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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Income Statement [Abstract]        
OPERATING REVENUES $ 4,382 $ 4,554 $ 13,181 $ 13,424
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 1,996 1,993 5,845 5,863
Selling, general and administrative 796 857 2,439 2,571
Depreciation and amortization 995 1,048 2,958 3,136
Total operating expenses 3,787 3,898 11,242 11,570
OPERATING INCOME 595 656 1,939 1,854
OTHER (EXPENSE) INCOME        
Interest expense (327) (329) (998) (984)
Other (expense) income, net (19) 2 5 16
Total other expense, net (346) (327) (993) (968)
INCOME BEFORE INCOME TAX EXPENSE 249 329 946 886
Income tax expense 97 124 362 346
NET INCOME $ 152 $ 205 $ 584 $ 540
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (in dollars per share) $ 0.28 $ 0.37 $ 1.08 $ 0.97
DILUTED (in dollars per share) 0.28 0.37 1.08 0.97
DIVIDENDS DECLARED PER COMMON SHARE (in dollars per share) $ 0.54 $ 0.54 $ 1.62 $ 1.62
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 539,806 554,897 539,411 558,502
DILUTED (in shares) 540,917 555,156 540,493 559,293