CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Revenue
Total revenue	$ 174,885	$ 236,838	$ 167,821
Cost of revenue
Total cost of revenue	114,547	187,309	166,473
Operating expense
Research and development	29,369	28,805	29,422
Sales and marketing	18,446	19,209	20,872
General and administrative	54,295	44,674	55,305
Total operating expense	102,110	92,688	105,599
Loss from operations	(41,772)	(43,159)	(104,251)
Interest income, net	8,242	8,580	1,946
Other income (expense), net	154	(116)	595
Loss before income taxes	(33,376)	(34,695)	(101,710)
Income tax expense (benefit)	267	(108)	(5,388)
Net loss	(33,643)	(34,587)	(96,322)
Other comprehensive loss
Foreign currency translation adjustment	118	(40)	(185)
Comprehensive loss	$ (33,525)	$ (34,627)	$ (96,507)
Net loss per common share
Net loss per common share basic	$ (0.17)	$ (0.17)	$ (0.49)
Net loss per common share diluted	$ (0.17)	$ (0.17)	$ (0.49)
Weighted-average number of shares used in computing net loss per share basic	199,181	200,700	195,575
Weighted-average number of shares used in computing net loss per share diluted	199,181	200,700	195,575
Hardware
Revenue
Total revenue	$ 82,844	$ 137,201	$ 87,372
Cost of revenue
Total cost of revenue	58,833	108,780	83,289
Professional Services
Revenue
Total revenue	18,803	35,473	32,301
Cost of revenue
Total cost of revenue	31,160	55,495	59,547
Hosted Services
Revenue
Total revenue	73,238	64,164	48,148
Cost of revenue
Total cost of revenue	$ 24,554	$ 23,034	$ 23,637