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Segment Information (Tables)
12 Months Ended
Dec. 31, 2015
Segment Reporting [Abstract]  
Schedule of segment information
The following table summarizes our segment results for 2015, 2014 and 2013 based on the segment categorization we were operating under at December 31, 2015.
 
Years Ended December 31,
 
2015
 
2014
 
2013
 
(Dollars in millions)
Total segment revenues
$
16,668

 
17,028

 
17,095

Total segment expenses
8,459

 
8,509

 
8,167

Total segment income
$
8,209

 
8,519

 
8,928

Total margin percentage
49
%
 
50
%
 
52
%
Business segment:
 
 
 
 
 
Revenues
$
10,647

 
11,034

 
11,091

Expenses
6,034

 
6,089

 
5,808

Income
$
4,613

 
4,945

 
5,283

Margin percentage
43
%
 
45
%
 
48
%
Consumer segment:
 
 
 
 
 
Revenues
$
6,021

 
5,994

 
6,004

Expenses
2,425

 
2,420

 
2,359

Income
$
3,596

 
3,574

 
3,645

Margin percentage
60
%
 
60
%
 
61
%
Schedule of operating revenues by products and services
Our operating revenues for our products and services consisted of the following categories for the years ended December 31, 2015, 2014 and 2013:
 
Years Ended December 31,
 
2015
 
2014
 
2013
 
(Dollars in millions)
Strategic services
 
 
 
 
 
Business high-bandwidth data services (1)
$
2,816

 
2,579

 
2,230

Business low-bandwidth data services (2)
2,052

 
2,345

 
2,577

Business hosting services (3)
1,281

 
1,316

 
1,259

Other business strategic services (4)
162

 
76

 
60

Consumer high-speed Internet services (5)
2,611

 
2,469

 
2,358

Other consumer strategic services (6)
421

 
381

 
292

Total strategic services revenues
9,343

 
9,166

 
8,776

 
 
 
 
 
 
Legacy services
 
 
 
 
 
Business legacy voice services (7)
2,590

 
2,780

 
2,916

Other business legacy services (8)
1,175

 
1,252

 
1,398

Consumer legacy voice services (7)
2,676

 
2,864

 
3,101

Other consumer legacy services (9)
311

 
276

 
248

Total legacy services revenues
6,752

 
7,172

 
7,663

 
 
 
 
 
 
Data integration
 
 
 
 
 
Business data integration
571

 
686

 
651

Consumer data integration
2

 
4

 
5

Total data integration revenues
573

 
690

 
656

 
 
 
 
 
 
Other revenues
 
 
 
 
 
High-cost support revenue (10)
732

 
528

 
547

Other revenue (11)
500

 
475

 
453

Total other revenues
1,232

 
1,003

 
1,000

 
 
 
 
 
 
Total revenues
$
17,900

 
18,031

 
18,095

Schedule of reconciliation from segment income to consolidated net income
The following table reconciles segment income to net income for the years ended December 31, 2015, 2014 and 2013:
 
Years Ended December 31,
 
2015
 
2014
 
2013
 
(Dollars in millions)
Total segment income
$
8,209

 
8,519

 
8,928

Other operating revenues
1,232

 
1,003

 
1,000

Depreciation and amortization
(4,189
)
 
(4,428
)
 
(4,541
)
Impairment of goodwill

 

 
(1,092
)
Other unassigned operating expenses
(2,647
)
 
(2,684
)
 
(2,842
)
Other expenses, net
(1,289
)
 
(1,300
)
 
(1,229
)
Income tax expense
(438
)
 
(338
)
 
(463
)
Net income (loss)
$
878

 
772

 
(239
)