CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Revenue
Total revenue	$ 36,202	$ 40,510	$ 115,854	$ 139,517
Cost of revenue
Total cost of revenue	26,633	27,053	80,055	89,332
Operating expense
Research and development	6,149	6,596	20,872	22,442
Sales and marketing	4,354	4,444	15,499	13,714
General and administrative	6,093	14,154	34,500	42,843
Total operating expense	16,596	25,194	70,871	78,999
Impairment charge			24,929
Loss from operations	(7,027)	(11,737)	(60,001)	(28,814)
Interest income, net	891	2,019	3,103	6,718
Other (expense) income, net	(78)	(187)	(285)	7
Loss before income taxes	(6,214)	(9,905)	(57,183)	(22,089)
Income tax expense	56	18	131	131
Net loss	(6,270)	(9,923)	(57,314)	(22,220)
Other comprehensive loss
Foreign currency translation adjustment	(6)	270	721	265
Comprehensive loss	$ (6,276)	$ (9,653)	$ (56,593)	$ (21,955)
Net loss per common share
Net loss per common share basic	$ (0.03)	$ (0.05)	$ (0.3)	$ (0.11)
Net loss per common share diluted	$ (0.03)	$ (0.05)	$ (0.3)	$ (0.11)
Weighted-average number of shares used in computing net loss per share basic	188,376	198,731	189,835	201,391
Weighted-average number of shares used in computing net loss per share diluted	188,376	198,731	189,835	201,391
Hardware
Revenue
Total revenue	$ 11,506	$ 18,707	$ 45,479	$ 72,460
Cost of revenue
Total cost of revenue	13,836	13,843	40,664	48,845
Professional Services
Revenue
Total revenue	7,035	3,308	15,255	12,582
Cost of revenue
Total cost of revenue	6,800	6,840	20,330	22,157
Hosted Services
Revenue
Total revenue	17,661	18,495	55,120	54,475
Cost of revenue
Total cost of revenue	$ 5,997	$ 6,370	$ 19,061	$ 18,330