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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
Income Statement [Abstract]        
OPERATING REVENUES $ 4,090 $ 4,398 $ 8,299 $ 8,799
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 1,890 1,949 3,778 3,849
Selling, general and administrative 884 815 1,694 1,652
Depreciation and amortization 949 987 1,829 1,963
Total operating expenses 3,723 3,751 7,301 7,464
OPERATING INCOME 367 647 998 1,335
OTHER (EXPENSE) INCOME        
Interest expense (320) (340) (638) (671)
Other (expense) income, net (7) 10 (13) 33
Total other expense, net (327) (330) (651) (638)
INCOME BEFORE INCOME TAX EXPENSE 40 317 347 697
Income tax expense 23 121 167 265
NET INCOME $ 17 $ 196 $ 180 $ 432
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (per share) $ 0.03 $ 0.36 $ 0.33 $ 0.80
DILUTED (per share) 0.03 0.36 0.33 0.80
DIVIDENDS DECLARED PER COMMON SHARE $ 0.54 $ 0.54 $ 1.08 $ 1.08
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 541,361 539,627 540,909 539,213
DILUTED (in shares) 542,151 540,375 541,836 540,281