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Reporting Segments (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Reportable_Segment
Dec. 31, 2012
Dec. 31, 2011
Segment Reporting Information [Line Items]                      
Number of reportable segments (in segments)                 3    
Term for Master Statement of Work                     3 years
Optional term for Master Statement of Work                     3 years
Revenue $ 277,114 $ 277,916 $ 263,363 $ 269,466 $ 270,543 $ 279,390 $ 274,398 $ 280,627 $ 1,087,859 $ 1,104,958 $ 1,059,803
Gross profit 52,248 52,697 51,545 50,151 53,476 54,720 55,528 55,685 206,641 219,409 225,301
Operating profit (loss) 3,815 [1],[2],[3] 6,946 [1],[2],[3] 5,242 [1],[2],[3] 4,913 [1],[2],[3] 8,004 9,009 7,864 7,389 20,916 [2],[4],[5] 32,266 [4],[5] 20,375 [4],[5]
Other (expense) income, net                 (268) (251) (245)
Income before income taxes                 20,648 32,015 20,130
Master Statement of Work, Optional Incremental Extension Term                     1 year
GETS [Member]
                     
Segment Reporting Information [Line Items]                      
Revenue                 321,289 325,046 323,546
Gross profit                 89,801 93,718 96,808
Operating profit (loss)                 25,150 25,725 14,979
PSS [Member]
                     
Segment Reporting Information [Line Items]                      
Revenue                 708,598 710,268 667,662
Gross profit                 89,546 94,185 95,569
Operating profit (loss)                 12,621 20,528 22,187
MRI [Member]
                     
Segment Reporting Information [Line Items]                      
Revenue                 57,972 69,644 68,595
Gross profit                 27,294 31,506 32,924
Operating profit (loss)                 8,549 10,201 9,468
Corporate [Member]
                     
Segment Reporting Information [Line Items]                      
Operating profit (loss)                 $ (25,404) $ (24,188) $ (26,259)
Sales [Member] | IBM [Member]
                     
Segment Reporting Information [Line Items]                      
Concentration risk percentage                 19.00% 20.00% 21.00%
[1] In 2013, the Company's GETS segment recorded a $1.8 million benefit to "Operating and administrative expenses" related to the reduction of an acquisition-related earnout liability (by quarter: first $0.3 million, second $0.4 million, third $0.5 million and fourth $0.6 million.)
[2] In the fourth quarter of 2013, the Company recorded a $5.7 million charge to "Restructuring and other related costs" related to the 2013 Restructuring Plan.
[3] In the fourth quarter of 2013, the Company recorded a $3.3 million benefit to "Operating and administrative expenses" related to the settlement of legal claims pursued by the Company.
[4] In 2013 and 2011, the Company recorded pre-tax charges of $5.7 million and $8.1 million, respectively, to "Restructuring and other related costs" related to the 2013 and 2011 Restructuring Plans. The following table summarizes the amount of restructuring and other related costs recognized by reporting segment for the indicated periods: Year ended December 31, 2013 2012 2011 GETS $2,132 $— $4,467PSS 2,394 — 2,622MRI 215 — 372Corporate 975 — 639Restructuring and other related costs $5,716 $— $8,100
[5] In 2011, the Company's PSS segment recorded a $9.7 million benefit to "Operating and administrative expenses" related to the successful legal appeal of the UK OFT matter.