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Segment Information (Details 3) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Total segment income $ 751 $ 656 $ 549 $ 649 $ 483 $ 619 $ 655 $ 653 $ 2,605 $ 2,410 $ 1,453
Depreciation and amortization                 (4,189) (4,428) (4,541)
Impairment of goodwill                 0 0 (1,092)
Other unassigned operating expenses                 (3,328) (3,347) (3,502)
Income tax expense                 (438) (338) (463)
Other expenses, net                 (1,289) (1,300) (1,229)
Net income (loss) $ 338 $ 205 $ 143 $ 192 $ 188 $ 188 $ 193 $ 203 878 772 (239)
Operating segments (segments)                      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Total segment income                 8,209 8,519 8,928
Unallocated amount to segment                      
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                      
Other operating revenues                 1,232 1,003 1,000
Depreciation and amortization                 (4,189) (4,428) (4,541)
Impairment of goodwill                 0 0 (1,092)
Other unassigned operating expenses                 (2,647) (2,684) (2,842)
Income tax expense                 (438) (338) (463)
Other expenses, net                 $ (1,289) $ (1,300) $ (1,229)