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Segment Information - Segment Results and Operating Revenue (Details) - USD ($)
 3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Operating revenues by products and services    
Revenues $ 5,647,000,000 $ 5,945,000,000
Cost of Services and Products 2,520,000,000 2,803,000,000
Selling, general and administrative 932,000,000 1,109,000,000
Share-based compensation 33,000,000 41,000,000
Total expense 3,419,000,000 3,871,000,000
Total adjusted EBITDA 2,228,000,000 2,074,000,000
IP & Data Services    
Operating revenues by products and services    
Revenues 1,749,000,000 1,735,000,000
Transport & Infrastructure    
Operating revenues by products and services    
Revenues 1,290,000,000 1,368,000,000
Voice & Collaboration    
Operating revenues by products and services    
Revenues 1,023,000,000 1,111,000,000
IT & Managed Services    
Operating revenues by products and services    
Revenues 144,000,000 162,000,000
Broadband    
Operating revenues by products and services    
Revenues 722,000,000 712,000,000
Voice    
Operating revenues by products and services    
Revenues 489,000,000 557,000,000
Regulatory    
Operating revenues by products and services    
Revenues 159,000,000 183,000,000
Other    
Operating revenues by products and services    
Revenues 71,000,000 117,000,000
Operating segments    
Operating revenues by products and services    
Revenues 5,647,000,000 5,945,000,000
Cost of Services and Products 1,136,000,000 1,273,000,000
Selling, general and administrative 478,000,000 506,000,000
Share-based compensation 0 0
Total expense 1,614,000,000 1,779,000,000
Total adjusted EBITDA 4,033,000,000 4,166,000,000
Operating segments | IP & Data Services    
Operating revenues by products and services    
Revenues 1,749,000,000 1,735,000,000
Operating segments | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 1,290,000,000 1,368,000,000
Operating segments | Voice & Collaboration    
Operating revenues by products and services    
Revenues 1,023,000,000 1,111,000,000
Operating segments | IT & Managed Services    
Operating revenues by products and services    
Revenues 144,000,000 162,000,000
Operating segments | Broadband    
Operating revenues by products and services    
Revenues 722,000,000 712,000,000
Operating segments | Voice    
Operating revenues by products and services    
Revenues 489,000,000 557,000,000
Operating segments | Regulatory    
Operating revenues by products and services    
Revenues 159,000,000 183,000,000
Operating segments | Other    
Operating revenues by products and services    
Revenues 71,000,000 117,000,000
Operating segments | Small and Medium Business    
Operating revenues by products and services    
Revenues 755,000,000 784,000,000
Cost of Services and Products 153,000,000 153,000,000
Selling, general and administrative 132,000,000 127,000,000
Share-based compensation 0 0
Total expense 285,000,000 280,000,000
Total adjusted EBITDA 470,000,000 504,000,000
Operating segments | Small and Medium Business | IP & Data Services    
Operating revenues by products and services    
Revenues 300,000,000 291,000,000
Operating segments | Small and Medium Business | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 107,000,000 110,000,000
Operating segments | Small and Medium Business | Voice & Collaboration    
Operating revenues by products and services    
Revenues 336,000,000 369,000,000
Operating segments | Small and Medium Business | IT & Managed Services    
Operating revenues by products and services    
Revenues 12,000,000 14,000,000
Operating segments | Small and Medium Business | Broadband    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Small and Medium Business | Voice    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Small and Medium Business | Regulatory    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Small and Medium Business | Other    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Enterprise    
Operating revenues by products and services    
Revenues 1,523,000,000 1,547,000,000
Cost of Services and Products 496,000,000 514,000,000
Selling, general and administrative 149,000,000 152,000,000
Share-based compensation 0 0
Total expense 645,000,000 666,000,000
Total adjusted EBITDA 878,000,000 881,000,000
Operating segments | Enterprise | IP & Data Services    
Operating revenues by products and services    
Revenues 688,000,000 665,000,000
Operating segments | Enterprise | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 364,000,000 399,000,000
Operating segments | Enterprise | Voice & Collaboration    
Operating revenues by products and services    
Revenues 397,000,000 410,000,000
Operating segments | Enterprise | IT & Managed Services    
Operating revenues by products and services    
Revenues 74,000,000 73,000,000
Operating segments | Enterprise | Broadband    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Enterprise | Voice    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Enterprise | Regulatory    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Enterprise | Other    
Operating revenues by products and services    
Revenues 0 0
Operating segments | International and Global Accounts    
Operating revenues by products and services    
Revenues 891,000,000 935,000,000
Cost of Services and Products 259,000,000 272,000,000
Selling, general and administrative 68,000,000 68,000,000
Share-based compensation 0 0
Total expense 327,000,000 340,000,000
Total adjusted EBITDA 564,000,000 595,000,000
Operating segments | International and Global Accounts | IP & Data Services    
Operating revenues by products and services    
Revenues 420,000,000 440,000,000
Operating segments | International and Global Accounts | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 320,000,000 321,000,000
Operating segments | International and Global Accounts | Voice & Collaboration    
Operating revenues by products and services    
Revenues 94,000,000 101,000,000
Operating segments | International and Global Accounts | IT & Managed Services    
Operating revenues by products and services    
Revenues 57,000,000 73,000,000
Operating segments | International and Global Accounts | Broadband    
Operating revenues by products and services    
Revenues 0 0
Operating segments | International and Global Accounts | Voice    
Operating revenues by products and services    
Revenues 0 0
Operating segments | International and Global Accounts | Regulatory    
Operating revenues by products and services    
Revenues 0 0
Operating segments | International and Global Accounts | Other    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Wholesale    
Operating revenues by products and services    
Revenues 1,037,000,000 1,110,000,000
Cost of Services and Products 141,000,000 176,000,000
Selling, general and administrative 20,000,000 24,000,000
Share-based compensation 0 0
Total expense 161,000,000 200,000,000
Total adjusted EBITDA 876,000,000 910,000,000
Operating segments | Wholesale | IP & Data Services    
Operating revenues by products and services    
Revenues 341,000,000 339,000,000
Operating segments | Wholesale | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 499,000,000 538,000,000
Operating segments | Wholesale | Voice & Collaboration    
Operating revenues by products and services    
Revenues 196,000,000 231,000,000
Operating segments | Wholesale | IT & Managed Services    
Operating revenues by products and services    
Revenues 1,000,000 2,000,000
Operating segments | Wholesale | Broadband    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Wholesale | Voice    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Wholesale | Regulatory    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Wholesale | Other    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Consumer    
Operating revenues by products and services    
Revenues 1,441,000,000 1,569,000,000
Cost of Services and Products 87,000,000 158,000,000
Selling, general and administrative 109,000,000 135,000,000
Share-based compensation 0 0
Total expense 196,000,000 293,000,000
Total adjusted EBITDA 1,245,000,000 1,276,000,000
Operating segments | Consumer | IP & Data Services    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Consumer | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Consumer | Voice & Collaboration    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Consumer | IT & Managed Services    
Operating revenues by products and services    
Revenues 0 0
Operating segments | Consumer | Broadband    
Operating revenues by products and services    
Revenues 722,000,000 712,000,000
Operating segments | Consumer | Voice    
Operating revenues by products and services    
Revenues 489,000,000 557,000,000
Operating segments | Consumer | Regulatory    
Operating revenues by products and services    
Revenues 159,000,000 183,000,000
Operating segments | Consumer | Other    
Operating revenues by products and services    
Revenues 71,000,000 117,000,000
Segment Reconciling Items    
Operating revenues by products and services    
Revenues 0 0
Cost of Services and Products 1,384,000,000 1,530,000,000
Selling, general and administrative 454,000,000 603,000,000
Share-based compensation 33,000,000 41,000,000
Total expense 1,805,000,000 2,092,000,000
Total adjusted EBITDA (1,805,000,000) (2,092,000,000)
Segment Reconciling Items | IP & Data Services    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | Transport & Infrastructure    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | Voice & Collaboration    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | IT & Managed Services    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | Broadband    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | Voice    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | Regulatory    
Operating revenues by products and services    
Revenues 0 0
Segment Reconciling Items | Other    
Operating revenues by products and services    
Revenues $ 0 $ 0