Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Disaggregation of Revenue [Line Items]
Total revenue	$ 174,885	$ 236,838	$ 167,821
United States
Disaggregation of Revenue [Line Items]
Total revenue	173,207	235,553	165,795
International
Disaggregation of Revenue [Line Items]
Total revenue	1,678	1,285	2,026
Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	145,184	211,135	150,823
Access Control
Disaggregation of Revenue [Line Items]
Total revenue	7,891	8,047	5,555
Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	2,029	2,078	480
Other
Disaggregation of Revenue [Line Items]
Total revenue	8,401	4,243	2,529
Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	11,380	11,334	8,433
Hardware
Disaggregation of Revenue [Line Items]
Total revenue	82,844	137,201	87,372
Hardware | Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	74,754	130,894	82,799
Hardware | Access Control
Disaggregation of Revenue [Line Items]
Total revenue	3,791	3,607	3,440
Hardware | Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	287	395	179
Hardware | Other
Disaggregation of Revenue [Line Items]
Total revenue	4,012	2,305	954
Professional Services
Disaggregation of Revenue [Line Items]
Total revenue	18,803	35,473	32,301
Professional Services | Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	13,095	30,546	30,419
Professional Services | Access Control
Disaggregation of Revenue [Line Items]
Total revenue	2,378	3,527	1,799
Professional Services | Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	1,041	996	44
Professional Services | Other
Disaggregation of Revenue [Line Items]
Total revenue	2,289	404	39
Hosted Services
Disaggregation of Revenue [Line Items]
Total revenue	73,238	64,164	48,148
Hosted Services | Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	57,335	49,696	37,605
Hosted Services | Access Control
Disaggregation of Revenue [Line Items]
Total revenue	1,722	912	316
Hosted Services | Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	701	688	257
Hosted Services | Other
Disaggregation of Revenue [Line Items]
Total revenue	2,100	1,534	1,537
Hosted Services | Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	$ 11,380	$ 11,334	$ 8,433