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Accrued Expenses and Other Current Liabilities
6 Months Ended
Jun. 30, 2022
Payables and Accruals [Abstract]  
Accrued Expenses and Other Current Liabilities

9. Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consist of the following (in thousands):

 

 

June 30,

 

 

December 31,

 

 

 

2022

 

 

2021

 

Accrued marketing expense

 

$

23,929

 

 

$

27,304

 

Accrued taxes

 

 

6,729

 

 

 

9,332

 

Accrued customer credits

 

 

109,987

 

 

 

119,355

 

Accrued future customer compensation

 

 

62,280

 

 

 

73,959

 

Accrued contingencies

 

 

9,470

 

 

 

12,686

 

Other current liabilities

 

 

33,762

 

 

 

38,520

 

Total accrued expenses and other current liabilities

 

$

246,157

 

 

$

281,156

 

 

Accrued taxes decreased due to a change in our process for collecting and remitting sales tax. We have historically incurred sales tax expense in jurisdictions where we expected to remit sales tax payments but were not yet collecting from customers. During the second half of 2021, we began collecting sales tax from customers in all required states. The majority of accrued taxes as of June 30, 2022, represents the exposure for sales tax prior to the date we began collecting sales tax from customers reduced by abatements received, inclusive of any penalties and interest assessed by the jurisdictions. Discussions with jurisdictions regarding our liability for uncollected sales taxes continued into the quarter ended June 30, 2022.

Accrued customer credits represent credits issued and outstanding for event cancellations or other service issues related to recorded sales transactions. The accrued amount is reduced by the amount of credits estimated to go unused, or breakage, which is recognized in proportion to the pattern of redemption for the customer credits. During the three and six months ended June 30, 2022, $7.5 million and $17.3 million, respectively, of accrued customer credits were redeemed and we recognized $2.6 million and $3.2 million, respectively, of revenue from breakage. During the three and six months ended June 30, 2021, $21.1 million and $26.3 million of accrued customer credits were redeemed and we recognized $2.1 million and $2.8 million, respectively, of revenue from breakage.

Accrued future customer compensation represents an estimate of the amount of customer compensation due from cancellation charges in the future. These provisions are based on historic experience, revenue volumes for future events, and management’s estimate of the likelihood of future event cancellations and are recognized as a component of Revenues in the Condensed Consolidated Statements of Operations. The expected recoveries of these obligations are included in Prepaid expenses and other current assets in the Condensed Consolidated Balance Sheets. This estimated accrual could be impacted by future activity differing from our estimates, the effects of which could be material. During the three and six months ended June 30, 2022, we recognized a net increase in revenue of $5.2 million and $3.4 million, respectively, and during the three and six months ended June 30, 2021, we recognized a net increase in revenue of $4.4 million and $4.2 million, respectively, from the reversals of previously recorded revenue and changes to accrued future customer compensation related to event cancellations where the performance obligations were satisfied in prior periods.

Per the Hoya Intermediate LLC agreement, Hoya Intermediate is required to make a tax distribution to a non-controlling interest of $4.0 million as of June 30, 2022. The tax distribution amount is unpaid as of June 30, 2022 and recorded in Other current liabilities.