Significant Accounting Policies - Additional Information (Details)	3 Months Ended			9 Months Ended		12 Months Ended
	Sep. 30, 2025 USD ($)	Mar. 31, 2025 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2025 USD ($) Segment	Sep. 30, 2024 USD ($)	Dec. 31, 2024 USD ($)
Accounting Policies [Line Items]
Accounts receivable,Allowance for expected credit losses	$ 2,468,000			$ 2,468,000		$ 2,797,000
Concentration risk percentage	10.00%		10.00%	10.00%	10.00%	10.00%
Buy back provision	$ 0			$ 0		$ 537,000
Goodwill impairment	0	$ 24,929,000	$ 0	24,929,000	$ 0	0
Warranty allowance	515,000			$ 515,000		1,077,000
Number of days due for payments of credit card, check or automated clearing house				30 days
Warranty period on hardware devices				1 year
Estimated average in service life of hub device				4 years
Capitalized research and development costs	1,009,000		3,209,000	$ 3,944,000	5,864,000
Capitalized research and development costs	16,278,000			16,278,000		12,334,000
Capitalized research and development net	10,820,000			10,820,000		$ 9,543,000
Advertising expenses	$ 112,000		191,000	$ 670,000	423,000
Number of operating segment | Segment				1
Number of reportable segment | Segment				1
ASU No. 2023-07
Accounting Policies [Line Items]
Change in Accounting Principle, Accounting Standards Update, Adopted [true false]	true			true
Minimum
Accounting Policies [Line Items]
Contractual terms for Hosted Services Revenue				1 month
Minimum | Research and Development
Accounting Policies [Line Items]
Product estimated useful life	3 years			3 years
Maximum
Accounting Policies [Line Items]
Contractual terms for Hosted Services Revenue				10 years
Maximum | Research and Development
Accounting Policies [Line Items]
Product estimated useful life	5 years			5 years
General and Administrative Expenses
Accounting Policies [Line Items]
Provision for expected credit losses	$ (469,000)		0	$ (328,000)	804,000
Cost of Sales
Accounting Policies [Line Items]
Warranty expense	$ (220,000)		$ (693,000)	$ 206,000	$ (650,000)