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Sale of Data Centers and Colocation Business - Effects of Failed-sale-Leaseback (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Sale Leaseback Transaction [Line Items]                      
Operating revenue $ 5,778 $ 5,818 $ 5,902 $ 5,945 $ 5,323 $ 4,034 $ 4,090 $ 4,209 $ 23,443 $ 17,656 $ 17,470
Decrease in cost of sales                 (10,862) (8,203) (7,774)
Increase in loss on sale of business included in selling, general and administrative expense                 (4,165) (3,508) (3,447)
Increase in depreciation expense (ongoing)                 (5,120) (3,936) (3,916)
Increase in interest expense                 (2,177) (1,481) (1,318)
Decrease in income tax expense                 (170) 849 (394)
NET (LOSS) INCOME $ (2,412) $ 272 $ 292 $ 115 $ 1,117 $ 92 17 $ 163 (1,733) 1,389 $ 626
Cyxtera Technologies                      
Sale Leaseback Transaction [Line Items]                      
Operating revenue                 74 49  
Decrease in cost of sales                 22 15  
Increase in loss on sale of business included in selling, general and administrative expense                 0 (102)  
Increase in depreciation expense (one-time)             $ (44)   0 (44)  
Increase in depreciation expense (ongoing)                 (69) (47)  
Increase in interest expense                 (55) (39)  
Decrease in income tax expense                 7 65  
NET (LOSS) INCOME                 $ (21) $ (103)