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Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Revenue $ 23,799 $ 16,738 $ 53,939 $ 45,025
Cost of revenue (exclusive of items shown separately below):        
Sales and marketing 4,118 6,577 15,486 22,736
Operations and support 16,874 14,455 45,000 39,596
Technology and product development 4,156 4,665 12,286 13,374
General and administrative 11,662 11,080 40,224 38,665
Depreciation and amortization 4,135 2,322 9,914 7,670
Total Operating Expenses 42,897 40,571 128,012 125,885
Loss from Operations (19,098) (23,833) (74,073) (80,860)
Other Income (Expense)        
Convertible promissory note fair value adjustment (8,441) 2,140 (7,765) 3,896
Note payable fair value adjustment (245)   (245)  
Warrant fair value adjustment 36 (8,804) 209 (17,521)
Interest income (expense), net 222 (2,660) 506 (7,903)
Other income (expense), net (64) 572 331 1,258
Total Other Income (Expense) (8,492) (8,752) (6,964) (20,270)
Loss before Benefit for Income Taxes (27,590) (32,585) (81,037) (101,130)
Income Tax Benefit (244) (166) (623) (547)
Net Loss (27,346) (32,419) (80,414) (100,583)
Change in fair value of the convertible instrument liability 15,628   15,628  
Foreign Currency Translation Loss (2,111) (8,047) (1,876) (19,553)
Comprehensive Loss $ (13,829) $ (40,466) $ (66,662) $ (120,136)
Net Loss Per Share Attributable to Stockholders (Note 16):        
Basic $ (0.29) $ (1.38) $ (0.87) $ (4.41)
Diluted $ (0.29) $ (1.38) $ (0.87) $ (4.41)
Weighted average shares outstanding, Basic 93,204,630 23,503,419 92,707,994 22,792,211
Weighted average shares outstanding, Diluted 93,204,630 23,503,419 92,707,994 22,792,211
Service revenue [Member]        
Revenue $ 23,387 $ 16,355 $ 52,810 $ 43,967
Cost of revenue (exclusive of items shown separately below):        
Cost of revenue 1,920 1,439 4,995 3,754
Lease revenue [Member]        
Revenue 412 383 1,129 1,058
Cost of revenue (exclusive of items shown separately below):        
Cost of revenue $ 32 $ 33 $ 107 $ 90