CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenue
Total revenue	$ 40,510	$ 58,104	$ 139,517	$ 176,585
Cost of revenue
Total cost of revenue	27,053	44,573	89,332	144,056
Operating expense
Research and development	6,596	7,573	22,442	21,340
Sales and marketing	4,444	4,636	13,714	14,626
General and administrative	14,154	11,269	42,843	33,891
Total operating expense	25,194	23,478	78,999	69,857
Loss from operations	(11,737)	(9,947)	(28,814)	(37,328)
Interest income, net	2,019	2,233	6,718	6,064
Other income (expense), net	(187)	(42)	7	(45)
Loss before income taxes	(9,905)	(7,756)	(22,089)	(31,309)
Income tax expense (benefit)	18	(33)	131	(22)
Net loss	(9,923)	(7,723)	(22,220)	(31,287)
Other comprehensive loss
Foreign currency translation adjustment	270	(188)	265	(93)
Comprehensive loss	$ (9,653)	$ (7,911)	$ (21,955)	$ (31,380)
Net loss per common share
Net loss per common share basic	$ (0.05)	$ (0.04)	$ (0.11)	$ (0.16)
Net loss per common share diluted	$ (0.05)	$ (0.04)	$ (0.11)	$ (0.16)
Weighted-average number of shares used in computing net loss per share basic	198,731	201,584	201,391	199,858
Weighted-average number of shares used in computing net loss per share diluted	198,731	201,584	201,391	199,858
Hardware
Revenue
Total revenue	$ 18,707	$ 35,631	$ 72,460	$ 100,744
Cost of revenue
Total cost of revenue	13,843	27,556	48,845	82,118
Professional Services
Revenue
Total revenue	3,308	5,962	12,582	28,781
Cost of revenue
Total cost of revenue	6,840	11,130	22,157	44,573
Hosted Services
Revenue
Total revenue	18,495	16,511	54,475	47,060
Cost of revenue
Total cost of revenue	$ 6,370	$ 5,887	$ 18,330	$ 17,365