Segment Reporting (Tables)

12 Months Ended

Dec. 31, 2024

Segment Reporting [Abstract]

Summary of Key Financial Performance Measures of Segment

Key financial performance measures of the segment are as follows.

	For the years ended December 31,
	2024			2023			2022
Revenue
Hardware		82,844			137,201			87,372
Professional Services		18,803			35,473			32,301
Deferred hub amortization		21,600			23,096			20,360
SaaS		51,638			41,068			27,788
Total revenue		174,885			236,838			167,821
Cost of revenue
Hardware		58,833			108,780			83,289
Professional Services		31,160			55,495			59,547
Deferred hub amortization		11,168			12,602			10,825
SaaS		13,386			10,432			12,812
Total cost of revenue		114,547			187,309			166,473
Gross Profit		60,338			49,529			1,348
Operating expenses
Operating expenses excluding stock compensation and depreciation and amortization		87,666			75,179			87,715
Stock compensation		9,654			12,245			13,716
Depreciation and amortization		4,790			5,264			4,168
Total operating expenses		102,110			92,688			105,599
Loss from operations		(41,772	)		(43,159	)		(104,251	)
Other segment items(1)		8,129			8,572			7,929
Net loss	$	(33,643	)	$	(34,587	)	$	(96,322	)

(1) Other segment items include interest income, net, other income (expense), net, and income tax expense (benefit).