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Segment Reporting (Tables)
9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
Summary of Key Financial Performance Measures of Segment Key financial performance measures of the segment are as follows.

 

 

For the three months ended September 30,

 

 

For the nine months ended September 30,

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

 

Revenue

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardware

 

$

11,506

 

 

$

18,707

 

 

$

45,479

 

 

$

72,460

 

 

Professional Services

 

 

7,035

 

 

 

3,308

 

 

 

15,255

 

 

 

12,582

 

 

Deferred hub amortization

 

 

3,424

 

 

 

5,177

 

 

 

12,701

 

 

 

16,435

 

 

SaaS

 

 

14,237

 

 

 

13,318

 

 

 

42,419

 

 

 

38,040

 

 

Total revenue

 

 

36,202

 

 

 

40,510

 

 

 

115,854

 

 

 

139,517

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardware

 

 

13,836

 

 

 

13,843

 

 

 

40,664

 

 

 

48,845

 

 

Professional Services

 

 

6,800

 

 

 

6,840

 

 

 

20,330

 

 

 

22,157

 

 

Deferred hub amortization

 

 

1,819

 

 

 

2,735

 

 

 

6,559

 

 

 

8,461

 

 

SaaS

 

 

4,178

 

 

 

3,635

 

 

 

12,502

 

 

 

9,869

 

 

Total cost of revenue

 

 

26,633

 

 

 

27,053

 

 

 

80,055

 

 

 

89,332

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross profit

 

 

9,569

 

 

 

13,457

 

 

 

35,799

 

 

 

50,185

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating expenses excluding stock compensation and depreciation and amortization

 

 

13,286

 

 

 

22,659

 

 

 

60,639

 

 

 

67,925

 

 

Stock compensation

 

 

2,019

 

 

 

1,366

 

 

 

6,597

 

 

 

7,341

 

 

Depreciation and amortization

 

 

1,291

 

 

 

1,169

 

 

 

3,635

 

 

 

3,733

 

 

Total operating expenses

 

 

16,596

 

 

 

25,194

 

 

 

70,871

 

 

 

78,999

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Impairment charge

 

 

-

 

 

 

-

 

 

 

24,929

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss from operations

 

 

(7,027

)

 

 

(11,737

)

 

 

(60,001

)

 

 

(28,814

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other segment items(1)

 

 

757

 

 

 

1,814

 

 

 

2,687

 

 

 

6,594

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net loss

 

$

(6,270

)

 

$

(9,923

)

 

$

(57,314

)

 

$

(22,220

)

 

(1) Other segment items include interest income, net, other income (expense), net, and income tax expense (benefit).