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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Income Statement [Abstract]      
OPERATING REVENUE $ 23,443 $ 17,656 $ 17,470
OPERATING EXPENSES      
Cost of services and products (exclusive of depreciation and amortization) 10,862 8,203 7,774
Selling, general and administrative 4,165 3,508 3,447
Depreciation and amortization 5,120 3,936 3,916
Goodwill impairment 2,726 0 0
Total operating expenses 22,873 15,647 15,137
OPERATING INCOME 570 2,009 2,333
OTHER (EXPENSE) INCOME      
Interest expense (2,177) (1,481) (1,318)
Other income, net 44 12 5
Total other expense, net (2,133) (1,469) (1,313)
INCOME (LOSS) BEFORE INCOME TAX EXPENSE (1,563) 540 1,020
Income tax expense (benefit) 170 (849) 394
NET (LOSS) INCOME $ (1,733) $ 1,389 $ 626
BASIC AND DILUTED (LOSS) EARNINGS PER COMMON SHARE      
BASIC (in dollars per share) $ (1.63) $ 2.21 $ 1.16
DILUTED (in dollars per share) $ (1.63) $ 2.21 $ 1.16
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING      
BASIC (in shares) 1,065,866 627,808 539,549
DILUTED (in shares) 1,065,866 628,693 540,679