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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Income Statement [Abstract]        
OPERATING REVENUES $ 4,554 $ 4,514 $ 13,424 $ 13,593
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 1,993 1,975 5,863 5,872
Selling, general and administrative 857 823 2,571 2,497
Depreciation and amortization 1,048 1,097 3,136 3,297
Total operating expenses 3,898 3,895 11,570 11,666
OPERATING INCOME 656 619 1,854 1,927
OTHER (EXPENSE) INCOME        
Interest expense (329) (325) (984) (981)
Other income, net 2 5 16 7
Total other expense, net (327) (320) (968) (974)
INCOME BEFORE INCOME TAX EXPENSE 329 299 886 953
Income tax expense 124 111 346 369
Net income $ 205 $ 188 $ 540 $ 584
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (in dollars per share) $ 0.37 $ 0.33 $ 0.97 $ 1.03
DILUTED (in dollars per share) 0.37 0.33 0.97 1.02
DIVIDENDS DECLARED PER COMMON SHARE (in dollars per share) $ 0.54 $ 0.54 $ 1.62 $ 1.62
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 554,897 565,965 558,502 569,472
DILUTED (in shares) 555,156 567,432 559,293 570,640