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Background and Summary of Significant Accounting Policies - Additional Information (Details)
$ / shares in Units, shares in Millions, $ in Millions
3 Months Ended 12 Months Ended
Jan. 01, 2019
USD ($)
Oct. 31, 2018
reporting_unit
Oct. 31, 2017
reporting_unit
Mar. 31, 2018
USD ($)
Dec. 31, 2018
USD ($)
reporting_unit
$ / shares
shares
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Finite-Lived Intangible Assets [Line Items]              
Advertising expense         $ 98 $ 218 $ 216
Accounts receivable, past due threshold         30 days    
Reclassification from AOCI to retained earnings, tax effect       $ 407      
Number of reporting units | reporting_unit   5 3   5    
Goodwill impairment         $ 2,726 0 0
Capitalized labor and related costs         $ 569 559 524
Minimum              
Finite-Lived Intangible Assets [Line Items]              
Contract term         1 year    
Customer relationship period for revenue recognition         10 years    
Maximum              
Finite-Lived Intangible Assets [Line Items]              
Contract term         7 years    
Customer relationship period for revenue recognition         20 years    
Customer relationships | Minimum              
Finite-Lived Intangible Assets [Line Items]              
Estimated useful life         7 years    
Customer relationships | Maximum              
Finite-Lived Intangible Assets [Line Items]              
Estimated useful life         15 years    
Capitalized software              
Finite-Lived Intangible Assets [Line Items]              
Estimated useful life         7 years    
Integrated billing and customer care system              
Finite-Lived Intangible Assets [Line Items]              
Estimated useful life         20 years    
Finite-lived intangible assets, gross         $ 237    
Other intangible assets | Minimum              
Finite-Lived Intangible Assets [Line Items]              
Estimated useful life         4 years    
Other intangible assets | Maximum              
Finite-Lived Intangible Assets [Line Items]              
Estimated useful life         20 years    
Common Stock              
Finite-Lived Intangible Assets [Line Items]              
Unissued shares of CenturyLink common stock | shares         4    
Nonredeemable Preferred Stock              
Finite-Lived Intangible Assets [Line Items]              
Redemption price (in dollars per share) | $ / shares         $ 25    
Stock compensation plan | Common Stock              
Finite-Lived Intangible Assets [Line Items]              
Unissued shares of CenturyLink common stock | shares         30    
Accounting Standards Update 2016-02 | Subsequent event              
Finite-Lived Intangible Assets [Line Items]              
Sale leaseback transaction, deferred gain, gross $ 115            
Term of recognition 3 years            
Accounting Standards Update 2016-02 | Minimum | Subsequent event              
Finite-Lived Intangible Assets [Line Items]              
Right-of-use asset $ 1,900            
Operating lease, liability 1,900            
Accounting Standards Update 2016-02 | Maximum | Subsequent event              
Finite-Lived Intangible Assets [Line Items]              
Right-of-use asset 2,200            
Operating lease, liability $ 2,200            
Retained Earnings | Accounting Standards Update 2014-09              
Finite-Lived Intangible Assets [Line Items]              
Cumulative effect of adoption         $ 338 0 0
Cumulative net effect of adoption of ASU, tax         $ 119 $ 0 $ 0
Consumer Customers | Weighted Average              
Finite-Lived Intangible Assets [Line Items]              
Length of customer life         30 months    
Business Customer              
Finite-Lived Intangible Assets [Line Items]              
Length of customer life         49 months    
Business Customer | Minimum              
Finite-Lived Intangible Assets [Line Items]              
Length of customer life         12 months    
Business Customer | Maximum              
Finite-Lived Intangible Assets [Line Items]              
Length of customer life         60 months