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CONSOLIDATED STATEMENTS OF OPERATIONS (USD $)
In Millions, except Share data in Thousands, unless otherwise specified
 12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Income Statement [Abstract]      
Operating revenues $ 18,031us-gaap_Revenues $ 18,095us-gaap_Revenues $ 18,376us-gaap_Revenues
OPERATING EXPENSES      
Cost of services and products (exclusive of depreciation and amortization) 7,846us-gaap_CostOfGoodsAndServicesSold 7,507us-gaap_CostOfGoodsAndServicesSold 7,639us-gaap_CostOfGoodsAndServicesSold
Selling, general and administrative 3,347us-gaap_SellingGeneralAndAdministrativeExpense 3,502us-gaap_SellingGeneralAndAdministrativeExpense 3,244us-gaap_SellingGeneralAndAdministrativeExpense
Depreciation and amortization 4,428us-gaap_DepreciationAndAmortization 4,541us-gaap_DepreciationAndAmortization 4,780us-gaap_DepreciationAndAmortization
Impairment of goodwill (Note 2) 0us-gaap_GoodwillImpairmentLoss 1,092us-gaap_GoodwillImpairmentLoss 0us-gaap_GoodwillImpairmentLoss
Total operating expenses 15,621us-gaap_OperatingExpenses 16,642us-gaap_OperatingExpenses 15,663us-gaap_OperatingExpenses
OPERATING INCOME 2,410us-gaap_OperatingIncomeLoss 1,453us-gaap_OperatingIncomeLoss 2,713us-gaap_OperatingIncomeLoss
OTHER (EXPENSE) INCOME      
Interest expense (1,311)us-gaap_InterestExpense (1,298)us-gaap_InterestExpense (1,319)us-gaap_InterestExpense
Net gain (loss) on early retirement of debt 0us-gaap_GainsLossesOnExtinguishmentOfDebt 10us-gaap_GainsLossesOnExtinguishmentOfDebt (179)us-gaap_GainsLossesOnExtinguishmentOfDebt
Other income, net 11us-gaap_OtherNonoperatingIncomeExpense 59us-gaap_OtherNonoperatingIncomeExpense 35us-gaap_OtherNonoperatingIncomeExpense
Total other (expense) income (1,300)us-gaap_NonoperatingIncomeExpense (1,229)us-gaap_NonoperatingIncomeExpense (1,463)us-gaap_NonoperatingIncomeExpense
INCOME BEFORE INCOME TAX EXPENSE 1,110us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 224us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest 1,250us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest
Income tax expense 338us-gaap_IncomeTaxExpenseBenefit 463us-gaap_IncomeTaxExpenseBenefit 473us-gaap_IncomeTaxExpenseBenefit
NET INCOME (LOSS) $ 772us-gaap_NetIncomeLoss $ (239)us-gaap_NetIncomeLoss $ 777us-gaap_NetIncomeLoss
BASIC AND DILUTED EARNINGS (LOSS) PER COMMON SHARE      
Basic earnings (loss) per common share (in dollars per share) $ 1.36us-gaap_EarningsPerShareBasic $ (0.40)us-gaap_EarningsPerShareBasic $ 1.25us-gaap_EarningsPerShareBasic
Diluted earnings (loss) per common share (in dollars per share) $ 1.36us-gaap_EarningsPerShareDiluted [1] $ (0.40)us-gaap_EarningsPerShareDiluted [1] $ 1.25us-gaap_EarningsPerShareDiluted [1]
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING      
BASIC (in shares) 568,435us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 600,892us-gaap_WeightedAverageNumberOfSharesOutstandingBasic 620,205us-gaap_WeightedAverageNumberOfSharesOutstandingBasic
DILUTED (in shares) 569,739us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 600,892us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding 622,285us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding
[1] Years Ended December 31, 2014 2013 2012 (Dollars in millions, except per share amounts, shares in thousands)Income (Loss) (Numerator): Net income (loss)$772 (239) 777Earnings applicable to non-vested restricted stock— — (1)Net income (loss) applicable to common stock for computing basic earnings (loss) per common share772 (239) 776Net income (loss) as adjusted for purposes of computing diluted earnings (loss) per common share$772 (239) 776Shares (Denominator): Weighted average number of shares: Outstanding during period572,748 604,404 622,139Non-vested restricted stock(4,313) (3,512) (2,796)Non-vested restricted stock units— — 862Weighted average shares outstanding for computing basic earnings (loss) per common share568,435 600,892 620,205Incremental common shares attributable to dilutive securities: Shares issuable under convertible securities10 — 12Shares issuable under incentive compensation plans1,294 — 2,068Number of shares as adjusted for purposes of computing diluted earnings (loss) per common share569,739 600,892 622,285Basic earnings (loss) per common share$1.36 (0.40) 1.25Diluted earnings (loss) per common share$1.36 (0.40) 1.25