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Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Revenue $ 18,584 $ 18,620 $ 35,740 $ 30,140
Cost of revenue (exclusive of depreciation and amortization shown separately below):        
Sales and marketing 5,736 7,728 8,968 11,368
Operations and support 12,680 16,024 27,290 28,126
Technology and product development 4,292 4,291 8,411 8,130
General and administrative 13,501 14,194 27,450 28,562
Depreciation and amortization 2,772 3,297 6,645 5,779
Total Operating Expenses 40,655 47,300 82,394 85,115
Loss from Operations (22,071) (28,680) (46,654) (54,975)
Other Income (Expense)        
Convertible promissory note and note payable fair value adjustment 11,359 (2,244) (6,022) 676
Warrant liability fair value adjustment (3) 184 (9) 173
Interest income (expense), net (55) 78 (150) 284
Other income (expense), net (1,267) 185 9,884 395
Total Other Income (Expense) 10,034 (1,797) 3,703 1,528
Loss before Benefit for Income Taxes (12,037) (30,477) (42,951) (53,447)
Income Tax Expense (Benefit) (12) (208) 39 (379)
Net Loss (12,025) (30,269) (42,990) (53,068)
Change in fair value of the convertible instrument liability 1,514   1,161  
Foreign Currency Translation (Loss) Gain (307) (586) (2,618) 235
Comprehensive Loss $ (10,818) $ (30,855) $ (44,447) $ (52,833)
Net Loss Per Share Attributable to Stockholders:        
Basic $ (0.12) $ (0.33) $ (0.44) $ (0.57)
Diluted $ (0.12) $ (0.33) $ (0.44) $ (0.57)
Weighted average shares outstanding, Basic 98,321,295 92,608,276 97,498,510 92,460,655
Weighted average shares outstanding, Diluted 98,321,295 92,608,276 97,498,510 92,460,655
Service revenue [Member]        
Revenue $ 18,307 $ 18,224 $ 35,113 $ 29,423
Cost of revenue (exclusive of depreciation and amortization shown separately below):        
Cost of revenue 1,660 1,730 3,576 3,075
Lease revenue [Member]        
Revenue 277 396 627 717
Cost of revenue (exclusive of depreciation and amortization shown separately below):        
Cost of revenue $ 14 $ 36 $ 54 $ 75