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Segment Information
12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Segment Information

21. Segment Information

The Company’s operating segments are significant strategic business units that align its products and services with how it manages its business, approaches the markets and interacts with its clients. The Company is organized into two segments: Applied Workflow Automation and Technology.

Applied Workflow Automation

The Applied Workflow Automation segment provides services powered by intelligent, AI-enabled workflows that generate outcomes for clients’ systems. Revenue primarily stems from transactions processed and includes payment processing, data capture, analysis, decisioning, distribution and transformation across industries and the public and private sectors, primarily in Americas and Europe, and increasingly in Asia. The Applied Workflow Automation segment includes the Company’s Bills & Payments, healthcare industry solutions, on-site enterprise solutions, integrated communications and enterprise legal management business units which serve leading banks, payers and providers, utilities as well as federal, regional and local government entities.

Technology

The Technology segment focuses on the sale of recurring and perpetual software licenses, software maintenance and professional services, as well as hardware solutions and maintenance. The Company offers an industry-agnostic and cross-departmental suite of products, with primary focus on scalable workflows leveraging AI through neural networks together with deep domain expertise. The Company also offers industry specific platforms for the banking and healthcare industries.

The Company’s Chief Operating Decision Maker (“CODM”) is the Company’s Chief Executive Officer. The CODM reviews segment profit to evaluate operating segment performance and determine how to allocate resources to operating segments. “Segment profit” is defined as revenue less cost of revenue (exclusive of depreciation and amortization). The Company does not allocate selling, general, and administrative expenses, depreciation and amortization, related party expense, net, interest expense, net, sundry expenses (income), net, and other expense (income), net to its reporting segments. The Company manages assets on a total company basis, not by operating segment, and therefore asset information and capital expenditures by operating segments are not presented. A reconciliation of segment profit to net loss before income taxes is presented below. Other than cost of revenue, no

expenses are tracked, allocated or reported based on segments as the CODM does not review or use financial information below segment profit to manage and direct the resources of the reportable segments.

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Successor

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Predecessor

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Consolidated

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Combined and Consolidated

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Period from August 1, 2025 through December 31, 2025

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Period from January 1, 2025 through July 31, 2025

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Applied Workflow Automation

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Technology

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Total

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Applied Workflow Automation

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Technology

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Total

Revenue (including related party revenue)

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$

321,618

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$

37,763

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$

359,381

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$

401,593

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$

30,068

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$

431,661

Cost of revenue (exclusive of depreciation and amortization)

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264,474

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14,917

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279,391

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329,433

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10,548

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339,981

Segment profit

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57,144

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22,846

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79,990

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72,160

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19,520

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91,680

Selling, general and administrative expenses (exclusive of depreciation and amortization)

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49,669

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53,946

Depreciation and amortization

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26,225

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22,313

Impairment of goodwill

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320,292

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Related party expense

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5,386

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5,750

Interest expense, net

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24,237

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75,226

Sundry expense, net

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274

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1,644

Other income, net

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(1,596)

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(28)

Loss before reorganization items and income taxes

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(344,497)

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(67,292)

Reorganization items

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1,615

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(1,557,825)

Net profit (loss) before income taxes

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$

(346,112)

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$

1,490,533

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Predecessor

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Combined and Consolidated

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Year ended December 31, 2024

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Applied Workflow Automation

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Technology

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Total

Revenue (including related party revenue)

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$

816,447

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$

56,243

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$

872,690

Cost of revenue (exclusive of depreciation and amortization)

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665,401

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18,523

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683,924

Segment profit

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151,046

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37,720

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188,766

Selling, general and administrative expenses (exclusive of depreciation and amortization)

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124,440

Depreciation and amortization

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50,307

Impairment of goodwill and other intangible assets

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108,489

Related party expense

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10,971

Interest expense, net

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101,939

Debt modification and extinguishment costs (gain), net

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363

Sundry income, net

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(2,087)

Other income, net

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(515)

Loss before reorganization items and income taxes

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(205,141)

Reorganization items

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—

Net loss before income taxes

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$

(205,141)

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