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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2017
Sep. 30, 2016
Sep. 30, 2017
Sep. 30, 2016
Income Statement [Abstract]        
OPERATING REVENUES $ 4,034 $ 4,382 $ 12,333 $ 13,181
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 1,927 1,996 5,705 5,845
Selling, general and administrative 710 798 2,404 2,450
Depreciation and amortization 910 995 2,739 2,958
Total operating expenses 3,547 3,789 10,848 11,253
OPERATING INCOME 487 593 1,485 1,928
OTHER (EXPENSE) INCOME        
Interest expense (362) (327) (1,000) (998)
Other income (expense), net 14 (17) 1 16
Total other expense, net (348) (344) (999) (982)
INCOME BEFORE INCOME TAX EXPENSE 139 249 486 946
Income tax expense 47 97 214 362
NET INCOME $ 92 $ 152 $ 272 $ 584
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (per share) $ 0.17 $ 0.28 $ 0.50 $ 1.08
DILUTED (per share) 0.17 0.28 0.50 1.08
DIVIDENDS DECLARED PER COMMON SHARE $ 0.54 $ 0.54 $ 1.62 $ 1.62
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 541,521 539,806 541,113 539,411
DILUTED (in shares) 541,963 540,917 541,879 540,493