-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, MFoXlpJskRwR1Oo51zEsIS2p/jRnJVd1CaP2IEGZgHjaGTjpuj+1TyUbV7gEdqRQ hT9NrjfEI1xBpKturlRX2w== 0000950144-05-002874.txt : 20050321 0000950144-05-002874.hdr.sgml : 20050321 20050321094930 ACCESSION NUMBER: 0000950144-05-002874 CONFORMED SUBMISSION TYPE: DEF 14A PUBLIC DOCUMENT COUNT: 9 CONFORMED PERIOD OF REPORT: 20050428 FILED AS OF DATE: 20050321 DATE AS OF CHANGE: 20050321 EFFECTIVENESS DATE: 20050321 FILER: COMPANY DATA: COMPANY CONFORMED NAME: SYNOVUS FINANCIAL CORP CENTRAL INDEX KEY: 0000018349 STANDARD INDUSTRIAL CLASSIFICATION: NATIONAL COMMERCIAL BANKS [6021] IRS NUMBER: 581134883 STATE OF INCORPORATION: GA FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: DEF 14A SEC ACT: 1934 Act SEC FILE NUMBER: 001-10312 FILM NUMBER: 05693168 BUSINESS ADDRESS: STREET 1: 1111 BAY AVENUE STREET 2: STE 500 PO BOX 120 CITY: COLUMBUS STATE: GA ZIP: 31901 BUSINESS PHONE: 7066494818 MAIL ADDRESS: STREET 1: 1111 BAY AVENUE STREET 2: STE 500 PO BOX 120 CITY: COLUMBUS STATE: GA ZIP: 31901 FORMER COMPANY: FORMER CONFORMED NAME: CB&T BANCSHARES INC DATE OF NAME CHANGE: 19890912 DEF 14A 1 g93014def14a.htm SYNOVUS FINANCIAL CORP. SYNOVUS FINANCIAL CORP.
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

SCHEDULE 14A

Proxy Statement Pursuant to Section 14(a) of the Securities

Exchange Act of 1934 (Amendment No.   )

Filed by the Registrant þ

Filed by a Party other than the Registrant o

Check the appropriate box:

o  Preliminary Proxy Statement

o Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2))

þ  Definitive Proxy Statement

o  Definitive Additional Materials

o Soliciting Material Pursuant to §240.14a-12

Synovus Financial Corp.


(Name of Registrant as Specified In Its Charter)


(Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check the appropriate box):

þ No fee required.

o  Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and 0-11.

     (1) Title of each class of securities to which transaction applies:


     (2) Aggregate number of securities to which transaction applies:


     (3) Per unit price or other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (set forth the amount on which the filing fee is calculated and state how it was determined):


     (4) Proposed maximum aggregate value of transaction:


     (5) Total fee paid:


o Fee paid previously with preliminary materials:


o Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the Form or Schedule and the date of its filing.

     (1) Amount Previously Paid:


     (2) Form, Schedule or Registration Statement No.:


     (3) Filing Party:


     (4) Date Filed:



Table of Contents

(SYNOVUS LOGO)

James H. Blanchard

Chief Executive Officer

March 28, 2005

Dear Shareholder:

      You are cordially invited to attend our Annual Meeting of Shareholders at 10:00 a.m. on Thursday, April 28, 2005, at the RiverCenter for the Performing Arts, 900 Broadway, Columbus, Georgia 31901. Enclosed with this Proxy Statement are your proxy card and the 2004 Annual Report.

      We hope that you will be able to be with us and let us give you a review of 2004. If you are unable to attend the meeting, you can listen to it live and view the slide presentation over the Internet. You can access the meeting by going to our website at www.synovus.com. Additionally, we will maintain copies of the slides and audio of the presentation to the 2005 Annual Meeting on the website for reference after the meeting.

      Whether you own a few or many shares of stock and whether or not you plan to attend in person, it is important that your shares be voted on matters that come before the meeting. To make sure your shares are represented, we urge you to vote promptly.

      Thank you for helping us make 2004 a good year. We look forward to your continued support in 2005 and another good year.

  Sincerely yours,
  -s- James H. Blanchard
 
  James H. Blanchard

                 
Synovus Financial Corp.     Post Office Box 120     Columbus, Georgia 31902-0120


Table of Contents

SYNOVUS®

NOTICE OF THE 2005 ANNUAL MEETING OF SHAREHOLDERS

 
TIME 10:00 a.m. E.T.
Thursday, April 28, 2005
 
PLACE RiverCenter for the Performing Arts
900 Broadway
Columbus, Georgia 31901
 
ITEMS OF BUSINESS (1) To elect six directors to serve until the Annual Meeting of Shareholders in 2008.
 
(2) To ratify the appointment of KPMG LLP as our independent auditor for the year 2005.
 
(3) To transact such other business as may properly come before the meeting and any adjournment
      thereof.
 
WHO MAY VOTE You can vote if you were a shareholder of record on February 17, 2005.
 
ANNUAL REPORT A copy of the Annual Report is enclosed.
 
PROXY VOTING Your vote is important. Please vote in one of these ways:
 
(1) Use the toll-free telephone number shown on the proxy card;
 
(2) Visit the website listed on your proxy card;
 
(3) Mark, sign, date and promptly return the enclosed proxy card in the postage-paid envelope
      provided; or
 
(4) Submit a ballot at the Annual Meeting.

  -s- G. SANDERS GRIFFITH, III
  G. Sanders Griffith, III
  Secretary

Columbus, Georgia

March 28, 2005

YOUR VOTE IS IMPORTANT. WHETHER OR NOT YOU PLAN TO ATTEND THE ANNUAL MEETING, PLEASE VOTE YOUR SHARES PROMPTLY.


TABLE OF CONTENTS

           
    1  
 
    3  
 
    7  
 
       
 
      8  
 
      11  
 
    11  
 
    13  
 
    15  
 
    17  
 
    20  
 
    21  
 
    24  
 
    26  
 
    27  
 
    29  
 
    29  
 
       
 
      31  
 
      31  
 
      31  
 
    A-1  
 
    F-1  


Table of Contents

PROXY STATEMENT

VOTING INFORMATION

Purpose

      This Proxy Statement and the accompanying proxy card are being mailed to Synovus shareholders beginning on or about March 28, 2005. The Synovus Board of Directors is soliciting proxies to be used at the 2005 Annual Meeting of Synovus Shareholders which will be held on April 28, 2005, at 10:00 a.m., at the RiverCenter for the Performing Arts, 900 Broadway, Columbus, Georgia. Proxies are solicited to give all shareholders of record an opportunity to vote on matters to be presented at the Annual Meeting. In the following pages of this Proxy Statement, you will find information on matters to be voted upon at the Annual Meeting of Shareholders or any adjournment of that meeting.

Who Can Vote

      You are entitled to vote if you were a shareholder of record of Synovus stock as of the close of business on February 17, 2005. Your shares can be voted at the meeting only if you are present or represented by a valid proxy.

Quorum and Shares Outstanding

      A majority of the votes entitled to be cast by the holders of the outstanding shares of Synovus stock must be present, either in person or represented by proxy, in order to conduct the Annual Meeting of Synovus Shareholders. On February 17, 2005, 310,853,897 shares of Synovus stock were outstanding.

Proxy Card

      The Board has designated two individuals to serve as proxies to vote the shares represented by proxies at the Annual Meeting of Shareholders. If you sign the proxy card but do not specify how you want your shares to be voted, your shares will be voted by the designated proxies FOR the election of all of the director nominees and FOR the ratification of the appointment of KPMG LLP as Synovus’ independent auditor for the year 2005. The designated proxies will vote in their discretion on any other matter that may properly come before the meeting. At the date the Proxy Statement went to press, we did not anticipate that any other matters would be raised at the Annual Meeting.

Voting of Shares

      Holders of Synovus stock are entitled to ten votes on each matter submitted to a vote of shareholders for each share of Synovus stock owned on February 17, 2005 which: (i) has had the same owner since February 17, 2001; (ii) was acquired by reason of participation in a dividend reinvestment plan offered by Synovus and is held by the same owner who acquired it under such plan; (iii) is held by the same owner to whom it was issued as a result of an acquisition of a company or business by Synovus where the resolutions adopted by Synovus’ Board of Directors approving the acquisition specifically grant ten votes per share; (iv) was acquired under any employee, officer and/or director benefit plan maintained for one or more employees, officers and/or directors of Synovus and/or its subsidiaries, and is held by the same owner for whom it was acquired under any such plan; (v) is held by the same owner to whom it was issued by Synovus, or to whom it was transferred by Synovus from treasury shares, and the resolutions adopted by Synovus’ Board of Directors approving such issuance and/or transfer specifically grant ten votes per share; (vi) was acquired as a direct result of a stock split, stock dividend or other type of share distribution if the share as to which it was distributed was acquired prior to, and has been held by the same owner since, February 17, 2001; (vii) has been owned continuously by the same shareholder for a period of 48 consecutive months prior to the record date of any meeting of

1


Table of Contents

shareholders at which the share is eligible to be voted; or (viii) is owned by a holder who, in addition to shares which are owned under the provisions of (i)-(vii) above, is the owner of less than 1,139,063 shares of Synovus stock (which amount has been appropriately adjusted to reflect stock splits and with such amount to be appropriately adjusted to properly reflect any other change in Synovus stock by means of a stock split, a stock dividend, a recapitalization or otherwise). Shareholders of shares of Synovus stock not described above are entitled to one vote per share for each share. The actual voting power of each holder of shares of Synovus stock will be based on information possessed by Synovus at the time of the Annual Meeting.

      As Synovus stock is registered with the Securities and Exchange Commission and is traded on the New York Stock Exchange, Synovus stock is subject to the provisions of an NYSE rule which, in general, prohibits a company’s common stock and equity securities from being authorized or remaining authorized for trading on the NYSE if the company issues securities or takes other corporate action that would have the effect of nullifying, restricting or disparately reducing the voting rights of existing shareholders of the company. However, the rule contains a “grandfather” provision, under which Synovus’ ten vote provision falls, which, in general, permits grandfathered disparate voting rights plans to continue to operate as adopted. The number of votes that each shareholder will be entitled to exercise at the Annual Meeting will depend upon whether each share held by the shareholder meets the requirements which entitle one share of Synovus stock to ten votes on each matter submitted to a vote of shareholders. Shareholders of Synovus stock must complete the Certification on the proxy in order for any of the shares represented by the proxy to be entitled to ten votes per share. All shares entitled to vote and represented in person or by properly completed proxies received before the polls are closed at the Annual Meeting, and not revoked or superseded, will be voted in accordance with instructions indicated on those proxies.

SHAREHOLDERS WHO DO NOT CERTIFY ON THEIR PROXY CARDS THAT THEY ARE ENTITLED TO TEN VOTES PER SHARE WILL BE ENTITLED TO ONLY ONE VOTE PER SHARE.

      Synovus Dividend Reinvestment and Direct Stock Purchase Plan: If you participate in this Plan, your proxy card represents shares held in the Plan, as well as shares you hold directly in certificate form registered in the same name.

Required Votes

      Directors are elected by a plurality of the votes, which means the six nominees who receive the largest number of properly executed votes will be elected as directors. Cumulative voting is not permitted. Shares that are represented by proxies which are marked “withhold authority” for the election of one or more director nominees will not be counted in determining the number of votes cast for those persons.

      The affirmative vote of a majority of the votes cast (in person or by proxy and entitled to vote at the Annual Meeting) is needed to ratify the appointment of KPMG LLP as Synovus’ independent auditor for 2005.

Tabulation of Votes

      Under certain circumstances, brokers are prohibited from exercising discretionary authority for beneficial owners who have not returned proxies to the brokers (a “broker non-vote”). In these cases, and in cases where the shareholder abstains from voting on a matter, those shares will be counted for the purpose of determining if a quorum is present, but will not be included in the vote totals with respect to those matters and, therefore, will have no effect on the vote. In addition, if a broker indicates on the proxy card that it does not have discretionary authority on other matters considered at the meeting, those shares will not be counted in determining the number of votes cast with respect to those matters.

2


Table of Contents

How You Can Vote

      You may vote by proxy or in person at the meeting. To vote by proxy, you may select one of the following options:

  Vote By Telephone:
 
  You can vote your shares by telephone by calling the toll-free telephone number (at no cost to you) shown on your proxy card. Telephone voting is available 24 hours a day, seven days a week. Easy-to-follow voice prompts allow you to vote your shares and confirm that your instructions have been properly recorded. Our telephone voting procedures are designed to authenticate the shareholder by using individual control numbers. If you vote by telephone, you do NOT need to return your proxy card.
 
  Vote By Internet:
 
  You can also choose to vote on the Internet. The website for Internet voting is shown on your proxy card. Internet voting is available 24 hours a day, seven days a week. You will be given the opportunity to confirm that your instructions have been properly recorded, and you can consent to view future proxy statements and annual reports on the Internet instead of receiving them in the mail. If you vote on the Internet, you do NOT need to return your proxy card.
 
  Vote By Mail:
 
  If you choose to vote by mail, simply mark your proxy card, date and sign it, sign the Certification and return it in the postage-paid envelope provided.

Revocation of Proxy

      If you vote by proxy, you may revoke that proxy at any time before it is voted at the meeting. You may do this by (a) signing another proxy card with a later date and returning it to us prior to the meeting, (b) voting again by telephone or on the Internet prior to the meeting, or (c) attending the meeting in person and casting a ballot.

CB&T and Total System Services, Inc.

      Synovus is the owner of all of the issued and outstanding shares of common stock of Columbus Bank and Trust Company® (“CB&T”). CB&T owns individually 81.1% of the outstanding shares of Total System Services, Inc.® (“TSYS®”), an electronic transaction processing company.

CORPORATE GOVERNANCE AND BOARD MATTERS

Corporate Governance Philosophy

      The business affairs of Synovus are managed under the direction of the Board of Directors in accordance with the Georgia Business Corporation Code, as implemented by Synovus’ Articles of Incorporation and bylaws. The role of the Board of Directors is to effectively govern the affairs of Synovus for the benefit of its shareholders and other constituencies. The Board strives to ensure the success and continuity of business through the election of qualified management. It is also responsible for ensuring that Synovus’ activities are conducted in a responsible and ethical manner. Synovus is committed to having sound corporate governance principles.

Independence

      The listing standards of the New York Stock Exchange provide that a director does not qualify as independent unless the Board of Directors affirmatively determines that the director has no material relationship with Synovus. The Board has established independence standards to assist it in determining director independence which conform to the independence requirements in the

3


Table of Contents

NYSE listing standards. The independence standards are incorporated within our Corporate Governance Guidelines and are attached to this Proxy Statement as Appendix A. The Board has determined that a majority of its members are independent as defined by the listing standards of the NYSE and meet the independence standards set by the Board. Synovus’ Board has determined that the following directors are independent: Daniel P. Amos, Richard Y. Bradley, Frank W. Brumley, Elizabeth W. Camp, C. Edward Floyd, T. Michael Goodrich, V. Nathaniel Hansford, John P. Illges, III, Mason H. Lampton, Elizabeth C. Ogie, H. Lynn Page, J. Neal Purcell and Melvin T. Stith.

Attendance at Meetings

      The Board of Directors held four meetings in 2004. All directors attended at least 75% of Board and committee meetings held during their tenure during 2004. The average attendance by directors at the aggregate number of Board and committee meetings they were scheduled to attend was 98%. Although Synovus has no formal policy with respect to Board members’ attendance at its annual meetings, it is customary for all Board members to attend as there is a Board meeting immediately preceding the annual meeting. Nineteen of our then twenty directors attended the 2004 Annual Meeting of Shareholders.

Committees of the Board

      Synovus’ Board of Directors has four principal standing committees — an Executive Committee, an Audit Committee, a Corporate Governance and Nominating Committee and a Compensation Committee. Each committee has a written charter adopted by the Board of Directors that complies with the listing standards of the NYSE pertaining to corporate governance. Copies of the committee charters are available in the Corporate Governance section of our website at www.synovus.com/governance. The Board has determined that each member of the Audit, Corporate Governance and Nominating and Compensation Committees is an independent director as defined by the listing standards of the NYSE and our Corporate Governance Guidelines. The following table shows the membership of the various committees.

             

Corporate Governance
Executive Audit and Nominating Compensation




V. Nathaniel Hansford, Chair
  John P. Illges, III, Chair   Richard Y. Bradley, Chair   V. Nathaniel Hansford, Chair
James H. Blanchard
  Elizabeth W. Camp   Daniel P. Amos   T. Michael Goodrich
Richard Y. Bradley
  H. Lynn Page   Frank W. Brumley   Mason H. Lampton
Gardiner W. Garrard, Jr.
  J. Neal Purcell   C. Edward Floyd    
John P. Illges, III
  Melvin T. Stith   Elizabeth C. Ogie    
Mason H. Lampton
           
James D. Yancey
           

      Executive Committee.     Synovus’ Executive Committee held five meetings in 2004. During the intervals between meetings of Synovus’ Board of Directors, Synovus’ Executive Committee possesses and may exercise any and all of the powers of Synovus’ Board of Directors in the management and direction of the business and affairs of Synovus with respect to which specific direction has not been previously given by Synovus’ Board of Directors unless Board action is required by Synovus’ governing documents, law or rule.

      Audit Committee.     Synovus’ Audit Committee held 12 meetings in 2004. Its Report begins on page 15. The Board has determined that all five members of the Committee are financially literate under the rules of the NYSE and that J. Neal Purcell is an “audit committee financial expert” as defined by the rules of the Securities and Exchange Commission. The primary functions to be engaged in by Synovus’ Audit Committee include:

  •   Monitoring the integrity of Synovus’ financial statements, Synovus’ systems of internal controls and Synovus’ compliance with regulatory and legal requirements;

4


Table of Contents

  •   Monitoring the independence, qualifications and performance of Synovus’ independent auditor and internal auditing activities; and
 
  •   Providing an avenue of communication among the independent auditor, management, internal audit and the Board of Directors.

      Corporate Governance and Nominating Committee.     Synovus’ Corporate Governance and Nominating Committee held three meetings in 2004. The primary functions to be engaged in by Synovus’ Corporate Governance and Nominating Committee include:

  •   Identifying qualified individuals to become Board members;
 
  •   Recommending to the Board the director nominees for each annual meeting of shareholders and director nominees to be elected by the Board to fill interim director vacancies;
 
  •   Overseeing the annual review and evaluation of the performance of the Board and its committees; and
 
  •   Developing and recommending to the Board corporate governance guidelines.

      Compensation Committee.     Synovus’ Compensation Committee held five meetings in 2004. Its Report on Executive Compensation begins on page 21. The primary functions to be engaged in by Synovus’ Compensation Committee include:

  •   The design and oversight of Synovus’ executive compensation program;
 
  •   The design and oversight of all compensation and benefit programs in which employees and officers of Synovus are eligible to participate; and
 
  •   Performing an annual evaluation of the Chief Executive Officer.

Consideration of Director Candidates

      Shareholder Candidates.     The Corporate Governance and Nominating Committee will consider candidates for nomination as a director submitted by shareholders. Although the Committee does not have a separate policy that addresses the consideration of director candidates recommended by shareholders, the Board does not believe that such a separate policy is necessary as Synovus’ bylaws permit shareholders to nominate candidates and as one of the duties set forth in the Corporate Governance and Nominating Committee charter is to review and consider director candidates submitted by shareholders. The Committee will evaluate individuals recommended by shareholders for nomination as directors according to the criteria discussed below and in accordance with Synovus’ bylaws and the procedures described under “Shareholder Proposals and Nominations” on page 29.

      Director Qualifications.     Synovus’ Corporate Governance Guidelines contain Board membership criteria considered by the Corporate Governance and Nominating Committee in recommending nominees for a position on Synovus’ Board. The Committee believes that, at a minimum, a director candidate must possess personal and professional integrity, sound judgment and forthrightness. A director candidate must also have sufficient time and energy to devote to the affairs of Synovus, be free from conflicts of interest with Synovus, must not have reached the retirement age for Synovus directors and be willing to make, and financially capable of making, the required investment in Synovus’ stock pursuant to Synovus’ Director Stock Ownership Guidelines. The Committee also considers the following criteria when reviewing a director candidate:

  •   The extent of the director’s/ potential director’s business acumen and experience;
 
  •   Whether the director/ potential director assists in achieving a mix of Board members that represents a diversity of background and experience, including with respect to age, gender, race, place of residence and specialized experience;
 
  •   Whether the director/ potential director meets the independence requirements of the listing standards of the NYSE;

5


Table of Contents

  •   Whether the director/potential director would be considered a “financial expert” or “financially literate” as defined in the listing standards of the NYSE;
 
  •   Whether the director/potential director, by virtue of particular technical expertise, experience or specialized skill relevant to Synovus’ current or future business, will add specific value as a Board member; and
 
  •   Whether the director/potential director possesses a willingness to challenge and stimulate management and the ability to work as part of a team in an environment of trust.

Identifying and Evaluating Nominees

      The Corporate Governance and Nominating Committee has two primary methods for identifying director candidates (other than those proposed by Synovus’ shareholders, as discussed above). First, on a periodic basis, the Committee solicits ideas for possible candidates from a number of sources including members of the Board, Synovus executives and individuals personally known to the members of the Board. Second, the Committee is authorized to use its authority under its charter to retain at Synovus’ expense one or more search firms to identify candidates (and to approve such firms’ fees and other retention terms).

      The Committee will consider all director candidates identified through the processes described above, and will evaluate each of them, including incumbents, based on the same criteria. The director candidates are evaluated at regular or special meetings of the Committee and may be considered at any point during the year. If based on the Committee’s initial evaluation a director candidate continues to be of interest to the Committee, the Chair of the Committee will interview the candidate and communicate his evaluation to the other Committee members and executive management. Additional interviews are conducted, if necessary, and ultimately the Committee will meet to finalize its list of recommended candidates for the Board’s consideration.

Meetings of Non-Management Directors

      The non-management directors of Synovus meet separately at least four times a year after each regularly scheduled meeting of the Board of Directors. V. Nathaniel Hansford, Synovus’ Lead Director, presides at the meetings of non-management directors.

Communicating with the Board

      Synovus’ Board provides a process for shareholders and other interested parties to communicate with the Board. Shareholders and other interested parties may communicate with the Board by writing the Board of Directors, Synovus Financial Corp., c/o General Counsel’s Office, 1111 Bay Avenue, Suite 500, Columbus, Georgia 31901. Additional procedures by which shareholders and other interested parties can communicate with the Lead Director or with the non-management directors individually or as a group are available in the Corporate Governance section of our website at www.synovus.com/governance. Synovus’ process for handling shareholder and other communications to the Board has been approved by Synovus’ independent directors.

Additional Information about Corporate Governance

      Synovus has adopted Corporate Governance Guidelines which are regularly reviewed by the Corporate Governance and Nominating Committee. We have also adopted a Code of Business Conduct and Ethics which is applicable to all directors, officers and employees. In addition, we maintain procedures for the confidential, anonymous submission of any complaints or concerns about Synovus, including complaints regarding accounting, internal accounting controls or auditing matters. Shareholders may access Synovus’ Corporate Governance Guidelines, Code of Business Conduct and Ethics, each committee’s current charter, procedures for shareholders and other interested parties to communicate with the Lead Director or with the non-management directors individually or as a group and procedures for reporting complaints and concerns about Synovus, including complaints concerning accounting, internal accounting controls and auditing matters in the Corporate Governance section of our website at www.synovus.com/governance. Copies of these

6


Table of Contents

documents are also available in print upon written request to the Corporate Secretary, Synovus Financial Corp., 1111 Bay Avenue, Suite 500, Columbus, Georgia 31901.

DIRECTOR COMPENSATION

AND STOCK OWNERSHIP GUIDELINES

Compensation

      Directors of Synovus receive the following compensation:

         
Annual retainer
  $ 35,000  
Annual committee member retainer (Compensation and Corporate Governance and Nominating)
  $ 5,000  
Annual committee member retainer (Audit and Executive)
  $ 10,000  
Annual committee chair retainer (Compensation and Corporate Governance and Nominating)
  $ 5,000  
Annual Audit Committee chair retainer
  $ 10,000  
Annual Lead Director retainer
  $ 5,000  

      Directors may elect to defer all or a portion of their cash compensation. Deferred amounts are deposited into one or more investment funds chosen by the director. All deferred fees are payable only in cash.

      Non-management directors also receive an annual award of 500 shares of restricted Synovus stock in the form of a grant from the Synovus 2002 Long-Term Incentive Plan which vests as to 100% after three years.

Director Stock Purchase Plan

      Synovus’ Director Stock Purchase Plan is a nontax-qualified, contributory stock purchase plan pursuant to which qualifying Synovus directors can purchase, with the assistance of contributions from Synovus, presently issued and outstanding shares of Synovus stock. Under the terms of the Director Stock Purchase Plan, qualifying directors can elect to contribute up to $5,000 per calendar quarter to make purchases of Synovus stock, and Synovus contributes an additional amount equal to 50% of the directors’ cash contributions. Participants in the Director Stock Purchase Plan are fully vested in, and may request the issuance to them of, all shares of Synovus stock purchased for their benefit under the Plan.

Consulting Services

      Joe E. Beverly, a former director of Synovus, Commercial Bank, a banking subsidiary of Synovus, and Synovus are parties to a Retirement Agreement pursuant to which Mr. Beverly received $113,409 in compensation from Commercial Bank for serving as its Chairman and pursuant to which Mr. Beverly was paid $24,000 by Synovus for providing consulting and advisory services relating to Synovus’ affiliate banks during 2004.

Stock Ownership Guidelines

      Under Synovus’ stock ownership guidelines for directors, all directors are required to accumulate over time shares of Synovus stock equal in value to at least three times the value of the annual retainer.

7


Table of Contents

PROPOSALS TO BE VOTED ON

PROPOSAL 1: ELECTION OF DIRECTORS

THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS THAT YOU VOTE “FOR” ALL NOMINEES.

Number

      At the date of this Proxy Statement, the Board of Directors of Synovus consists of 19 members. As 20 board seats have been authorized by Synovus’ shareholders, Synovus has one directorship which remains vacant. This vacant directorship could be filled in the future at the discretion of Synovus’ Board of Directors. This discretionary power gives Synovus’ Board of Directors the flexibility of appointing new directors in the periods between Synovus’ Annual Meetings should suitable candidates come to its attention. The Board is divided into three classes whose terms are staggered so that the term of one class expires at each Annual Meeting of Shareholders. The terms of office of the Class I directors expire at the 2007 Annual Meeting, the terms of office of the Class II directors expire at the 2005 Annual Meeting and the terms of office of the Class III directors expire at the 2006 Annual Meeting. Proxies cannot be voted at the 2005 Annual Meeting for a greater number of persons than the number of nominees named.

Nominees

      The following nominees have been nominated by the Corporate Governance and Nominating Committee and approved by the Board for submission to the shareholders: Daniel P. Amos, Richard E. Anthony, C. Edward Floyd, Mason H. Lampton, Elizabeth C. Ogie and Melvin T. Stith, each to serve a three year term expiring at the Annual Meeting in the year 2008.

      The Board believes that each director nominee will be able to stand for election. If any nominee becomes unable to stand for election, proxies in favor of that nominee will be voted in favor of the remaining nominees and in favor of any substitute nominee named by the Board upon the recommendation of the Corporate Governance and Nominating Committee. If you do not wish your shares voted for one or more of the nominees, you may so indicate on the proxy.

Members of the Board of Directors

      Following is the principal occupation, age and certain other information for each director nominee and other directors serving unexpired terms.

                             

Year
Synovus First
Director Elected Principal Occupation and Other
Name Age Classification Director Information





Daniel P. Amos(1)
    53       II       2001     Chief Executive Officer and Director, AFLAC Incorporated (Insurance Holding Company); Director, Southern Company
 
Richard E. Anthony(2)
    58       II       1993     President and Chief Operating Officer, Synovus Financial Corp.

8


Table of Contents

                             

Year
Synovus First
Director Elected Principal Occupation and Other
Name Age Classification Director Information





James H. Blanchard(3)
    63       I       1972     Chief Executive Officer, Synovus Financial Corp.; Chairman of the Executive Committee, Total System Services, Inc.; Director, Total System Services, Inc. and BellSouth Corporation
 
Richard Y. Bradley
    66       III       1991     Partner, Bradley & Hatcher (Law Firm); Director, Total System Services, Inc.
 
Frank W. Brumley
    64       III       2004     President, Daniel Island Company (Planned Community Development)
 
Elizabeth W. Camp(4)
    53       III       2003     President and Chief Executive Officer, DF Management, Inc. (Investment and Management of Commercial Real Estate)
 
C. Edward Floyd, M.D. 
    70       II       1995     Vascular Surgeon
 
Gardiner W. Garrard, Jr. 
    64       I       1972     President, The Jordan Company (Real Estate Development); Director, Total System Services, Inc.
 
T. Michael Goodrich
    59       III       2004     Chairman and Chief Executive Officer, BE&K, Inc. (Engineering and Construction Company); Director, Energen Corporation
 
V. Nathaniel Hansford(5)
    61       I       1985     President, Retired, North Georgia College and State University
 
John P. Illges, III
    70       III       1997     Senior Vice President and Financial Consultant, Retired, The Robinson-Humphrey Company, Inc. (Stockbroker); Director, Total System Services, Inc.
 
Alfred W. Jones III
    47       I       2001     Chairman of the Board and Chief Executive Officer, Sea Island Company (Real Estate Development and Management); Director, Total System Services, Inc.

9


Table of Contents

                             

Year
Synovus First
Director Elected Principal Occupation and Other
Name Age Classification Director Information





Mason H. Lampton
    57       II       1993     President and Chief Executive Officer, Standard Concrete Products (Construction Company); Director, Total System Services, Inc.
 
Elizabeth C. Ogie(6)
    54       II       1993     Private Investor
 
H. Lynn Page
    64       I       1978     Director, Total System Services, Inc.
 
J. Neal Purcell
    63       III       2003     Vice Chairman, Retired, KPMG LLP (Professional Services Provider); Director, Southern Company, Kaiser Permanente and Dollar General Corporation
 
Melvin T. Stith(7)
    58       II       1998     Dean, Martin J. Whitman School of Management, Syracuse University; Director, Correctional Services Corp. and Flowers Foods, Inc.
 
William B. Turner, Jr.(6)
    53       III       2003     Vice Chairman of the Board and President, W.C. Bradley Co. (Metal Manufacturer and Real Estate)
 
James D. Yancey(8)
    63       I       1978     Chairman of the Board, Synovus Financial Corp. and Columbus Bank and Trust Company; Director, Total System Services, Inc.


(1)  Daniel P. Amos previously served as a director of Synovus from 1991 until 1998, when he resigned as a director as required by federal banking regulations to join the board of a company affiliated with a Japanese bank.
 
(2)  Richard E. Anthony was elected President and Chief Operating Officer of Synovus in October 2003. From 1995 until 2003, Mr. Anthony served as Vice Chairman of Synovus.
 
(3)  James H. Blanchard was elected Chairman of the Board and Chief Executive Officer of Synovus in April 1986 and continues to serve as Chief Executive Officer. From 1969 until 1986, Mr. Blanchard served in various capacities with Synovus, CB&T and/or TSYS, including President of both Synovus and CB&T.
 
(4)  Elizabeth W. Camp was elected as President and Chief Executive Officer of DF Management, Inc. in November 2000. Prior to 2000, Ms. Camp served as President and Chief Executive Officer of Camp Oil Company.
 
(5)  V. Nathaniel Hansford serves as Lead Director of the Synovus Board.
 
(6)  Elizabeth C. Ogie is William B. Turner, Jr.’s first cousin.
 
(7)  Melvin T. Stith was appointed Dean of Syracuse University’s Martin J. Whitman School of Management in January 2005. Prior to 2005, Mr. Stith served as Dean of the College of Business at Florida State University.
 
(8)  James D. Yancey retired as an executive employee of Synovus in December 2004 and continues to serve as a non-executive Chairman of the Board. Mr. Yancey was elected Chairman of the Board of Synovus in October 2003. From 1959 until 2003, Mr. Yancey served in various capacities with Synovus and/or CB&T, including Vice Chairman of the Board and President of both Synovus and CB&T.

10


Table of Contents

PROPOSAL 2: RATIFICATION OF

APPOINTMENT OF THE INDEPENDENT AUDITOR

THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE “FOR” RATIFICATION OF THE APPOINTMENT OF KPMG LLP AS THE INDEPENDENT AUDITOR.

      The Audit Committee has appointed the firm of KPMG LLP as the independent auditor to audit the consolidated financial statements of Synovus and its subsidiaries for the fiscal year ending December 31, 2005. Representatives of KPMG will be present at the Annual Meeting with the opportunity to make a statement if they desire to do so and will be available to respond to appropriate questions from shareholders present at the meeting. Although shareholder ratification of the appointment of Synovus’ independent auditor is not required by our bylaws or otherwise, we are submitting the selection of KPMG to our shareholders for ratification to permit shareholders to participate in this important corporate decision. If not ratified, the Audit Committee will reconsider the selection, although the Audit Committee will not be required to select a different independent auditor for Synovus.

EXECUTIVE OFFICERS

        The following table sets forth the name, age and position with Synovus of each executive officer of Synovus.

             

Name Age Position with Synovus



James H. Blanchard
    63     Chief Executive Officer
Richard E. Anthony
    58     President and Chief Operating Officer
Frederick L. Green, III
    46     Vice Chairman
Elizabeth R. James
    43     Vice Chairman, Chief Information Officer and Chief People Officer
G. Sanders Griffith, III
    51     Senior Executive Vice President, General Counsel and Secretary
Thomas J. Prescott
    50     Executive Vice President and Chief Financial Officer
Mark G. Holladay
    49     Executive Vice President and Chief Credit Officer
Calvin Smyre
    57     Executive Vice President, Corporate Affairs

      Messrs. Blanchard and Anthony are directors of Synovus. Frederick L. Green, III was elected Vice Chairman of Synovus in December 2003. From 1991 until 2003, Mr. Green served in various capacities with The National Bank of South Carolina, a banking subsidiary of Synovus, including President of The National Bank of South Carolina. Mr. Green continues to serve as Chairman of the Board of The National Bank of South Carolina. Elizabeth R. James was elected Vice Chairman of Synovus in May 2000. From 1986 until 2000, Ms. James served in various capacities with Synovus, CB&T and/or TSYS, including Chief Information Officer and Chief People Officer of Synovus. G. Sanders Griffith, III was elected Senior Executive Vice President, General Counsel and Secretary of Synovus in October 1995. From 1988 until 1995, Mr. Griffith served in various capacities with Synovus, including Executive Vice President, General Counsel and Secretary. Thomas J. Prescott was elected Executive Vice President and Chief Financial Officer of Synovus in

11


Table of Contents

December 1996. From 1987 until 1996, Mr. Prescott served in various capacities with Synovus, including Executive Vice President and Treasurer. Mark G. Holladay was elected Executive Vice President and Chief Credit Officer of Synovus in April 2000. From 1974 until 2000, Mr. Holladay served in various capacities with CB&T, including Executive Vice President. Calvin Smyre was elected Executive Vice President of Synovus in November 1996. From 1976 until 1996, Mr. Smyre served in various capacities with CB&T and/or Synovus, including Senior Vice President of Synovus.

12


Table of Contents

STOCK OWNERSHIP OF DIRECTORS

AND EXECUTIVE OFFICERS

        The following table sets forth ownership of shares of Synovus stock by each director, by each executive officer named in the Summary Compensation Table on page 17 and by all directors and executive officers as a group as of December 31, 2004.

                                         

Shares of Shares of Shares of
Synovus Synovus Synovus Percentage
Stock Stock Stock of
Beneficially Beneficially Beneficially Total Outstanding
Owned with Owned with Owned with Shares of Shares of
Sole Voting Shared Voting Sole Voting Synovus Synovus
And And but no Stock Stock
Investment Investment Investment Beneficially Beneficially
Power as of Power as of Power as of Owned as of Owned as of
Name 12/31/04 12/31/04 12/31/04 12/31/04(1) 12/31/04






Daniel P. Amos
    49,966       408,803             458,769       *  
Richard E. Anthony
    580,198       191,184       2,785       1,033,830       *  
James H. Blanchard
    1,346,456       203,815       49,687       2,825,076       1.0  
Richard Y. Bradley
    24,002       84,887             108,889       *  
Frank W. Brumley
    14,487       222,642             237,129       *  
Elizabeth W. Camp
    21,573       2,703             24,276       *  
C. Edward Floyd
    845,206       269,365             1,114,571       *  
Gardiner W. Garrard, Jr. 
    204,147       876,397             1,080,544       *  
T. Michael Goodrich
    198,677       32,898 (2)           231,575       *  
G. Sanders Griffith, III
    130,392       3,338       66,538       632,418       *  
V. Nathaniel Hansford
    131,451       418,370             549,821       *  
John P. Illges, III
    280,704       441,429             722,133       *  
Elizabeth R. James
    26,314                   132,269       *  
Alfred W. Jones III
    8,893                   8,893       *  
Mason H. Lampton
    95,791       278,981 (3)           374,772       *  
Elizabeth C. Ogie
    481,997       2,947,381 (4)           3,429,378       1.1  
H. Lynn Page
    746,826       11,515             758,341       *  
J. Neal Purcell
    5,207                   5,207       *  
Melvin T. Stith
    6,960       114             7,074       *  
William B. Turner, Jr. 
    436,166       2,787,769 (4)           3,223,935       1.0  
James D. Yancey
    1,047,728       88,532             2,049,834       *  
Directors and Executive Officers as a Group (25) persons
    6,894,016       6,482,354       119,010       16,879,318       5.4  

Less than one percent of the outstanding shares of Synovus stock.


(1)  The totals shown for the following directors and executive officers of Synovus include the number of shares of Synovus stock that each individual, as of December 31, 2004, had the right to acquire within 60 days through the exercise of stock options:

         
Person Number of Shares


Richard E. Anthony
    259,663  
James H. Blanchard
    1,225,118  
G. Sanders Griffith, III
    432,150  
Elizabeth R. James
    105,955  
James D. Yancey
    913,574  

13


Table of Contents

  In addition, the other executive officers of Synovus had rights to acquire an aggregate of 447,478 shares of Synovus stock within 60 days through the exercise of stock options.

(2)  Includes 29,798 shares of Synovus stock held in trusts for which Mr. Goodrich is not the trustee. Mr. Goodrich disclaims beneficial ownership of such shares.
 
(3)  Includes 276,187 shares of Synovus stock held in a trust for which Mr. Lampton is not the trustee. Mr. Lampton disclaims beneficial ownership of such shares.
 
(4)  Includes 2,787,769 shares of Synovus stock held by a charitable foundation of which Mrs. Ogie and Mr. Turner are among the trustees.

     For a detailed discussion of the beneficial ownership of TSYS stock by Synovus’ named executive officers and directors and by all directors and executive officers of Synovus as a group, see “TSYS Stock Ownership of Directors and Management” on page 27.

14


Table of Contents

AUDIT COMMITTEE REPORT

        The Audit Committee of the Board of Directors is comprised of five directors, each of whom the Board has determined to be an independent director as defined by the listing standards of the New York Stock Exchange. The duties of the Audit Committee are summarized in this Proxy Statement under “Committees of the Board” on page 4 and are more fully described in the Audit Committee charter adopted by the Board of Directors.

      One of the Audit Committee’s primary responsibilities is to assist the Board in its oversight responsibility regarding the integrity of Synovus’ financial statements and systems of internal controls. Management is responsible for Synovus’ accounting and financial reporting processes, the establishment and effectiveness of internal controls and the preparation and integrity of Synovus’ consolidated financial statements. KPMG LLP, Synovus’ independent auditor, is responsible for performing an independent audit of Synovus’ consolidated financial statements and management’s assessment of the effectiveness of internal control over financial reporting in accordance with the standards of the Public Company Accounting Oversight Board (United States) and issuing opinions on whether those financial statements are presented fairly in conformity with accounting principles generally accepted in the United States, on management’s assessment of the effectiveness of internal control over financial reporting and on the effectiveness of Synovus’ internal control over financial reporting. The Audit Committee is directly responsible for the compensation, appointment and oversight of KPMG LLP. The function of the Audit Committee is not to duplicate the activities of management or the independent auditor, but to monitor and oversee Synovus’ financial reporting process.

      In discharging its responsibilities regarding the financial reporting process, the Audit Committee:

  •   Reviewed and discussed with management and KPMG LLP Synovus’ audited financial statements as of and for the year ended December 31, 2004;
 
  •   Discussed with KPMG LLP the matters required to be discussed by Statement on Auditing Standards No. 61 (Communication with Audit Committees); and
 
  •   Received from KPMG LLP the written disclosures and the letter required by Independence Standards Board Standard No. 1 (Independence Discussions with Audit Committees) and has discussed with KPMG LLP their independence.

      Based upon the review and discussions referred to in the preceding paragraph, the Audit Committee recommended to the Board of Directors that the audited financial statements referred to above be included in Synovus’ Annual Report on Form 10-K for the year ended December 31, 2004, for filing with the Securities and Exchange Commission.

      This Audit Committee Report shall not be deemed incorporated by reference in any document previously or subsequently filed with the Securities and Exchange Commission that incorporates by reference all or any portion of this Proxy Statement, except to the extent Synovus specifically requests that the Report be specifically incorporated by reference.

The Audit Committee

John P. Illges, III, Chair
Elizabeth W. Camp
H. Lynn Page
J. Neal Purcell
Melvin T. Stith

KPMG LLP Fees and Services

      The following table presents fees for professional audit services rendered by KPMG LLP for the audit of Synovus’ annual financial statements for the years ended December 31, 2004 and

15


Table of Contents

December 31, 2003 and fees billed for other services rendered by KPMG during those periods. All amounts include fees for services provided to TSYS by KPMG.
                 

2004 2003(1)


Audit Fees(2)
  $ 2,994,000     $ 1,185,000  
Audit Related Fees(3)
    1,719,000       816,000  
Tax Fees(4)
    416,000       727,000  
All Other Fees(5)
    52,000       37,000  
   
   
 
Total
  $ 5,181,000 (6)   $ 2,765,000  


(1)  Certain reclassifications have been made to the 2003 amounts to conform to the presentation adopted in 2004.
 
(2)  Audit fees represent fees for professional services provided in connection with the audits of Synovus’ financial statements and management’s assessment of the effectiveness of internal control over financial reporting, reviews of quarterly financial statements, issuance of comfort letters and other SEC filing matters and audit or attestation services provided in connection with other statutory or regulatory filings.
 
(3)  Audit related fees consisted principally of fees for assistance in documenting financial reporting processes and related internal controls, certain agreed upon procedures engagements, certain internal control reports, employee benefit plan audits and due diligence services related to acquisitions.
 
(4)  Tax fees consisted of fees for tax compliance/ preparation ($309,000 in 2004) and tax consultation ($107,000 in 2004) services.
 
(5)  All other fees consisted principally of certain agreed upon procedures related to computer security.
 
(6)  $2,485,612 of the aggregate fees billed by KPMG LLP during 2004 pertained to its audit of management’s assessment of the effectiveness of internal control over financial reporting and assistance in documenting financial reporting processes and related internal controls.

Policy on Audit Committee Pre-Approval

      The Audit Committee has the responsibility for appointing, setting the compensation for and overseeing the work of Synovus’ independent auditor. In recognition of this responsibility, the Audit Committee has established a policy to pre-approve all audit and permissible non-audit services provided by the independent auditor in order to assure that the provision of these services does not impair the independent auditor’s independence. Synovus’ Audit Committee Pre-Approval Policy addresses services included within the four categories of audit and permissible non-audit services, which include Audit Services, Audit Related Services, Tax Services and All Other Services.

      The annual audit services engagement terms and fees are subject to the specific pre-approval of the Audit Committee. In addition, the Audit Committee must specifically approve permissible non-audit services classified as All Other Services.

      Prior to engagement, management submits to the Committee for approval a detailed list of the Audit Services, Audit Related Services and Tax Services that it recommends the Committee engage the independent auditor to provide for the fiscal year. Each specified service is allocated to the appropriate category and accompanied by a budget estimating the cost of that service. The Committee will, if appropriate, approve both the list of Audit Services, Audit Related Services and Tax Services and the budget for such services.

      The Committee is informed at each Committee meeting as to the services actually provided by the independent auditor pursuant to the Pre-Approval Policy. Any proposed service that is not separately listed in the Pre-Approval Policy or any service exceeding the pre-approved fee levels must be specifically pre-approved by the Committee. The Audit Committee has delegated pre-approval authority to the Chairman. The Chairman must report any pre-approval decisions made by him to the Committee at its next scheduled meeting.

16


Table of Contents

EXECUTIVE COMPENSATION

Summary Compensation Table

      The following table summarizes the cash and noncash compensation for each of the last three fiscal years for the chief executive officer of Synovus and for the other four most highly compensated executive officers of Synovus.


SUMMARY COMPENSATION TABLE

                                                           

Long-Term
Annual Compensation Compensation Awards


Other Restricted
Annual Stock Securities All Other
Compensation Award(s) Underlying Compensation
Name and Principal Position Year Salary Bonus (1) (2) Options/SARs (3)








James H. Blanchard
    2004     $ 811,000     $ 811,000     $ -0-     $-0-       89,300     $ 196,816  
  Chief Executive     2003       765,000       -0-       5,000       -0-       -0-       179,457  
  Officer     2002       746,500       388,180       10,000       -0-       61,811       259,408  
 
James D. Yancey
    2004       614,000       614,000       20,000       -0-       67,588       169,236  
  Chairman of the     2003       579,000       -0-       20,000       -0-       -0-       155,882  
  Board     2002       565,000       293,800       20,000       -0-       46,783       208,090  
 
Richard E. Anthony
    2004       510,000       510,000     10,000       -0-       45,620       113,369  
  President and     2003       441,606       66,092       10,000       -0-       -0-       81,806  
  Chief Operating     2002       420,500       153,062       10,000       -0-       23,208       129,657  
  Officer                                                        
 
G. Sanders Griffith, III
    2004       382,000       267,400       -0-       -0-       31,518       61,039  
  Senior Executive     2003       360,000       49,140       -0-       -0-       -0-       44,774  
  Vice President,     2002       350,625       127,628       -0-       -0-       19,316       79,915  
  General Counsel                                                        
  and Secretary                                                        
 
Elizabeth R. James
    2004       340,000       238,000       -0-       -0-       28,016       86,511  
  Vice Chairman,     2003       320,000       43,680       -0-       -0-       -0-       66,944  
  Chief Information     2002       310,000       112,840       -0-       -0-       16,981       83,172  
  Officer and Chief
People Officer
                                                       


(1)  Amount for 2004 includes matching contributions under the Synovus Director Stock Purchase Plan of $10,000 for Mr. Yancey and Mr. Anthony, and matching contributions under the TSYS Director Stock Purchase Plan of $10,000 for Mr. Yancey. Perquisites and other personal benefits are excluded because the aggregate amount does not exceed the lesser of $50,000 or 10% of annual salary and bonus for the named executives.
 
(2)  As of December 31, 2004, Mr. Anthony held 2,785 restricted shares with a value of $79,595. Dividends are paid on all restricted shares.
 
(3)  The 2004 amount includes director fees of $82,400, $82,400, $32,200 and $32,200 for Messrs. Blanchard, Yancey and Anthony and Ms. James, respectively, in connection with their service as directors of Synovus and certain of its subsidiaries; contributions or other allocations to defined contribution plans of $28,700 for each executive; allocations pursuant to defined contribution excess benefit agreements of $84,840, $57,260, $51,593, $31,660 and $25,015 for each of Messrs. Blanchard, Yancey, Anthony and Griffith and Ms. James, respectively; and premiums paid for life insurance coverage of $876, $876, $876, $669 and $596 for each of Messrs. Blanchard, Yancey, Anthony and Griffith and Ms. James, respectively.

17


Table of Contents

Stock Option Exercises and Grants

      The following tables provide certain information regarding stock options granted and exercised in the last fiscal year and the number and value of unexercised options at the end of the fiscal year.

OPTION/SAR GRANTS IN LAST FISCAL YEAR


                                                 
Individual Grants

% of Total
Options Potential Realized Value at
SARs Assumed Annual Rates of
Options/ Granted to Exercise Stock Price Appreciation
SARs Employees or Base For Option Term(1)
Granted in Fiscal Price Expiration
Name (#) Year ($/Share) Date 5%($) 10%($)







James H. Blanchard
    89,300 (2)     3.4 %   $25.70       1/20/2014     $1,371,879     $3,586,215  
James D. Yancey
    67,588 (2)     2.5       25.70       1/20/2014       1,038,327       2,714,279  
Richard E. Anthony
    45,620 (2)     1.7       25.70       1/20/2014       700,841       1,832,062  
G. Sanders Griffith, III
    31,518 (2)     1.2       25.70       1/20/2014       484,198       1,265,737  
Elizabeth R. James
    28,016 (2)     1.1       25.70       1/20/2014       430,398       1,125,100  


(1)  The dollar gains under these columns result from calculations using the identified growth rates and are not intended to forecast future price appreciation of Synovus stock.
 
(2)  Options granted on January 21, 2004 at fair market value. Options become exercisable on January 21, 2006. Options are transferable to family members.

AGGREGATED OPTION/SAR EXERCISES IN LAST FISCAL YEAR

AND FY-END OPTION/SAR VALUES

                                                 
Number of Securities Value of
Underlying Unexercised Unexercised In-the-Money
Options/SARs at Options/SARs at
Shares Value FY-End(#) FY-End($)(1)
Acquired on Realized

Name Exercise(#) ($)(1) Exercisable Unexercisable Exercisable Unexercisable







James H. Blanchard
    294,722     $4,561,271       1,225,118       1,589,300     $11,608,123     $15,559,551  
James D. Yancey
    117,143       1,814,158       913,574       567,588       9,241,464       5,640,903  
Richard E. Anthony
    58,572       881,315       259,663       445,620       1,924,227       4,488,386  
G. Sanders Griffith, III
    56,318       846,274       432,150       431,518       4,442,830       4,447,772  
Elizabeth R. James
    -0-       -0-       105,955       428,016       677,500       4,437,686  


(1)  Market value of underlying securities at exercise or year-end, minus the exercise or base price.

Employment Contracts and Change in Control Arrangements

      Employment Agreement with Mr. Blanchard. Synovus entered into an Employment Agreement with Mr. Blanchard, Chief Executive Officer of Synovus, effective September 13, 1999. Under the Employment Agreement, Mr. Blanchard agreed to serve as CEO of Synovus for five years, and to remain employed by Synovus for seven years. Under this Agreement, Mr. Blanchard receives a base salary that is determined on an annual basis by the Synovus Compensation Committee. During 2004, Synovus paid Mr. Blanchard a base salary of $811,000 under this Employment Agreement. The Employment Agreement with Mr. Blanchard also provides that Mr. Blanchard will receive deferred compensation totaling $468,000 over a 10 to 15 year period following his death, disability or other termination of employment. This deferred compensation may be forfeited in the event Synovus terminates his employment for cause, he violates a two year covenant not to compete, or in the event of his death by suicide.

      Employment and Consulting Agreements with Mr. Yancey. Synovus previously entered into an Employment Agreement with Mr. Yancey, Chairman of the Board of Synovus. Mr. Yancey retired as an employee of Synovus, thereby ending his employment under the Employment Agreement, effective December 31, 2004. Under this Agreement, Mr. Yancey received a base salary that is determined on an annual basis by the Synovus Compensation Committee. During 2004,

18


Table of Contents

Synovus paid Mr. Yancey a base salary of $614,000 under this Employment Agreement. The Employment Agreement with Mr. Yancey also provides that Mr. Yancey will receive deferred compensation totaling $375,000 over a 10 year period following his termination of employment. This deferred compensation may be forfeited in the event Mr. Yancey violates a two year covenant not to compete.

      On January 19, 2005, Synovus and Mr. Yancey entered into a one-year Consulting Agreement. Under this Consulting Agreement, Mr. Yancey has agreed to provide consulting and advisory services to Synovus. Under the Agreement, Mr. Yancey will receive monthly payments of $27,483.33 and will also be provided with 20 hours of personal use of corporate aircraft.

      Long-Term Incentive Plans. Under the terms of Synovus’ 1992, 1994, 2000 and 2002 Long-Term Incentive Plans, all awards become automatically vested in the event of a Change of Control, as defined below, unless otherwise determined by the Committee at grant. Awards under the Plans may include stock options, restricted stock, stock appreciation rights and performance awards. Messrs. Blanchard, Yancey, Anthony and Griffith and Ms. James each have received restricted stock and stock options under the Long-Term Incentive Plans.

      Change of Control Agreements.     Synovus has entered into Change of Control Agreements with Messrs. Blanchard, Yancey, Anthony and Griffith and with Ms. James, and certain other executive officers. In the event of a Change of Control, an executive would receive the following:

  •   Three times the executive’s current base salary and bonus (bonus is defined as the average bonus over the past three years measured as a percentage multiplied by the executive’s current base salary).
 
  •   Three years of medical, life, disability and other welfare benefits.
 
  •   A pro rata bonus through the date of termination for the separation year.

      In order to receive these benefits, an executive must be actually or constructively terminated within two years following a Change of Control. A Change of Control under these agreements is defined as: (i) the acquisition of 20% or more of the “beneficial ownership” of Synovus’ outstanding voting stock, with certain exceptions for Turner family members; (ii) the persons serving as directors of Synovus as of January 1, 1996, and their replacements or additions, ceasing to comprise at least two-thirds of the Board members; (iii) a merger, consolidation, reorganization or sale of Synovus’ assets unless the prior owners of Synovus own more than 60% of the new company, no person owns more than 20% of the new company, and two-thirds of the new company’s Board members are prior Board members of Synovus; or (iv) a triggering event occurs as defined in the Synovus Rights Agreement. In the event an executive is impacted by the Internal Revenue Service excise tax that applies to certain Change of Control arrangements, and the Change of Control payments exceed the IRS cap by more than 110%, the executive would receive additional payments so that he or she would be in the same position as if the excise tax did not apply. The Change of Control Agreements do not provide for any retirement benefits or perquisites.

19


Table of Contents

STOCK PERFORMANCE GRAPH

        The following graph compares the yearly percentage change in cumulative shareholder return on Synovus stock with the cumulative total return of the Standard & Poor’s 500 Index and the Keefe, Bruyette & Woods 50 Bank Index for the last five fiscal years (assuming a $100 investment on December 31, 1999 and reinvestment of all dividends).

COMPARISON OF FIVE YEAR CUMULATIVE TOTAL RETURN

SYNOVUS FINANCIAL CORP., S&P 500 AND KBW 50 BANK INDEX

(PERFORMANCE GRAPH)

                                                 

1999 2000 2001 2002 2003 2004

Synovus
    $100       $139       $131       $104       $160       $162  

S&P 500
    $100       $ 91       $ 80       $ 62       $ 80       $ 89  

KBW 50
    $100       $120       $115       $107       $143       $158  

20


Table of Contents

COMPENSATION COMMITTEE REPORT

ON EXECUTIVE COMPENSATION

        The Compensation Committee (“Committee”) of Synovus is responsible for the oversight and administration of the Synovus executive compensation program. The Committee’s charter reflects these responsibilities. To fulfill its responsibilities, the Committee meets at scheduled times during the year, and also takes action by written consent. The Chairman of the Committee reports on Committee actions at meetings of the Synovus Board of Directors. Under its charter, the Committee has the authority to retain outside advisors to assist the Committee in fulfilling its responsibilities. In this regard, the Committee has directly engaged an outside compensation consultant to assist the Committee in its review of the compensation for Synovus’ executive officers.

Overall Compensation Philosophy

      The Committee’s overall compensation philosophy is that a substantial portion (though not necessarily a majority) of an executive’s compensation should be “at risk” and vary with the performance of Synovus. Both the short-term and long-term performance of Synovus directly affect executive compensation — each executive’s annual bonus and retirement plan contributions vary with Synovus’ short-term performance and each executive’s long-term incentive awards vary with Synovus’ long-term performance. The Committee believes that the Synovus executive compensation program has a higher proportion of total compensation “at risk” based upon performance than the executive compensation programs at our competitor companies. The Committee believes that its “at risk” philosophy effectively aligns the executive compensation program with the interests of shareholders.

Primary Components of Executive Compensation

      The primary components of the Synovus executive compensation program are:

  •   Base Salary
 
  •   Annual Bonus
 
  •   Long-Term Incentives

      Each of these primary components is discussed below in detail.

      Base Salary.     Base salary is an executive’s annual rate of pay without regard to any other elements of compensation. The primary consideration used by the Committee to determine an executive’s base salary is a market comparison of comparable positions within banks similar in asset size or market capitalization to Synovus (“similar companies”) based upon the executive’s level of responsibility and experience. Base salaries are targeted in the median range of similar companies. In addition to market comparisons, individual performance is also considered in determining an executive’s base salary. Based upon market comparisons, the Committee increased Mr. Blanchard’s base salary in 2004, as well as the base salaries of Synovus’ other executive officers.

      Annual Bonus.     The Committee awards annual bonuses under two different plans, the Synovus Executive Bonus Plan (which was approved by Synovus shareholders in 2001) and the Synovus Incentive Bonus Plan. The Committee selects the participants in each Plan from year to year. For 2004, the Committee selected Messrs. Blanchard, Yancey and Anthony to participate in the Executive Bonus Plan while Mr. Griffith and Ms. James were selected to participate in the Incentive Bonus Plan. Under the terms of the Plans, bonus amounts are paid as a percentage of base earnings based on the achievement of performance goals that are established each year by the Committee. The performance goals are chosen by the Committee from a variety of performance measurements. For 2004, the Committee established a payout matrix based on attainment of growth in diluted earnings per share goals for Mr. Blanchard and Synovus’ other executive officers.

21


Table of Contents

The target percentage payouts under the Plans for 2004 were 100% for Messrs. Blanchard, Yancey, and Anthony and 70% for Mr. Griffith and Ms. James. Synovus’ financial performance and each executive’s individual performance can reduce the bonus awards determined by the attainment of the goals. Based upon Synovus’ attainment of its earnings per share growth goal for 2004, Messrs. Blanchard, Yancey, Anthony and Griffith and Ms. James were awarded the bonus amounts at target as set forth in the Summary Compensation Table.

      Long-Term Incentives.     The Committee has awarded long-term incentives in the form of stock options and restricted stock awards to executives. Restricted stock awards are designed to create equity ownership and to focus executives on the long-term performance of Synovus. Stock options provide executives with the opportunity to buy and maintain an equity interest in Synovus and to share in its capital appreciation. The Committee has established a payout matrix for long-term grants that uses total shareholder return measured by Synovus’ performance (stock price increases plus dividends) and how Synovus’ total shareholder return compares to the return of the peer group of companies appearing in the Stock Performance Graph on page 20. For the 2004 long-term incentive awards, total shareholder return and peer comparisons were measured during the 2001 to 2003 performance period. Based upon Synovus’ performance as measured by the payout matrix during the performance period, the Committee awarded Messrs. Blanchard, Yancey, Anthony and Griffith and Ms. James stock options of 89,300, 67,588, 45,620, 31,518 and 28,016 shares, respectively, which options become exercisable on January 21, 2006.

      Stock Ownership Guidelines.     Effective January 1, 2004, the Committee adopted Executive Stock Ownership Guidelines to align the interests of Synovus’ executive officers to that of Synovus’ shareholders. For the named executive officers, the Guideline is a number of shares equal to five (for Messrs. Blanchard and Yancey), four (for Mr. Anthony), or three (for Mr. Griffith and Ms. James) times the executive’s base salary as of January 1, 2005, divided by the average closing price of Synovus stock for the 2004 calendar year. The Guideline is recalculated at the beginning of each calendar year. Executives have a five year grace period to fully achieve the Guideline, with an interim three year grace period to attain a specified percentage of the Guideline. Until the Guideline is achieved, executives are required to retain all net shares received upon the exercise of stock options, excluding shares used to pay the option’s exercise price and any taxes due upon exercise. The Guidelines permit the development of an alternative ownership plan by the Chairman of the Board and Chairman of the Compensation Committee in the event of an executive’s severe financial hardship.

Other Compensation Components

      Synovus executives receive other benefits in addition to the components described above. Those benefits, which are described below, are retirement and health and welfare benefits, perquisites and change of control/severance agreements.

      Retirement Plans.     Synovus sponsors three qualified retirement benefit plans: the Synovus/ TSYS Money Purchase Pension Plan, the Synovus/ TSYS Profit Sharing Plan and the Synovus/ TSYS 401(k) Savings Plan (collectively the “Retirement Plans”). The Retirement Plans, which are designed to provide retirement income, are directly related to Synovus’ performance because, in addition to the annual 7% of compensation money purchase pension contribution, additional contributions can be made (up to a maximum of 14% of compensation), depending upon Synovus’ performance. For 2004, Mr. Blanchard and Synovus’ other executive officers received a contribution of 7% of compensation under the Synovus/ TSYS Profit Sharing Plan based upon Synovus’ performance. The Synovus/ TSYS Excess Benefit Plan (“Excess Plan”) is a non-qualified deferred compensation plan designed to replace benefits lost under the qualified retirement plans due to legal limits. The Excess Plan does not provide executives with an “above market” rate of return. Instead, executives’ deferred accounts under the Excess Plan are invested among the investment alternatives offered under the Synovus/ TSYS 401(k) Savings Plan at the election of each executive.

22


Table of Contents

      Health and Welfare Benefits.     Health and welfare benefits are designed to protect against catastrophic events, such as illness, disability and death. Executives generally receive the same health and welfare benefits offered to other Synovus team members. There were no premiums paid on split-dollar life insurance policies on behalf of Mr. Blanchard or any executive officer during 2004 and, due to recent legislative changes, the Committee does not anticipate that there will be any split-dollar premiums paid in the future.

      Perquisites.     The Committee’s philosophy is that perquisites should be an extremely small portion of total compensation, although some perquisites are offered as a part of the executive compensation program in order to attract and retain executives. The perquisites provided to Mr. Blanchard and Synovus executives during 2004 included an auto allowance, personal use of corporate aircraft, payment of club dues, and financial planning assistance. Valued on an incremental cost basis, the perquisites do not exceed the lesser of $50,000 or 10% of the annual salary and bonus for Mr. Blanchard and the named executives.

      Change of Control/ Severance Arrangements.     With respect to severance arrangements, the Committee’s philosophy is that compensation should be earned while an executive is employed, and not after the executive has separated employment. The Committee has approved limited arrangements, however, when it deems appropriate under the circumstances. For example, the Committee approved a one-year consulting agreement with Mr. Yancey, the terms of which are described on page 18, to assist in Mr. Yancey’s transition from an employee to non-employee Chairman of the Board of Directors. The Committee has also approved change of control arrangements for its executives. During 2004, the Committee reviewed change of control arrangements and determined that certain provisions were not in line with the Committee’s philosophy or market practice. As a result, the Change of Control Agreements for the named executive officers were amended at the beginning of 2005 to: (1) change the definition of a “change in control” from a merger in which less than two-thirds (2/3) of shareholders carryover to a merger in which less than sixty percent (60%) of shareholders carryover, (2) eliminate the ability of an executive to trigger benefits by voluntarily resigning during the 13th month following a change of control, (3) extend the time during which an executive can receive benefits under the agreement upon an involuntary termination without cause or a voluntary termination for good reason from one year to two years, and (4) provide that a gross-up for excise taxes only occurs if the total change of control payments exceed 110% of the applicable IRS cap.

      Section 162(m).     Internal Revenue Code Section 162(m) limits the deductibility for federal income tax purposes of annual compensation paid by a publicly held corporation to its chief executive officer and four other highest paid executives for amounts in excess of $1 million, unless certain conditions are met. Because the Committee seeks to maximize shareholder value, the Committee has taken steps to ensure that any compensation paid to its executives in excess of $1 million is deductible. When necessary to meet the requirements for deductibility under the Internal Revenue Code, a member of the Committee may abstain from voting on performance based compensation. For 2004, Messrs. Blanchard, Yancey and Anthony would have been affected by this provision, but for the steps taken by the Committee. The Committee reserves the ability to make awards which do not qualify for full deductibility under the Internal Revenue Code, however, if the Committee determines that the benefits of doing so outweigh full deductibility.

23


Table of Contents

Total Compensation Review

      During 2004, the Committee reviewed all components of executive compensation for Mr. Blanchard and Synovus’ other executive officers and concluded that the total compensation amounts (and, in the case of the change of control arrangements, the potential payout amounts) are reasonable and not excessive. The Committee believes that the executive compensation program’s pay-for-performance philosophy has aligned executive pay at Synovus with the interests of Synovus shareholders.

The Compensation Committee

V. Nathaniel Hansford, Chair
T. Michael Goodrich
Mason H. Lampton

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

        During 2004, Synovus’ executive officers and directors (including their immediate family members and organizations with which they are affiliated) were also customers. In management’s opinion, the lending relationships with these directors and officers were made in the ordinary course of business and on substantially the same terms, including interest rates, collateral and repayment terms, as those prevailing at the time for comparable transactions with other customers and do not involve more than normal collection risk or present other unfavorable features.

      On January 3, 2005, Synovus made a capital commitment of $60 million to TTP Fund II, L.P. (“TTP II”), which currently represents an approximately 99% interest in TTP II. As of February 28, 2005, Synovus had funded approximately 0.64% of its capital commitment to TTP Fund II through a capital contribution of approximately $386,100. TTP II is managed by Total Technology Partners II, LLC, its general partner. The general partner of TTP II will receive a 20% carried interest in TTP II. As direct and indirect owners of carried interest units in the TTP II general partner, Synovus and Gardiner W. Garrard, III, the son of Gardiner W. Garrard, Jr. who serves as a director of Synovus, TSYS and CB&T, will be entitled to receive approximately 15% and 42.5%, respectively, of any carried interest distributions made by TTP II to its general partner.

      Synovus has made a capital commitment of $30 million to TTP Fund, L.P. (“TTP I”), a predecessor fund to TTP II. This capital commitment currently represents an approximately 83% interest in TTP I. As of February 28, 2005, Synovus had funded approximately 76.5% of its capital commitment to TTP I through capital contributions of approximately $22,940,840. Synovus will receive a 5% carried interest in TTP I. TTP I is managed by Total Technology Partners, LLC, its general partner, which will receive a 15% carried interest in TTP I. Gardiner W. Garrard, III owns an approximate 47.4% interest in the general partner of TTP I and is entitled to receive 47.4% of any carried interest received by the general partner.

      The general partner of each of the funds has entered into an agreement with Total Technology Ventures, LLC (“TTV”) pursuant to which TTV will provide investment management administrative services to each such general partner. Synovus made a capital commitment to TTV of $1,200,000 of which 75% has been funded. Gardiner W. Garrard, III made an initial capital commitment to TTV of $200,000 of which 75% has been funded and assumed an additional $50,000 in unfunded capital commitments to TTV in accordance with the transactions with Garrard & Jordan Investments, LLC described below. Synovus and Gardiner W. Garrard, III hold percentage interests in TTV of 60% and 20%, respectively. Synovus serves as the manager of TTV. Gardiner W. Garrard, III and an unrelated member of TTV share responsibility for the day-to-day

24


Table of Contents

operations of TTV. The fee payable quarterly by each general partner to TTV for the services provided equals the management fee received quarterly by such general partner from the fund it manages, subject to certain adjustments and reductions. The fee payable to TTV by the general partner of TTP I for such services during 2004 was $646,000. For his role as President and Chief Executive Officer of TTV and managing member of the general partner of TTP I, Gardiner W. Garrard, III received $150,000 in compensation during 2004.

      Garrard & Jordan Investments, LLC previously held an interest in TTV and in the general partner of TTP I. Garrard & Jordan Investments, LLC was formed by The Jordan Company to invest in TTV. Gardiner W. Garrard, Jr. owns 71.19% of the outstanding stock of The Jordan Company and serves as its President, and his wife and son, Gardiner W. Garrard, III, each own 7.2% of its outstanding stock. On September 17, 2004, Gardiner W. Garrard, III and an unrelated member of TTV purchased 100% of Garrard & Jordan Investments, LLC’s interest in TTV in exchange for a purchase price of $400,000 and the assumption of Garrard & Jordan Investments, LLC’s remaining obligation to make up to $100,000 in capital contributions to TTV. The repurchase price of $400,000 was calculated through negotiations between Garrard & Jordan Investments, LLC and the purchasers based on Garrard & Jordan Investments, LLC’s initial capital commitment of $400,000, capital contributions to TTV to date of $300,000, the timing of such contributions, prevailing interest rates, and other factors believed by them to be relevant. On the same date, the general partner capital interest in TTP I held indirectly by Garrard & Jordan Investments, LLC through its interest in the general partner of TTP I was converted into a 0.443% limited partnership interest in TTP I, and Garrard & Jordan Investments, LLC ceased to hold any interest in the general partner of TTP I.

      During 2004, the Sea Island Company paid Synovus Securities, Inc., a subsidiary of Synovus, $71,522 for the provision of brokerage related services. Alfred W. Jones III, a director of Synovus and TSYS, is an officer, director and shareholder of the Sea Island Company. James H. Blanchard, Chief Executive Officer of Synovus, Chairman of the Executive Committee of TSYS and a director of CB&T, is a director of the Sea Island Company. The charges for these services are comparable to charges to similarly situated unrelated third parties for similar services.

      Synovus leased various properties in Columbus, Georgia from W.C. Bradley Co. for office space and storage during 2004. The rent paid for the space, which is approximately 72,900 square feet, was $650,715. Synovus also paid W.C. Bradley Co. $447,137 during 2004 to improve one of the properties leased by Synovus. During 2004, TSYS leased office space in Columbus, Georgia from W.C. Bradley Co. for lease payments of $209,496. The terms of the lease agreements are comparable to those provided for between similarly situated unrelated third parties in similar transactions.

      CB&T and W.C.B. Air L.L.C. are parties to a Joint Ownership Agreement pursuant to which they jointly own or lease aircraft. W. C. Bradley Co. owns all of the limited liability company interests of W.C.B. Air. CB&T and W.C.B. Air have each agreed to pay fixed fees for each hour they fly the aircraft owned and/or leased pursuant to the Joint Ownership Agreement. CB&T paid an aggregate sum of $3,238,647 for use of the aircraft during 2004 pursuant to the terms of the Joint Ownership Agreement. This amount represents the charges incurred by CB&T and its affiliated corporations for use of the aircraft, and includes $1,669,395 for TSYS’ use of the aircraft, for which CB&T was reimbursed by TSYS. In addition, pursuant to the terms of the Joint Ownership Agreement, Synovus and W.C. Bradley Co. paid $16,280,259 and $4,070,065, respectively, during 2004 to a third party to purchase two replacement aircraft. James H. Blanchard, Chief Executive Officer of Synovus, Chairman of the Executive Committee of TSYS and a director of CB&T, is a director of W.C. Bradley Co. James D. Yancey, Chairman of the Board of Synovus and CB&T and a director of TSYS, is a director of W.C. Bradley Co. William B. Turner, Jr., Vice Chairman of the Board and President of W.C. Bradley Co., is a director of Synovus and CB&T. John T. Turner, William B. Turner, Jr.’s brother, is a director of W.C. Bradley Co. and a director of TSYS and CB&T.

25


Table of Contents

      During 2004, a banking subsidiary of Synovus leased office space in Daniel Island, South Carolina from DIBS Holdings, LLC for $170,203. Frank W. Brumley, a director of Synovus, is managing member of and holds a 30% equity interest in DIBS Holdings, LLC. The terms of the lease agreement are comparable to those provided for between similarly situated unrelated third parties in similar transactions.

      During 2004, Synovus and its wholly owned subsidiaries and TSYS paid to Communicorp, Inc. $426,466 and $628,563, respectively, for printing, marketing and promotional services provided by Communicorp, Inc. Communicorp, Inc. is a wholly owned subsidiary of AFLAC Incorporated. Daniel P. Amos, a director of Synovus, is Chief Executive Officer and a director of AFLAC Incorporated. The amount paid to Communicorp, Inc. by Synovus and its subsidiaries, including TSYS, represents less than .01% of AFLAC Incorporated’s 2004 revenues. The payments for these services are comparable to payments between similarly situated unrelated third parties for similar services.

      William Russell Blanchard, a son of James H. Blanchard, Chief Executive Officer of Synovus, was employed by a subsidiary of Synovus as a commercial lender during 2004. William Russell Blanchard received $106,649 in compensation during 2004. James Edwin Blanchard, a son of James H. Blanchard, Chief Executive Officer of Synovus, was employed by Synovus as a pilot during 2004. James Edwin Blanchard received $63,249 in compensation during 2004. William Fray McCormick, the son-in-law of director Richard Y. Bradley, was employed by a subsidiary of Synovus as a trust officer during 2004. Mr. McCormick received $95,143 in compensation for his services during the year. James Kimbrough Sheek, IV, the son-in-law of director H. Lynn Page, was employed by a subsidiary of Synovus as a trust officer during 2004. Mr. Sheek received $152,748 in compensation during 2004. Roderick Cowan Hunter, the son-in-law of James D. Yancey, Chairman of the Board of Synovus, was employed by a subsidiary of Synovus as a director of sales and marketing during 2004. Mr. Hunter received $105,211 in compensation during 2004. Walter Mabry Deriso, III, a son of former Vice Chairman Walter M. Deriso, Jr., was employed by a subsidiary of Synovus as a trust officer during 2004. Walter Mabry Deriso, III received $102,557 in compensation during 2004. The compensation received by the employees listed above is determined under the standard compensation practices of Synovus.

PRINCIPAL SHAREHOLDERS

        The following table sets forth the number of shares of Synovus stock held by the only known holders of more than 5% of the outstanding shares of Synovus stock as of December 31, 2004.

                 

Shares of Synovus Stock Percentage of Outstanding Shares of
Beneficially Owned Synovus Stock Beneficially Owned
Name and Address of Beneficial Owner as of 12/31/04 as of 12/31/04



Synovus Trust Company, N.A.(1)
    51,059,270 (2)     16.5 %
1148 Broadway
Columbus, Georgia 31901
               


(1)  The shares of Synovus stock held by Synovus Trust Company are voted by the President of Synovus Trust Company.
 
(2)  As of December 31, 2004, the banking, brokerage, investment advisory and trust company subsidiaries of Synovus, including CB&T through its wholly owned subsidiary, Synovus Trust Company, held in various fiduciary or advisory capacities a total of 51,121,625 shares of Synovus stock as to which they possessed sole or shared voting or investment power. Of this total, Synovus Trust Company held 46,968,466 shares as to which it possessed sole investment power, 44,145,383 shares as to which it possessed sole voting power, 677,989 shares as to which it possessed shared voting power and 3,516,768 shares as to which it possessed shared investment power. The other banking, brokerage, investment advisory and trust subsidiaries of Synovus held 62,355 shares as to which they possessed sole investment power. Synovus and its subsidiaries disclaim beneficial ownership of all shares of Synovus stock which are held by them in various fiduciary, advisory, non-advisory or agency capacities.

26


Table of Contents

RELATIONSHIPS BETWEEN SYNOVUS, CB&T, TSYS

AND CERTAIN OF SYNOVUS’ SUBSIDIARIES
AND AFFILIATES

Beneficial Ownership of TSYS Stock by CB&T

      The following table sets forth, the number of shares of TSYS stock beneficially owned by CB&T, the only known beneficial owner of more than 5% of the issued and outstanding shares of TSYS stock, as of December 31, 2004.

                 

Shares of TSYS Stock Percentage of Outstanding Shares of
Beneficially Owned TSYS Stock Beneficially Owned
Name and Address of Beneficial Owner as of 12/31/04 as of 12/31/04



Columbus Bank and Trust Company
    159,630,980(1)(2)       81.1 %
1148 Broadway
Columbus, Georgia 31901
               


(1)  CB&T individually owns these shares.
 
(2)  As of December 31, 2004, Synovus Trust Company, N.A. and the other banking, brokerage, investment advisory and trust company subsidiaries of Synovus held in various fiduciary or advisory capacities a total of 3,615,918 shares (1.83%) of TSYS stock. Of this total, Synovus Trust Company held 3,381,048 shares as to which it possessed sole voting power, 3,311,772 shares as to which it possessed sole investment power, 199,453 shares as to which it possessed shared voting power and 281,988 shares as to which it possessed shared investment power. The other banking, brokerage, investment advisory and trust subsidiaries of Synovus held 22,158 shares as to which they possessed sole investment power. Synovus and its subsidiaries disclaim beneficial ownership of all shares of TSYS stock which are held by them in various fiduciary, advisory, non-advisory and agency capacities.

     CB&T, by virtue of its ownership of 159,630,980 shares, or 81.1% of the outstanding shares of TSYS stock on December 31, 2004, presently controls TSYS. Synovus presently controls CB&T.

Interlocking Directorates of Synovus, CB&T and TSYS

      Six of the members of and nominees to serve on Synovus’ Board of Directors also serve as members of the Boards of Directors of TSYS and CB&T. They are James H. Blanchard, Richard Y. Bradley, Gardiner W. Garrard, Jr., John P. Illges, III, H. Lynn Page and James D. Yancey. Richard E. Anthony, William B. Turner, Jr. and Elizabeth C. Ogie serve as members of the Board of Directors of CB&T. Alfred W. Jones III and Mason H. Lampton serve as members of the Board of Directors of TSYS.

TSYS Stock Ownership of Directors and Management

      The following table sets forth the number of shares of TSYS stock beneficially owned by each of Synovus’ directors, by each executive officer named in the Summary Compensation Table on page 17 and by all directors and executive officers as a group as of December 31, 2004.

                                 

Shares of TSYS
Shares of TSYS Stock Beneficially Percentage of
Stock Beneficially Owned with Total Shares of Outstanding
Owned with Sole Shared Voting TSYS Stock Shares of TSYS
Voting and and Investment Beneficially Stock Beneficially
Investment Power Power as of Owned as of Owned as of
Name as of 12/31/04 12/31/04 12/31/04 12/31/04





Daniel P. Amos
          820,800       820,800       *  
Richard E. Anthony
                       
James H. Blanchard
    669,524       360,480       1,030,004       *  
Richard Y. Bradley
    24,762       5,000       29,762       *  
Frank W. Brumley
                       
Elizabeth W. Camp
                       
C. Edward Floyd
    20,000             20,000       *  

27


Table of Contents

                                 

Shares of TSYS
Shares of TSYS Stock Beneficially Percentage of
Stock Beneficially Owned with Total Shares of Outstanding
Owned with Sole Shared Voting TSYS Stock Shares of TSYS
Voting and and Investment Beneficially Stock Beneficially
Investment Power Power as of Owned as of Owned as of
Name as of 12/31/04 12/31/04 12/31/04 12/31/04





Gardiner W. Garrard, Jr. 
    21,043             21,043       *  
T. Michael Goodrich
                       
G. Sanders Griffith, III
    19,422 (1)           19,422       *  
V. Nathaniel Hansford
    1,579             1,579       *  
John P. Illges, III
    104,089       81,750       185,839       *  
Elizabeth R. James
    16,990             16,990       *  
Alfred W. Jones III
    5,097             5,097       *  
Mason H. Lampton
    83,919       59,414 (2)     143,333       *  
Elizabeth C. Ogie
    7,200       47,160       54,360       *  
H. Lynn Page
    380,558       132,851       513,409       *  
J. Neal Purcell
    1,000             1,000       *  
Melvin T. Stith
                       
William B. Turner, Jr. 
          576,000       576,000       *  
James D. Yancey
    695,600       42,730       738,330       *  
Directors and Executive Officers as a Group (25 persons)
    2,052,105       2,126,185       4,178,290       2.1  

Less than one percent of the outstanding shares of TSYS stock.


(1)  Includes 16,734 shares of TSYS stock with respect to which Mr. Griffith has no investment power.
 
(2)  Includes 28,800 shares of TSYS stock held in a trust for which Mr. Lampton is not the trustee. Mr. Lampton disclaims beneficial ownership of such shares.

Transactions and Agreements Between Synovus, CB&T, TSYS and Certain of Synovus’ Subsidiaries

      The terms of the transactions set forth below are comparable to those provided for between similarly situated unrelated third parties in similar transactions.

      During 2004, CB&T and certain of Synovus’ other banking subsidiaries received electronic payment processing services from TSYS. During 2004, TSYS derived $4,901,801 in revenues from CB&T and certain of Synovus’ other banking subsidiaries for the performance of electronic payment processing services and $4,819,026 in revenues from Synovus and its subsidiaries for the performance of other data processing, software and business process management services.

      TSYS and Synovus are parties to Lease Agreements pursuant to which Synovus leased from TSYS office space for lease payments aggregating $802,552 during 2004.

      Synovus and TSYS are parties to Management Agreements pursuant to which Synovus provides certain management services to TSYS. During 2004, these services included human resource services, maintenance services, security services, communication services, corporate education services, travel services, investor relations services, corporate governance services, legal services, regulatory and statutory compliance services, executive management services performed on behalf of TSYS by certain of Synovus’ officers and financial services. As compensation for management services provided during 2004, TSYS paid Synovus aggregate management fees of $8,459,416. Management fees are subject to future adjustments based upon charges at the time by unrelated third parties for comparable services.

      During 2004, Synovus Trust Company served as trustee of various employee benefit plans of TSYS. During 2004, TSYS paid Synovus Trust Company trustee’s fees under these plans of

28


Table of Contents

$786,902. Also during 2004, Synovus Investment Advisors, Inc., a subsidiary of Synovus, provided advisory services to various employee benefit plans of TSYS for advisory fees of $31,271.

      During 2004, CB&T paid TSYS Total Debt Management, Inc., a subsidiary of TSYS, $128,673 for debt collection services.

      During 2004, Columbus Depot Equipment Company, a wholly owned subsidiary of TSYS, and Synovus, CB&T and two of Synovus’ other subsidiaries were parties to Lease Agreements pursuant to which Synovus, CB&T and two of Synovus’ other subsidiaries leased from Columbus Depot Equipment Company computer related equipment for bankcard and bank data processing services for lease payments aggregating $9,640.

      During 2004, Synovus and CB&T paid TSYS an aggregate of $1,558,306 for miscellaneous reimbursable items, such as data links, network services and postage, primarily related to processing services provided by TSYS.

      During 2004, Synovus, CB&T and other Synovus subsidiaries paid to Columbus Productions, Inc., a wholly owned subsidiary of TSYS, $610,907 for printing services.

      During 2004, CB&T leased office space from TSYS for lease payments of $39,405. In addition, TSYS leased furniture and equipment from CB&T during 2004 for lease payments of $133,035. Also during 2004, TSYS and its subsidiaries were paid $967,148 of interest by CB&T and certain of Synovus’ other banking subsidiaries in connection with deposit accounts with, and commercial paper purchased from, CB&T and certain of Synovus’ other banking subsidiaries. Furthermore, during 2004 TSYS paid CB&T and certain of Synovus’ other banking subsidiaries fees of $109,835 for the provision of other banking services.

      TSYS has entered into an agreement with CB&T with respect to the use of aircraft owned or leased by CB&T and W.C.B. Air L.L.C. CB&T and W.C.B. Air are parties to a Joint Ownership Agreement pursuant to which they jointly own or lease aircraft. TSYS paid CB&T $1,669,394 for its use of the aircraft during 2004.

SECTION 16(a) BENEFICIAL OWNERSHIP

REPORTING COMPLIANCE

        Section 16(a) of the Securities Exchange Act of 1934 requires Synovus’ officers and directors, and persons who own more than ten percent of Synovus stock, to file reports of ownership and changes in ownership on Forms 3, 4 and 5 with the Securities and Exchange Commission and the New York Stock Exchange. Officers, directors and greater than ten percent shareholders are required by SEC regulations to furnish Synovus with copies of all Section 16(a) forms they file.

      To Synovus’ knowledge, based solely on its review of the copies of such forms received by it, and written representations from certain reporting persons that no Forms 5 were required for those persons, Synovus believes that during the fiscal year ended December 31, 2004 all Section 16(a) filing requirements applicable to its officers, directors and greater than ten percent beneficial owners were complied with, except that Mr. Green reported one transaction late on one report.

SHAREHOLDER PROPOSALS AND NOMINATIONS

        In order for a shareholder proposal to be considered for inclusion in Synovus’ Proxy Statement for the 2006 Annual Meeting of Shareholders, the written proposal must be received by the Corporate Secretary of Synovus at the address below. The Corporate Secretary must receive the proposal no later than November 18, 2005. The proposal will also need to comply with the SEC’s

29


Table of Contents

regulations under Rule 14a-8 regarding the inclusion of shareholder proposals in company sponsored proxy materials. Proposals should be addressed to:

Corporate Secretary

Synovus Financial Corp.
1111 Bay Avenue, Suite 500
Columbus, Georgia 31901

      For a shareholder proposal that is not intended to be included in Synovus’ Proxy Statement, or if you want to nominate a person for election as a director, you must provide written notice to the Corporate Secretary at the address above. The Secretary must receive this notice not earlier than December 19, 2005 and not later than January 31, 2006. The notice of a proposed item of business must provide information as required in the bylaws of Synovus which, in general, require that the notice include for each matter a brief description of the matter to be brought before the meeting; the reason for bringing the matter before the meeting; your name, address, and number of shares you own; and any material interest you have in the proposal.

      The notice of a proposed director nomination must provide information as required in the bylaws of Synovus which, in general, require that the notice of a director nomination include your name, address and the number of shares you own; the name, age, business address, residence address and principal occupation of the nominee; and the number of shares beneficially owned by the nominee. It must also include the information that would be required to be disclosed in the solicitation of proxies for the election of a director under federal securities laws. You must submit the nominee’s consent to be elected and to serve. A copy of the bylaw requirements will be provided upon request to the Corporate Secretary at the address above.

30


Table of Contents

GENERAL INFORMATION

Financial Information

      Consolidated financial statements for Synovus and its subsidiaries are attached as a Financial Appendix to this Proxy Statement and are included in the Annual Report on Form 10-K as filed with the Securities and Exchange Commission, 450 Fifth Street, N.W., Washington, D.C. 20549. A copy of the 2004 Form 10-K (excluding exhibits) will be furnished, without charge, by writing to the Corporate Secretary, Synovus Financial Corp., 1111 Bay Avenue, Suite 500, Columbus, Georgia 31901. The Form 10-K is also available on Synovus’ home page on the Internet at www.synovus.com. Click on “Investor Relations,” “Financial Info.” and “SEC Filings.”

Solicitation of Proxies

      Synovus will pay the cost of soliciting proxies. Proxies may be solicited on behalf of Synovus by directors, officers or employees by mail, in person or by telephone, facsimile or other electronic means. Synovus will reimburse brokerage firms, nominees, custodians, and fiduciaries for their out-of-pocket expenses for forwarding proxy materials to beneficial owners.

Householding

      The Securities and Exchange Commission recently adopted amendments to its proxy rules which permit companies and intermediaries, such as brokers and banks, to satisfy delivery requirements for proxy statements with respect to two or more shareholders sharing the same address by delivering a single proxy statement to those shareholders. This method of delivery, often referred to as householding, should reduce the amount of duplicate information that shareholders receive and lower printing and mailing costs for companies. Synovus is not householding proxy materials for its shareholders of record in connection with its 2005 Annual Meeting. However, we have been notified that certain intermediaries will household proxy materials. If you hold your shares of Synovus stock through a broker or bank that has determined to household proxy materials:

  •   Only one annual report and proxy statement will be delivered to multiple shareholders sharing an address unless you notify your broker or bank to the contrary;
 
  •   You can contact Synovus by calling (706) 649-5220 or by writing Director of Investor Relations, Synovus Financial Corp., P.O. Box 120, Columbus, Georgia 31902 to request a separate copy of the annual report and proxy statement for the 2005 Annual Meeting and for future meetings or you can contact your bank or broker to make a similar request; and
 
  •   You can request delivery of a single copy of annual reports or proxy statements from your bank or broker if you share the same address as another Synovus shareholder and your bank or broker has determined to household proxy materials.

      The above Notice of Annual Meeting and Proxy Statement are sent by order of the Synovus Board of Directors.

  -s- James H. Blanchard
 
  James H. Blanchard
  Chief Executive Officer

March 28, 2005

31


Table of Contents

APPENDIX A

SYNOVUS FINANCIAL CORP.

DIRECTOR INDEPENDENCE STANDARDS

       The following independence standards have been approved by the Board of Directors and are included within Synovus’ Corporate Governance Guidelines.

      A majority of the Board of Directors will be independent directors who meet the criteria for independence required by the NYSE. The Corporate Governance and Nominating Committee will make recommendations to the Board annually as to the independence of directors as defined by the NYSE. To be considered independent under the NYSE Listing Standards, the Board must determine that a director does not have any direct or indirect material relationship with the Company. The Board has established the following standards to assist it in determining director independence. A director is not independent if:

  •   The director is, or has been within the last three years, an employee of the Company or an immediate family member is, or has been within the last three years, an executive officer of the Company.
 
  •   The director has received, or has an immediate family member who has received, during any twelve-month period within the last three years, more than $100,000 in direct compensation from the Company, other than director and committee fees and pension or other forms of deferred compensation for prior service (provided such compensation is not contingent in any way on continued service). (Compensation received by an immediate family member for service as an employee of the Company (other than an executive officer) is not taken into consideration under this independence standard).
 
  •   (A) The director or an immediate family member is a current partner of a firm that is the Company’s internal or external auditor; (B) the director is a current employee of such a firm; (C) the director has an immediate family member who is a current employee of such a firm and who participates in the firm’s audit, assurance or tax compliance (but not tax planning) practice; or (D) the director or an immediate family member was within the last three years (but is no longer) a partner or employee of such a firm and personally worked on the Company’s audit within that time.
 
  •   The director or an immediate family member is, or has been within the last three years, employed as an executive officer of another company where any of the Company’s present executive officers at the same time serves or served on that company’s compensation committee.
 
  •   The director is a current employee, or an immediate family member is a current executive officer, of a company that has made payments to, or received payments from, the Company for property or services in an amount which, in any of the last three fiscal years, exceeds the greater of $1 million, or 2% of such other company’s consolidated gross revenues.

      The following relationships will not be considered to be material relationships that would impair a director’s independence:

  •   The director is a current employee, or an immediate family member of the director is a current executive officer, of a company that has made payments to, or received payments from, the Company for property or services (including financial services) in an amount which, in the prior fiscal year, is less than the greater of $1 million, or 2% of such other company’s consolidated gross revenues. (In the event this threshold is exceeded, and where applicable in the standards set forth below, the three year “look back” period referenced above will apply to future independence determinations).
 
  •   The director or an immediate family member of the director is a partner of a law firm that provides legal services to the Company and the fees paid to such law firm by the Company

A-1


Table of Contents

  in the prior fiscal year were less than the greater of $1 million, or 2% of the law firm’s total revenues.
 
  •   The director or an immediate family member of the director is an executive officer of a tax exempt organization and the Company’s contributions to the organization in the prior fiscal year were less than the greater of $1 million, or 2% of the organization’s consolidated gross revenues.
 
  •   The director received less than $100,000 in direct compensation from the Company during the prior twelve month period, other than director and committee fees and pension or other forms of deferred compensation for prior service (provided such compensation is not contingent in any way on continued service).
 
  •   The director’s immediate family member received in his or her capacity as an employee of the Company (other than as an executive officer of the Company), less than $250,000 in direct compensation from the Company in the prior fiscal year, other than director and committee fees and pension or other forms of deferred compensation for prior service (provided such compensation is not contingent in any way on continued service).
 
  •   The director or an immediate family member of the director has, directly, in his or her individual capacities, or, indirectly, in his or her capacity as the owner of an equity interest in a company of which he or she is not an employee, lending relationships, deposit relationships or other banking relationships (such as depository, trusts and estates, private banking, investment banking, investment management, custodial, securities brokerage, insurance, cash management and similar services) with the Company provided that:

  1) Such relationships are in the ordinary course of business of the Company and are on substantially the same terms as those prevailing at the time for comparable transactions with non-affiliated persons; and
 
  2) With respect to extensions of credit by the Company’s subsidiaries:

  (a) such extensions of credit have been made in compliance with applicable law, including Regulation O of the Board of Governors of the Federal Reserve, Sections 23A and 23B of the Federal Reserve Act and Section 13(k) of the Securities Exchange Act of 1934; and
 
  (b) no event of default has occurred under the extension of credit.

      For relationships not described above or otherwise not covered in the above examples, a majority of the Company’s independent directors, after considering all of the relevant circumstances, may make a determination whether or not such relationship is material and whether the director may therefore be considered independent under the NYSE Listing Standards. The Company will explain the basis of any such determinations of independence in the next proxy statement.

      For purposes of these independence standards an “immediate family member” includes a person’s spouse, parents, children, siblings, mothers and fathers-in-law, sons and daughters-in-law, brothers and sisters-in-law, and anyone (other than domestic employees) who shares such person’s home.

      For purposes of these independence standards “Company” includes any parent or subsidiary in a consolidated group with the Company.

A-2


Table of Contents

Financial Appendix 
 
(SYNOVUS LOGO)
         
Consolidated Balance Sheets as of December 31, 2004 and 2003
    F-2  
 
Consolidated Statements of Income for the Years ended December 31, 2004, 2003, and 2002
    F-3  
 
Consolidated Statements of Changes in Shareholders’ Equity for the Years ended December 31, 2004, 2003, and 2002
    F-4  
 
Consolidated Statements of Cash Flows for the Years ended December 31, 2004, 2003, and 2002
    F-5  
 
Notes to Consolidated Financial Statements
    F-6  
 
Report of Independent Registered Public Accounting Firm
    F-36  
 
Management’s Report on Internal Control Over Financial Reporting
    F-37  
 
Report of Independent Registered Public Accounting Firm
    F-38  
 
Selected Financial Data
    F-40  
 
Financial Review
    F-41  
 
Summary of Quarterly Financial Data, Unaudited
    F-76  

F-1


Table of Contents

Consolidated Balance Sheets 
 
(SYNOVUS LOGO)
                       
 
(In thousands, except share data)    
    December 31,
     
    2004   2003
         
ASSETS
               
Cash and due from banks, including $36,977 and $10,720 in 2004 and 2003, respectively, on deposit to meet Federal Reserve requirements
  $ 683,035       696,030  
Interest earning deposits with banks
    4,153       4,423  
Federal funds sold and securities purchased under resale agreements
    135,471       172,922  
Mortgage loans held for sale
    120,186       133,306  
Investment securities available for sale (note 3)
    2,695,593       2,529,257  
Loans, net of unearned income (note 4)
    19,480,396       16,464,914  
Allowance for loan losses (note 4)
    (265,745 )     (226,059 )
             
     
Loans, net
    19,214,651       16,238,855  
             
Premises and equipment, net
    638,407       578,710  
Contract acquisition costs and computer software, net (note 5)
    401,074       383,562  
Goodwill, net (notes 2 and 17)
    416,283       248,868  
Other intangible assets, net (notes 2 and 6)
    41,628       33,970  
Other assets (note 6)
    699,697       612,726  
             
     
Total assets
  $ 25,050,178       21,632,629  
             
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Liabilities:
               
 
Deposits:
               
   
Non-interest bearing
  $ 3,337,908       2,833,567  
   
Interest bearing (note 7)
    15,239,560       13,108,042  
             
     
Total deposits
    18,577,468       15,941,609  
 
Federal funds purchased and securities sold under repurchase agreements (note 8)
    1,208,080       1,354,887  
 
Long-term debt (note 8)
    1,879,583       1,575,777  
 
Billings in excess of costs and profits on uncompleted contracts
          17,573  
 
Other liabilities (note 16)
    576,474       355,906  
             
     
Total liabilities
    22,241,605       19,245,752  
             
Minority interest in consolidated subsidiaries
    167,284       141,838  
Shareholders’ equity (notes 2, 12, and 14):
               
 
Common stock — $1.00 par value. Authorized 600,000,000 shares; issued 315,636,047 in 2004 and 307,748,133 in 2003; outstanding 309,974,509 in 2004 and 302,090,128 in 2003
    315,636       307,748  
 
Surplus
    628,396       442,931  
 
Treasury stock — 5,661,538 shares and 5,658,005 shares in 2004 and 2003, respectively
    (113,944 )     (113,940 )
 
Unearned compensation
    (106 )     (266 )
 
Accumulated other comprehensive income
    8,903       29,509  
 
Retained earnings
    1,802,404       1,579,057  
             
     
Total shareholders’ equity
    2,641,289       2,245,039  
             
Commitments and contingencies (note 11)
               
     
Total liabilities and shareholders’ equity
  $ 25,050,178       21,632,629  
             
See accompanying notes to consolidated financial statements.
 

F-2


Table of Contents

Consolidated Statements of Income 
 
(SYNOVUS LOGO)
                                 
 
(In thousands, except per share data)    
    Years ended December 31,
     
    2004   2003   2002
             
Interest income:
                       
   
Loans, including fees
  $ 1,051,117       951,584       923,628  
   
Investment securities:
                       
     
U.S. Treasury and U.S. Government agencies
    45,184       50,959       56,944  
     
Mortgage-backed securities
    38,731       29,345       42,519  
     
State and municipal
    10,786       11,248       11,478  
     
Other investments
    4,644       3,423       4,225  
   
Mortgage loans held for sale
    6,581       13,361       14,657  
   
Federal funds sold and securities purchased under resale agreements
    1,945       1,547       1,538  
   
Interest earning deposits with banks
    32       25       51  
                   
       
Total interest income
    1,159,020       1,061,492       1,055,040  
                   
Interest expense:
                       
   
Deposits (note 7)
    216,284       217,561       260,656  
   
Federal funds purchased and securities sold under repurchase agreements
    19,286       11,830       18,639  
   
Long-term debt
    62,771       69,037       58,241  
                   
       
Total interest expense
    298,341       298,428       337,536  
                   
       
Net interest income
    860,679       763,064       717,504  
Provision for losses on loans (note 4)
    75,319       71,777       65,327  
                   
       
Net interest income after provision for losses on loans
    785,360       691,287       652,177  
                   
Non-interest income:
                       
   
Electronic payment processing services
    781,437       701,022       612,817  
   
Other transaction processing services revenue
    170,905       120,485       106,086  
   
Service charges on deposit accounts
    121,103       107,404       93,969  
   
Fiduciary and asset management fees
    43,001       39,377       35,615  
   
Brokerage and investment banking revenue
    21,748       20,461       18,840  
   
Mortgage banking income
    26,300       58,633       41,323  
   
Credit card fees
    30,025       26,044       22,469  
   
Securities gains, net (note 3)
    75       2,491       2,638  
   
Other fee income
    29,227       23,682       20,494  
   
Other operating income (note 19)
    67,652       44,565       57,827  
                   
 
Non-interest income before reimbursable items and impairment loss on private equity investment
    1,291,473       1,144,164       1,012,078  
   
Reimbursable items
    229,538       225,165       231,099  
   
Impairment loss on private equity investment
                (8,355 )
                   
     
Total non-interest income
    1,521,011       1,369,329       1,234,822  
                   
Non-interest expense:
                       
   
Salaries and other personnel expense (notes 13 and 14)
    731,579       672,248       607,865  
   
Net occupancy and equipment expense (note 11)
    321,689       281,688       244,176  
   
Other operating expenses (note 19)
    305,560       243,042       216,330  
                   
 
Non-interest expense before reimbursable items
    1,358,828       1,196,978       1,068,371  
   
Reimbursable items
    229,538       225,165       231,099  
                   
     
Total non-interest expense
    1,588,366       1,422,143       1,299,470  
                   
Minority interest in subsidiaries’ net income
    28,724       26,972       23,649  
       
Income before income taxes
    689,281       611,501       563,880  
Income tax expense (note 16)
    252,248       222,576       198,533  
                   
       
Net income
  $ 437,033       388,925       365,347  
                   
Net income per share (notes 1 and 10):
                       
   
Basic
  $ 1.42       1.29       1.23  
                   
   
Diluted
    1.41       1.28       1.21  
                   
Weighted average shares outstanding (note 10):
                       
   
Basic
    307,262       302,010       297,325  
                   
   
Diluted
    310,330       304,928       301,197  
                   
See accompanying notes to consolidated financial statements.
 

F-3


Table of Contents

Consolidated Statements of Changes in Shareholders’ Equity 
 
(SYNOVUS LOGO)
                                                                   
 
    Accumulated    
(In thousands, except per share data)       Other    
    Shares   Common       Treasury   Unearned   Comprehensive   Retained    
Years ended December 31, 2004, 2003, and 2002   Issued   Stock   Surplus   Stock   Compensation   Income (Loss)   Earnings   Total
                                 
Balance at December 31, 2001
    294,849     $ 294,849       171,257       (1,285 )     (82 )     29,338       1,200,869       1,694,946  
Net income
                                        365,347       365,347  
Other comprehensive income, net of tax (note 9):
                                                               
 
Net unrealized loss on cash flow hedges
                                  (991 )           (991 )
 
Change in unrealized gains/losses on investment securities available for sale, net of reclassification adjustment
                                  14,113             14,113  
 
Gain on foreign currency translation
                                  3,653             3,653  
                                                 
 
Other comprehensive income
                                  16,775             16,775  
                                                 
Comprehensive income
                                              382,122  
                                                 
Issuance of common stock for acquisitions (note 2)
    3,768       3,768       102,140                               105,908  
Cash dividends declared - $.59 per share
                                        (176,336 )     (176,336 )
Amortization of restricted stock (note 14)
                            114                   114  
Stock options exercised (note 14)
    1,949       1,949       17,098                               19,047  
Issuance of restricted stock
    7       7       171             (178 )                  
Stock option tax benefit
                10,414                               10,414  
Ownership change at majority-owned subsidiary
                261                               261  
Impact on minority interest for ProCard sale to TSYS
                4,377                               4,377  
                                                 
Balance at December 31, 2002
    300,573     $ 300,573       305,718       (1,285 )     (146 )     46,113       1,389,880       2,040,853  
Net income
                                        388,925       388,925  
Other comprehensive loss, net of tax (note 9):
                                                               
 
Net unrealized loss on cash flow hedges
                                  (2,773 )           (2,773 )
 
Change in unrealized gains/losses on investment securities available for sale, net of reclassification adjustment
                                  (19,724 )           (19,724 )
 
Gain on foreign currency translation
                                  5,893             5,893  
                                                 
 
Other comprehensive loss
                                  (16,604 )           (16,604 )
                                                 
Comprehensive income
                                              372,321  
                                                 
Issuance of common stock for acquisitions (note 2)
    4,641       4,641       95,835                               100,476  
Cash dividends declared - $.66 per share
                                        (199,748 )     (199,748 )
Amortization of unearned compensation (note 14)
                            105                   105  
Stock options exercised (note 14)
    2,534       2,534       25,536                               28,070  
Stock option tax benefit
                12,348                               12,348  
Ownership change at majority-owned subsidiary
                3,494                               3,494  
Treasury stock purchases
                      (112,655 )                       (112,655 )
Issuance of stock options in connection with acquisition
                            (225 )                 (225 )
                                                 
Balance at December 31, 2003
    307,748     $ 307,748       442,931       (113,940 )     (266 )     29,509       1,579,057       2,245,039  
Net income
                                        437,033       437,033  
Other comprehensive loss, net of tax (note 9):
                                                               
 
Net unrealized loss on cash flow hedges
                                  (5,753 )           (5,753 )
 
Change in unrealized gains/losses on investment securities available for sale, net of reclassification adjustment
                                  (20,577 )           (20,577 )
 
Gain on foreign currency translation
                                  5,724             5,724  
                                                 
 
Other comprehensive loss
                                  (20,606 )           (20,606 )
                                                 
Comprehensive income
                                              416,427  
                                                 
Issuance of common stock for acquisitions (note 2)
    5,478       5,478       151,700                               157,178  
Cash dividends declared - $.69 per share
                                        (213,686 )     (213,686 )
Amortization of unearned compensation (note 14)
                            160                   160  
Stock options exercised (note 14)
    2,405       2,405       21,060                               23,465  
Stock option tax benefit
                12,705                               12,705  
Ownership change at majority-owned subsidiary
                5                               5  
Treasury stock purchase
                      (4 )                       (4 )
Issuance of common stock under commitment to charitable foundation
    5       5       (5 )                              
                                                 
Balance at December 31, 2004
    315,636     $ 315,636       628,396       (113,944 )     (106 )     8,903       1,802,404       2,641,289  
                                                 
See accompanying notes to consolidated financial statements.
 

F-4


Table of Contents

Consolidated Statements of Cash Flows 
 
(SYNOVUS LOGO)
 
                               
(In thousands)    
    Years Ended December 31,
     
    2004   2003   2002
             
Operating Activities
                       
 
Net income
  $ 437,033       388,925       365,347  
 
Adjustments to reconcile net income to net cash provided by operating activities:
                       
   
Provision for losses on loans
    75,319       71,777       65,327  
   
Depreciation, amortization, and accretion, net
    161,062       112,012       97,011  
   
Equity in income of joint ventures
    (23,736 )     (17,810 )     (20,581 )
   
Deferred income tax expense
    22,401       26,779       7,863  
   
(Increase) decrease in interest receivable
    (16,495 )     1,466       8,842  
   
Increase (decrease) in interest payable
    3,007       (4,783 )     (15,657 )
   
Minority interest in subsidiaries’ net income
    28,724       26,972       23,649  
   
Decrease in mortgage loans held for sale
    13,291       112,552       152,598  
   
(Decrease) increase in billings in excess of costs and profits on uncompleted contracts
    (17,573 )     17,573        
   
Gain on sale of banking locations
    (15,849 )           (15,388 )
   
Impairment of developed software
    10,059              
   
Other, net
    122,988       (10,418 )     72,143  
                   
     
Net cash provided by operating activities
    800,231       725,045       741,154  
                   
Investing Activities
                       
 
Net cash (paid for) received in acquisitions
    (37,172 )     (66,204 )     14,722  
 
Net decrease (increase) in interest earning deposits with banks
    70       632       (1,171 )
 
Net decrease (increase) in federal funds sold and securities purchased under resale agreements
    34,456       (47,978 )     (56,439 )
 
Proceeds from maturities and principal collections of investment securities available for sale
    1,351,436       1,429,904       784,445  
 
Proceeds from sales of investment securities available for sale
    33,332       207,124       137,137  
 
Purchases of investment securities available for sale
    (1,491,355 )     (1,900,237 )     (973,246 )
 
Net cash received on sale of banking locations
    25,069             11,020  
 
Net increase in loans
    (2,598,559 )     (1,426,471 )     (1,832,284 )
 
Purchases of premises and equipment
    (111,396 )     (184,226 )     (145,008 )
 
Proceeds from disposals of premises and equipment
    3,061       2,681       11,165  
 
Contract acquisition costs
    (29,150 )     (18,129 )     (44,044 )
 
Additions to licensed computer software from vendors
    (57,302 )     (47,312 )     (37,020 )
 
Additions to internally developed computer software
    (5,224 )     (17,689 )     (29,451 )
                   
     
Net cash used in investing activities
    (2,882,734 )     (2,067,905 )     (2,160,174 )
                   
Financing Activities
                       
 
Net increase in demand and savings deposits
    1,388,914       1,290,526       1,343,074  
 
Net increase in certificates of deposit
    803,208       32,029       203,924  
 
Net (decrease) increase in federal funds purchased and securities sold under repurchase agreements
    (192,229 )     79,803       (70,192 )
 
Principal repayments on long-term debt
    (399,690 )     (337,160 )     (27,946 )
 
Proceeds from issuance of long-term debt
    655,727       511,362       213,133  
 
Treasury stock purchased
    (4 )     (112,655 )      
 
Dividends paid to shareholders
    (209,883 )     (194,177 )     (169,107 )
 
Proceeds from issuance of common stock
    23,465       28,070       19,047  
                   
     
Net cash provided by financing activities
    2,069,508       1,297,798       1,511,933  
                   
(Decrease) increase in cash and cash equivalents
    (12,995 )     (45,062 )     92,913  
Cash and due from banks at beginning of year
    696,030       741,092       648,179  
                   
Cash and due from banks at end of year
  $ 683,035       696,030       741,092  
                   
See accompanying notes to consolidated financial statements.
 

F-5


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
Note 1 Summary of Significant Accounting Policies
Business Operations
      The consolidated financial statements of Synovus include the accounts of Synovus Financial Corp. (Parent Company) and its consolidated subsidiaries, all but one of which were wholly-owned at December 31, 2004. Synovus provides integrated financial services including banking, financial management, insurance, mortgage, and leasing services through 40 wholly-owned affiliate banks and other Synovus offices in Georgia, Alabama, South Carolina, Florida, and Tennessee. TSYS, an 81% owned subsidiary, provides electronic payment processing and related services to banks and other card-issuing institutions located in the United States, Mexico, Canada, Honduras, Puerto Rico and Europe. TSYS offers merchant processing services to financial institutions and other organizations in Japan through its majority owned subsidiary, GP Network Corporation (GP Net). TSYS also provides back-end processing services for its joint venture, Vital Processing Services L.L.C. (Vital), to support merchant processing in the United States.
Basis of Presentation
      In preparing the consolidated financial statements in accordance with accounting principles generally accepted in the United States of America, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the balance sheet and the reported amounts of revenues and expenses for the period. Actual results could differ significantly from those estimates.
      Material estimates that are particularly susceptible to significant change relate to the determination of the allowance for loan losses; the valuation of other real estate; the valuation of long-lived assets, goodwill, and other intangible assets; the determination of transaction processing provisions; and the disclosures for contingent assets and liabilities. In connection with the determination of the allowance for loan losses and the valuation of other real estate, management obtains independent appraisals for significant properties and properties collateralizing impaired loans.
      The accounting and reporting policies of Synovus conform to accounting principles generally accepted in the United States of America and to general practices within the banking and electronic payment processing industries. All significant intercompany accounts and transactions have been eliminated in consolidation. The following is a description of the more significant of those policies.
Cash Flow Information
      For the years ended December 31, 2004, 2003, and 2002, income taxes of $191 million, $235 million, and $207 million, and interest of $299 million, $298 million, and $352 million, respectively, were paid.
      Loans receivable of approximately $11 million, $23 million, and $17 million were transferred to other real estate during 2004, 2003, and 2002, respectively.
Federal Funds Sold, Federal Funds Purchased, Securities Purchased Under Resale Agreements, and Securities Sold Under Repurchase Agreements
      Federal funds sold, federal funds purchased, securities purchased under resale agreements, and securities sold under repurchase agreements generally mature in one day.
Mortgage Loans Held for Sale
      Mortgage loans held for sale are carried at the lower of aggregate cost or fair value and adjusted for changes in fair value when forward sales commitments hedging the loans qualify for hedge accounting. Fair values are based upon quoted prices from secondary market investors. No valuation allowances were required at December 31, 2004 or 2003.
      The cost of mortgage loans held for sale is the mortgage note amount less discounts.
Investment Securities
      Available for sale securities are recorded at fair value. Fair value is determined at a specific point in time, based on quoted market prices. Unrealized gains and losses on securities available for sale, net of the related tax effect, are excluded from earnings and are reported as a separate component of shareholders’ equity, within accumulated other comprehensive income, until realized.
      A decline in the market value of any available for sale security below cost that is deemed other than temporary results in a charge to earnings and the establishment of a new cost basis for the security.
      Premiums and discounts are amortized or accreted over the life of the related security as an adjustment to the yield using the effective interest method and prepayment assumptions. Dividend and interest income are recognized when earned. Realized gains and losses for securities classified as available for sale are included in earnings and are derived using the specific identification method for determining the amortized cost of securities sold.

F-6


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      Gains and losses on sales of investment securities are recognized on the settlement date, based on the amortized cost of the specific security. The financial statement impact of settlement date accounting versus trade date accounting is immaterial.
Loans and Interest Income
      Loans are reported at principal amounts outstanding less unearned income, net deferred fees, and the allowance for loan losses.
      Interest income on consumer loans, made on a discount basis, is recognized in a manner which approximates the level yield method. Interest income on substantially all other loans is recognized on a level yield basis.
      Loans on which the accrual of interest has been discontinued are designated as nonaccrual loans. Accrual of interest on loans is discontinued when reasonable doubt exists as to the full collection of interest or principal, or when they become contractually in default for 90 days or more as to either interest or principal, unless they are both well-secured and in the process of collection. When a loan is placed on nonaccrual status, previously accrued and uncollected interest is charged to interest income on loans, unless management believes that the accrued interest is recoverable through the liquidation of collateral. Interest payments received on nonaccrual loans are applied as a reduction of principal. Loans are returned to accruing status when they are brought fully current with respect to interest and principal and when, in the judgment of management, the loans are estimated to be fully collectible as to both principal and interest. Interest is accrued on impaired loans as long as such loans do not meet the criteria for nonaccrual classification.
Allowance for Loan Losses
      The allowance for loan losses is established through provisions for loan losses charged to operations. Loans are charged against the allowance for loan losses when management believes that the collection of principal is unlikely. Subsequent recoveries are added to the allowance. Management’s evaluation of the adequacy of the allowance for loan losses is based on a formal analysis which assesses the risk within the loan portfolio. This analysis includes consideration of historical performance, current economic conditions, level of nonperforming loans, loan concentrations, and review of certain individual loans.
      Management believes that the allowance for loan losses is adequate. While management uses available information to recognize losses on loans, future additions to the allowance for loan losses may be necessary based on changes in economic conditions. In addition, various regulatory agencies, as an integral part of their examination process, periodically review the subsidiary banks’ allowances for loan losses. Such agencies may require the subsidiary banks to recognize adjustments to the allowance for loan losses based on their judgments about information available to them at the time of their examination.
      Management, considering current information and events regarding a borrowers’ ability to repay its obligations, considers a loan to be impaired when the ultimate collectibility of all amounts due, according to the contractual terms of the loan agreement, is in doubt. When a loan is considered to be impaired, the amount of impairment is measured based on the present value of expected future cash flows discounted at the loan’s effective interest rate. If the loan is collateral-dependent, the fair value of the collateral less estimated selling costs is used to determine the amount of impairment. Impairment losses are included in the allowance for loan losses through a charge to the provision for losses on loans.
      The accounting for impaired loans described above applies to all loans, except for large pools of smaller-balance, homogeneous loans that are collectively evaluated for impairment, and loans that are measured at fair value or at the lower of cost or fair value. The allowance for loan losses for loans not considered impaired and for large pools of smaller-balance, homogeneous loans is established through consideration of such factors as changes in the nature and volume of the portfolio, overall portfolio quality, individual risk ratings, adequacy of the underlying collateral, loan concentrations, historical charge-off trends, and economic conditions that may affect the borrowers’ ability to pay.
Premises and Equipment
      Premises and equipment, including leasehold improvements and purchased internal-use software, are reported at cost, less accumulated depreciation and amortization which are computed using the straight-line method over the estimated useful lives of the related assets.
Contract Acquisition Costs
      TSYS capitalizes contract acquisition costs related to signing or renewing long-term contracts. These costs, primarily consisting of cash payments for rights to provide processing services and internal conversion costs, are amortized using the straight line method over the contract term beginning when the client’s cardholder accounts are converted and producing revenues. All costs incurred prior to a signed agreement are expensed as incurred.
      The amortization of contract acquisition costs associated with cash payments is recorded as a reduction of electronic

F-7


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
payment processing services revenues in the consolidated statements of income. The amortization of contract acquisition costs associated with conversion activity is recorded as other operating expenses in the consolidated statements of income. TSYS evaluates the carrying value of contract acquisition costs for impairment for each customer on the basis of whether these costs are fully recoverable from expected undiscounted net operating cash flows of the related contract. The determination of expected undiscounted net operating cash flows requires management to make estimates.
      These costs may become impaired with the loss of a contract, the financial decline of a client, termination of conversion efforts after a contract is signed, diminished prospects for current clients, or if TSYS’ actual results differ from its estimates of future cash flows.
Computer Software
Licensed Computer Software:
      TSYS licenses software that is used in providing electronic payment processing and other services to clients. Licensed software is obtained through perpetual licenses and site licenses, and through agreements based on processing capacity (called “MIPS agreements”). Perpetual and site licenses are amortized using the straight-line method over their estimated useful lives which range from three to five years. Software licensed under MIPS agreements is amortized using a units-of-production basis over the estimated useful life of the software, generally not to exceed ten years. TSYS evaluates impairment losses on long-lived assets used in operations in accordance with the provisions of Statement of Financial Accounting Standards (SFAS) No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets.”
Software Development Costs:
      TSYS develops software that is used in providing electronic payment processing and other services to clients. Software development costs are capitalized once technological feasibility of the software product has been established. Costs incurred prior to establishing technological feasibility are expensed as incurred. Technological feasibility is established when TSYS has completed a detail program design and has determined that a product can be produced to meet its design specifications, including functions, features, and technical performance requirements. Capitalization of costs ceases when the product is generally available to clients. TSYS evaluates the unamortized capitalized costs of software development as compared to the net realizable value of the software product which is determined by future undiscounted net cash flows. The amount by which the unamortized software development costs exceed the net realizable value is written off in the period that such determination is made. Software development costs are amortized using the greater of (1) the straight-line method over its estimated useful life, which ranges from three to ten years, or (2) the ratio of current revenues to total anticipated revenue over its useful life.
      TSYS also develops software that is used internally. These software development costs are capitalized based upon the provisions of Statement of Position 98-1, “Accounting for the Costs of Computer Software Developed or Obtained for Internal Use.” Internal-use software development costs are capitalized once (a) the preliminary project stage is completed, (b) management authorizes and commits to funding a computer software project, and (c) it is probable that the project will be completed and the software will be used to perform the function intended. Costs incurred prior to meeting these qualifications are expensed as incurred. Capitalization of costs ceases when the project is substantially complete and ready for its intended use. Internal-use software development costs are amortized using an estimated useful life of three to five years.
      Software development costs may become impaired in situations where development efforts are abandoned due to the viability of the planned project becoming doubtful or due to technological obsolescence of the planned software product.
Transaction Processing Provisions
      TSYS has recorded estimates to accrue for contract contingencies (performance penalties) and processing errors. A significant number of TSYS’ contracts with large clients contain service level agreements which can result in TSYS incurring performance penalties if contractually required service levels are not met. When providing these accruals, TSYS takes into consideration such factors as the prior history of performance penalties and processing errors incurred, actual contractual penalties inherent in its contracts, progress towards milestones, and known processing errors not covered by insurance.
      These accruals are included in other liabilities in the consolidated balance sheets. Increases and decreases in transaction processing provisions are charged to other operating expenses in the consolidated statements of income, and payments or credits for performance penalties and processing errors are charged against the accrual.
Goodwill and Other Intangible Assets
      Goodwill and identifiable intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be

F-8


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
recoverable. With the exception of goodwill, recoverability of the intangible assets described below is measured by a comparison of the carrying amount of the asset to future undiscounted cash flows expected to be generated by the asset. If such assets are considered impaired, the amount of impairment to be recognized is measured by the amount by which the carrying value of the assets exceeds the fair value of the assets based on the discounted expected future cash flows to be generated by the assets. Assets to be disposed of are reported at the lower of the carrying value or fair value less costs to sell.
      Goodwill, which represents the excess of cost over the fair value of net assets acquired of purchased companies, was amortized using the straight-line method over periods of 5 to 40 years, until January 1, 2002. Synovus adopted SFAS No. 142, “Goodwill and Other Intangible Assets” on January 1, 2002. SFAS No. 142 requires that goodwill and intangible assets with indefinite useful lives no longer be amortized, but instead tested for impairment at least annually.
      To test for goodwill impairment, Synovus identifies its reporting units and determines the carrying value of each reporting unit by assigning the assets and liabilities, including the existing goodwill and intangible assets, to those reporting units. Synovus then compares the carrying value of each unit to its fair value to determine whether impairment exists. No impairment losses have been recorded as a result of Synovus’ annual goodwill impairment analyses during the years ended December 31, 2004, 2003, and 2002.
      Identifiable intangible assets relate primarily to core deposit premiums, resulting from the valuation of core deposit intangibles acquired in business combinations or in the purchase of branch offices, and customer contract premiums resulting from the acquisition of investment advisory businesses. These identifiable intangible assets are amortized using accelerated methods over periods not exceeding the estimated average remaining life of the existing customer deposits or contracts acquired. Amortization periods range from 3 to 15 years. Amortization periods for intangible assets are monitored to determine if events and circumstances require such periods to be reduced.
Other Assets
      Other assets include interest receivable on loans, investment securities, and other interest-bearing balances. The accounting for other significant balances included in other assets is described below.
Investments in Company-Owned Life Insurance Programs:
      Premiums paid for company-owned life insurance programs are recorded at the net realizable value of the underlying insurance contracts. The change in contract value during the period is recorded as an adjustment of premiums paid in determining the expense or income to be recognized under the contract during the period. Income or expense from company-owned life insurance programs is included as a component of other operating income.
Investments in Joint Ventures:
      TSYS’ 49% investment in Total System Services de México, S.A. de C.V. (TSYS de México), an electronic payment processing support operation located in Mexico, is accounted for using the equity method of accounting, as is TSYS’ 50% investment in Vital, a merchant processing operation headquartered in Tempe, Arizona.
Other Real Estate:
      Other real estate, consisting of properties obtained through foreclosure or in satisfaction of loans, is reported at the lower of cost or fair value, determined on the basis of current appraisals, comparable sales, and other estimates of value obtained principally from independent sources, adjusted for estimated selling costs. At the time of foreclosure, any excess of the loan balance over the fair value of the real estate held as collateral is treated as a charge against the allowance for loan losses. Gain or loss on sale and any subsequent adjustments to the value are recorded as a component of non-interest expense.
Derivative Instruments
      In accordance with SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities,” as amended by SFAS No. 138, all derivative instruments are recorded on the balance sheet at their respective fair values.
      The accounting for changes in fair value (i.e., gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and if so, on the reason for holding it. If certain conditions are met, entities may elect to designate a derivative instrument as a hedge of exposures to changes in fair values, cash flows, or foreign currencies. If the hedged exposure is a fair value exposure, the gain or loss on the derivative instrument is recognized in earnings in the period of change, together with the offsetting loss or gain on the hedged item attributable to the risk being hedged. If the hedged exposure is a cash flow exposure, the effective portion of the gain or loss on the derivative instrument is reported initially as a

F-9


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
component of accumulated other comprehensive income (outside earnings), and subsequently reclassified into earnings when the forecasted transaction affects earnings. Any amounts excluded from the assessment of hedge effectiveness, as well as the ineffective portion of the gain or loss, are reported in earnings immediately. If the derivative instrument is not designated as a hedge, the gain or loss is recognized in earnings in the period of change.
      As part of its overall interest rate risk management activities, Synovus utilizes interest rate related derivatives to manage its exposure to various types of interest rate risks. With the exception of commitments to fund and sell fixed-rate mortgage loans and derivatives utilized to meet the financing and interest rate management needs of its customers, all derivatives utilized by Synovus to manage its interest rate sensitivity are designed as either a hedge of a recognized fixed-rate asset or liability (a fair value hedge), or a hedge of a forecasted transaction or of the variability of future cash flows of a floating rate asset or liability (cash flow hedge). Synovus does not speculate using derivative instruments.
      Synovus’ risk management policies emphasize the management of interest rate risk within acceptable guidelines. Synovus’ objective in maintaining these policies is to achieve consistent growth in net interest income while limiting volatility arising from changes in interest rates. Risks to be managed include both fair value and cash flow risks. Utilization of derivative financial instruments provides a valuable tool to assist in the management of these risks.
      Synovus utilizes interest rate swap agreements to hedge the fair value risk of fixed-rate balance sheet liabilities, primarily deposit liabilities. Fair value risk is measured as the volatility in the value of these liabilities as interest rates change. Interest rate swaps entered into to manage this risk are designed to have the same notional value, as well as similar interest rates and interest calculation methods. These agreements entitle Synovus to receive fixed-rate interest payments and pay floating-rate interest payments based on the notional amount of the swap agreements. Swap agreements structured in this manner allow Synovus to effectively hedge the fair value risks of these fixed-rate liabilities.
      Synovus is potentially exposed to cash flow risk due to its holding of loans whose interest payments are based on floating rate indices. Synovus monitors changes in these exposures and their impact on its risk management activities and uses interest rate swap agreements to hedge the cash flow risk. These agreements, whose terms are for up to five years, entitle Synovus to receive fixed-rate interest payments and pay floating-rate interest payments. The maturity date of the last agreement is October 10, 2006. These agreements allow Synovus to offset the variability of floating rate loan interest with the variable interest payments due on the interest rate swaps.
      Synovus utilizes forward starting swaps to hedge the cash flow risk of future interest payments on forecasted debt issuances. Upon the determination to issue debt, Synovus is potentially exposed to cash flow risk due to changes in market interest rates prior to the placement of the debt. Forward starting swaps allow Synovus to hedge this exposure. Upon placement of the debt, these swaps are cash settled concurrent with the pricing of the debt. The effective portion of any resulting payment or receipt from the settlement is amortized over the life of the debt issue as an adjustment to interest expense.
      By using derivatives to hedge fair value and cash flow risks, Synovus exposes itself to potential credit risk. This potential credit risk is equal to the fair or replacement values of the swaps if the counterparty fails to perform on its obligations under the swap agreements. This credit risk is normally a very small percentage of the notional amount and fluctuates as interest rates change. Synovus minimizes this risk by subjecting the transaction to the same approval process as other credit activities, by dealing with highly rated counterparties, and by obtaining collateral agreements for exposures above predetermined limits.
      Synovus also holds derivative instruments which consist of commitments to fund fixed-rate mortgage loans to customers (interest rate lock commitments) and forward commitments to sell mortgage-backed securities and individual fixed-rate mortgage loans. Synovus’ objective in obtaining the forward commitments is to mitigate the interest rate risk associated with the commitments to fund the fixed-rate mortgage loans and the mortgage loans that are held for sale. Both the interest rate lock commitments and the forward commitments are reported at fair value, with adjustments being recorded in current period earnings. Certain forward sales commitments are accounted for as hedges of mortgage loans held for sale.
      Synovus also enters into derivative financial instruments to meet the financing and interest rate risk management needs of its customers. Upon entering into these instruments to meet customer needs, Synovus enters into offsetting positions to minimize the risk to Synovus. These derivative financial instruments are reported at fair value with any resulting gain or loss recorded in current period earnings.
Billings in Excess of Costs and Profits on Uncompleted Contracts
      When provisions for progress payments exist on long-term contracts accounted for under the percentage-of-com-

F-10


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
pletion method, TSYS includes amounts for contract billings that exceed accumulated contract revenues in billings in excess of costs and profits on uncompleted contracts.
Electronic Payment Processing Revenues
      TSYS’ electronic payment processing revenues are derived from long-term processing contracts with financial and non-financial institutions and are generally recognized as the services are performed. Electronic payment processing revenues are generated primarily from charges based on the number of accounts on file, transactions and authorizations processed, statements mailed, and other processing services for cardholder accounts on file. Most of these contracts have prescribed annual revenue minimums. The original terms of processing contracts generally range from three to ten years.
Reimbursable Items
      Reimbursable items consist of out-of-pocket expenses which are reimbursed by TSYS’ customers. Postage is the primary component of these expenses.
Foreign Currency Translation
      TSYS maintains several different foreign operations whose functional currency is their local currency. The foreign currency-based financial statements of these subsidiaries and branches are translated into U.S. dollars at current exchange rates, except for revenues, costs and expenses, and net income which are translated at the average exchange rates for each reporting period. Net gains or losses resulting from the currency translation of assets and liabilities of TSYS’ foreign operations, net of tax, are accumulated as a component of accumulated other comprehensive income (loss).
      Gains and losses on transactions denominated in currencies other than the functional currencies are included in determining net income for the period in which exchange rates change.
Income Taxes
      Synovus uses the asset and liability method to account for income taxes. Under the asset and liability method, deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Synovus files a consolidated federal income tax return with its wholly-owned and majority-owned subsidiaries.
Stock-Based Compensation
      Synovus accounts for its fixed stock-based compensation in accordance with the provisions set forth in Accounting Principles Board (APB) Opinion No. 25, “Accounting for Stock Issued to Employees,” and related interpretations. In accordance with APB Opinion No. 25, compensation expense is recorded on the grant date only to the extent that the current market price of the underlying stock exceeds the exercise price on the grant date.
      SFAS No. 123, “Accounting for Stock-Based Compensation,” established accounting and disclosures requirements using a fair value based method of accounting for stock-based compensation plans. As allowed by SFAS No. 123, Synovus has elected to apply the accounting method prescribed under APB Opinion No. 25, and has adopted the disclosure requirements of SFAS No. 123, as amended by SFAS No. 148, “Accounting for Stock-Based Compensation — Transition and Disclosure.”
      Had Synovus determined compensation expense based on the fair value at the grant date for its stock options granted during the years 1997 through 2004 under SFAS No. 123, net income would have been reduced to the pro forma amounts indicated in the following table.
                           
 
(In thousands, except   Years Ended December 31,
per share data)    
    2004   2003   2002
             
Net income
as reported
  $ 437,033       388,925       365,347  
  Total stock-based employee compensation expense determined under fair value based methods for all awards, net of related tax effects     (13,344 )     (13,856 )     (14,446 )
                   
 
Pro forma
    423,689       375,069       350,901  
                   
Earnings per share:
                       
 
Basic-as reported
  $ 1.42       1.29       1.23  
 
Basic-pro forma
    1.38       1.24       1.18  
 
Diluted-as reported
    1.41       1.28       1.21  
 
Diluted-pro forma
    1.36       1.23       1.17  
 
      The per share weighted average fair value of stock options granted during 2004, 2003 and 2002 was $7.36, $4.93, and $8.37, respectively. The fair value for these options was estimated at the date of grant using the Black-Scholes option pricing model, with the following weighted average assumptions for 2004, 2003 and 2002, respectively: risk-free interest

F-11


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
rates of 4.5%, 3.2%, and 5.0%; expected volatility of 29%, 34%, and 34%; expected life of 6.5 years, 6.0 years and 6.6 years; and dividend yield of 2.6%, 3.3% and 2.4%.
Postretirement Benefits
      Synovus sponsors a defined benefit health care plan for substantially all of its employees and early retirees. The expected costs of retiree health care and other postretirement benefits are being expensed over the period that employees provide service.
Fair Value of Financial Instruments
      Fair value estimates are made at a specific point in time, based on relevant market information and other information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale, at one time, the entire holdings of a particular financial instrument. Because no market exists for a portion of the financial instruments, fair value estimates are also based on judgments regarding future expected loss experience, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgment and therefore cannot be determined with precision. Changes in assumptions could significantly affect the estimates.
      Fair value estimates are based on existing balance sheet financial instruments, without attempting to estimate the value of anticipated future business, and the value of assets and liabilities that are not considered financial instruments. Significant assets and liabilities that are not considered financial instruments include deferred income taxes, premises and equipment, capitalized contract acquisition costs, computer software, investments in joint ventures, goodwill and other intangible assets. In addition, the income tax ramifications related to the realization of the unrealized gains and losses can have a significant effect on fair value estimates and have not been considered in any of the estimates.
Recently Issued Accounting Standards
      At the November 21, 2002 meeting of the Financial Accounting Standards Board (FASB) Emerging Issues Task Force (EITF), the EITF ratified as a consensus the tentative conclusions it reached at its October 25, 2002 meeting, regarding EITF Issue No. 00-21 (EITF No. 00-21), “Accounting for Revenue Arrangements with Multiple Deliverables.” EITF No. 00-21 addresses certain aspects of the accounting by a vendor for arrangements under which it will perform multiple revenue-generating activities. Those activities may involve the delivery or performance of multiple products, services, and/or rights to use assets, and performance may occur at different points in time or over different periods of time. The arrangements are often accompanied by initial installation, initiation, or activation services, and generally involve either a fixed fee or a fixed fee coupled with a continuing payment stream. The continuing payment stream generally corresponds to the continuing performance, and may be fixed, variable based on future performance, or composed of a combination of fixed and variable payments. EITF No. 00-21 addresses how to account for those arrangements, and was effective for revenue arrangements entered into in fiscal periods beginning after June 15, 2003. Entities may also elect to report the change in accounting as a cumulative effect adjustment, in which case disclosure should be made in periods subsequent to the date of initial application of the amount of recognized revenue that was previously included in the cumulative effect adjustment. The adoption of EITF No. 00-21 did not significantly impact Synovus’ financial condition or results of operations.
      In January 2003, the FASB issued Interpretation No. 46, “Consolidation of Variable Interest Entities, an interpretation of ARB No. 51.” In December 2003, the FASB issued Interpretation No. 46R, a revision of Interpretation No. 46. Interpretation No. 46R addresses the consolidation by business enterprises of variable interest entities as defined in the interpretation. The interpretation applies to variable interests in variable interest entities that are special purpose entities for periods ended after December 15, 2003. For all other types of variable interest entities, application of Interpretation No. 46R is required for periods ended after March 15, 2004. For TSYS, which had a variable interest in a variable interest entity that was a special purpose entity, the interpretation would have applied in the first reporting period ended after December 15, 2003. On June 30, 2003, TSYS terminated the operating lease agreement and purchased the corporate campus for $93.5 million with a combination of $73.3 million in cash and funds from a long-term line of credit with a Synovus affiliate bank. Accordingly, the interpretation has not directly impacted Synovus’ financial statements to date.
      In April 2003, the FASB issued Statement No. 149 (SFAS No. 149), “Amendment of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts and for hedging activities under SFAS No. 133 “Accounting for Derivative Instruments and Hedging Activity.” SFAS No. 149 is generally effective for contracts entered into or modified after June 30, 2003, and for hedging relationships designated after June 30, 2003. The

F-12


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
adoption of SFAS No. 149 did not have a material impact on Synovus’ financial statements.
      On March 9, 2004, the Securities and Exchange Commission (SEC) issued Staff Accounting Bulletin No. 105 (SAB 105), “Application of Accounting Principles to Loan Commitments.” SAB 105 summarizes the views of the SEC staff regarding the application of generally accepted accounting principles to loan commitments accounted for as derivative instruments. Synovus adopted the provisions of SAB 105 effective April 1, 2004 on a prospective basis. Upon adoption of SAB 105, Synovus modified the way in which it values its loan commitments to fund mortgage loans. The adoption of SAB 105 did not have a material impact on Synovus’ financial statements.
      On November 13, 2003, the Emerging Issues Task Force (EITF) issued EITF Issue No. 03-1, “The Meaning of Other-Than-Temporary Impairment and Its Application to Certain Investments.” This guidance was to be applied in other-than-temporary impairment evaluations performed in reporting periods beginning after June 15, 2004. Disclosures are effective in annual financial statements for fiscal years ending after December 15, 2003, for investments accounted for under Financial Accounting Standards Board (FASB) Statements No. 115, “Accounting for Certain Investments in Debt and Equity Securities,” and No. 124, “Accounting for Certain Investments Held by Not-for-Profit Organizations.” The disclosure requirements for all other investments are effective in annual financial statements for fiscal years ending after June 15, 2004. In September 2004, the FASB issued FASB Staff Position (FSP) EITF Issue 03-1-1 which delays the effective date for the measurement and recognition guidance set forth in paragraphs 10-20 of EITF Issue No. 03-1 until additional implementation guidance is issued by the FASB. Synovus expects that the full adoption of EITF 03-1 will not have a material impact on its financial statements.
      In December 2003, the Accounting Standards Executive Committee (AcSEC) issued Statement of Position No. 03-3 (SOP No. 03-3), “Accounting for Certain Loans or Debt Securities Acquired in a Transfer.” SOP No. 03-3 addresses accounting for differences between contractual cash flows and cash flows expected to be collected from an investor’s initial investment in loans or debt securities (loans) acquired in a transfer or business combination if those differences are attributable, at least in part, to credit quality. SOP No. 03-3 is effective for loans acquired in years beginning after December 15, 2004, with early adoption encouraged. Synovus has not determined the impact that SOP No. 03-3 will have on its financial statements and believes that such determination will not be meaningful until Synovus enters into a business combination with a financial institution and/or acquires a future loan portfolio.
      In December 2004, the FASB issued Statement No. 123R (SFAS No. 123R), “Share-Based Payment.” SFAS No. 123R establishes standards for the accounting for transactions in which an entity exchanges its equity instruments for goods or services. It also addresses transactions in which an entity incurs liabilities in exchange for goods or services that are based on the fair value of the entity’s equity instruments or that may be settled by the issuance of those equity instruments. This statement requires a public entity to measure the cost of employee services received in exchange for an award of equity instruments based on the grant-date fair value of the award (with limited exceptions). That cost will be recognized over the period during which an employee is required to provide service in exchange for the award.
      SFAS No. 123R applies to all awards granted after the required effective date and to awards modified, repurchased, or cancelled after that date. Compensation cost will be recognized on or after the required effective date for the portion of outstanding awards for which the requisite service has not yet been rendered, based on the grant-date fair value of those awards calculated under SFAS No. 123 for either recognition or pro forma disclosures. The statement is effective for the first interim or annual period that begins after June 15, 2005. Synovus estimates that the adoption of this statement will result in an additional expense of approximately $5.7 million, net of tax, related to the expensing of unvested stock options. This additional expense will be recognized during the second half of 2005, after the adoption of SFAS No. 123R. Additionally, Synovus estimates that it will incur an expense of approximately $3.2 million, net of tax, during 2005 in conjunction with new restricted stock awards that will be granted in 2005. While stock options have been the primary method of equity-based compensation historically, going forward, restricted stock awards are expected to be Synovus’ primary method of equity-based compensation.
Reclassifications
      Certain amounts in 2003 and 2002 have been reclassified to conform with the presentation adopted in 2004.
Note 2 Business Combinations
      On January 30, 2004, Synovus acquired all the issued and outstanding common shares of Peoples Florida Banking Corporation (Peoples Bank), the parent company of Peoples Bank, headquartered in Palm Harbor, Florida. The acquisition was accounted for using the purchase method of accounting, and accordingly, the results of operations of Peoples Bank

F-13


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
have been included in the consolidated financial statements beginning February 1, 2004.
      The aggregate purchase price was $78.4 million, consisting of 1,636,827 shares of Synovus common stock valued at $43.7 million, $32.1 million in cash, stock options valued at $2.6 million and $37 thousand in direct acquisition costs, (which consist primarily of external accounting fees). The value of the common stock issued was determined based on the average market price of Synovus’ common stock over the 2-day period before and after the terms of the acquisition were agreed to and announced. The fair value of the stock options was determined based on the Black-Scholes option pricing model.
      Of the $58.9 million of acquired intangible assets, $53.6 million was allocated to goodwill. The goodwill will not be deductible for tax purposes. The identifiable intangible asset consists of the core deposit premium, which has an estimated fair value of $5.3 million and a weighted average useful life of 10 years.
      Synovus has completed the purchase price allocation relating to the acquisition. The purchase price allocation is presented in the table below.
             
 
Peoples Florida Banking Corporation    
(In thousands)
Cash and due from banks
  $ 15,449  
Investments
    47,844  
Federal funds sold
    3,454  
Loans, net
    185,931  
Premises and equipment
    8,274  
Core deposit premium
    5,349  
Goodwill
    53,563  
Other assets
    4,125  
       
 
Total assets acquired
    323,989  
       
Deposits
    199,979  
Federal funds purchased
    28,765  
Notes payable
    15,237  
Other liabilities
    1,608  
       
 
Total liabilities assumed
    245,589  
       
   
Net assets acquired
  $ 78,400  
       
 
      On June 1, 2004, Synovus acquired all the issued and outstanding common shares of Trust One Bank (Trust One) in Memphis, Tennessee. Trust One has six branches serving east Shelby County, Tennessee, which includes Germantown, Cordova, Collierville and east Memphis. The acquisition was accounted for using the purchase method of accounting, and accordingly, the results of operations of Trust One have been included in the consolidated financial statements beginning June 1, 2004.
      The aggregate purchase price was $111.0 million, consisting of 3,841,302 shares of Synovus common stock valued at $107.7 million, approximately $3,000 in cash, stock options valued at $3.2 million and $126 thousand in direct acquisition costs (which consist primarily of external legal fees and accounting fees). The value of the common stock issued was determined based on the average market price of Synovus’ common stock over the 2-day period before and after the terms of the acquisition were agreed to and announced. The fair value of the stock options was determined based on the Black-Scholes option pricing model.
      Of the $80.8 million of acquired intangible assets, $72.9 million was allocated to goodwill. The goodwill will not be deductible for tax purposes. The identifiable intangible asset consists of the core deposit premium, which has an estimated fair value of $7.9 million and a weighted average useful life of 10 years.
      Synovus has completed the purchase price allocation relating to the acquisition. The purchase price allocation is presented in the table below.
             
 
Trust One Bank    
(In thousands)
Cash and due from banks
  $ 13,877  
Investments
    79,867  
Federal funds sold
    500  
Mortgage loans held for sale
    171  
Loans, net
    314,103  
Premises and equipment
    6,026  
Core deposit premium
    7,869  
Goodwill
    72,917  
Other assets
    17,437  
       
 
Total assets acquired
    512,767  
       
Deposits
    346,192  
Federal funds purchased
    16,657  
Notes payable
    30,017  
Other liabilities
    8,861  
       
 
Total liabilities assumed
    401,727  
       
   
Net assets acquired
  $ 111,040  
       
 
      On August 2, 2004, TSYS completed the acquisition of Clarity Payment Solutions, Inc. (Clarity). The aggregate purchase price was $53.0 million in cash and $515 thousand in direct acquisition costs. Clarity was renamed TSYS Prepaid, Inc. (TSYS Prepaid). TSYS is in the process of finalizing the

F-14


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
purchase price allocation and has preliminarily allocated approximately $40.9 million to goodwill, approximately $10.9 million to other intangibles and the remaining amount to the assets and liabilities acquired. Of the $10.9 million in intangibles, $8.5 million consists of computer software and the remaining amount relates to customer relationships and non-competition agreements. TSYS Prepaid is a leading provider of prepaid card solutions that utilize the Visa, MasterCard, EFT and ATM networks for Fortune 500 companies as well as domestic and international financial institutions. TSYS believes the acquisition of TSYS Prepaid enhances TSYS’ processing services by adding enhanced functionality and distinct value differentiation for TSYS and its clients.
      TSYS is in the process of completing the purchase price allocation relating to the acquisition. The preliminary purchase price allocation is presented below:
 
             
TSYS Prepaid, Inc.    
(In thousands)
Cash and cash equivalents
  $ 19,094  
Computer software
    8,500  
Other intangible assets
    2,400  
Goodwill
    40,931  
Other assets
    4,817  
       
 
Total assets acquired
    75,742  
Other liabilities
    22,227  
       
 
Total liabilities assumed
    22,227  
       
   
Net assets acquired
  $ 53,515  
       
 
      Proforma information relating to the impact of these three acquisitions on Synovus’ consolidated financial statements, assuming such acquisitions had occurred at the beginning of the periods reported, is not presented as such impact is not significant.
      On February 27, 2003, Synovus acquired all the issued and outstanding common shares of FNB Newton Bankshares, Inc. (FNB), the parent company of First Nation Bank, headquartered in Covington, Georgia. The aggregate purchase price was $96.0 million, consisting of 2,253,627 shares of Synovus common stock valued at $46.4 million, $46.4 million in cash, stock options valued at $3.2 million, and $35 thousand in direct acquisition costs, primarily consisting of external legal and accounting fees.
      On February 28, 2003 Synovus acquired all the issued and outstanding common shares of United Financial Holdings, Inc. (United Financial), the parent company of United Bank and Trust Company, in St. Petersburg, Florida and United Bank of the Gulf Coast, in Sarasota, Florida. The aggregate purchase price was $85.3 million, consisting of 2,388,087 shares of Synovus common stock valued at $47.6 million, $34.0 million in cash, stock options valued at $3.5 million, and $215 thousand in direct acquisition costs, primarily consisting of external legal and accounting fees.
      On April 28, 2003, TSYS completed the acquisition of Enhancement Services Corporation (ESC) for $36.0 million in cash. TSYS has allocated approximately $26.0 million to goodwill, approximately $8.2 million to intangibles and the remaining amount to the net assets acquired. ESC provides targeted loyalty consulting, as well as travel, gift card and merchandise reward programs to more than 40 national and regional financial institutions in the United States.
      On July 31, 2002, Synovus acquired all the issued and outstanding common shares of Community Financial Group, Inc. (Community Financial). Community Financial is the parent company of The Bank of Nashville, headquartered in Nashville, Tennessee. The aggregate purchase price was $87.0 million, consisting of 3,065,235 shares of Synovus common stock valued at $82.2 million, stock options valued at $4.7 million, and $49 thousand in direct acquisition costs, consisting primarily of external legal and accounting fees.
      On May 31, 2002, Synovus acquired all the issued and outstanding common shares of GLOBALT, Inc. (GLOBALT). GLOBALT is a provider of investment advisory services based in Atlanta, Georgia, offering a full line of distinct large cap and mid cap growth equity strategies and products. GLOBALT’s assets under management at June 1, 2002 were approximately $1.3 billion. GLOBALT now operates as a wholly-owned subsidiary of Synovus and as a part of the Synovus Financial Management Services unit. The aggregate purchase price was $20.0 million, consisting of 702,433 shares of Synovus common stock valued at $19.0 million, $0.9 million for forgiveness of debt, and $100 thousand in direct acquisition costs, consisting primarily of external legal and accounting fees. The terms of the merger agreement provide for contingent consideration based on a percentage of a multiple of earnings before interest, income taxes, depreciation, and other adjustments, as defined in the agreement (“EBT”) for each of the years ending December 31, 2004, 2005, and 2006. The contingent consideration is payable by February 15th of the year subsequent to the calendar year for which the EBT calculation is made. The fair value of the contingent consideration will be recorded as an addition to goodwill. On February 15, 2005, Synovus recorded additional consideration of $226 thousand, which was based on 4% of a multiple of GLOBALT’s EBT for the year ended December 31, 2004. The contingent consideration for the years ending December 31, 2005 and 2006 will be based on 7% and 14%, respectively, of a multiple of GLOBALT’s EBT for these periods.

F-15


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      On March 1, 2005, TSYS acquired the remaining 50% equity stake in Vital Processing Services (Vital) from Visa U.S.A. for $95 million in cash. Vital is now a wholly-owned subsidiary of TSYS. The purchase of the remaining 50% interest in Vital provides TSYS greater synergies for its clients that service merchants who accept cards as payments and issue credit to their customers. Vital is the second-largest processor of merchant accounts in the United States, serving more than one million merchant locations.
Note 3 Investment Securities Available for Sale
      The amortized cost, gross unrealized gains and losses, and estimated fair values of investment securities available for sale at December 31, 2004 and 2003 are summarized as follows:
                                 
    December 31, 2004
     
 
    Gross   Gross   Estimated
(In thousands)   Amortized   Unrealized   Unrealized   Fair
    Cost   Gains   Losses   Value
                 
U.S. Treasury and U.S. Government agencies
  $ 1,312,599       2,911       (10,039 )     1,305,471  
Mortgage-backed securities
    1,031,599       5,249       (10,124 )     1,026,724  
State and municipal
    226,982       11,170       (320 )     237,832  
Equity securities
    119,823       1,014             120,837  
Other investments
    4,814       28       (113 )     4,729  
                         
Total
  $ 2,695,817       20,372       (20,596 )     2,695,593  
                         
                                 
    December 31, 2003
     
        Gross   Gross   Estimated
    Amortized   Unrealized   Unrealized   Fair
    Cost   Gains   Losses   Value
                 
U.S. Treasury and U.S. Government agencies
  $ 1,343,535       13,794       (3,504 )     1,353,825  
Mortgage-backed securities
    839,793       10,367       (3,153 )     847,007  
State and municipal
    233,417       15,357       (36 )     248,738  
Equity securities
    73,899       167       (159 )     73,907  
Other investments
    5,774       123       (117 )     5,780  
                         
Total
  $ 2,496,418       39,808       (6,969 )     2,529,257  
                         
 
      Gross unrealized losses on investment securities and the fair value of the related securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at December 31, 2004, were as follows:
                                                 
 
    December 31, 2004
     
    Less than 12 months   12 Months or Longer   Total
             
    Fair   Unrealized   Fair   Unrealized   Fair   Unrealized
(In thousands)   Value   Losses   Value   Losses   Value   Losses
                         
U.S. Treasury and U.S. Government agencies
  $ 948,246       (9,062 )     36,023       (977 )     984,269       (10,039 )
Mortgage-backed securities
    579,017       (7,870 )     92,068       (2,254 )     671,085       (10,124 )
State and municipal
    15,524       (316 )     690       (4 )     16,214       (320 )
Equity securities
                                   
Other investments
    1,557       (12 )     507       (101 )     2,064       (113 )
                                     
Total
  $ 1,544,344       (17,260 )     129,288       (3,336 )     1,673,632       (20,596 )
                                     
 
      U.S. Treasury and U.S. Government agencies. The unrealized losses in this category consist primarily of unrealized losses in direct obligations of U.S. Government agencies and were caused by interest rate increases. Because Synovus has the ability and intent to hold these investments until a recovery of fair value, which may be at maturity, Synovus does not consider these investments to be other-than-temporarily impaired at December 31, 2004.

F-16


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      Mortgage-backed securities. The unrealized losses on Synovus’ investment in U.S. government agency mortgage-backed securities were caused by interest rate increases. The contractual cash flows of the securities are guaranteed by an agency of the U.S. government. Because the decline in market value is attributable to changes in interest rates and not credit quality and because Synovus has the ability and intent to hold these investments until a recovery of fair value, which may be at maturity, Synovus does not consider these investments to be other-than-temporarily impaired at December 31, 2004.
      The amortized cost and estimated fair value by contractual maturity of investment securities available for sale at December 31, 2004 are shown below. Actual maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties.
                   
 
(In thousands)   Amortized   Estimated
    Cost   Fair Value
         
U.S. Treasury and U.S. Government agencies:
               
 
Within 1 year
  $ 129,786       130,009  
 
1 to 5 years
    962,033       955,939  
 
5 to 10 years
    174,569       173,949  
 
More than 10 years
    46,211       45,574  
             
    $ 1,312,599       1,305,471  
             
State and municipal
               
 
Within 1 year
  $ 12,749       12,885  
 
1 to 5 years
    87,070       90,703  
 
5 to 10 years
    90,729       96,148  
 
More than 10 years
    36,434       38,096  
             
    $ 226,982       237,832  
             
Other investments:
               
 
Within 1 year
  $ 3,335       3,252  
 
1 to 5 years
    1,371       1,375  
 
5 to 10 years
           
 
More than 10 years
    108       102  
             
    $ 4,814       4,729  
             
Equity securities
  $ 119,823       120,837  
             
Mortgage backed securities
  $ 1,031,599       1,026,724  
             
Total investment securities:
               
 
Within 1 year
  $ 145,870       146,146  
 
1 to 5 years
    1,050,474       1,048,017  
 
5 to 10 years
    265,298       270,097  
 
More than 10 years
    82,753       83,772  
Equity securities
    119,823       120,837  
Mortgage backed securities
    1,031,599       1,026,724  
             
    $ 2,695,817       2,695,593  
             
 
      A summary of sales transactions in the investment securities available for sale portfolio for 2004, 2003, and 2002 is as follows:
                         
 
        Gross   Gross
    Proceeds   Realized Gains   Realized Losses
(In thousands)            
2004
  $ 33,332       620       (545 )
2003
  $ 207,124       2,960       (469 )
2002
  $ 137,137       3,339       (701 )
 
      At December 31, 2004 and 2003, investment securities with a carrying value of $2.1 billion and $2.0 billion, respectively, were pledged to secure certain deposits, securities sold under agreements to repurchase, and Federal Home Loan Bank advances, as required by law and contractual agreements.
Note 4 Loans
      Loans outstanding, by classification, are summarized as follows:
                     
 
    December 31,
(In thousands)    
    2004   2003
         
Commercial:
               
 
Commercial, financial, and agricultural
  $ 5,050,713       4,632,507  
 
Real estate-construction
    5,173,275       3,958,649  
 
Real estate-mortgage
    6,116,308       5,095,247  
             
   
Total commercial
    16,340,296       13,686,403  
             
Retail:
               
 
Real estate-mortgage
    2,298,682       1,865,701  
 
Consumer loans-credit card
    270,412       252,287  
 
Consumer loans-other
    612,957       691,557  
             
   
Total retail
    3,182,051       2,809,545  
             
   
Total loans
    19,522,347       16,495,948  
             
 
Unearned income
    (41,951 )     (31,034 )
             
   
Total loans, net of unearned income
  $ 19,480,396       16,464,914  
             
 

F-17


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      Activity in the allowance for loan losses is summarized as follows:
                         
 
    December 31
     
    2004   2003   2002
             
    (In thousands)
Balance at beginning of year
  $ 226,059       199,841       170,769  
Allowance for loan losses of acquired/divested subsidiaries
    5,615       10,534       7,967  
Provision for losses on loans
    75,319       71,777       65,327  
Recoveries of loans previously charged off
    9,720       8,112       7,039  
Loans charged off
    (50,968 )     (64,205 )     (51,261 )
                   
Balance at end of year
  $ 265,745       226,059       199,841  
                   
 
      At December 31, 2004, the recorded investment in loans that were considered to be impaired was $99.2 million. Included in this amount is $58.9 million of impaired loans for which the related allowance is $22.3 million, and $40.3 million of impaired loans for which there is no related allowance determined in accordance with SFAS No. 114, “Accounting by Creditors for Impairment of a Loan.” At December 31, 2004, impaired loans in the amount of $53.0 million were on nonaccrual status.
      At December 31, 2003, the recorded investment in loans that were considered to be impaired was $101.8 million. Included in this amount was $44.3 million of impaired loans for which the related allowance was $12.0 million, and $57.5 million of impaired loans for which there was no related allowance determined in accordance with SFAS No. 114. At December 31, 2003, impaired loans in the amount of $36.1 million were on nonaccrual status.
      The allowance for loan losses on impaired loans was primarily determined using the fair value of the loans’ collateral, less estimated selling costs. The average recorded investment in impaired loans was approximately $107.0 million, $96.6 million, and $69.6 million for the years ended December 31, 2004, 2003, and 2002, respectively, and the related amount of interest income recognized during the period that such loans were impaired was approximately $2.9 million, $5.4 million, and $3.9 million for the years ended December 31, 2004, 2003, and 2002, respectively.
      Loans on nonaccrual status amount to $80.2 million, $67.2 million, and $66.3 million, at December 31, 2004, 2003, and 2002, respectively. If nonaccrual loans had been on a full accruing basis, interest income on these loans would have been increased by approximately $2.7 million, $2.7 million, and $2.5 million for the years ended December 31, 2004, 2003, and 2002, respectively.
      A substantial portion of the loans is secured by real estate in markets in which affiliate banks are located throughout Georgia, Alabama, Tennessee, South Carolina, and Florida. Accordingly, the ultimate collectibility of a substantial portion of the loan portfolio, and the recovery of a substantial portion of the carrying amount of real estate owned, are susceptible to changes in market conditions in these areas.
      In the ordinary course of business, Synovus’ affiliate banks have made loans to certain executive officers and directors (including their associates) of the Parent Company and its significant subsidiaries, as defined. Significant subsidiaries consist of Columbus Bank and Trust Company, Bank of North Georgia and The National Bank of South Carolina. Management believes that such loans are made substantially on the same terms, including interest rate and collateral, as those prevailing at the time for comparable transactions with other customers. The following is a summary of such loans outstanding and the activity in these loans for the year ended December 31, 2004.
 
         
(In thousands)
Balance at December 31, 2003
  $ 194,475  
Adjustment for executive officer and director changes
    1,508  
       
Adjusted balance at December 31, 2003
    195,983  
New loans
    181,816  
Repayments
    (162,610 )
       
Balance at December 31, 2004
  $ 215,189  
       
 
Note 5     Contract Acquisition Costs and Computer Software
      Capitalized contract acquisition costs, consisting of conversion costs and payments for processing rights at TSYS, net of accumulated amortization, were $132.4 million and $125.5 million at December 31, 2004 and 2003, respectively. Amortization expense related to contract acquisition costs was $24.9 million, $20.8 million, and $14.1 million, for the years ended December 31, 2004, 2003, and 2002, respectively. Aggregate estimated amortization expense of contract acquisition costs for the next five years is: $26.8 million in 2005, $23.6 million in 2006, $17.6 million in 2007, $16.4 million in 2008, and $15.4 million in 2009.
      The weighted average estimated useful lives of conversion costs was approximately 7.10 years as of December 31, 2004 with weighted average remaining useful lives of 4.78 years.

F-18


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      The weighted average estimated useful lives of payments for processing rights was approximately 11.83 years as of December 31, 2004 with weighted average remaining useful lives of 6.76 years.
      The following table summarizes TSYS’ computer software at December 31, 2004 and 2003:
 
                 
    2004   2003
(In thousands)        
Licensed computer software
  $ 383,371       324,117  
TS2
    33,049       33,049  
Acquisition technology intangibles
    12,200       3,700  
Other capitalized software development costs
    92,951       99,541  
             
      521,571       460,407  
Less accumulated amortization
    (252,924 )     (202,317 )
             
Computer software, net
  $ 268,647       258,090  
             
 
      Amortization expense related to licensed and capitalized software development costs at TSYS was $50.6 million, $53.2 million, and $37.1 million for the years ended December 31, 2004, 2003, and 2002, respectively. Aggregate estimated amortization expense of computer software over the next five years is: $51.9 million in 2005, $51.7 million in 2006, $47.9 million in 2007, $42.2 million in 2008 and $35.6 million in 2009.
      The weighted average estimated useful lives of licensed computer software was approximately 6.80 years as of December 31, 2004 with weighted average remaining useful lives of 2.90 years.
      The weighted average estimated useful lives of acquisition technology intangibles was approximately 6.39 years at December 31, 2004 with weighted average remaining useful lives of 5.82 years.
      The weighted average estimated useful lives of capitalized software development costs was approximately 7.30 years at December 31, 2004 with weighted average remaining useful lives of 2.67 years.
      During 2004, TSYS changed its approach for entry into the Asia-Pacific market. As a result, TSYS recognized a $10.1 million charge to net occupancy and equipment expense for the write-off of the double-byte software development project. Additionally, other capitalized software development costs reflect a $1.4 million decrease related to the retirement of an asset during 2004 which was no longer in use and expensing of certain capitalized costs that were capitalized in prior periods.
Note 6 Other Intangible Assets and Other Assets
      Other intangible assets (excluding goodwill) as of December 31, 2004 and 2003 are presented in the following table:
                                                   
 
    2004   2003
(In thousands)        
    Gross       Gross    
    Carrying   Accumulated       Carrying   Accumulated    
    Amount   Amortization   Net   Amount   Amortization   Net
                         
Other intangible assets:
                                               
 
Purchased trust revenues
  $ 4,210       (1,006 )     3,204       4,210       (725 )     3,485  
 
Acquired customer contracts
    7,731       (2,536 )     5,195       7,731       (1,253 )     6,478  
 
Employment contracts/non-competition agreements
    1,091       (308 )     783       491       (103 )     388  
 
Core deposit premiums
    50,031       (21,915 )     28,116       39,903       (19,523 )     20,380  
 
Intangibles associated with the acquisition of minority interest in TSYS
    2,846       (474 )     2,372       2,846       (190 )     2,656  
 
Customer relationships
    1,800       (250 )     1,550                    
 
Other
    700       (292 )     408       700       (117 )     583  
                                     
 
Total carrying value
  $ 68,409       (26,781 )     41,628       55,881       (21,911 )     33,970  
                                     
 
      Aggregate other intangible assets amortization expense (excluding goodwill) for the years ended December 31, 2004, 2003, and 2002 was $8.7 million, $6.2 million, and $2.2 million, respectively. Aggregate estimated amortization expense over the next five years is: $8.3 million in 2005, $7.3 million in 2006, $5.9 million in 2007, $4.3 million in 2008, and $3.9 million in 2009.
      Significant balances included in other assets are company-owned life insurance programs and TSYS’ investments in joint ventures.

F-19


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      At December 31, 2004 and 2003, Synovus maintained certain company-owned life insurance programs with a carrying value of approximately $169.7 million and $160.2 million, respectively.
      Investments in joint ventures consist of TSYS’ 49% investment in TSYS de México and TSYS’ 50% investment in Vital. Both investments are accounted for using the equity method. Other assets include $54.4 million and $66.7 million in recorded balances related to these investments at December 31, 2004 and 2003, respectively.
Note 7 Interest Bearing Deposits
      A summary of interest bearing deposits at December 31, 2004 and 2003 is as follows:
 
                   
    2004   2003
(In thousands)        
Interest bearing demand deposits
  $ 2,998,947       2,687,229  
Money market accounts
    4,869,200       4,057,545  
Savings accounts
    547,074       524,845  
Time deposits under $100,000
    2,180,245       2,269,679  
Time deposits of $100,000 or more
    4,644,094       3,568,744  
             
 
Total interest bearing deposits
  $ 15,239,560       13,108,042  
             
 
      Interest expense on time deposits of $100,000 or more for the years ended December 31, 2004, 2003, and 2002 was $94.3 million, $94.2 million, and $102.1 million, respectively.
      The following table presents scheduled maturities of time deposits at December 31, 2004:
 
           
(In thousands)    
Maturing within one year
  $ 4,188,546  
 
between 1 - 2 years
    1,261,424  
 
        2 - 3 years
    700,683  
 
        3 - 4 years
    235,357  
 
        4 - 5 years
    193,851  
 
thereafter
    244,478  
       
    $ 6,824,339  
       
 
Note 8     Long-Term Debt and Short-Term Borrowings
      Long-term debt at December 31, 2004 and 2003 consists of the following:
 
                   
    2004   2003
(In thousands)        
Parent Company:
               
7.25% senior notes, due December 15, 2005, with semi-annual interest payments and principal to be paid at maturity
  $ 200,000       200,000  
4.875% subordinated notes, due February 15, 2013, with semi-annual interest payments and principal to be paid at maturity
    300,000       300,000  
LIBOR + 3.60% debentures, due December 23, 2031 with quarterly interest payments and principal to be paid at maturity (rate of 6.1% at December 31, 2004)
    10,297       10,453  
Hedge-related basis adjustment
    2,906        
             
 
Total long-term debt — Parent Company
    513,203       510,453  
             
Subsidiaries:
               
Federal Home Loan Bank advances with interest and principal payments due at various maturity dates through 2018 and interest rates ranging from 2.00% to 7.40% at December 31, 2004 (weighted average interest rate is 3.20% at December 31, 2004)
    1,356,205       1,020,345  
Other notes payable, capital leases and software obligations payable with interest and principal payments due at various maturity dates through 2008 and interest rates ranging from 2.6% to 18.0% at December 31, 2004
    10,175       44,979  
             
 
Total long-term debt — subsidiaries
    1,366,380       1,065,324  
             
 
Total long-term debt
  $ 1,879,583       1,575,777  
             
 
      The provisions of the loan and security agreements associated with some of the promissory notes place certain restrictions, within specified limits, on payments of cash dividends, issuance of additional debt, creation of liens upon property, disposition of common stock or assets, and investments in subsidiaries. As of December 31, 2004, Synovus and its subsidiaries were in compliance with the covenants of the loan and security agreements.
      The Federal Home Loan Bank advances are secured by certain loans receivable of approximately $2.5 billion, as well

F-20


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
as investment securities of approximately $174.0 million at December 31, 2004.
      Synovus has an unsecured line of credit with an unaffiliated bank for $60 million with an interest rate of 50 basis points above the short-term index, as defined. The line of credit requires an annual commitment fee of .125% on the average daily available balance and draws can be made on demand (subject to compliance with certain restrictive covenants). There were no advances outstanding at December 31, 2004 and 2003.
      Required annual principal payments on long-term debt for the five years subsequent to December 31, 2004 are shown on the following table:
                         
 
    Parent    
    Company   Subsidiaries   Total
(In thousands)            
2005
  $ 200,000       212,044       412,044  
2006
          576,135       576,135  
2007
          233,162       233,162  
2008
          59,539       59,539  
2009
          76,744       76,744  
 
      The following table sets forth certain information regarding federal funds purchased and securities sold under repurchase agreements, the principal components of short-term borrowings.
                         
 
    2004   2003   2002
(In thousands)            
Balance at December 31,
  $ 1,208,080       1,354,887       1,275,084  
Weighted average interest rate at December 31,
    1.95 %     0.93 %     1.20 %
Maximum month end balance during the year
  $ 1,749,923       1,459,818       1,493,466  
Average amount outstanding during the year
  $ 1,479,815       1,101,216       1,131,455  
Weighted average interest rate during the year
    1.30 %     1.07 %     1.65 %
 
Note 9 Other Comprehensive Income (Loss)
      The components of other comprehensive income (loss) for the years ended December 31, 2004, 2003, and 2002, are as follows:
                                                                         
 
    2004   2003   2002
             
(In thousands)   Before-   Tax   Net of   Before-   Tax   Net of   Before-   Tax   Net of
    Tax   (Expense)   Tax   Tax   (Expense)   Tax   Tax   (Expense)   Tax
    Amount   or Benefit   Amount   Amount   or Benefit   Amount   Amount   or Benefit   Amount
                                     
Net unrealized loss on cash flow hedges
  $ (9,718 )     3,965       (5,753 )     (4,562 )     1,789       (2,773 )     (1,504 )     513       (991 )
Net unrealized gains (losses) on investment securities available for sale:
                                                                       
Unrealized gains (losses) arising during the year
    (32,988 )     12,457       (20,531 )     (29,505 )     11,313       (18,192 )     25,412       (9,677 )     15,735  
Reclassification adjustment for (gains) losses realized in net income
    (75 )     29       (46 )     (2,491 )     959       (1,532 )     (2,638 )     1,016       (1,622 )
                                                                         
Net unrealized gains (losses)
    (33,063 )     12,486       (20,577 )     (31,996 )     12,272       (19,724 )     22,774       (8,661 )     14,113  
Foreign currency translation gains
    8,893       (3,169 )     5,724       9,379       (3,486 )     5,893       5,728       (2,075 )     3,653  
                                                                         
Other comprehensive income (loss)
  $ (33,888 )     13,282       (20,606 )     (27,179 )     10,575       (16,604 )     26,998       (10,223 )     16,775  
                                                                         
 
      Cash settlements were $5.8 million, $7.6 million, and $6.3 million for the years ended December 31, 2004, 2003 and 2002, respectively, all of which were included in earnings. During 2004 and 2001, Synovus recorded cash settlements on terminated hedges of $313 thousand and $3.3 million, respectively, which were deferred and are being amortized into earnings over the shorter of the remaining contract life or the maturity of the designated asset as an adjustment to interest

F-21


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
income. There was one terminated cash flow hedge during 2004 and there were no terminated cash flow hedges during 2003 or 2002. The corresponding amortization on these settlements was approximately $456 thousand, $1.2 million and $1.0 million in 2004, 2003 and 2002, respectively. The change in unrealized gains (losses) on cash flow hedges was approximately ($9.3) million in 2004, ($3.4) million in 2003 and ($500) thousand in 2002.
Note 10 Earnings Per Share
      The following table displays a reconciliation of the information used in calculating basic and diluted earnings per share (EPS) for the years ended December 31, 2004, 2003, and 2002.
                                                                         
 
    2004   2003   2002
             
(In thousands,       Weighted           Weighted           Weighted    
except per share data)   Net   Average   Net Income   Net   Average   Net Income   Net   Average   Net Income
    Income   Shares   Per Share   Income   Shares   Per Share   Income   Shares   Per Share
                                     
Basic EPS
  $ 437,033       307,262     $ 1.42     $ 388,925       302,010     $ 1.29     $ 365,347       297,325     $ 1.23  
Effect of dilutive options
    (247 )*     3,068                       2,918                       3,872          
                                                       
Diluted EPS
  $ 436,786       310,330     $ 1.41     $ 388,925       304,928     $ 1.28     $ 365,347       301,197     $ 1.21  
                                                       
(*) Represents dilution from outstanding TSYS stock options which enable their holders to obtain TSYS common stock.        
 
      The following represents options to purchase shares of Synovus common stock that were outstanding during the periods noted below, but were not included in the computation of diluted earnings per share because the options’ exercise price was greater than the average market price of the common shares.
                 
 
    Weighted Average
Quarter   Number   Exercise Price
Ended   of Shares   Per Share
         
December 31, 2004
    2,637,150     $ 28.98  
September 30, 2004
    7,002,758     $ 27.34  
June 30, 2004
    7,046,977     $ 27.33  
March 31, 2004
    6,905,462     $ 27.37  
December 31, 2003
    2,609,500     $ 28.99  
September 30, 2003
    6,475,443     $ 27.13  
June 30, 2003
    11,401,281     $ 25.05  
March 31, 2003
    11,577,418     $ 25.02  
December 31, 2002
    11,687,175     $ 25.02  
September 30, 2002
    6,612,434     $ 27.45  
June 30, 2002
    2,637,500     $ 28.98  
March 31, 2002
    2,607,500     $ 28.99  
 
Note 11 Derivative Instruments, Commitments and Contingencies
Derivative Instruments
      As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risks. These derivative instruments consist of commitments to sell fixed-rate mortgage loans, interest rate swaps, and interest rate collars. The interest rate lock commitments made to prospective mortgage loan customers also represent derivative instruments since it is intended that such loans will be sold.
      At December 31, 2004, Synovus had commitments to fund fixed-rate mortgage loans to customers in the amount of $94.1 million. The fair value of these commitments at December 31, 2004 was $30 thousand.
      At December 31, 2004, outstanding commitments to sell fixed-rate mortgage loans amounted to approximately $133.7 million. Such commitments are entered into to reduce the exposure to market risk arising from potential changes in interest rates, which could affect the fair value of mortgage loans held for sale and outstanding commitments to originate residential mortgage loans for resale.
      The commitments to sell mortgage loans are at fixed prices and are scheduled to settle at specified dates that generally do not exceed 90 days. The fair value of outstanding commitments to sell mortgage loans at December 31, 2004 was an unrealized gain of $434 thousand.
      Synovus has entered into forward starting cash settled swaps to hedge the future interest payments on debt forecasted to be issued in 2005. At December 31, 2004, Synovus had forward starting cash settled swaps outstanding with a total notional amount of $200 million. Upon issuance of the debt in 2005, the interest rate swap contracts will be cash settled concurrent with the pricing of the debt. The effective portion of any payment or receipt resulting from the cash settlement of the swaps will be amortized over the life of the debt issue as an adjustment to interest expense. As of December 31, 2004, the forward starting cash settled swaps have been designated and qualify as effective hedges.

F-22


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      Synovus also enters into derivative financial instruments to meet the financing and interest rate risk management needs of its customers. Upon entering into these instruments to meet customer needs, Synovus enters into offsetting positions in order to minimize the risk to Synovus. These derivative financial instruments are reported at fair value with any resulting gain or loss recorded in current period earnings. As of December 31, 2004, the notional amount of customer related derivative financial instruments was $347.5 million.
      Interest rate swap transactions generally involve the exchange of fixed and floating rate interest rate payment obligations without the exchange of underlying principal amounts. Entering into interest rate contracts involves not only interest rate risk, but also the risk of counterparties’ failure to fulfill their legal obligations. Notional principal amounts often are used to express the volume of these transactions, but the amounts potentially subject to credit risk are much smaller.
      The receive fixed interest rate swap contracts at December 31, 2004 are being utilized to hedge $500 million in floating rate loans, and $477.5 million in fixed-rate liabilities.
      A summary of interest rate contracts and their terms at December 31, 2004 and 2003 is shown below. In accordance with the provisions of SFAS No. 133, the fair value (net unrealized gains and losses) of these contracts has been recorded on the consolidated balance sheet.
      Synovus expects to reclassify from accumulated other comprehensive income approximately $1.9 million as net-of-tax expense during the next twelve months, as the related payments for interest rate swaps and amortization of deferred gains(losses) are recorded.
      During 2004, Synovus terminated certain cash flow hedges which resulted in a net pre-tax gain of $313 thousand. During 2001, Synovus terminated certain cash flow hedges which resulted in a net pre-tax gain of $3.3 million. These gains have been included as a component of accumulated other comprehensive income and are being amortized over the shorter of the remaining contract life or the maturity of the designated asset as an adjustment to interest income. The remaining unamortized deferred gain balances at December 31, 2004 and 2003 were $206 thousand and $383 thousand, respectively. There were no terminated cash flow hedges during 2003 or 2002.
 
                                                         
        Weighted       Weighted           Net
        Average   Weighted   Average           Unrealized
    Notional   Receive   Average Pay   Maturity   Unrealized   Unrealized   Gains
    Amount   Rate   Rate(*)   In Months   Gains   Losses   (Losses)
                             
December 31, 2004
                                                       
Receive fixed swaps:
                                                       
Fair value hedges
  $ 477,500       4.24 %     2.33 %     88     $ 3,435       (5,214 )     (1,779 )
Cash flow hedges
    500,000       5.12 %     5.25 %     12             (4,090 )     (4,090 )
                                           
Sub total:
    977,500       4.69 %     3.83 %     49       3,435       (9,304 )     (5,869 )
Forward starting swaps:
                                                       
Cash flow hedges
    200,000                   123       293       (2,109 )     (1,816 )
                                           
Total
  $ 1,177,500                             $ 3,728       (11,413 )     (7,685 )
                                           
December 31, 2003
                                                       
Receive fixed swaps:
                                                       
Fair value hedges
  $ 342,500       4.36 %     1.16 %     97     $ 2,087       (2,703 )     (616 )
Cash flow hedges
    570,000       5.43 %     4.00 %     23       4,637       (1,280 )     3,357  
                                           
Total
  $ 912,500       5.03 %     2.94 %     51     $ 6,724       (3,983 )     2,741  
                                           
(*)  Variable pay rate based upon contract rates in effect at December 31, 2004 and 2003.
 
Loan Commitments and Letters of Credit
      Synovus is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby and commercial letters of credit. These instruments involve, to

F-23


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
varying degrees, elements of credit and interest rate risk in excess of the amounts recognized in the consolidated financial statements.
      The carrying amount of loan commitments and letters of credit closely approximates the fair value of such financial instruments. Carrying amounts include unamortized fee income and, in some instances, allowances for any estimated credit losses from these financial instruments. These amounts are not material to Synovus’ consolidated balance sheet.
      As of December 31, 2004, Synovus had standby and commercial letters of credit in the amount of $2.3 billion. The standby letters of credit are conditional commitments issued by Synovus to guarantee the performance of a customer to a third party. The approximate terms of these commitments range from one to five years. Collateral is required to support letters of credit in accordance with management’s evaluation of the creditworthiness of each customer.
      The exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit, and standby and commercial letters of credit, is represented by the contract amount of those instruments. Synovus uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments.
      Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of the commitments are expected to expire without being drawn upon, total commitment amounts do not necessarily represent future cash requirements.
      Loan commitments and letters of credit at December 31, 2004 include the following:
           
 
(In thousands)
       
Standby and commercial letters of credit
  $ 2,318,394  
Undisbursed construction loans
    1,698,403  
Unused credit card lines
    1,200,934  
Other loan commitments
    3,482,486  
       
 
Total
  $ 8,700,217  
       
 
Lease Commitments
      Synovus and its subsidiaries have entered into long-term operating leases for various facilities and computer equipment. Management expects that as these leases expire they will be renewed or replaced by similar leases.
      At December 31, 2004, minimum rental commitments under all such noncancelable leases for the next five years and thereafter are as follows:
             
 
(In thousands)
       
 
2005
  $ 115,449  
 
2006
    110,308  
 
2007
    84,169  
 
2008
    46,095  
 
2009
    16,953  
 
Thereafter
    44,011  
       
   
Total
  $ 416,985  
       
 
      Rental expense on computer equipment, including cancelable leases, was $97.1 million, $93.6 million, and $81.8 million for the years ended December 31, 2004, 2003, and 2002, respectively. Rental expense on facilities was $21.4 million, $18.3 million, and $15.3 million for the years ended December 31, 2004, 2003, and 2002, respectively.
Contractual Commitments
      In the normal course of its business, TSYS maintains long-term processing contracts with its clients. These processing contracts contain commitments, including but not limited to, minimum standards and time frames against which its performance is measured. In the event that TSYS does not meet its contractual commitments with its clients, TSYS may incur penalties and/or certain clients may have the right to terminate their contracts with TSYS. TSYS does not believe that it will fail to meet its contractual commitments to an extent that will result in a material adverse effect on its financial position, results of operations or cash flows.
Legal Proceedings
      Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. In the opinion of management, based in part upon the advice of legal counsel, all matters are not quantifiable, are believed to be adequately covered by insurance, or if not covered, are believed to be without merit or are of such kind or involve such amounts that would not have a material adverse effect on the financial position, results of operations or cash flows of Synovus if disposed of unfavorably.
      TSYS has received notification from the United States Attorneys’ Office for the Northern District of California that the United States Department of Justice is investigating whether TSYS and/or one of its large credit card processing clients violated the False Claims Act, 31 U.S.C. §§3729-33, in connection with mailings made on behalf of the client from July 1997 through November 2001. The subject matter of the investigation relates to the U.S. Postal Service’s Move Update

F-24


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
Requirements. In general, the Postal Service’s Move Update Requirements are designed to reduce the volume of mail that is returned to sender as undeliverable as addressed. In effect, these requirements provide, among other things, various procedures that may be utilized to maintain the accuracy of mailing lists in exchange for discounts on postal rates. TSYS has received a subpoena from the Office of the Inspector General of the U.S. Postal Service, and has produced documents responsive to the subpoena. TSYS continues to cooperate with the Department of Justice in the investigation and there can be no assurance as to the timing or outcome of the investigation, including whether the investigation will result in any criminal or civil fines, penalties, judgments or treble damages or other claims against TSYS. TSYS is not in a position to estimate whether or not any loss may arise out of this investigation. As a result, no reserve or accrual has been recorded in TSYS’ or Synovus’ financial statements relating to this matter.
Note 12 Regulatory Requirements and Restrictions
      The amount of dividends paid to the Parent Company from each of the subsidiary banks is limited by various banking regulatory agencies. The amount of cash dividends available from subsidiary banks for payment in 2005, in the aggregate, without prior approval from the banking regulatory agencies, is approximately $295 million. In prior years, certain Synovus banks have received permission and have paid cash dividends to the Parent Company in excess of these regulatory limitations.
      Synovus is subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the consolidated financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, Synovus must meet specific capital guidelines that involve quantitative measures of assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. Capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.
      Quantitative measures established by regulation to ensure capital adequacy require Synovus on a consolidated basis, and the Parent Company and subsidiary banks individually, to maintain minimum amounts and ratios of total and Tier I capital to risk-weighted assets as defined, and of Tier I capital to average assets, as defined. Management believes that as of December 31, 2004, Synovus meets all capital adequacy requirements to which it is subject.
      As of December 31, 2004, the most recent notification from the Federal Reserve Bank of Atlanta categorized all of the subsidiary banks as well-capitalized under the regulatory framework for prompt corrective action. To be categorized as well-capitalized, Synovus and its subsidiaries must maintain minimum total risk-based, Tier I risk-based, and Tier I leverage ratios as set forth in the table shown below. Management is not currently aware of the existence of any conditions or events occurring subsequent to December 31, 2004 which would affect the well-capitalized classification.

F-25


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      The following table summarizes regulatory capital information at December 31, 2004 and 2003 on a consolidated basis and for each significant subsidiary, as defined.
                                                 
 
    To be Well
        Capitalized Under
        For Capital Adequacy   Prompt Corrective
    Actual   Purposes   Action Provisions
(Dollars in thousands)            
    2004   2003   2004   2003   2004   2003
                         
Synovus Financial Corp.
                                               
Tier I capital
  $ 2,369,332       2,091,755       943,991       802,052       n/a       n/a  
Total risk-based capital
    2,935,077       2,617,814       1,887,982       1,604,105       n/a       n/a  
 
Tier I capital ratio
    10.04 %     10.43       4.00       4.00       n/a       n/a  
Total risk-based capital ratio
    12.44       13.06       8.00       8.00       n/a       n/a  
Leverage ratio
    9.78       10.09       4.00       4.00       n/a       n/a  
Columbus Bank and Trust Company
                                               
Tier I capital
  $ 1,014,308       916,246       196,739       181,847       295,108       272,770  
Total risk-based capital
    1,047,399       947,554       393,477       363,694       491,847       454,617  
 
Tier I capital ratio
    20.62 %     20.15       4.00       4.00       6.00       6.00  
Total risk-based capital ratio
    21.30       21.84       8.00       8.00       10.00       10.00  
Leverage ratio
    20.70       21.83       4.00       4.00       5.00       5.00  
The National Bank of South Carolina
                                               
Tier I capital
  $ 276,365       229,302       116,854       101,378       175,281       152,067  
Total risk-based capital
    310,383       258,943       233,708       202,756       292,135       253,445  
 
Tier I capital ratio
    9.46 %     9.05       4.00       4.00       6.00       6.00  
Total risk-based capital ratio
    10.62       10.22       8.00       8.00       10.00       10.00  
Leverage ratio
    8.70       8.32       4.00       4.00       5.00       5.00  
Bank of North Georgia
                                               
Tier I capital
  $ 243,906       156,642       107,778       66,405       161,667       99,608  
Total risk-based capital
    274,580       175,202       215,556       132,810       269,445       166,013  
 
Tier I capital ratio
    9.05 %     9.44       4.00       4.00       6.00       6.00  
Total risk-based capital ratio
    10.19       10.55       8.00       8.00       10.00       10.00  
Leverage ratio
    9.55       9.72       4.00       4.00       5.00       5.00  
 
Note 13 Employment Expenses and Benefit Plans
      Synovus generally provides noncontributory money purchase, profit sharing, and 401(k) plans, which cover all eligible employees. Annual discretionary contributions to these plans are set each year by the respective Boards of Directors of each subsidiary, but cannot exceed amounts allowable as a deduction for federal income tax purposes. Aggregate contributions to these money purchase, profit sharing, and 401(k) plans for the years ended December 31, 2004, 2003, and 2002 were approximately $57.8 million, $38.4 million, and $45.8 million, respectively.
      Synovus has stock purchase plans for directors and employees whereby Synovus makes contributions equal to one-half of employee and director voluntary contributions. The funds are used to purchase outstanding shares of Synovus common stock. TSYS has established director and employee stock purchase plans, modeled after Synovus’ plans, except that the funds are used to purchase outstanding shares of TSYS common stock. Synovus and TSYS contributed $10.3 million, $9.5 million, and $9.0 million, to these plans in 2004, 2003, and 2002, respectively.
      Synovus has entered into employment agreements with certain executive officers for past and future services which provide for current compensation in addition to salary in the form of deferred compensation payable at retirement or in the event of death, total disability, or termination of employment. The aggregate cost of these salary continuation plans and employment agreements is not material to the consolidated financial statements.

F-26


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      Synovus provides certain medical benefits to qualified retirees through a postretirement medical benefits plan. The benefit expense and accrued benefit cost is not material to the consolidated financial statements.
Note 14 Stock-Based Compensation
      Synovus has various stock option plans under which the Compensation Committee of the Board of Directors has the authority to grant stock options to Synovus employees. At December 31, 2004, Synovus had 8,243,097 shares of its authorized but unissued common stock reserved for future grants under the stock option plans. The general terms of the existing stock option plans include vesting periods ranging from two to three years and exercise periods ranging from five to ten years. Such stock options are granted at exercise prices which equal the fair market value of a share of common stock on the grant date.
      Synovus has granted performance-accelerated stock options to certain key executives. The exercise price per share is equal to the fair market value at the date of grant. The options are exercisable in equal installments when the per share market price of Synovus common stock exceeds $40, $45, and $50. However, all options may be exercised after seven years from the grant date.
      Summary information regarding these performance-accelerated stock options is presented below. There were no performance-accelerated stock options granted during 2004, 2003, or 2002.
 
                             
            Options
Year Options   Number of   Exercise Price   Outstanding
Granted   Stock Options   Per Share   at December 31, 2004
             
  2000       4,100,000     $17.69 - $18.06     4,100,000  
  2001       2,600,000       28.99       2,600,000  
 
     A summary of stock options outstanding as of December 31, 2004, 2003, and 2002 and changes during the years then ended is presented below:
                                                   
 
    2004   2003   2002
             
        Weighted       Weighted       Weighted
        Average       Average       Average
        Exercise       Exercise       Exercise
    Shares   Price   Shares   Price   Shares   Price
                         
Options outstanding at beginning of period
    25,473,518     $ 20.23       25,874,237     $ 19.59       25,578,818     $ 19.44  
Options granted
    2,724,306       26.03       2,242,276       19.21       2,336,548       25.46  
Options assumed in connection with acquisitions
    288,884       7.49       590,622       9.02       366,991       14.54  
Options exercised
    (2,495,858 )     11.62       (2,730,176 )     10.93       (1,989,814 )     10.03  
Options cancelled
    (220,942 )     23.25       (503,441 )     19.94       (418,306 )     20.72  
                                     
 
Options outstanding at end of period
    25,769,908     $ 21.51       25,473,518     $ 20.23       25,874,237     $ 19.59  
                                     
 
Options exercisable at end of period
    12,452,702     $ 19.88       12,722,235     $ 17.54       13,646,001     $ 16.47  
                                     
 
      The following is a summary of stock options outstanding at December 31, 2004:
                                         
 
    Options Outstanding   Options Exercisable
         
    Number of   Weighted Avg.   Weighted Average   Number of   Weighted Avg.
Range of Exercise Prices   Options   Remaining Term   Exercise Price   Options   Exercise Price
                     
$ 1.75 - $ 4.71
    76,220       2.8 years     $ 3.11       76,220     $ 3.11  
$ 4.89 - $ 7.50
    124,069       1.5 years     $ 6.21       124,069     $ 6.21  
$ 7.83 - $11.51
    397,725       4.0 years     $ 9.70       397,725     $ 9.70  
$12.26 - $18.38
    8,315,473       4.4 years     $ 17.17       4,215,473     $ 16.59  
$18.69 - $27.98
    14,245,921       6.3 years     $ 23.23       7,631,715     $ 22.61  
$28.82 - $32.57
    2,610,500       6.3 years     $ 28.99       7,500     $ 30.07  
 
      In addition to the stock options described above, non-transferable, restricted shares of Synovus common stock have been awarded to certain key executives under key executive restricted stock bonus plans. The market value of the common stock at the date of issuance is included as a reduction of shareholders’ equity in the consolidated balance sheet and is amortized as compensation expense using the straight-line method over the vesting period of the awards. Aggregate compensation expense with respect to the foregoing Synovus restricted stock awards was approximately $55 thousand, $55 thousand, and $114 thousand for the years ended December 31, 2004, 2003, and 2002, respectively. Summary informa-

F-27


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
tion regarding outstanding restricted stock bonus plans at December 31, 2004 is presented below:
 
                 
Year Awards   Market Value   Vesting
Granted   at Award Date   Period
         
2000
  $ 97,646       5 years  
2002
    177,786       5 years  
 
     The following table provides aggregate information regarding grants under all Synovus equity compensation plans through December 31, 2004.
 
                         
            (c)
    (a)   (b)   Number of shares
    Number of securities   Weighted-average   remaining available for
    to be issued   exercise price of   issuance excluding
    upon exercise of   outstanding   shares reflected
Plan Category(1)   outstanding options   options   in column (a)
             
Shareholder approved equity compensation plans(2)
    25,073,417     $ 21.82       8,243,097 (3)
Non-shareholder approved equity compensation plans
                 
                   
Total
    25,073,417     $ 21.82       8,243,097  
                   
 
(1) Does not include information for equity compensation plans assumed by Synovus in mergers. A total of 696,491 shares of common stock was issuable upon exercise of options granted under plans assumed in mergers and outstanding at December 31, 2004. The weighted average exercise price of all options granted under plans assumed in mergers and outstanding at December 31, 2004 was $10.28. Synovus cannot grant additional awards under these assumed plans.
(2) Does not include an aggregate of 1,339 shares of restricted stock which will vest over the remaining years through 2007.
(3) Includes 8,243,097 shares available for future grants as restricted stock awards under the 2002 Plan.
Note 15 Fair Value of Financial Instruments
      The following table presents the carrying and estimated fair values of on-balance sheet financial instruments at December 31, 2004 and 2003. The estimated fair value of a financial instrument is the amount at which the instrument could be exchanged in a current transaction between willing parties.
      The carrying and estimated fair values relating to derivative instruments and off-balance sheet financial instruments are discussed in Note 11.
      Cash and due from banks, interest earning deposits with banks, and federal funds sold are repriced on a short-term basis; as such, the carrying value closely approximates fair value.
      The fair value of mortgage loans held for sale is based on quoted prices from secondary market investors.
      The fair value of loans is estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type, such as commercial, mortgage, home equity, credit card, and other consumer loans. Fixed rate commercial loans are further segmented into certain collateral code groupings. Mortgage loans are further segmented into fixed and adjustable-rate interest terms. Commercial, mortgage, and other consumer loans with adjustable interest rates are assumed to be at fair value. Home equity loans have adjustable interest rates and are, therefore, assumed to be at fair value. The fair value of fixed-rate loans is calculated by discounting contractual cash flows using estimated market discount rates which reflect the credit and interest rate risk inherent in the loan.
      The fair value of deposits with no stated maturity, such as non-interest bearing demand accounts, interest bearing demand deposits, money market accounts, and savings accounts, is estimated to be equal to the amount payable on demand as of that respective date. The fair value of time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits of similar remaining maturities.
      Short-term debt that matures within ten days is assumed to be at fair value. The fair value of other short-term and long-term debt with fixed interest rates is calculated by discounting contractual cash flows using estimated market discount rates.

F-28


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
 
                                   
    2004   2003
         
(In thousands)   Carrying   Estimated   Carrying   Estimated
    Value   Fair Value   Value   Fair Value
                 
Financial assets:
                               
 
Cash and due from banks
  $ 683,035       683,035       696,030       696,030  
 
Interest earning deposits with banks
    4,153       4,153       4,423       4,423  
 
Federal funds sold and securities purchased under resale agreements
    135,471       135,471       172,922       172,922  
 
Mortgage loans held for sale
    120,186       120,301       133,306       133,408  
 
Investment securities available for sale
    2,695,593       2,695,593       2,529,257       2,529,257  
 
Loans, net
    19,214,651       19,187,678       16,238,855       16,322,005  
Financial liabilities:
                               
 
Non-interest bearing deposits
    3,337,908       3,337,908       2,833,567       2,833,567  
 
Interest bearing deposits
    15,239,560       15,236,498       13,108,042       13,243,424  
 
Federal funds purchased and securities sold under repurchase agreements
    1,208,080       1,208,080       1,354,887       1,354,887  
 
Long-term debt
    1,879,583       1,876,806       1,575,777       1,636,893  
 
Note 16 Income Taxes
      For the years ended December 31, 2004, 2003, and 2002, income tax expense (benefit) consists of:
 
                             
    2004   2003   2002
             
(In thousands)
                       
Current:
                       
 
Federal
  $ 215,633       189,901       180,418  
 
State
    12,767       5,896       10,252  
 
Foreign
    1,447              
                   
      229,847       195,797       190,670  
                   
Deferred:
                       
 
Federal
    19,120       19,137       14,277  
 
State
    1,491       7,642       (6,414 )
 
Foreign
    1,790              
                   
      22,401       26,779       7,863  
                   
   
Total income tax expense
  $ 252,248       222,576       198,533  
                   
 

F-29


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      Income tax expense as shown in the consolidated statements of income differed from the amounts computed by applying the U.S. Federal income tax rate of 35% to pretax income as a result of the following:
                           
 
    2004   2003   2002
             
(Dollars in thousands)
                       
Taxes at statutory federal income tax rate
  $ 241,248       214,025       197,358  
Tax-exempt income
    (4,124 )     (4,553 )     (4,420 )
State income taxes, net of federal income tax benefit
    9,268       8,800       2,495  
Minority interest
    10,053       9,440       8,277  
Tax credits
    (1,980 )     (2,403 )     (4,042 )
Other, net
    (2,217 )     (2,733 )     (1,135 )
                   
 
Total income tax expense
  $ 252,248       222,576       198,533  
                   
 
Effective income tax rate
    36.60 %     36.40       35.21  
                   
 
      At December 31, 2004 and 2003, Synovus had state income tax credit carryforwards of $7.7 million and $7.4 million, respectively. The credits will begin to expire in the year 2008. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income, and tax planning strategies in making this assessment. Based upon the level of historical taxable income and projections for future taxable income over the periods in which the deferred income tax assets become deductible, management believes that it is more likely than not that Synovus will realize the benefits of these deductible differences, net of existing valuation allowances, at December 31, 2004. The valuation allowance for deferred tax assets was $1.9 million and $1.4 million at December 31, 2004 and 2003, respectively.
      For the year ended December 31, 2004, net deferred tax liabilities increased by $2.7 million as a result of the acquisitions of Peoples Bank, Trust One, and TSYS’ acquisition of Clarity. For the year ended December 31, 2003, net deferred tax liabilities increased by $6.4 million as a result of the acquisitions of FNB, United Financial and ESC. As discussed in Note 2, Synovus has accounted for these acquisitions under the purchase method of accounting.

F-30


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
      The tax effects of temporary differences that gave rise to significant portions of the deferred income tax assets and liabilities at December 31, 2004 and 2003 are presented below:
 
                     
    2004   2003
         
(In thousands)
               
Deferred income tax assets:
               
Provision for losses on loans
  $ 107,808       93,930  
Net operating loss and income tax credit carryforwards
    20,485       8,096  
Deferred compensation
    5,299       2,423  
Net unrealized loss on cash flow hedges
    2,527        
Net unrealized loss on investment securities available for sale
    83        
Other
    15,209       18,492  
             
 
Total gross deferred income tax assets
    151,411       122,941  
Less valuation allowance
    (1,853 )     (1,415 )
             
 
Total net deferred income tax assets
  $ 149,558       121,526  
             
Deferred income tax liabilities:
               
Finance lease transactions
    (29,250 )     (17,697 )
Differences in depreciation
    (79,891 )     (51,385 )
Computer software development costs
    (38,154 )     (45,270 )
Purchase accounting adjustments
    (17,229 )     (11,627 )
Differences in revenue recognition
    (11,374 )     (7,738 )
Foreign currency translation
    (8,754 )     (4,846 )
Ownership interest in partnership
    (6,062 )     (4,071 )
Net unrealized gain on cash flow hedges
          (1,438 )
Net unrealized gain on investment securities available for sale
          (12,403 )
Other
    (17,439 )     (10,016 )
             
 
Total gross deferred income tax liabilities
    (208,153 )     (166,491 )
             
   
Net deferred income tax liability
  $ (58,595 )     (44,965 )
             
 
Note 17     Operating Segments
      Synovus has two reportable segments: Financial Services and TSYS. The Financial Services segment provides financial services including banking, financial management, insurance, mortgage and leasing services through 40 wholly-owned affiliate banks and other Synovus offices in Georgia, Alabama, South Carolina, Florida, and Tennessee. Through online accounting and electronic payment processing systems, TSYS provides electronic payment processing services and other related services to banks and other card-issuing institutions in the United States, Mexico, Canada, Honduras, Puerto Rico and Europe. The significant accounting policies of the segments are described in the summary of significant accounting policies. All inter-segment services provided are charged at the same rates as those charged to unaffiliated customers. Such services are included in the results of operations of the respective segments and are eliminated to arrive at consolidated totals.

F-31


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
     Segment information for the years ended December 31, 2004, 2003, and 2002, is presented in the following table.
 
                                           
        Financial            
    Year   Services   TSYS(a)   Eliminations   Consolidated
(In thousands)                    
Interest income
    2004     $ 1,159,020       1,348       (1,348 )(b)     1,159,020  
      2003       1,061,522       747       (777 )(b)     1,061,492  
      2002       1,054,307       1,958       (1,225 )(b)     1,055,040  
Interest expense
    2004       299,489       200       (1,348 )(b)     298,341  
        2003       299,066       139       (777 )(b)     298,428  
        2002       338,725       36       (1,225 )(b)     337,536  
Net interest income
    2004       859,531       1,148             860,679  
        2003       762,456       608             763,064  
        2002       715,582       1,922             717,504  
Provision for losses on loans
    2004       75,319                   75,319  
        2003       71,777                   71,777  
        2002       65,327                   65,327  
Net interest income after provision
    2004       784,212       1,148             785,360  
 
for losses on loans
    2003       690,679       608             691,287  
        2002       650,255       1,922             652,177  
Total non-interest income
    2004       327,441       1,212,414       (18,844 )(c)     1,521,011  
        2003       311,023       1,074,457       (16,151 )(c)     1,369,329  
        2002       269,194       979,900       (14,272 )(c)     1,234,822  
Total non-interest expense
    2004       621,674       985,535       (18,844 )(c)     1,588,365  
        2003       575,407       862,887       (16,151 )(c)     1,422,143  
        2002       515,518       798,224       (14,272 )(c)     1,299,470  
Income before taxes
    2004       489,979       228,026       (28,724 )(d)     689,281  
        2003       426,295       212,178       (26,972 )(d)     611,501  
        2002       403,931       183,598       (23,649 )(d)     563,880  
Income tax expense
    2004       175,039       77,209             252,248  
        2003       151,709       70,867             222,576  
        2002       140,625       57,908             198,533  
Net income
    2004       314,940       150,817       (28,724 )(d)     437,033  
        2003       274,586       141,311       (26,972 )(d)     388,925  
        2002       263,306       125,690       (23,649 )(d)     365,347  
Total assets
    2004       23,966,347       1,241,797       (157,966 )(e)     25,050,178  
        2003       20,715,606       1,000,836       (83,813 )(e)     21,632,629  
        2002       18,350,869       774,082       (88,705 )(e)     19,036,246  
(a) Includes equity in income of joint ventures which is included in non-interest income.
 
(b) Primarily interest on TSYS’ cash deposits with the Financial Services segment.
 
(c) Principally, electronic payment processing services and other provided by TSYS to the Financial Services segment.
 
(d) Minority interest in TSYS and GP Network Corporation (a TSYS subsidiary).
 
(e) Primarily, TSYS’ cash deposits with the Financial Services segment.
 

F-32


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
     Segment information for the changes in the carrying amount of goodwill for the years ended December 31, 2004 and 2003 are shown in the following table. There were no impairment losses for the years ended December 31, 2004 and 2003.
 
                         
    Financial        
    Services   TSYS   Consolidated
(In thousands)            
Balance as of December 31, 2002
  $ 95,489       3,619       99,108  
Goodwill acquired
    123,753       25,992       149,745  
Other (*)
          15       15  
                   
Balance as of December 31, 2003
  $ 219,242       29,626       248,868  
Goodwill acquired
    126,480       40,931       167,411  
Other (*)
          4       4  
                   
Balance as of December 31, 2004
  $ 345,722       70,561       416,283  
                   
(*)  Consists of foreign currency translation adjustments for GP Network Corporation.
 
Note 18 Condensed Financial Information of Synovus Financial Corp. (Parent Company only)
 
                       
Condensed Balance Sheets   December 31,
(In thousands)    
    2004   2003
         
Assets
               
 
Cash
  $ 4,911       579  
 
Investment in consolidated bank subsidiaries, at equity (including TSYS)
    3,018,729       2,539,644  
 
Investment in consolidated nonbank subsidiaries, at equity
    29,698       30,707  
 
Notes receivable from bank subsidiaries
    27,278       108,837  
 
Notes receivable from nonbank subsidiaries
    1,630       731  
 
Other assets
    143,916       125,724  
             
     
Total assets
  $ 3,226,162       2,806,222  
             
Liabilities and Shareholders’ Equity
               
 
Liabilities:
               
   
Long-term debt
  $ 513,216       510,453  
   
Other liabilities
    71,657       50,730  
             
     
Total liabilities
    584,873       561,183  
             
 
Shareholders’ equity:
               
   
Common stock
    315,636       307,748  
   
Surplus
    628,396       442,931  
   
Treasury stock
    (113,944 )     (113,940 )
   
Unearned compensation
    (106 )     (266 )
   
Accumulated other comprehensive income
    8,903       29,509  
   
Retained earnings
    1,802,404       1,579,057  
             
     
Total shareholders’ equity
    2,641,289       2,245,039  
             
     
Total liabilities and shareholders’ equity
  $ 3,226,162       2,806,222  
             
 

F-33


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
 
                             
Condensed Statements of Income   Years ended December 31,
(In thousands)    
    2004   2003   2002
             
Income:
                       
 
Dividends received from bank subsidiaries (including TSYS)
  $ 228,586       230,580       224,375  
 
Information technology fees from affiliates
    63,205       62,301       61,784  
 
Securities gains (losses), net
          (209 )     3  
 
Interest income
    7,308       10,591       9,219  
 
Other income
    45,035       21,873       24,646  
                   
   
Total income
    344,134       325,136       320,027  
                   
Expenses:
                       
 
Interest expense
    27,200       31,807       19,594  
 
Other expenses
    141,603       125,964       119,293  
                   
   
Total expenses
    168,803       157,771       138,887  
                   
   
Income before income taxes and equity in undistributed income of subsidiaries
    175,331       167,365       181,140  
Allocated income tax benefit
    (20,513 )     (23,832 )     (17,376 )
                   
   
Income before equity in undistributed income of subsidiaries
    195,844       191,197       198,516  
Equity in undistributed income of subsidiaries
    241,189       197,728       166,831  
                   
 
Net income
  $ 437,033       388,925       365,347  
                   
 

F-34


Table of Contents

Notes to Consolidated Financial Statements 
 
(SYNOVUS LOGO)
 
                                   
Condensed Statements of Cash Flows   Years ended December 31,
(In thousands)    
    2004   2003   2002
             
Operating Activities
                       
   
Net income
  $ 437,033       388,925       365,347  
   
Adjustments to reconcile net income to net cash provided by operating activities:
                       
       
Equity in undistributed income of subsidiaries
    (241,189 )     (197,728 )     (166,831 )
       
Depreciation, amortization, and accretion, net
    17,365       16,428       17,124  
       
Net increase (decrease) in other liabilities
    20,784       5,469       (8,027 )
       
Net increase in other assets
    (15,522 )     (23,762 )     (16,969 )
       
Other, net
    (10,180 )     2,871       11,563  
                   
         
Net cash provided by operating activities
    208,291       192,203       202,207  
                   
Investing Activities
                       
   
Net investment in subsidiaries
    (73,920 )     (52,864 )     (71,176 )
   
Purchase of treasury stock
    (4 )     (112,655 )      
   
Cash paid for acquisitions
    (32,077 )     (80,400 )      
   
Cash proceeds from sales of subsidiaries
    26,164       5,181       19,258  
   
Purchases of premises & equipment
    (18,364 )     (14,201 )     (19,174 )
   
Net decrease in short-term notes receivable from bank subsidiaries
    81,559       9,212       20,789  
   
Net (increase) decrease in short-term notes receivable from nonbank subsidiaries
    (899 )     1,634       (1,865 )
                   
         
Net cash used in investing activities
    (17,541 )     (244,093 )     (52,168 )
                   
Financing Activities
                       
 
Dividends paid to shareholders
    (209,883 )     (194,177 )     (169,107 )
 
Principal repayments on long-term debt
          (81,959 )      
 
Proceeds from issuance of long-term debt
          300,000        
 
Proceeds from issuance of common stock
    23,465       28,070       19,047  
                   
     
Net cash provided by (used in) financing activities
    (186,418 )     51,934       (150,060 )
                   
Increase (decrease) in cash
    4,332       44       (21 )
Cash at beginning of period
    579       535       556  
                   
Cash at end of period
  $ 4,911       579       535  
                   
      For the years ended December 31, 2004, 2003, and 2002, the Parent Company paid income taxes(net of refunds received) of $181 million, $175 million, and $168 million, and interest in the amount of $29 million, $26 million, and $19 million, respectively, each year.
      On April 14, 2003, the Synovus board of directors approved a two-year $200 million share repurchase plan. Through December 31, 2004, 5.5 million shares have been purchased under this plan at a total cost of $112.7 million.
 
Note 19     Supplemental Financial Data
      Components of other operating income and expenses in excess of 1% of total revenues for any of the respective years are as follows:
 
                           
    Years ended December 31,
     
    2004   2003   2002
(In thousands)            
Income:
                       
 
Equity in income of joint ventures
  $ 23,736       17,810       20,581  
Expenses:
                       
 
Stationery, printing, and supplies
    33,273       34,128       33,476  
 
Third-party processing services
    30,057       27,518       26,805  
 
Telephone and communications
    22,791       20,811       21,839  
 
Attorney commissions and court costs
    33,930       12,433        
 

F-35


Table of Contents

 
(SYNOVUS LOGO)
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Board of Directors and Shareholders
Synovus Financial Corp.:
       We have audited the accompanying consolidated balance sheets of Synovus Financial Corp. and subsidiaries (Synovus) as of December 31, 2004 and 2003, and the related consolidated statements of income, changes in shareholders’ equity and cash flows for each of the years in the three-year period ended December 31, 2004. These consolidated financial statements are the responsibility of Synovus’ management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
       We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
       In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Synovus Financial Corp. and subsidiaries as of December 31, 2004 and 2003, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2004, in conformity with U.S. generally accepted accounting principles.
       As discussed in Note 1 to the consolidated financial statements, Synovus changed its method of accounting for goodwill in 2002.
       We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the effectiveness of Synovus’ internal control over financial reporting as of December 31, 2004, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated March 4, 2005 expressed an unqualified opinion on management’s assessment of, and the effective operation of, internal control over financial reporting.
-s-KPMB
Atlanta, Georgia
March 4, 2005

F-36


Table of Contents

 
(SYNOVUS LOGO)
MANAGEMENT’S REPORT ON INTERNAL
CONTROL OVER FINANCIAL REPORTING
       The management of Synovus Financial Corp. (the Company) is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934.
       The Company’s management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2004. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control – Integrated Framework.
       In conducting the Company’s evaluation of the effectiveness of its internal control over financial reporting, the Company has excluded the following acquisitions completed by the Company in 2004: Peoples Florida Banking Corporation and Trust One Bank. Combined, these two acquisitions constituted 3.5% of consolidated assets as of December 31, 2004 and less than 1.5% of total revenues and net income for the year then ended. Please refer to Note 2 to the consolidated financial statements for further discussion of these acquisitions and their impact on Synovus’ consolidated financial statements.
       Based on our assessment, we believe that, as of December 31, 2004, the Company’s internal control over financial reporting is effective based on the criteria set forth in Internal Control – Integrated Framework.
       Management’s assessment of the effectiveness of internal control over financial reporting as of December 31, 2004 has been audited by KPMG LLP, the independent registered public accounting firm which also audited the Company’s consolidated financial statements. KPMG LLP’s attestation report on management’s assessment of the Company’s internal control over financial reporting appears on page F-38 hereof.
     
-s- James H. Blanchard
  ""-s-ThomasJ.Prescott", , , ,
James H. Blanchard
  Thomas J. Prescott
Chief Executive Officer
  Executive Vice President &
    Chief Financial Officer

F-37


Table of Contents

 
(SYNOVUS LOGO)
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
The Board of Directors and Shareholders
Synovus Financial Corp.:
       We have audited management’s assessment, included in the accompanying Management’s Report on Internal Control Over Financial Reporting, that Synovus Financial Corp. and subsidiaries (Synovus) maintained effective internal control over financial reporting as of December 31, 2004, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Synovus’ management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting. Our responsibility is to express an opinion on management’s assessment and an opinion on the effectiveness of Synovus’ internal control over financial reporting based on our audit.
       We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, evaluating management’s assessment, testing and evaluating the design and operating effectiveness of internal control, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
       A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
       Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
       In our opinion, management’s assessment that Synovus maintained effective internal control over financial reporting as of December 31, 2004, is fairly stated, in all material respects, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Also, in our opinion, Synovus maintained, in all material respects, effective internal control over financial reporting as of December 31, 2004, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

F-38


Table of Contents

 
(SYNOVUS LOGO)
       Synovus acquired both Trust One Bank and Peoples Florida Banking Corporation during 2004. Management excluded from its assessment of the effectiveness of Synovus’ internal control over financial reporting as of December 31, 2004, Trust One Bank’s internal control over financial reporting and Peoples Florida Banking Corporation’s internal control over financial reporting associated with combined total assets of 3.5% of consolidated total assets of Synovus as of December 31, 2004 and combined total revenues and combined net income of less than 1.5% of consolidated total revenues and consolidated net income of Synovus for the year then ended. Our audit of internal control over financial reporting of Synovus also excluded an evaluation of the internal control over financial reporting of Trust One Bank and Peoples Florida Banking Corporation.
       We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Synovus as of December 31, 2004 and 2003, and the related consolidated statements of income, changes in shareholders’ equity and cash flows for each of the years in the three-year period ended December 31, 2004, and our report dated March 4, 2005 expressed an unqualified opinion on those consolidated financial statements.
-s-KPMB
Atlanta, Georgia
March 4, 2005

F-39


Table of Contents

Selected Financial Data 
 
(SYNOVUS LOGO)
                                           
 
    Years Ended December 31,
     
    2004   2003   2002   2001   2000
(Amounts in thousands, except per share data)                    
Income Statement:
                                       
 
Total revenues (a)
  $ 2,381,615       2,129,902       1,949,688       1,792,286       1,626,966  
 
Net interest income
    860,679       763,064       717,504       629,791       562,332  
 
Provision for losses on loans
    75,319       71,777       65,327       51,673       44,341  
 
Non-interest income
    1,521,011       1,369,329       1,234,822       1,164,217       1,065,415  
 
Non-interest expense
    1,588,366       1,422,143       1,299,470       1,232,483       1,155,176  
 
Net income
    437,033       388,925       365,347       311,616       262,557  
Per share data:
                                       
 
Net income - basic
    1.42       1.29       1.23       1.07       0.93  
 
Net income - diluted
    1.41       1.28       1.21       1.05       0.92  
 
Cash dividends declared
    0.69       0.66       0.59       0.51       0.44  
 
Book Value
    8.52       7.43       6.79       5.75       4.98  
Balance Sheet:
                                       
 
Investment securities
    2,695,593       2,529,257       2,237,725       2,088,287       2,077,928  
 
Loans, net of unearned income
    19,480,396       16,464,914       14,463,909       12,417,917       10,751,887  
 
Deposits
    18,577,468       15,941,609       13,928,834       12,146,198       11,161,710  
 
Long-term debt
    1,879,583       1,575,777       1,336,200       1,052,943       840,859  
 
Shareholders’ equity
    2,641,289       2,245,039       2,040,853       1,694,946       1,417,171  
 
Average total shareholders’ equity
    2,479,404       2,166,777       1,855,492       1,548,030       1,303,634  
 
Average total assets
    23,275,001       20,412,853       17,414,654       15,375,004       13,466,385  
Performance ratios and other data:
                                       
 
Return on average assets
    1.88 %     1.91       2.10       2.03       1.95  
 
Return on average equity
    17.63       17.95       19.69       20.13       20.14  
 
Net interest margin, before fees (b)
    3.92       3.90       4.27       4.28       4.36  
 
Net interest margin, after fees (c)
    4.22       4.26       4.65       4.65       4.70  
 
Efficiency ratio (d)
    52.06       53.34       52.07       53.80       55.35  
 
Dividend payout ratio (e)
    48.94       51.56       48.76       48.57       47.83  
 
Average shareholders’ equity to average assets
    10.65       10.61       10.65       10.07       9.68  
 
Average shares outstanding, basic
    307,262       302,010       297,325       290,304       283,552  
 
Average shares outstanding, diluted
    310,330       304,928       301,197       295,850       286,882  
(a) Consists of net interest income and non-interest income, excluding securities gains (losses).
 
(b) Net interest margin before amortization of loan origination fees (net of amortization of loan origination costs).
 
(c) Net interest margin including amortization of loan origination fees (net of amortization of loan origination costs).
 
(d) For the Financial Services segment
 
(e) Determined by dividing dividends declared per share (excluding pooled subsidiaries) by diluted net income per share.
 

F-40


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
Executive Summary
      The following financial review provides a discussion of Synovus’ financial condition, changes in financial condition, and results of operations as well as a summary of Synovus’ critical accounting policies. This section should be read in conjunction with the preceding audited consolidated financial statements and accompanying notes.
About Our Business
      Synovus is a diversified financial services holding company, based in Columbus, Georgia, with more than $25 billion in assets. Synovus operates two business segments: the Financial Services and the Transaction Processing Services (TSYS) segments. The Financial Services segment provides integrated financial services including banking, financial management, insurance, mortgage and leasing services through 40 affiliate banks and other Synovus offices in five southeastern states. At December 31, 2004, our affiliate banks ranged in size from $57 million to $4.5 billion in total assets. The Transaction Processing Services segment provides electronic payment processing services through our 81% owned subsidiary Total System Services, Inc. (TSYS), the world’s largest third party processor of international payments. Our ownership in TSYS gives us a unique mix: for 2004, 50% of our consolidated revenues and 28% of our net income came from TSYS.
Our Key Financial Performance Indicators
      In terms of how we measure success in our business, the following are our key financial performance indicators:
Financial Services
     
• Net Interest Margin
  • Fee Income Growth
• Loan Growth
  • Expense Management
• Credit Quality
  • Deposit Growth
TSYS
     
• Revenue Growth
  • Expense Management
2004 Financial Performance vs. 2003
Consolidated
  •  Net income $437.0 million, up 12.4%
 
  •  Diluted EPS $1.41, up 10.4%
Financial Services
  •  Net interest margin before fees: 3.92%, up 2 basis points from 3.90% in 2003 (this measure is referred to below as “core net interest margin”)
 
  •  Net interest margin after fees: 4.22%, down 4 basis points from 4.26% in 2003
 
  •  Loan growth: 18% (15% excluding acquisitions and divestitures; this measure is referred to below as “organic loan growth”)
 
  •  Credit quality: Ended the year in a very positive fashion:
  •  Nonperforming assets (NPA) ratio of .52%, down from .58% at year-end 2003, and
 
  •  Past dues over 90 days as a percentage of total loans of .09% compared to .13% at year-end 2003, and
 
  •  Net charge-off ratio of .23%, compared to .36% for 2003.
  •  Deposit growth: 17% (14% excluding acquisitions and divestitures)
 
  •  Fee income growth: 5.3%
 
  •  Net overhead ratio: Improved to 1.32% from 1.36% in 2003.
 
  •  Net income growth: 14.7%
TSYS
  •  Revenue growth before reimbursable items: 15.4%
 
  •  Net income growth: 6.8%
      2004 was one of our strongest years, with successes on many fronts. We achieved a diluted earnings per share (EPS) growth of 10.4%, which was in the upper end of our initial earnings guidance of 8%-10% EPS growth. The key drivers were exceptionally strong organic loan growth of 15.4% for the year (compared to a target of 10%-12%) and outstanding credit quality with a net charge-off ratio of only .23% (compared to .36% last year and a goal of .30%), an NPA ratio of .52% at year-end (down from .58% a year ago and within our target of 0.45%-0.55%), and past dues greater than 90 days of only .09% at year-end (the lowest level in our history). Additionally, our asset-sensitive balance sheet began to experience some benefit from rising short-term rates, and we believe that we will continue to experience some benefit in this area in 2005. As we achieved our earnings targets, we funded our “at-risk” performance-based incentive compensation, which included a retirement plan contribution of 14% of eligible salaries for all team members. This resulted in an additional incentive compensation expense of approximately $19 million over the amount expensed in 2003.

F-41


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
      Reported total deposits increased by 16.5% over last year. Excluding the impact of acquisitions and divestitures, total deposits grew by 13.7%, while core deposits (total deposits excluding time deposits over $100,000) grew by 9.7% over 2003. While we experienced good deposit growth in 2004, one of our key areas of focus in 2005 will be to grow core deposits faster than loans. We believe that we have the opportunity to accelerate our retail deposit growth through a new approach — which will be a component of our Retail Strategy in 2005.
      Additionally, our Financial Services segment moved forward strategically by entering four new banking markets: the Memphis and Tampa Bay areas through acquisitions and Jacksonville and Savannah through the opening of a start-up bank and branch, respectively.
TSYS’ significant highlights for 2004 include:
  •  Signing of a definitive agreement with JPMorgan Chase & Co. to service the combined card portfolios of Chase Card Services, the second-largest card issuer in the world
 
  •  Completion of the conversion of the Bank One portfolio,
 
  •  Bank of America selected TSYS to process the 11 million accounts acquired with its acquisition of FleetBoston Financial Corp.
 
  •  Accounts on file processed on TSYS’ systems increased 30.5% to 357.6 million at December 31, 2004, compared to 273.9 million at December 31, 2003.
Critical Accounting Policies
      The accounting and financial reporting policies of Synovus conform to accounting principles generally accepted in the United States of America and to general practices within the banking and electronic payment processing industries. Following is a description of the accounting policies applied by Synovus which are deemed “critical.” In determining which accounting policies are critical in nature, Synovus has identified the policies that require significant judgment or involve complex estimates. The application of these policies has a significant impact on Synovus’ financial statements. Synovus’ financial results could differ significantly if different judgments or estimates are applied in the application of these policies.
Allowance for Loan Losses
      The allowance for loan losses is determined based on an analysis which assesses the risk within the loan portfolio. The two most significant judgments or estimates made in the determination of the allowance for loan losses are the risk ratings for loans in the commercial loan portfolio and the valuation of the collateral for loans that are classified as impaired loans.
Commercial Loans – Risk Ratings
      Commercial loans are assigned a risk rating on a 9 point scale. For commercial loans that are not considered impaired, the allocated allowance for loan losses is determined based upon the loss percentage factors that correspond to each risk rating. Commercial loans that are not impaired represent 83.2% of total loans at December 31, 2004. The corresponding allowance for these loans was $176.9 million. The rating process is subject to certain subjective factors and estimates. Synovus uses a well-defined risk rating methodology, and has established policies that require “checks and balances” to manage the risks inherent in estimating loan losses.
      The risk ratings are based on the borrowers’ credit risk profile, considering factors such as debt service history and capacity, inherent risk in the credit (e.g., based on industry type and source of repayment), and collateral position. Ratings 6 through 9 are modeled after the bank regulatory classifications of special mention, substandard, doubtful, and loss. Loss percentage factors are based on historical loss rates, bank regulatory guidance, and Synovus’ assessment of losses within each risk rating. The occurrence of certain events could result in changes to the loss factors. Accordingly, these loss factors are reviewed periodically and modified as necessary.
      Each loan is assigned a risk rating during the approval process. This process begins with a rating recommendation from the loan officer responsible for originating the loan. The rating recommendation is subject to approvals from other members of management and/or loan committees depending on the size and type of credit. Ratings are re-evaluated at least every twelve months in connection with the loan review process at each affiliate bank. Additionally, an independent holding company credit review function evaluates each affiliate bank’s risk rating process at least every twelve to eighteen months.
Collateral Valuation
      A majority of our impaired loans are collateral dependent. The allowance for loan losses on these loans is determined based upon fair value estimates (net of selling costs) of the respective collateral. The actual losses on these loans could differ significantly if the fair value of the collateral is different from the estimates used by Synovus in determining the allocated allowance. Most of our collateral-dependent impaired loans are secured by real estate. The fair value of these real estate properties is generally determined based

F-42


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
upon appraisals performed by a certified or licensed appraiser. Management also considers other factors or recent developments which could result in adjustments to the collateral value estimates indicated in the appraisals.
Loss Factors
      The allocated allowance for retail loans is generally determined by segregating the retail loan portfolio into pools of homogeneous loan categories. Loss factors applied to these pools are generally based on average historical losses for the previous two years and current delinquency trends. The occurrence of certain events could result in changes to the loss factors. Accordingly, these loss factors are reviewed periodically and modified as necessary.
Other
      Certain economic and interest rate factors could have a material impact on the determination of the allowance for loan losses and corresponding credit costs. The depth, duration, and dispersion of any economic recession all have an impact on the credit risk profile of the loan portfolio. Additionally, a rapidly rising interest rate environment could as well have a material impact on certain borrowers’ ability to pay.
Revenue Recognition
      TSYS’ electronic payment processing revenues are derived from long-term processing contracts with financial institutions and nonfinancial customers and are generally recognized as the services are performed. Electronic payment processing revenues are generated primarily from charges based on the number of accounts on file, transactions and authorizations processed, statements mailed, and other processing services for cardholder accounts on file. Most of these contracts have prescribed annual revenue minimums. The original terms of processing contracts generally range from three to ten years in length.
      On March 3, 2003, TSYS announced that Bank One had selected TSYS to upgrade its credit card processing. Under the long-term software licensing and services agreement, TSYS is to provide electronic payment processing services to Bank One’s credit card accounts for at least two years starting in 2004 (excluding statement and card production services). Following the provision of processing services, TSYS is to license a modified version of its TS2 consumer and commercial software to Bank One through a perpetual license with a six-year payment term. TSYS used the percentage-of-completion accounting method for its agreement with Bank One and recognized revenues in proportion to costs incurred. This agreement has been superseded by the agreement with Chase described below. TSYS’ revenues from Bank One were approximately 4.6% of total revenues for the year ended December 31, 2004.
      On October 13, 2004, TSYS finalized a definitive agreement with JP Morgan Chase & Co. (Chase) to service the combined card portfolios of Chase Card Services and to upgrade its card-processing technology. The agreement extends a relationship that started with TSYS and the former Bank One Corp. in March 2003. Pursuant to the revised agreement, the first phase of the project was executed successfully and Bank One’s remaining accounts were converted to the TS2 processing platform during the fourth quarter of 2004, according to the project’s original schedule. Chase is expected to convert its consumer and commercial accounts to TS2 in the second half of 2005, after which TSYS expects to maintain the card-processing functions of Chase Card Services for at least two years. Chase Card Services then has the option to migrate the portfolio in-house, under a perpetual license of TS2 with a six-year payment term.
      As a result of the revised agreement with Chase, TSYS discontinued its use of the percentage of completion accounting method for the original agreement with Bank One. The revised agreement will be accounted for in accordance with the Financial Accounting Standards Board’s (FASB) Emerging Issues Task Force (EITF) 00-21, “Accounting for Revenue Arrangements with Multiple Deliverables,” and other applicable guidance.
      TSYS recognizes software license revenue in accordance with Statement of Position No. (SOP)97-2, “Software Revenue Recognition,” and SOP 98-9, “Modification of SOP 97-2, Software Revenue Recognition With Respect to Certain Transactions.” For software licenses for which any services rendered are not considered essential to the functionality of the software, revenue is recognized upon delivery of the software, provided (1) there is evidence of an arrangement, (2) collection of the fee is considered probable, (3) the fee is fixed or determinable, and (4) vendor specific objective evidence (VSOE) exists to allocate revenue to the undelivered elements of the arrangement.
      When services are considered essential to the functionality of the software licensed, revenues are recognized over the period that such services will be performed using the percentage-of-completion method in accordance with SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts.” Progress during the period services are performed is measured by the percentage of costs incurred to date to estimated total costs for each arrangement. Provisions for estimated losses on incomplete contracts are made in the period in which such losses are determined.

F-43


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
For license arrangements in which the fee is not fixed or determinable, the license revenue is recognized as payments become due.
      TSYS’ other service revenues are derived from recovery collections work, bankruptcy process management, legal account management, skip tracing, commercial printing activities, targeted loyalty programs, and customer relationship management services, such as call center activities for card activation, balance transfer requests, customer service and collection. The contract terms for these services are generally shorter in nature as compared with TSYS’ long-term processing contracts. Revenue is recognized on these other services as the services are performed either on a per unit or a fixed price basis. TSYS uses the percentage-of-completion method of accounting for its fixed price contracts, and progress is measured by the percentage of costs incurred to date to estimated total costs for each arrangement. Provisions for estimated losses on incomplete contracts are made in the period in which such losses are determined.
Contract Acquisition Costs
      TSYS capitalizes contract acquisition costs related to signing or renewing long-term contracts. These costs, primarily consisting of cash payments for rights to provide processing services and internal conversion costs are amortized using the straight-line method over the contract term beginning when the client’s cardholder accounts are converted and producing revenues. All costs incurred prior to a signed agreement are expensed as incurred.
      The amortization of contract acquisition costs associated with cash payments is recorded as a reduction of electronic payment processing services revenues in the consolidated statements of income. The amortization of contract acquisition costs associated with conversion activity is recorded as other operating expenses in the consolidated statements of income. TSYS evaluates the carrying value of contract acquisition costs for impairment for each customer on the basis of whether these costs are fully recoverable from expected undiscounted net operating cash flows of the related contract. The determination of expected undiscounted net operating cash flows requires management to make estimates.
      These costs may become impaired with the loss of a contract, the financial decline of a client, termination of conversion efforts after a contract is signed, diminished prospects for current clients, or if TSYS’ actual results differ from its estimates of future cash flows.
Software Development Costs
      In accordance with Financial Accounting Standards Board (FASB) Statement No. 86, “Computer Software to be Sold, Leased or Otherwise Marketed,” software development costs are capitalized once technological feasibility of the software product has been established. Costs incurred prior to establishing technological feasibility are expensed as incurred. Technological feasibility is established when TSYS has completed a detailed program design and has determined that a product can be produced to meet its design specifications, including functions, features and technical performance requirements. Capitalization of costs ceases when the product is generally available to clients. TSYS evaluates the unamortized capitalized costs of software development as compared to the net realizable value of the software product which is determined by expected undiscounted net operating cash flows. The amount by which the unamortized software development costs exceed the net realizable value is written off in the period that such determination is made. Software development costs are amortized using the greater of (1) the straight-line method over its estimated useful life, which ranges from three to ten years or (2) the ratio of current revenues to total anticipated revenues over its useful life.
      TSYS also develops software that is used internally. These software development costs are capitalized based upon Statement of Position 98-1, “Accounting for the Costs of Computer Software Developed or Obtained for Internal Use.” Internal-use software development costs are capitalized once (a) preliminary project stage is completed, (b) management authorizes and commits to funding a computer software project, and (c) it is probable that the project will be completed, and the software will be used to perform the function intended. Costs incurred prior to meeting these qualifications are expensed as incurred. Capitalization of costs ceases when the project is substantially complete and ready for its intended use. Internal-use software development costs are amortized using an estimated useful life of three to seven years. Software development costs may become impaired in situations where development efforts are abandoned due to the viability of the planned project becoming doubtful or due to technological obsolescence of the planned software product.

F-44


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
Transaction Processing Provisions
      TSYS has recorded estimates to accrue for contract contingencies (performance penalties) and processing errors. A significant number of TSYS’ contracts with large clients contain service level agreements, which can result in TSYS incurring performance penalties if contractually required service levels are not met. When providing these accruals, TSYS takes into consideration such factors as the prior history of performance penalties and processing errors incurred, actual contractual penalties inherent in its contracts, progress towards milestones, and known processing errors not covered by insurance.
      These accruals are included in other liabilities in the accompanying consolidated balance sheets. Increases and decreases in transaction processing provisions are charged to other non-interest expense in the consolidated statements of income, and payments or credits for performance penalties and processing errors are charged against the accrual.
Acquisitions
      Table 1 summarizes the acquisitions completed during the past three years.
                                   
 
Table 1 Acquisitions    
(Dollars in thousands)       Total   Shares    
Company and Location   Date   Assets   Issued   Cash
                 
Clarity Payment Solutions, Inc. (TSYS Prepaid, Inc.)
    August 2, 2004     $ 76,000           $ 53,000  
 
New York, New York
                               
Trust One Bank
    June 1, 2004     $ 513,000       3,841,302     $  
 
Memphis, Tennessee
                               
Peoples Florida Banking Corporation
    January 30, 2004     $ 324,000       1,636,827     $ 32,100  
 
Palm Harbor, Florida
                               
Enhancement Services Corporation
    April 28, 2003     $ 43,230           $ 36,000  
 
Roswell, Georgia
                               
United Financial Holdings, Inc. 
    February 28, 2003     $ 490,000       2,388,087     $ 34,000  
 
St. Petersburg, Florida
                               
FNB Newton Bancshares, Inc. 
    February 27, 2003     $ 445,000       2,253,627     $ 46,408  
 
Covington, Georgia
                               
Community Financial Group, Inc. 
    July 31, 2002     $ 557,000       3,065,235     $  
 
Nashville, Tennessee
                               
GLOBALT, Inc. 
    May 31, 2002     $ 23,000       702,433     $  
 
Atlanta, Georgia
                               
This information is discussed in further detail in Note 2 of the consolidated financial statements.
 
      On March 1, 2005 TSYS acquired the remaining 50% equity stake in Vital Processing Services (Vital) from VISA U.S.A. Vital is now wholly-owned by TSYS. The purchase of the remaining 50% interest in Vital provides TSYS with greater synergies for its clients that service merchants who accept cards as payments and issue credit to their customers. It is expected that Vital will contribute approximately $0.03-$0.04 incrementally to TSYS’ earnings per share for 2005.
Earning Assets, Sources of Funds, and Net Interest Income
Earning Assets and Sources of Funds
      Average total assets for 2004 were $23.3 billion or 14.0% over 2003 average total assets of $20.4 billion. Average earning assets for 2004 were $20.6 billion, which represented 88.4% of average total assets. Average earning assets increased $2.5 billion, or 13.8%, over 2003. The $2.5 billion increase consisted primarily of a $2.3 billion increase in average net loans and a $296 million increase in average investment securities balances. The primary funding sources for this earning asset growth were a $2.0 billion increase in average deposits, a $380 million increase in federal funds purchased and securities sold under repurchase agreements, and an $80 million increase in other borrowed funds. Average shareholders’ equity for 2004 was $2.5 billion.
      For 2003, average total assets increased $3.0 billion, or 17.2% from 2002. Average earning assets for 2003 were $18.1 billion, which represented 88.6% of average total assets. For more detailed information on the average balance sheets

F-45


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
for the years ended December 31, 2004, 2003, and 2002, refer to Table 3.
Net Interest Income
      Net interest income (interest income less interest expense) is a major component of net income, representing the earnings of the primary business of gathering funds from deposit and other sources and investing those funds in loans and investment securities. Our long-term objective is to manage those assets and liabilities to maximize net interest income while balancing interest rate, credit, liquidity, and capital risks.
      Net interest income is presented in this discussion on a tax-equivalent basis, so that the income from assets exempt from federal income taxes is adjusted based on a statutory marginal federal tax rate of 35% in all years (See Table 2). The net interest margin is defined as taxable-equivalent net interest income divided by average total interest earning assets and provides an indication of the efficiency of the earnings from balance sheet activities. The net interest margin is affected by changes in the spread between interest earning asset yields and interest bearing liability costs (spread rate), and by the percentage of interest earning assets funded by non-interest bearing liabilities.
      Net interest income for 2004 was a record $860.7 million, up $97.6 million, or 12.8%, from 2003. On a taxable-equivalent basis, net interest income was $867.6 million, up $97.2 million, or 12.6%, over 2003. During 2004, average interest earning assets increased $2.5 billion, or 13.8%, with the majority of this increase attributable to loan growth. Increases in the level of deposits and federal funds purchased were the primary funding sources for the increase in earning assets.
Net Interest Margin
      The net interest margin was 4.22% for 2004, down 4 basis points from 2003. This decrease resulted from a 24 basis point decrease in the yield on earning assets, which was partially offset by a 20 basis point decrease in the effective cost of funds, which includes non-interest bearing demand deposits.
      The primary earning assets of the Company, loans and investment securities, experienced declines in yields during 2004. Loan yields decreased 25 basis points, primarily due to the continued impact of the historically low interest rate environment on fixed rate loan yields and the continuation of a customer-driven shift in the loan portfolio to a higher percentage of variable rate loans. Due to customer demand, essentially all of the Company’s loan growth was in the form of variable rate loans, primarily indexed to the prime rate. Due to historically low rates and the steep yield curve that prevailed for most of 2004, these loans were generally lower yielding than fixed rate loans. Increases in the prime rate, which started in the middle of 2004, have begun to have a positive impact on the realized yields from the variable rate loan portfolio. Investment security yields declined 33 basis points, primarily due to the continued maturity and runoff of older, higher yielding securities. Reinvestment of these cash flows at lower yields has continued to have a negative impact on realized securities yields.
      The primary factors driving the 20 basis point decrease in the effective cost of funds were a 37 basis point decrease in the cost of time deposits and a 56 basis point decrease in the cost of other borrowed funds. Time deposits costs decreased as older, higher rate deposits matured and were renewed at lower yield levels. Other borrowed funds costs decreased due to the maturity of higher rate fixed rate borrowings and an increase in the utilization of variable rate borrowings. These variable rate borrowings have been utilized to better match the strong growth of our variable rate loan portfolio. Other borrowed funds costs were also favorably impacted by Synovus’ entering into a $100 million receive fixed pay floating interest rate swap to hedge a portion of its long-term debt. This transaction was completed in December 2003. In addition to these factors, the continued improvement in our deposit mix had a positive impact on the effective cost of funds. This improvement is primarily reflected in the strong growth of money market and demand deposit accounts.
      During the third quarter of 2004, Synovus reassessed the standard loan origination costs and methodology used in conjunction with its accounting for loan origination fees and costs. As part of this assessment, Synovus changed its methodology and now recognizes these costs netted against origination fees over the life of the respective loans as an adjustment of yield (interest income). Synovus had previously recognized fee income over the life of its loans after recognizing a portion of fee income upon loan origination to offset origination costs. The new methodology was implemented on a prospective basis during the fourth quarter of 2004. The change was not material to Synovus’ financial position, results of operations, or cash flows. The new methodology did however result in a decrease in general and administrative expenses of $9.2 million with a corresponding decrease (of approximately the same amount) in interest income and the net interest margin. This change in accounting methodology will continue to impact net interest income and the net interest margin in 2005.
      The net interest margin was 4.26% for 2003, down 39 basis points from 2002. This decrease resulted from a 91 basis point decrease in the yield on earning assets, which was partially offset by a 52 basis point decrease in the effective cost of funds, which includes non-interest bearing demand

F-46


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
deposits. The primary earning assets of the Company, loans and investment securities, experienced declines in yields during 2003. Loan yields decreased 82 basis points, primarily due to a 55 basis point decrease in the average prime rate and a customer-driven shift in the loan portfolio to a higher level of variable rate loans. Investment security yields declined 149 basis points, primarily due to lower reinvestment yields and a higher level of prepayments. High levels of prepayment activity resulted in accelerated premium amortization and a greater volume of funds to reinvest at lower yields, both of which had a negative impact on realized securities yields.
 
Table 2     Net Interest Income
                           
    Years Ended December 31,
(In thousands)    
    2004   2003   2002
             
Interest income
  $ 1,159,020       1,061,492       1,055,040  
Taxable-equivalent adjustment
    6,960       7,388       7,265  
                   
 
Interest income, taxable-equivalent
    1,165,980       1,068,880       1,062,305  
Interest expense
    298,341       298,428       337,536  
                   
 
Net interest income, taxable-equivalent
  $ 867,639       770,452       724,769  
                   
 

F-47


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 3 Consolidated Average Balances, Interest, and Yields
                                                                             
    2004   2003   2002
             
    Average       Yield/   Average       Yield/   Average       Yield/
(Dollars in thousands)   Balance   Interest   Rate   Balance   Interest   Rate   Balance   Interest   Rate
                                     
Assets
                                                                       
Interest earning assets:
                                                                       
 
Taxable loans, net(a)(b)
  $ 17,881,572       1,048,337       5.86 %   $ 15,556,295       948,351       6.10 %   $ 13,312,986       920,595       6.92 %
 
Tax-exempt loans, net(a)(b)(c)
    71,394       4,257       5.96       69,924       4,950       7.08       67,759       4,609       6.80  
 
Allowance for loan losses
    (247,054 )                 (220,004 )                 (184,253 )            
                                                       
   
Loans, net
    17,705,912       1,052,594       5.94       15,406,215       953,301       6.19       13,196,492       925,204       7.01  
                                                       
 
Taxable investment securities
    2,366,631       88,560       3.74       2,065,924       83,727       4.05       1,829,301       103,688       5.67  
 
Tax-exempt investment securities(c)
    230,815       16,268       7.05       235,401       16,920       7.19       233,537       17,167       7.35  
                                                       
   
Total investment securities
    2,597,446       104,828       4.04       2,301,325       100,647       4.37       2,062,838       120,855       5.86  
                                                       
 
Interest earning deposits with banks
    4,197       32       0.76       4,515       25       0.55       3,857       51       1.31  
 
Federal funds sold and securities purchased under resale agreements
    148,685       1,945       1.31       111,893       1,546       1.38       71,389       1,538       2.12  
 
Mortgage loans held for sale
    117,479       6,581       5.60       254,240       13,361       5.26       229,073       14,657       6.40  
                                                       
   
Total interest earning assets
    20,573,719       1,165,980       5.67       18,078,188       1,068,880       5.91       15,563,649       1,062,305       6.82  
                                                       
 
Cash and due from banks
    655,069                       594,097                       489,389                  
 
Premises and equipment, net
    855,197                       714,255                       596,527                  
 
Other real estate
    26,420                       28,273                       22,147                  
 
Other assets(d)
    1,164,596                       998,040                       742,942                  
                                                       
   
Total assets
  $ 23,275,001                     $ 20,412,853                     $ 17,414,654                  
                                                       
Liabilities and Shareholders’ Equity
                                                                       
Interest bearing liabilities:
                                                                       
 
Interest bearing demand deposits
  $ 2,762,104       16,764       0.61     $ 2,515,161       17,779       0.71     $ 2,035,917       19,532       0.96  
 
Money market accounts
    4,481,042       54,387       1.21       3,695,601       41,086       1.11       3,058,174       50,594       1.65  
 
Savings deposits
    548,736       1,002       0.18       502,246       1,243       0.25       446,205       2,431       0.54  
 
Time deposits
    6,212,872       144,131       2.32       5,848,271       157,453       2.69       5,346,391       188,099       3.52  
 
Federal funds purchased and securities sold under repurchase agreements
    1,479,815       19,286       1.30       1,101,216       11,829       1.07       1,131,455       18,639       1.65  
 
Other borrowed funds
    1,718,556       62,771       3.65       1,639,487       69,038       4.21       1,185,200       58,241       4.85  
                                                       
   
Total interest bearing liabilities
    17,203,125       298,341       1.73       15,301,982       298,428       1.95       13,203,342       337,536       2.55  
                                                       
   
Spread rate
                    3.94 %                     3.96 %                     4.27 %
                                                       
Non-interest bearing demand deposits
    3,048,465                       2,501,539                       1,983,131                  
Other liabilities
    544,007                       442,555                       372,689                  
Shareholders’ equity
    2,479,404                       2,166,777                       1,855,492                  
                                                       
   
Total liabilities and shareholders’ equity
  $ 23,275,001                     $ 20,412,853                     $ 17,414,654                  
                                                       
Net interest income/margin
            867,639       4.22 %             770,452       4.26 %             724,769       4.65 %
                                                       
Taxable-equivalent adjustment
            (6,960 )                     (7,388 )                     (7,265 )        
                                                       
Net interest income, actual
          $ 860,679                     $ 763,064                     $ 717,504          
                                                       
(a)  Average loans are shown net of unearned income. Nonperforming loans are included.
 
(b)  Interest income includes amortization of loan origination fees (and net of amortization of loan origination costs beginning in the fourth quarter of 2004) as follows: 2004 - $60.4 million, 2003 - $65.7 million, 2002 - $59.7 million.
 
(c)  Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 35%, in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
 
(d)  Includes average net unrealized gains (losses) on investment securities available for sale of $12.6 million, $48.8 million, and $53.6 million for the years ended December 31, 2004, 2003, and 2002, respectively.

F-48


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 4     Rate/Volume Analysis
                                                     
    2004 Compared to 2003   2003 Compared to 2002
         
(In thousands)        
    Change Due to (a)   Change Due to (a)
         
        Yield/   Net       Yield/   Net
    Volume   Rate   Change   Volume   Rate   Change
                         
Interest earned on:
                                               
 
Taxable loans, net
  $ 141,842       (41,856 )     99,986       155,237       (127,481 )     27,756  
 
Tax-exempt loans, net (b)
    104       (797 )     (693 )     147       194       341  
 
Taxable investment securities
    12,179       (7,346 )     4,833       13,417       (33,378 )     (19,961 )
 
Tax-exempt investment securities (b)
    (330 )     (322 )     (652 )     137       (384 )     (247 )
 
Interest earning deposits with banks
    (2 )     9       7       9       (35 )     (26 )
 
Federal funds sold and securities purchased under resale agreements
    508       (109 )     399       859       (851 )     8  
 
Mortgage loans held for sale
    (7,194 )     414       (6,780 )     1,611       (2,907 )     (1,296 )
                                     
   
Total interest income
    147,107       (50,007 )     97,100       171,417       (164,842 )     6,575  
                                     
Interest paid on:
                                               
 
Interest bearing demand deposits
    1,753       (2,768 )     (1,015 )     4,601       (6,354 )     (1,753 )
 
Money market accounts
    8,718       4,583       13,301       10,518       (20,026 )     (9,508 )
 
Savings deposits
    116       (357 )     (241 )     303       (1,491 )     (1,188 )
 
Time deposits
    9,808       (23,130 )     (13,322 )     17,666       (48,312 )     (30,646 )
 
Federal funds purchased and securities sold under repurchase agreements
    4,051       3,406       7,457       (499 )     (6,311 )     (6,810 )
 
Other borrowed funds
    3,329       (9,596 )     (6,267 )     21,354       (10,557 )     10,797  
                                     
   
Total interest expense
    27,775       (27,862 )     (87 )     53,943       (93,051 )     (39,108 )
                                     
   
Net interest income
  $ 119,332       (22,145 )     97,187       117,474       (71,791 )     45,683  
                                     
(a) The change in interest due to both rate and volume has been allocated to the rate component.
 
(b) Reflects taxable-equivalent adjustments using the statutory federal income tax rate of 35% in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
 
Non-Interest Income
      Non-interest income consists of TSYS revenues as well as a wide variety of fee generating services from the Financial Services segment. Consolidated non-interest income was $1.52 billion, $1.37 billion, and $1.23 billion for the years ended December 31, 2004, 2003 and 2002, respectively. TSYS’ combined revenues represented 78.5% of consolidated non-interest income in 2004 compared to 77.3% in 2003.
      Non-interest income excluding reimbursable items totaled $1.3 billion in 2004, an increase of 12.9% from 2003. For 2003, non-interest income excluding reimbursable items was $1.1 billion, an increase of 14.0% from 2002. Revenues from electronic payment processing and other transaction processing services offered by TSYS were the largest contributors, increasing $130.8 million, or 15.9% in 2004, and increasing $102.6 million, or 14.3% in 2003 over the previous year. Financial Services’ non-interest income increased $16.4 million, or 5.3% in 2004, and $41.8 million or 15.5% in 2003. The increase in Financial Services’ non-interest income in 2004 was led by an increase in service charges on deposits.
Transaction Processing Services:
      TSYS’ revenues are derived from providing electronic payment processing and related services to financial and nonfinancial institutions, generally under long-term processing contracts. TSYS’ services are provided through TSYS’ cardholder systems, TS2 and TS1, to financial institutions and other organizations throughout the United States, Mexico, Canada, Honduras, Puerto Rico and Europe. TSYS currently offers merchant services to financial institutions and other organizations in Japan through its majority owned subsidiary, GP Network Corporation (GP Net). TSYS also provides back-

F-49


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
end processing services for its joint venture, Vital, to support merchant processing in the United States.
      The following table summarizes TSYS’ accounts on file at December 31, 2004, 2003, and 2002.
                                         
 
Accounts on File (AOF) Information   Percent Change
(in millions)    
    2004   2003   2002   2004 vs. 2003   2003 vs. 2002
                     
At December 31
    357.6       273.9       245.9       30.5 %     11.4 %
YTD Average
    303.1       262.6       232.1       15.4       13.1  
 
Major Customers
      A significant amount of TSYS revenues is derived from long-term contracts with large clients, including certain major customers. On January 25, 2005 TSYS announced that it had extended its agreement with one of its major customers, Bank of America, for an additional five years through 2014. The expanded relationship covers all Visa and Mastercard consumer and commercial card accounts issued by Bank of America as well as the recently acquired portfolio of FleetBoston. Bank of America accounted for approximately 18.5%, 18.2% and 18.6% of TSYS’ total revenues for the years ended December 31, 2004, 2003 and 2002, respectively. The loss of Bank of America, or any other major or significant client, could have a material adverse effect on TSYS’ financial position, results of operations and cash flows.
      TSYS has a long-term processing relationship with Providian Financial Corporation (Providian), one of the largest bankcard issuers in the nation, until 2011. Providian accounted for approximately 8.0%, 10.4% and 13.3% of TSYS’ total revenues for the years ended December 31, 2004, 2003 and 2002, respectively. The decrease in revenues from Providian is the result of a change in the types of services TSYS offers to Providian, such as statements and card personalization, as well as the decrease in the number of accounts TSYS processed. The loss of Providian, or any other major or significant client, could have a material adverse effect on TSYS’ financial position, results of operations and cash flows.
      TSYS works to maintain a large and diverse customer base across various industries. In addition to its two major customers, TSYS has other large clients representing a significant portion of its total revenues. The loss of any one of TSYS’ large clients could have a material adverse effect on TSYS’ financial position, results of operations and cash flows.
International Revenue
      Total revenues from clients based in Europe were $101.6 million for 2004, a 48.1% increase over the $68.6 million in 2003, which was a 25.6% increase over the $54.6 million in 2002. The growth in revenues in 2004 from clients based in Europe was a result of the growth of existing clients, the conversion of new accounts, the effect of currency translation and the increased use of value added products and services by clients in Europe.
      Total revenues from clients based in Mexico were $11.2 million for 2004, a 64.2% decrease from the $31.4 million for 2003, which was a 7.5% increase from the $29.2 million in 2002. During 2003, TSYS’ largest client in Mexico notified TSYS that the client would be utilizing its internal global platform and deconverted in the fourth quarter of 2003. This client represented approximately 70% of TSYS’ revenues from Mexico. Another Mexican client notified TSYS of its intentions to utilize its internal global platform and deconverted in mid-2004. This client represented approximately 21% of TSYS’ revenues from Mexico prior to the deconversions. As a result, management expects electronic payment processing revenues for 2005 from Mexico will decrease when compared to electronic payment processing revenues from Mexico for 2004.
Value Added Products and Services
      TSYS’ electronic payment processing services revenues are also impacted by the use of optional value added products and services of TSYS’ processing systems. Value added products and services are optional features to which each client can choose to subscribe in order to potentially increase the financial performance of its portfolio. Value added products and services are included mainly in electronic payment processing services revenue.
      For the years ended December 31, 2004, 2003 and 2002, value added products and services represented 13.8%, 14.1% and 12.7% of total revenues, respectively. Revenues from these products and services, which include some reimbursable items paid to third-party vendors, increased 10.8%, or $16.0 million, for 2004 compared to 2003 and increased 22.1%, or $26.8 million, for 2003 compared to 2002.
Electronic Payment Processing Revenues
      Electronic payment processing revenues are generated primarily from charges based on the number of accounts on file, transactions and authorizations processed, statements mailed, credit cards embossed and mailed, and other processing services for cardholder accounts on file. Cardholder accounts on file include active and inactive consumer credit, retail, debit, stored value and commercial card accounts. Due to the number of cardholder accounts processed by TSYS and the expanding use of cards, as well as increases in the scope of services offered to clients, revenues relating to electronic payment processing services have continued to grow.

F-50


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
      Electronic payment processing services revenues increased 11.5%, or $80.4 million, for the year ended December 31, 2004, compared to the year ended December 31, 2003, which increased 14.4%, or $88.2 million, compared to the year ended December 31, 2002.
      On March 3, 2003, TSYS announced that Bank One had selected TSYS to upgrade its credit card processing. Under the long-term software licensing and services agreement, TSYS is to provide electronic payment processing services to Bank One’s credit card accounts for at least two years starting in 2004 (excluding statement and card production services). Following the provisions of processing service, TSYS is to license a modified version of its TS2 consumer and commercial software to Bank One under a perpetual license with a six-year payment term. This agreement has been superseded by the agreement with Chase described below. TSYS used the percentage-of-completion accounting method for its agreement with Bank One and recognized revenues in proportion to costs incurred. TSYS’ revenues from Bank One were less than 10% of TSYS’ total revenues in 2004 and 2003, respectively.
      On January 20, 2004, Circuit City Stores, Inc. (Circuit City) announced an agreement to sell its private-label credit card business to Bank One. TSYS has a long-term agreement with Circuit City until April 2006. On July 1, 2004, Bank One and Chase merged under the name Chase.
      On October 13, 2004, TSYS finalized a definitive agreement with Chase to service the combined card portfolios of Chase Card Services and to upgrade its card-processing technology. The agreement extends a relationship that started with TSYS and the former Bank One Corp. in March 2003. Pursuant to the revised agreement, the first phase of the project was executed successfully and Bank One’s remaining accounts were converted to the modified TS2 processing platform during the fourth quarter of 2004, according to the project’s original schedule. Chase is expected to convert its consumer and commercial accounts to modified TS2 in the second half of 2005, after which TSYS expects to maintain the card-processing functions of Chase Card Services for at least two years. Chase Card Services then has the option to either extend the processing agreement for up to five additional two-year periods or migrate the portfolio in-house, under a perpetual license of a modified version TS2 with a six-year payment term.
      As a result of the new agreement with Chase, TSYS discontinued its use of the percentage-of-completion accounting method for the original agreement with Bank One. The revised agreement is accounted for in accordance with Emerging Issues Task Force (EITF) Issue No. 00-21, “Accounting for Revenue Arrangements with Multiple Deliverables,” and other applicable guidance.
      TSYS expects that the 2005 impact of the agreement on TSYS’ earnings per share will be $0.05-$0.06 and the 2006 impact will be $0.06-$0.07. Beyond 2006, the annual EPS impact of the agreement will depend upon Chase Card Services’ decision to continue the processing agreement or to exercise its option to license the software.
      In October 2003, Circuit City announced that it had sold its Visa and MasterCard portfolio, which includes credit card receivables and related cash reserves to FleetBoston. On March 31, 2004 Bank of America acquired FleetBoston.
      In July 2003, Sears and Citigroup announced an agreement for the sale by Sears to Citigroup of the Sears credit card and financial services businesses. Sears and Citigroup are both clients of TSYS, and TSYS considers its relationships with both companies to be very positive. TSYS and Sears are parties to a 10-year agreement, which was renewed in January of 2000, under which TSYS provides transaction processing for more than 86.0 million Sears accounts. During the year ended December 31, 2004, TSYS’ revenues from the agreement with Sears represented less than 10% of TSYS’ consolidated revenues. The agreement includes provisions for termination for convenience prior to its expiration upon the payment of a termination fee. The agreement with Sears also grants to Sears the one-time right to market test TSYS’ pricing and functionality after May 1, 2004. Potential results of such market test, in which TSYS would be a participant, include continuation of the processing agreement under its existing terms, continuation of the processing agreement under mutually agreed modified terms, or termination of the processing agreement after May 1, 2006 without a termination fee. The impact of the transaction between Sears and Citigroup on the financial position, results of operations and cash flows of TSYS cannot be determined at this time.
      Revenues associated with ProCard are included in electronic payment processing services. These services include providing customized, Internet, Intranet and client/server software solutions for commercial card management programs. Revenues from these services increased 11.3% to $24.7 million in 2004, compared to $22.2 million in 2003, which increased 23.0% compared to $18.0 million in 2002.
      On August 2, 2004, TSYS completed the acquisition of Clarity Payment Solutions, Inc. (Clarity). Clarity was renamed TSYS Prepaid, Inc. (TSYS Prepaid). TSYS Prepaid is a leading provider of prepaid card solutions that utilize the Visa, MasterCard, EFT and ATM networks for Fortune 500 companies as well as domestic and international financial institutions. For the year ended December 31, 2004, TSYS revenues in-

F-51


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
clude $8.2 million related to revenues from TSYS Prepaid and are included in electronic payment processing services.
Other Transaction Processing Services Revenue
      Revenues associated with TSYS’ wholly owned subsidiaries, Columbus Depot Equipment Company (CDEC), Columbus Productions, Inc. (CPI), TSYS Total Debt Management, Inc. (TDM) and Enhancement Services Corporation (ESC) are included in other transaction processing services revenue.
      On April 28, 2003 TSYS completed the acquisition of ESC. For the year ended December 31, 2004, other transaction processing services revenue included $21.5 million related to ESC’s revenues compared to $11.9 million for 2003.
      Other transaction processing services revenue increased $50.4 million, or 41.8%, in 2004, compared to 2003. In 2003, other transaction processing services revenue increased $14.4 million, or 13.6%, compared to 2002. Other transaction processing services revenue increased primarily as a result of increased debt collection services performed by TDM and the revenues associated with ESC.
Equity in Income of Joint Ventures
      TSYS’ share of income from its equity in joint ventures was $23.7 million, $17.8 million, and $20.6 million for 2004, 2003, and 2002, respectively. The increase in 2004 was primarily the result of improvements in Vital’s operating results from increased volumes. The decrease in 2003 is primarily attributable to the decrease in Vital’s operating results as a result of pricing concessions and charges associated with an executive’s retirement and termination of Vital’s stock-based compensation plans. These amounts are reflected as a component of other operating income in the consolidated statements of income.
Financial Services:
      Financial Services’ total non-interest income was $327.4 million, $311.0 million, and $269.2 million for the years ended December 31, 2004, 2003, and 2002, respectively. Table 5 shows the principal components of Financial Services’ non-interest income.
      Service charges on deposits represent the single largest fee income component for Financial Services. Service charges on deposits totaled $121.1 million in 2004, an increase of 12.8% from the previous year, and $107.4 million in 2003, an increase of 14.3% from 2002. The main factors that contributed to the increase in service charges over the last two years were increases in the number of individual and commercial accounts, transaction volume growth, growth related to the new addition of new products, and the effect of pricing increases in certain service charges.
      Fiduciary and asset management fees are derived from providing estate administration, employee benefit plan administration, personal trust, corporate trust, investment management and financial planning services. At December 31, 2004 and 2003, the market value of assets under management was approximately $10.1 billion and $9.7 billion, respectively. Assets under management increased 3.7% due to appreciation in the equity markets as well as net new business. Assets under management consist of all assets where Synovus has investment authority as well as our proprietary mutual funds. Assets under advisement were approximately $2.6 billion and $2.0 billion at December 31, 2004 and 2003, respectively. Assets under advisement consist of non-managed assets as well as non-custody assets where Synovus earns a consulting fee. Assets under advisement increased 33.0% over 2003. Total assets under management and advisement by Synovus grew to $12.7 billion in 2004 from $11.7 billion in 2003 or 8.7%. The increase in fiduciary and asset management fees is primarily due to higher market values of equity securities for 2004 compared to a year ago, as well as the addition of $1.7 billion in new assets during 2004. This increase in fees was partially offset by a $1.2 million decrease in fees for 2004 related to certain divestitures completed in the second half of 2003 and first quarter of 2004.
      At December 31, 2003 and 2002, the market value of total assets under management and advisement was approximately $11.7 billion and $8.9 billion, respectively. These assets increased 30.7% due to appreciation in the equity markets as well as net new business. Fiduciary and asset management fees were impacted by lower average market values of equity securities during 2003 compared to 2002. Most of the impact of the lower market values of managed assets was offset by the addition of $1.5 billion in new assets during 2003. Additionally, these fees increased by $1.9 million compared to 2002 due to the acquisition of GLOBALT, Inc. in the second quarter of 2002.
      Brokerage and investment banking revenue was $21.7 million in 2004, a 6.3% increase over the $20.5 million in 2003. Brokerage assets were $3.1 billion and $2.8 billion as of December 31, 2004 and 2003, respectively. The increase in revenue was mainly driven by an increase in the amount of fee-based assets held versus assets in traditional brokerage accounts.
      Brokerage revenue for 2003 benefited from growth in equity and fixed income sales along with increased advisory fees on fee-based assets. Total brokerage and investment banking revenue for 2003 was $20.5 million, up 8.6% over 2002.

F-52


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
      Mortgage banking income was $26.3 million in 2004, a 55.1% or $32.3 million decrease from 2003 levels. Mortgage production volume was $1.4 billion in 2004, compared to $2.7 billion in 2003. The decrease was expected and consistent with industry averages as mortgage refinancing activity declined significantly during 2004.
      Total mortgage banking income for 2003 benefited from record-low interest rates, which generated substantial mortgage refinancing activity. Total mortgage banking income for 2003 was $58.6 million, up 41.9% over 2002 levels. Total mortgage production volume was $2.7 billion, up from $2.2 billion in 2002. Secondary marketing gains were $24.9 million in 2003, compared to $13.2 million in 2002. The increase in secondary marketing gains was primarily due to the increase in demand which resulted in more favorable pricing.
      Other fee income includes fees for letters of credit, safe deposit box fees, access fees for automatic teller machine use, official check issuance fees, and other miscellaneous fee-related income. For the years ended December 31, 2004 and 2003, $3.1 million and $2.8 million of the total increase, respectively, was due to increases in letter of credit fees.
      Other operating income was $55.2 million in 2004, compared to $32.4 million in 2003. The main components of other operating income are income from company-owned life insurance policies, insurance commissions, and other items discussed below.
      Other operating income includes pre-tax gains from the sales of banking locations of $15.8 million in 2004 and $15.4 million in 2002. These sales have resulted from Synovus’ strategic market repositioning by exiting certain low growth markets and reinvesting these resources into higher growth markets. In 2002, other operating income included a $10.0 million pre-tax gain from the sale of the Star System ATM network, which represented our ownership interest in the network.
 
Table 5 Non-Interest Income - Financial Services Segment
                           
    2004   2003   2002
(In thousands)            
Service charges on deposits
  $ 121,103       107,404       93,969  
Fiduciary and asset management fees
    43,757       39,922       36,131  
Brokerage and investment banking revenue
    21,748       20,461       18,840  
Mortgage banking income
    26,300       58,633       41,323  
Credit card fees
    30,025       26,044       22,469  
Securities gains, net
    75       2,491       2,638  
Other fee income
    29,227       23,682       20,494  
Other operating income
    55,206       32,386       41,685  
                   
 
Total non-interest income before impairment loss on private equity investment
    327,441       311,023       277,549  
Impairment loss on private equity investment
                (8,355 )
                   
 
Total non-interest income
  $ 327,441       311,023       269,194  
                   
 
Non-Interest Expense
      Management analyzes non-interest expense in two separate components: Financial Services and Transaction Processing Services. Table 6 summarizes this data for the years ended December 31, 2004, 2003, and 2002.
Financial Services:
2004 vs. 2003
      Reported total non-interest expense for the Financial Services segment increased $46.3 million or 8.0% over 2003. The single largest factor impacting the year-over-year growth relates to acquisitions and divestitures completed during the years of 2004 and 2003. Total non-interest expense, excluding the amounts related to acquisitions and divestitures completed in 2004 and 2003, increased by $32.4 million or 5.7% compared to 2003. The core infrastructure expenses within the support units (primarily human resources, technology, and corporate overhead) increased by approximately 4.6% over the prior year. The remainder of the increase was primarily in the sales and production areas of the highest growth banking markets.

F-53


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
      Total employees were 6,450 at December 31, 2004, up 48 from 6,402 employees at December 31, 2003. Excluding the impact of new markets and divestitures, total employees decreased from the prior year by 89.
      Total salaries and other personnel expense increased $24.3 million or 7.1% in 2004 compared to 2003. This category is impacted by certain items as follows:
  •  Total performance-based incentive compensation was approximately $27.1 million in 2004, an $18.8 million increase from 2003 levels;
 
  •  Total mortgage banking unit salaries and other personnel expenses (excluding performance-based incentive compensation) were $23.1 million in 2004, a $10.1 million decrease from 2003;
 
  •  The total increase related to the net effect of acquisitions and divestitures completed in 2004 and 2003 was $5.1 million;
 
  •  The change in methodology for recording loan origination fees and costs (described in the section titled “Earning Assets, Sources of Funds, and Net Interest Income”) resulted in a decrease in salaries and other personnel expense of $9.2 million. This amount consists of the total deferred loan origination costs for 2004.
      Net occupancy and equipment expense increased $6.3 million or 8.3% during 2004. Approximately $1.2 million of the total increase was related to the net effect of acquisitions and divestitures completed in 2004 and 2003. Additionally, rent expense increased by approximately $2.1 million during 2004.
      Other operating expenses increased $15.7 million or 9.8% over 2003. Approximately $3.0 million of the total increase was related to the net effect of acquisitions and divestitures completed in 2004 and 2003. The 2004 amounts also reflect an estimated loss in the amount of $8.1 million related to credit card charge-backs that have not been recovered.
      The efficiency ratio (non-interest expense divided by the sum of federal taxable equivalent net interest income and non-interest income excluding net securities gains) was 52.06% for 2004 compared to 53.34% in 2003. The net overhead ratio (non-interest expense less non-interest income - excluding net securities gains divided by total average assets) improved to 1.32% for the year compared to 1.36% for 2003.
      During 2005, Synovus will incur incremental expenses related to its Retail Strategy of approximately $3 million. This amount represents a partial year cost as the expenses will be incurred gradually beginning in 2005. The total incremental annual expense related to our Retail Strategy is estimated at $7 million. These costs consist primarily of training, advertising, promotions, sales incentives, as well as depreciation and maintenance expense related to new capital expenditures. Synovus will also invest approximately $6 million in 2005 in the form of additional capital expenditures at our retail locations. A majority of these expenditures will be related to renovations, redesign, and new equipment for our 281 existing bank branches. These capital expenditures are in addition to our new technology platform, S-Link. Through December 31, 2004, the total capital expenditures related to S-Link are approximately $10 million.
2003 vs. 2002
      Non-interest expense increased $59.9 million, or 11.6% in 2003 over 2002. Salaries and other personnel expenses increased $35.8 million or 11.8%. Approximately $13.7 million of the total increase was related to net effect of acquisitions and divestitures completed in 2003 and 2002. The remaining increase related primarily to normal merit and promotional salary adjustments.
      Net occupancy and equipment expense increased $6.6 million or 9.6% during 2003. Approximately $3.9 million of the total increase was related to the net effect of acquisitions and divestitures completed in 2003 and 2002. Additionally, software maintenance contracts expense increased by approximately $1.0 million during 2003.
      Other operating expenses increased $17.5 million or 12.3% during 2003. The increase was impacted by approximately $10.0 million in incremental costs related to acquisitions and divestitures completed in 2003 and 2002, as well as expenses and net loss associated with foreclosed real estate properties in 2003.
Transaction Processing Services:
      During 2004, TSYS’ operating expenses as a percentage of revenues increased to 76.9%, compared to 75.1% and 75.7% for 2003 and 2002, respectively. Operating expenses increased in 2004 as compared to 2003 primarily due to the increase in costs associated with TSYS Total Debt Management Inc.’s (TDM) debt collection arrangement, increased performance-based incentive benefit accruals and the write-off of TSYS’s double-byte software development project.
      Salaries and other personnel expense increased 10.6% in 2004 over 2003, compared to 9.4% in 2003 over 2002. A significant portion of TSYS’ operating expenses relates to salaries and other personnel costs. During 2004, the average number of employees increased to 5,594 compared to 5,494 in 2003 and 5,267 in 2002. The majority of the increase in the

F-54


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
number of employees in 2004 as compared to 2003 is a result of the acquisition of TSYS Prepaid offset by the workforce reduction announced in February 2004. The majority of the increase in the number of employees for 2003 compared to 2002 related to the acquisition of ESC and the opening of a programming center in Boise, Idaho. The change in total employment costs consists of increases of $16.3 million, $16.1 million and $53.1 million in 2004, 2003 and 2002, respectively, associated with the growth in the number of employees, normal salary increases and related employee benefits. These increases were net of $14.0 million, $32.6 million and $42.9 million in 2004, 2003 and 2002, respectively, invested in software development and contract acquisition costs. The growth in employment expenses is also impacted by the accrual for performance-based incentives. For the years ended December 31, 2004, 2003 and 2002, TSYS had accrued $22.5 million, $8.4 million and $17.4 million, respectively, of performance-based incentives.
      Net occupancy and equipment expense increased 16.4% in 2004 over 2003, compared to 17.6% in 2003 over 2002. Depreciation and amortization expense increased $3.9 million, or 5.2%, to $80.0 million for the year ended December 31, 2004, compared to $76.1 million for the year ended December 31, 2003, which increased $17.8 million, or 30.6%, from $58.3 million for the year ended December 31, 2002. Amortization expense of licensed computer software decreased by $3.4 million or 8.4% in 2004 over 2003. Amortization expense of licensed computer software increased by $10.9 million in 2003 as TSYS expanded it processing capacity. TSYS has certain license agreements requiring increased license fees based upon achieving certain thresholds of processing capacity. Amortization expense of developed software increased $815,000 for the year ended December 31, 2004, as compared to the prior period in 2003, as a result of developed software placed in service in 2003. The increase was offset by some of TSYS’ developed software becoming fully amortized in 2004. Amortization expense of developed software in 2003 increased $5.3 million as a result of developed software placed in service during 2002.
      During 2004, TSYS decided to change its approach for entry into the Asia-Pacific market. As a result, TSYS recognized a $10.1 million charge to net occupancy and equipment expense for the write-off of the double-byte software development project.
      Due to rapidly changing technology in computer equipment and software, TSYS’ equipment and software needs are fulfilled primarily through operating leases and software licensing arrangements. Equipment and software rental expense was $88.7 million for the year ended December 31, 2004, an increase of $2.8 million, or 3.5%, compared to $85.9 million for the year ended December 31, 2003, an increase of $11.0 million, or 14.6%, compared to $74.8 million for the year ended December 31, 2002. TSYS’ equipment and software rentals increased in 2004 due to expanding processing capacity and transition costs associated with the opening of its new data centre in Europe. TSYS’ equipment and software rentals increased in 2003 as a result of expanding processing capacity and converting clients to TS2.
      In July 2003, TSYS announced plans to build a state-of-the-art data centre in Knaresborough, England to accommodate future client growth and to prepare for its corporate expansion throughout Europe. In October 2004, TSYS announced the completion of its 53,000 square-foot data centre. The centre replaced TSYS’ leased data centre in Harrogate, England.
      Other operating expenses increased 48.8% in 2004 compared to 2003, and increased 12.6% in 2003 compared to 2002. Other operating expenses were impacted by the court costs associated with a new debt collection arrangement entered into by TDM, amortization of contract acquisition costs, the provision for bad debt expense, and the provision for transaction processing accruals. As a result of a new debt-collection agreement with an existing client in 2003, TSYS recognized approximately $33.9 million and $12.4 million of court costs and attorney commissions in operating expense for the years ended December 31, 2004 and 2003, respectively, that it expects to recover in future periods. Amortization of contract acquisition costs associated with conversions was $11.2 million, $7.7 million and $3.5 million in 2004, 2003 and 2002, respectively.
      Other operating expenses also include charges for processing errors, contractual commitments and bad debt expense. Management’s evaluation of the adequacy of its transaction processing reserves and allowance for doubtful accounts is based on a formal analysis which assesses the probability of losses related to contractual contingencies, processing errors and uncollectible accounts. Increases and decreases in transaction processing provisions and charges for bad debt expense are reflected in other operating expenses.
      For 2004, 2003 and 2002, transaction processing provisions were $9.9 million, $3.4 million and $6.5 million, respectively. For the years ended December 31, 2004 and 2003, TSYS had recoveries of bad debt expense of $1.1 million and $1.0 million, respectively, and for the year ended December 31, 2002, TSYS had provisions for bad debt expense of $2.7 million.

F-55


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 6     Non-Interest Expense
                                                   
    2004 (*)   2003 (*)   2002 (*)
     
        Transaction       Transaction       Transaction
(In thousands)   Financial   Processing   Financial   Processing   Financial   Processing
    Services   Services   Services   Services   Services   Services
                         
Salaries and other personnel expense
  $ 364,514       367,881       340,219       332,616       304,422       303,972  
Net occupancy and equipment expense
    82,156       239,534       75,841       205,845       69,214       174,967  
Other operating expenses
    175,004       147,732       159,347       99,261       141,882       88,186  
                                     
 
Total non-interest expense before reimbursable items
  $ 621,674       755,147       575,407       637,722       515,518       567,125  
                                     
(*)  The added totals are greater than the consolidated totals due to inter-segment balances which are eliminated in consolidation.
 
Investment Securities Available for Sale
      The investment securities portfolio consists of debt and equity securities classified as available for sale. Investment securities provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios. At December 31, 2004, approximately $2.1 billion of these investment securities were pledged as required collateral for certain deposits, FHLB advances, and repurchase agreements. See Table 8 for maturity and average yield information of the investment securities portfolio.
      The investment strategy focuses on the use of the investment securities portfolio to manage the interest rate risk created by the inherent mismatch between the loan and deposit portfolios. Due to strong loan demand at subsidiary banks, there is little need for investment securities to augment income or utilize unpledged deposits. As such, the investment securities are primarily U.S. Government agencies and Government agency sponsored mortgage-backed securities, both of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 2004, substantially all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by Federal agencies.
      As of December 31, 2004 and 2003, the estimated fair value of investment securities as a percentage of their amortized cost was 100.0% and 101.3%, respectively. The investment securities portfolio had gross unrealized gains of $20.4 million and gross unrealized losses of $20.6 million, for a net unrealized loss of $224 thousand as of December 31, 2004. As of December 31, 2003, the investment securities portfolio had a net unrealized gain of $32.8 million. Shareholders’ equity included a net unrealized gain of $141 thousand and $20.4 million on the available for sale portfolio as of December 31, 2004 and 2003, respectively.
      During 2004, the average balance of investment securities increased to $2.60 billion, compared to $2.30 billion in 2003. Synovus earned a taxable-equivalent rate of 4.04% and 4.37% for 2004 and 2003, respectively, on its investment securities portfolio. For the years ended December 31, 2004 and 2003, average investment securities represented 12.6% and 12.7%, respectively, of average interest earning assets.
      The calculation of weighted average yields for investment securities in Table 8 is based on the amortized cost and effective yields of each security. The yield on state and municipal securities is computed on a taxable-equivalent basis using the statutory federal income tax rate of 35%. Maturity information is presented based upon contractual maturity. Actual maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties.

F-56


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 7     Investment Securities Available for Sale
(In thousands)
                           
    December 31,
     
    2004   2003   2002
             
U.S. Treasury and U.S. Government agencies
  $ 1,305,471       1,353,825       1,202,320  
Mortgage-backed securities
    1,026,724       847,007       707,946  
State and municipal
    237,832       248,738       252,522  
Other investments
    125,566       79,687       74,937  
                   
 
Total
  $ 2,695,593       2,529,257       2,237,725  
                   
 

F-57


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 8 Maturities and Average Yields of Investment Securities
                     
    December 31, 2004
     
    Investment Securities
    Available for Sale
     
    Estimated   Average
    Fair Value   Yield
(Dollars in thousands)        
U.S. Treasury and
U.S. Government agencies:
               
 
Within 1 year
  $ 130,009       3.37 %
 
1 to 5 years
    955,939       3.26  
 
5 to 10 years
    173,949       4.91  
 
More than 10 years
    45,574       5.66  
             
   
Total
  $ 1,305,471       3.57  
             
State and municipal:
               
 
Within 1 year
  $ 12,885       6.48  
 
1 to 5 years
    90,703       6.74  
 
5 to 10 years
    96,148       7.40  
 
More than 10 years
    38,096       7.68  
             
   
Total
  $ 237,832       7.14  
             
Other investments:
               
 
Within 1 year
  $ 3,252       4.90  
 
1 to 5 years
    1,375       3.88  
 
5 to 10 years
           
 
More than 10 years
    102       8.35  
             
   
Total
  $ 4,729       4.68  
             
Equity securities
  $ 120,837       3.91  
             
Mortgage-backed securities
  $ 1,026,724       4.11  
             
Total investment securities:
               
 
Within 1 year
  $ 146,146       3.67  
 
1 to 5 years
    1,048,017       3.56  
 
5 to 10 years
    270,097       5.80  
 
More than 10 years
    83,772       6.58  
 
Equity securities
    120,837       3.91  
 
Mortgage backed securities
    1,026,724       4.11  
             
   
Total
  $ 2,695,593       4.11 %
             
 
Loans
      Since lending activities are a significant source of revenue, our main objective is to adhere to sound lending practices. When analyzing prospective loans, management considers both interest rate and credit quality objectives in determining whether to extend a given loan and the appropriate pricing for that loan. Operating under a decentralized structure, management emphasizes lending in the local markets we serve. Synovus strives to maintain a diversified loan portfolio to spread risk and reduce exposure to economic downturns that may occur in different segments of the economy, geographic locations, or in particular industries. Table 9 illustrates that a significant portion of the loan portfolio is in the real estate sector. However, as discussed further herein, these loans are diversified by geography, industry and loan type. The loan policy discourages loans to highly speculative real estate developments, highly leveraged transactions, and other industries known for excessive risk.
Portfolio Composition
      Synovus continues to maintain a strong local market presence in each of its markets, with a focus on relationship banking. The loan portfolio spreads across five southeastern states with diverse economies. The Georgia affiliates represent a majority with 54% of the consolidated portfolio. The Alabama affiliates represent 16%, followed by South Carolina with 14%, Florida with 12%, and Tennessee with 4%.
      The commercial loan portfolio consists of commercial, financial, agricultural, and real estate loans. These loans are granted primarily on the borrower’s general credit standing and on the strength of the borrower’s ability to generate repayment cash flows from income sources. Real estate construction and mortgage loans are secured by commercial real estate as well as 1-4 family residences, and represent extensions of credit used as interim or permanent financing of real estate properties.
      Total commercial real estate loans at December 31, 2004 were $11.3 billion or 58.0% of the total loan portfolio. As shown on Table 14, the commercial real estate loan portfolio is diversified among various property types: investment properties, 1-4 family properties, land acquisition, owner-occupied, and other property.
      Included in the commercial real estate category are $3.4 billion in loans for the purpose of financing owner-occupied properties and other properties such as churches and other charitable properties, healthcare facilities, restaurants, and recreational properties. The primary source of repayment on these loans is revenue generated from products

F-58


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
or services offered by the business or organization. The secondary source of repayment on these loans is the real estate.
      The commercial real estate loan portfolio includes loans in the Atlanta market totaling $2.4 billion, of which $583 million are investment property loans.
      Retail loans consist of residential mortgages, equity lines, credit card loans, installment loans and other credit line loans. Retail lending decisions are made based upon the cash flow or earning power of the borrower that represents the primary source of repayment. However, in many lending transactions collateral is taken to provide an additional measure of security. Collateral securing these loans provides a secondary source of repayment in that the collateral may be liquidated. Synovus determines the need for collateral on a case-by-case basis. Factors considered include the purpose of the loan, current and prospective credit-worthiness of the customer, terms of the loan, and economic conditions.
Portfolio Growth
      At December 31, 2004, total loans outstanding were $19.5 billion, an increase of 18.3% over 2003. Excluding the impact of acquisitions and divestitures completed in 2004, total loans increased by 15.4% over year-end 2003. Average loans increased 14.9% or $2.3 billion compared to 2003, representing 87.3% of average earning assets and 77.1% of average total assets. The commercial real estate portfolio continues to be the primary driver of the continued growth.
      Total commercial real estate loans increased by $2.2 billion, or 24.7% from year-end 2003. This growth includes $289.4 million in net loans added to our portfolio as a result of the acquisitions and divestitures completed in 2004. Excluding the impact of these acquisitions and divestitures, the commercial real estate portfolio grew by $1.9 billion or 21.6% over year-end 2003. The growth in our commercial real estate portfolio was led by robust growth in commercial development loans, as well as continued growth in residential development and 1-4 family construction. The entry-level to mid-market price range housing market remains strong, particularly in the Atlanta and coastal markets. Underwriting has been tightened in the residential development sector. Management continues to monitor absorption rates, as well as the homebuilders in each of our markets.
      Retail loans increased by $372.5 million or 13.3% from year-end 2003. This growth includes $115.1 million in net loans added to our portfolio as a result of acquisitions and divestitures completed in 2004. Excluding the impact of these acquisitions and divestitures, the retail loan portfolio grew by $257.4 million or 9.2%. The retail strategy has driven the growth in retail loans, particularly with home equity lines of credit, which increased by $310.2 million or 44.2% over year-end 2003.
      Management has increased the focus on growth in non-commercial real estate segments of the portfolio. The fourth quarter of 2004 showed a shift in the growth by category. Excluding the impact of acquisitions and divestitures, commercial real estate loans grew 15.0% annualized, commercial, financial and agricultural loans increased 9.3% annualized, and consumer loans increased 10.9% annualized, compared to annual growth by category of 21.6%, 7.2%, and 9.2%, respectively.
      Table 10 shows the maturity of selected loan categories as of December 31, 2004. Also provided are the amounts due after one year, classified according to the sensitivity in interest rates.
      Actual repayments of loans may differ from the contractual maturities reflected in Table 10 because borrowers have the right to prepay obligations with and without prepayment penalties. Additionally, the refinancing of such loans or the potential delinquency of such loans could create differences between the contractual maturities and the actual repayment of such loans.

F-59


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
                                                                                     
 
Table 9 Loans by Type    
(Dollars in thousands)   December 31,
     
    2004   2003   2002   2001   2000
                     
    Amount   % (*)   Amount   % (*)   Amount   % (*)   Amount   % (*)   Amount   % (*)
                                         
Commercial:
                                                                               
 
Commercial, financial, and agricultural
  $ 5,050,713       25.9 %     4,632,507       28.1 %     4,367,779       30.2       4,004,042       32.2       3,747,047       34.9  
 
Real estate - construction
    5,173,275       26.6       3,958,649       24.1       3,119,508       21.6       2,665,877       21.5       2,411,489       22.4  
 
Real estate - mortgage
    6,116,308       31.4       5,095,247       30.9       4,304,024       29.8       3,138,748       25.3       2,336,234       21.7  
                                                             
   
Total commercial
    16,340,296       83.9       13,686,403       83.1       11,791,311       81.6       9,808,667       79.0       8,494,770       79.0  
                                                             
Retail:
                                                                               
 
Real estate - mortgage
    2,298,682       11.8       1,865,701       11.3       1,701,332       11.8       1,553,154       12.5       1,184,437       11.0  
 
Consumer loans - credit card
    270,412       1.4       252,287       1.5       238,392       1.6       234,651       1.9       233,137       2.2  
 
Consumer loans - other
    612,957       3.1       691,557       4.3       757,626       5.2       843,169       6.8       855,933       8.0  
                                                             
   
Total retail
    3,182,051       16.3       2,809,545       17.1       2,697,350       18.6       2,630,974       21.2       2,273,507       21.2  
                                                             
   
Total loans
    19,522,347               16,495,948               14,488,661               12,439,641               10,768,277          
 
Unearned income
    (41,951 )     (0.2 )     (31,034 )     (0.2 )     (24,752 )     (0.2 )     (21,724 )     (0.2 )     (16,390 )     (0.2 )
                                                             
   
Total loans, net of unearned income
    19,480,396       100.0       16,464,914       100.0       14,463,909       100.0       12,417,917       100.0       10,751,887       100.0  
                                                             
(*)  Loan balance in each category, expressed as a percentage of total loans, net of unearned income.
 
Table 10     Loan Maturity and Interest Rate Sensitivity
                                     
(in thousands)   December 31, 2004
 
    One   Over One Year   Over    
    Year   Through Five   Five    
    Or Less   Years   Years   Total
                 
Selected loan categories:
                               
 
Commercial, financial, and agricultural
  $ 2,657,772       1,965,732       427,209       5,050,713  
 
Real estate-construction
    3,479,940       1,563,603       129,732       5,173,275  
                         
   
Total
  $ 6,137,712       3,529,335       556,941       10,223,988  
                         
Loans due after one year:
                               
  Having predetermined interest rates   $ 1,500,486  
  Having floating interest rates     2,585,790  
       
     Total   $ 4,086,276  
       
 
Provision and Allowance for Loan Losses
      Despite credit standards, internal controls, and a continuous loan review process, the inherent risk in the lending process results in periodic charge-offs. The provision for loan losses is the charge to operating earnings necessary to maintain an adequate allowance for loan losses. Through the provision for loan losses, Synovus maintains an allowance for loan losses that management believes is adequate to absorb losses within the loan portfolio. However, future additions to the allowance may be necessary based on changes in economic conditions, as well as changes in assumptions regarding a borrower’s ability to pay and/or collateral values. In addition, various regulatory agencies, as an integral part of their examination procedures, periodically review the affiliate banks’ allowance for loan losses. Based on their judgments about information available to them at the time of their examination, such agencies may require the affiliate banks to recognize adjustments to their allowance for loan losses.
Allowance for Loan Losses Methodology
      To determine the adequacy of the allowance for loan losses, a formal analysis is completed quarterly to assess the risk within the loan portfolio. This assessment, conducted by lending officers and each bank’s loan administration depart-

F-60


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
ment, as well as an independent holding company credit review function, includes analyses of historical performance, past due trends, the level of nonperforming loans, reviews of certain impaired loans, loan activity since the previous quarter, consideration of current economic conditions, and other pertinent information. Each loan is assigned a rating, either individually or as part of a homogeneous pool, based on an internally developed risk rating system. The resulting conclusions are reviewed and approved by senior management.
      The allowance for loan losses consists of two main components: the allocated and unallocated allowances. Both components of the allowance are available to cover inherent losses in the portfolio. The allocated component of the allowance is determined by type of loan within the commercial and retail portfolios. The allocated allowance for commercial loans includes an allowance for impaired loans which is determined as described in the following paragraph. Additionally, the allowance for commercial loans includes an allowance for non-impaired loans which is based on application of loss reserve factors to the components of the portfolio based on the assigned loan grades. The allocated allowance for retail loans is generally determined on pools of homogeneous loan categories. Loss factors applied to these pools are generally based on average historical losses for the past two years, current delinquency trends, and other factors. The unallocated component of the allowance is established for losses that specifically exist in the remainder of the portfolio, but have yet to be identified. This also compensates for the uncertainty in estimating loan losses. The unallocated component of the allowance is based upon management’s evaluation of various conditions, the effects of which are not directly considered in the allocated allowance. These include credit concentrations, recent levels and trends in delinquencies and nonaccrual loans, new credit products, changes in lending policies and procedures, changes in personnel, and regional and local economic conditions.
      Considering current information and events regarding the borrowers’ ability to repay their obligations, management considers a loan to be impaired when the ultimate collectibility of all principal and interest amounts due, according to the contractual terms of the loan agreement, is in doubt. When a loan becomes impaired, management calculates the impairment based on the present value of expected future cash flows discounted at the loan’s effective interest rate. If the loan is collateral dependent, the fair value of the collateral is used to measure the amount of impairment. The amount of impairment and any subsequent changes are recorded through a charge to earnings, as an adjustment to the allowance for loan losses. When management considers a loan, or a portion thereof, as uncollectible, it is charged against the allowance for loan losses. A majority of Synovus’ impaired loans are collateral dependent. Accordingly, Synovus has determined the required allowance on these loans based upon fair value estimates (net of selling costs) of the respective collateral. The required allowance (or the actual losses) on these impaired loans could differ significantly if the ultimate fair value of the collateral is significantly different from the fair value estimates used by Synovus in estimating such potential losses.
      A summary by loan category of loans charged off, recoveries of loans previously charged off, and additions to the allowance through provision expense is presented in Table 11.
Allocation of the Allowance for Loan Losses
at December 31, 2004
      Table 12 shows a five year comparison of the allocation of the allowance for loan losses. The allocation of the allowance for loan losses is based on historical data, subjective judgment, and estimates, and therefore is not necessarily indicative of the specific amounts or loan categories in which charge-offs may ultimately occur.
      Commercial, financial and agricultural loans had an allocated allowance of $77.3 million or 1.53% of loans in the respective category at December 31, 2004, compared to $66.4 million or 1.43% at December 31, 2003. While a portion of the increase in the allocated allowance is due to a 9.0% increase in loan balances, the primary factor is the increase in the overall risk ratings assigned to credits within this category.
      At December 31, 2004, the allocated component of the allowance for loan losses related to commercial real estate construction loans was $50.2 million, up 25.8% from $39.9 million in 2003. The increase is primarily due to a 30.7% increase in the related loan balances. As a percentage of commercial real estate construction loans, the allocated allowance in this category was .97% at December 31, 2004, compared to 1.01% at the previous year-end.
      The allowance allocated to commercial real estate mortgage loans was $67.0 million at December 31, 2004, up 30.9% from a year ago. As a percentage of loans outstanding in the respective category, the allocated allowance was 1.09% at December 31, 2004 up from 1.0% at year-end 2003. The increase in the allowance is related to a 20.0% increase in loans outstanding as well as an increase in the overall risk ratings assigned to credits within this category.
      The unallocated component of the allowance for loan losses was ..26% of total loans and 19.1% of the total allowance at December 31, 2004. This represents a decline from .30% of total loans and 21.7% of the total allowance at December 31, 2003. Management believes that this level of unallocated al-

F-61


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
lowance is adequate to provide for probable losses that are inherent in the loan portfolio and that have not been fully provided for through the allocated allowance. Factors considered in determining the adequacy of the unallocated allowance include the concentration in commercial real estate loans, and the continued strong loan growth in our larger markets. These factors are tempered by the positive credit quality indicators, the improving economic environment, diversification within the commercial real estate portfolio, the continuing positive performance within the commercial real estate portfolio, the knowledge and experience of our commercial lending staff, and the relationship banking philosophy maintained through our community bank structure.
 
Table 11     Allowance for Loan Losses
                                               
    December 31,
(Dollars in thousands)    
    2004   2003   2002   2001   2000
                     
Allowance for loan losses at beginning of year
  $ 226,059       199,841       170,769       147,867       127,558  
Allowance for loan losses of acquired/divested subsidiaries, net
    5,615       10,534       7,967       6,217        
Loans charged off:
                                       
 
Commercial:
                                       
   
Commercial, financial, and agricultural
    30,697       37,535       28,338       17,806       11,825  
   
Real estate - construction
    383       2,918       444       307       482  
   
Real estate - mortgage
    3,145       2,533       1,745       1,294       1,336  
                               
     
Total commercial
    34,225       42,986       30,527       19,407       13,643  
                               
 
Retail:
                                       
   
Real estate - mortgage
    2,327       2,972       1,375       1,750       2,052  
   
Consumer loans - credit card
    7,728       7,631       10,408       11,579       9,961  
   
Consumer loans - other
    6,688       10,616       8,951       9,069       6,504  
                               
     
Total retail
    16,743       21,219       20,734       22,398       18,517  
                               
     
Total loans charged off
    50,968       64,205       51,261       41,805       32,160  
                               
Recoveries on loans previously charged off:
                                       
 
Commercial:
                                       
   
Commercial, financial, and agricultural
    5,334       3,454       2,512       2,448       2,990  
   
Real estate - construction
    172       189       50       38       258  
   
Real estate - mortgage
    826       325       284       132       357  
                               
     
Total commercial
    6,332       3,968       2,846       2,618       3,605  
                               
 
Retail:
                                       
   
Real estate - mortgage
    521       330       346       680       945  
   
Consumer loans - credit card
    1,612       1,467       1,554       1,166       895  
   
Consumer loans - other
    1,255       2,347       2,293       2,353       2,683  
                               
     
Total retail
    3,388       4,144       4,193       4,199       4,523  
                               
     
Total loans recovered
    9,720       8,112       7,039       6,817       8,128  
                               
Net loans charged off
    41,248       56,093       44,222       34,988       24,032  
                               
Provision expense
    75,319       71,777       65,327       51,673       44,341  
                               
Allowance for loan losses at end of year
  $ 265,745       226,059       199,841       170,769       147,867  
                               
Allowance for loan losses to loans, net of unearned income
    1.36 %     1.37       1.38       1.38       1.38  
                               
Ratio of net loans charged off to average loans outstanding, net of unearned income
    0.23 %     0.36       0.33       0.30       0.24  
                               
 

F-62


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 12     Allocation of Allowance for Loan Losses
                                                                                     
    December 31,
     
    2004   2003   2002   2001   2000
(Dollars in thousands)                    
    Amount   % (*)   Amount   % (*)   Amount   % (*)   Amount   % (*)   Amount   % (*)
                                         
Commercial:
                                                                               
 
Commercial, financial, and agricultural
  $ 77,293       25.9 %     66,418       28.1 %     67,365       30.2       70,166       32.2       58,034       34.9  
 
Real estate - construction
    50,224       26.6       39,921       24.1       26,476       21.6       23,368       21.5       13,410       22.4  
 
Real estate - mortgage
    66,954       31.4       51,140       30.9       40,334       29.8       25,754       25.3       18,488       21.7  
                                                             
   
Total commercial
    194,471       83.9       157,479       83.1       134,175       81.6       119,288       79.0       89,932       79.0  
                                                             
Retail:
                                                                               
 
Real estate - mortgage
    5,335       11.8       4,032       11.3       3,951       11.8       1,503       12.5       2,160       11.0  
 
Consumer loans - credit card
    8,054       1.4       7,602       1.5       8,800       1.6       9,803       1.9       11,320       2.2  
 
Consumer loans - other
    7,086       3.1       8,006       4.3       9,590       5.2       15,268       6.8       14,613       8.0  
                                                             
   
Total retail
    20,475       16.3       19,640       17.1       22,341       18.6       26,574       21.2       28,093       21.2  
                                                             
 
Unearned Income
            (0.2 )             (0.2 )             (0.2 )             (0.2 )             (0.2 )
 
Unallocated
    50,799               48,940               43,325               24,907               29,842          
                                                             
   
Total allowance for loan losses
  $ 265,745       100.0 %     226,059       100.0 %     199,841       100.0       170,769       100.0       147,867       100.0  
                                                             
(*)  Loan balance in each category expressed as a percentage of total loans, net of unearned income.
 
Nonperforming Assets and Past Due Loans
      Nonperforming assets consist of loans classified as nonaccrual or restructured, and real estate acquired through foreclosure. Accrual of interest on loans is discontinued when reasonable doubt exists as to the full collection of interest or principal, or when they become contractually in default for 90 days or more as to either interest or principal, unless they are both well-secured and in the process of collection. Nonaccrual loans consist of those loans on which recognition of interest income has been discontinued. Loans may be restructured as to rate, maturity, or other terms as determined on an individual credit basis. Demand and time loans, whether secured or unsecured, are generally placed on nonaccrual status when principal and/or interest is 90 days or more past due, or earlier if it is known or expected that the collection of all principal and/or interest is unlikely. Loans past due 90 days or more, which based on a determination of collectibility are accruing interest, are classified as past due loans. Nonaccrual loans are reduced by the direct application of interest and principal payments to loan principal, for accounting purposes only. Table 13 presents the amount of interest income that would have been recorded on non-performing loans if those loans had been current and performing in accordance with their original terms.
      Nonperforming assets increased $6.1 million to $101.9 million at December 31, 2004. The nonperforming asset ratio decreased to .52% as of December 31, 2004 compared to .58% as of year-end 2003. Nonperforming assets over $5 million at December 31, 2004 include a $6.5 million nonperforming loan to a waste management company and a $5.2 million other real estate property consisting of a golf course in Florida. The largest reduction in nonperforming loans in 2004 was a $7.9 million hotel loan which returned to performing status. This decrease was offset by various additions to nonperforming loans all of which were in amounts lower than $4.0 million.
      As a percentage of total loans outstanding, loans 90 days past due and still accruing interest declined to a historical low of .09% at December 31, 2004. This compares to .13% at year-end 2003 and .21% at year-end 2002. These loans are in the process of collection, and management believes that sufficient collateral value securing these loans exists to cover contractual interest and principal payments on the loans. Management further believes that the resolution of these delinquencies will not cause a material increase in nonperforming assets.
      Impaired loans at December 31, 2004 and 2003 are $99.2 million and $101.8 million, respectively.
      Management continuously monitors nonperforming, impaired, and past due loans, to prevent further deterioration regarding the condition of these loans. Management is not aware of any material loans classified for regulatory purposes as loss, doubtful, substandard, or special mention that have been excluded from nonperforming assets or impaired loans. Management further believes nonperforming assets and impaired loans include all material loans in which doubts exist

F-63


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
as to the collectibility of amounts due according to the contractual terms of the loan agreement.
 
Table 13     Nonperforming Assets and Past Due Loans
                                           
    December 31,
(Dollars in thousands)    
    2004   2003   2002   2001   2000
                     
Nonperforming loans (a)
  $ 80,456       67,442       66,736       51,586       41,709  
Other real estate
    21,492       28,422       26,517       15,867       13,898  
                               
 
Nonperforming assets
  $ 101,948       95,864       93,253       67,453       55,607  
                               
Loans 90 days past due and still accruing
                                       
 
Total outstanding
  $ 18,138       21,138       30,192       27,134       33,587  
                               
 
As a % of loans
    0.09 %     0.13       0.21       0.22       0.31  
                               
Allowance for loan losses
  $ 265,745       226,059       199,841       170,769       147,867  
                               
Allowance for loan losses as a % of loans
    1.36 %     1.37       1.38       1.38       1.38  
                               
As a % of loans and other real estate:
                                       
 
Nonperforming loans
    0.41 %     0.41       0.46       0.41       0.39  
 
Other real estate
    0.11 %     0.17       0.18       0.13       0.13  
                               
 
Nonperforming assets
    0.52 %     0.58       0.64       0.54       0.52  
                               
Allowance for loan losses to nonperforming loans
    330.30 %     335.19       299.45       331.04       354.52  
                               
 
      Interest income on nonperforming loans that would have been reported for the years ended December 31, 2004, 2003, and 2002 is summarized as follows:
 
                           
    2004   2003   2002
             
Interest at contractual rates (b)
  $ 4,197       4,547       3,921  
Less interest recorded as income
    1,537       1,884       1,455  
                   
 
Reduction of interest income
  $ 2,660       2,663       2,466  
                   
(a) Nonperforming assets exclude loans 90 days past due and still accruing interest.
 
(b) Interest income that would have been recorded if the loans had been current and performing in accordance with their original terms.
 

F-64


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 14
                                   
    December 31, 2004   December 31, 2003
         
        Nonperforming       Nonperforming
        Loans as a       Loans as a
    Loans as   Percentage   Loans as   Percentage
    a Percentage   of Total   a Percentage   of Total
    of Total Loans   Nonperforming   of Total Loans   Nonperforming
Loan Type   Outstanding   Loans   Outstanding   Loans
                 
Commercial Real Estate
                               
 
Multi-Family
    2.8 %     1.0       2.7       0.5  
 
Hotels
    4.2       3.6       4.5       12.6  
 
Office Buildings
    4.0       0.0       4.0       1.6  
 
Shopping Centers
    3.0       0.2       2.8       1.2  
 
Commercial Development
    3.5       0.1       2.7       1.8  
 
Other Investment Property
    1.4       0.1       1.3       0.4  
                         
 
Total Investment Properties
    18.9       5.0       18.0       18.1  
                         
1-4 Family Construction
    6.2       1.1       5.4       2.1  
1-4 Family Perm / Mini-Perm
    5.1       8.2       4.7       5.2  
Residential Development
    5.6       0.2       4.5       3.1  
                         
 
Total 1-4 Family Properties
    16.9       9.5       14.6       10.4  
Land Acquisition
    4.8       0.2       4.6       0.2  
                         
 
Total Investment-Related Real Estate
    40.6       14.7       37.2       28.7  
                         
Owner-Occupied
    11.6       8.8       11.6       8.5  
Other Property
    5.8       9.8       6.2       2.2  
                         
 
Total Commercial Real Estate
    58.0       33.3       55.0       39.4  
Commercial & Industrial
    25.9       58.1       28.1       49.6  
Consumer
    16.3       8.6       17.1       11.0  
Unearned Income
    (0.2 )           (0.2 )        
                         
 
Total
    100.0 %     100.0       100.0       100.0  
                         
 
      Table 14 shows the composition of the loan portfolio and nonperforming loans classified by loan type as of December 31, 2004 and 2003. The commercial real estate category is further segmented into the various property types determined in accordance with the purpose of the loan.
      At December 31, 2004, commercial real estate (CRE) loans represent 58.0% of the total portfolio, while CRE nonperforming loans represent 33.3% or $26.8 million of total nonperforming loans. None of these loans exceeds $3 million.
      Commercial and industrial nonperforming loans represent 58.1% or $46.8 million of total nonperforming loans at December 31, 2004. The largest loans in this category are a $6.5 million loan to an Atlanta waste management company, a $3.7 million working capital loan to a company in South Carolina, and $3.4 million in working capital and equipment loans to a mining company in Alabama. No other nonperforming commercial and industrial loans exceed $3 million.
Deposits
      Deposits provide the most significant funding source for interest earning assets. Table 15 shows the relative composition of average deposits for 2004, 2003, and 2002. Refer to Table 16 for the maturity distribution of time deposits of $100,000 or more. These larger deposits represented 25.0% and 22.4% of total deposits at December 31, 2004 and 2003, respectively. Synovus continues to maintain a strong base of large denomination time deposits from customers within the local market areas of subsidiary banks. Synovus also utilizes national market brokered deposits as a funding source while continuing to maintain and grow its local market large denomination time deposit base. Time deposits over $100,000 at December 31, 2004, 2003, and 2002 were $4.6 billion, $3.6 billion, and $3.2 billion, respectively. Interest expense for the years ended December 31, 2004, 2003, and 2002, on these large denomination deposits was $94.3 million, $94.2 million, and $102.1 million, respectively.

F-65


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
      In 2004, Synovus continued to focus on growing in-market core deposits, particularly money market, NOW, and non-interest bearing demand deposits with the objective of reducing the overall cost of funds. During 2004, average deposits increased $2.0 billion or 13.2%, to $17.1 billion from $15.1 billion in 2003. Average interest bearing deposits for 2004, which include interest bearing demand deposits, money market accounts, savings deposits, and time deposits, increased $1.4 billion or 11.5% from 2003. Average non-interest bearing demand deposits increased $546.9 million or 21.9% during 2004. Average interest bearing deposits increased $1.7 billion or 15.4% from 2002 to 2003, while average non-interest bearing demand deposits increased $518.4 million, or 26.1%. See Table 3 for further information on average deposits, including the average rates paid in 2004, 2003, and 2002.
 
Table 15     Average Deposits
                                                   
    2004   % (*)   2003   % (*)   2002   % (*)
(Dollars in thousands)                        
Non-interest bearing demand deposits
  $ 3,048,465       17.9       2,501,539       16.6       1,983,131       15.4  
Interest bearing demand deposits
    2,762,104       16.2       2,515,161       16.7       2,035,917       15.8  
Money market accounts
    4,481,042       26.3       3,695,601       24.6       3,058,174       23.7  
Savings deposits
    548,736       3.2       502,246       3.3       446,205       3.5  
Time deposits under $100,000
    2,223,854       13.0       2,399,371       15.9       2,415,506       18.8  
Time deposits $100,000 and over
    3,989,018       23.4       3,448,900       22.9       2,930,885       22.8  
                                     
 
Total average deposits
  $ 17,053,219       100.0       15,062,818       100.0       12,869,818       100.0  
                                     
(*) Average deposits balance in each category expressed as percentage of total average deposits.
 
 
Table 16 Maturity Distribution of Time Deposits of $100,000 or More
(In thousands)
           
    December 31, 2004
     
3 months or less
  $ 1,072,571  
Over 3 months through 6 months
    625,405  
Over 6 months through 12 months
    956,775  
Over 12 months
    1,989,343  
       
 
Total outstanding
  $ 4,644,094  
       
 
Market Risk and Interest Rate Sensitivity
      Market risk reflects the risk of economic loss resulting from adverse changes in market prices and interest rates. This risk of loss can be reflected in either diminished current market values or reduced current and potential net income. Synovus’ primary market risk is interest rate risk.
      Managing interest rate risk is a primary goal of the asset/liability management function. Synovus attempts to achieve consistent growth in net interest income while limiting volatility arising from changes in interest rates. Synovus seeks to accomplish this goal by balancing the maturity and repricing characteristics of assets and liabilities along with the selective use of derivative instruments. Synovus manages its exposure to fluctuations in interest rates through policies established by its Asset Liability Management Committee (ALCO) and approved by the Board of Directors. The ALCO committee meets periodically and has responsibility for developing asset liability management policies, reviewing the interest rate sensitivity of the Company, and developing and implementing strategies to improve balance sheet structure and interest rate risk positioning.
      Simulation modeling is the primary tool used by Synovus to measure its interest rate sensitivity. On at least a quarterly basis, the following twenty-four month time period is simulated to determine a baseline net interest income forecast and the sensitivity of this forecast to changes in interest rates. The baseline forecast assumes an unchanged or flat interest rate environment. These simulations include all of the Company’s earning assets, liabilities and derivative instruments. Forecasted balance sheet changes, primarily reflecting loan and deposit growth forecasts prepared by each banking affiliate, are included in the periods modeled. Projected rates for new loans and deposits are also provided by each banking affiliate and are primarily based on management outlook and local market conditions.
      The magnitude and velocity of rate changes among the various asset and liability groups exhibit different characteristics for each possible interest rate scenario; additionally, customer loan and deposit preferences can vary in response to changing interest rates. Simulation modeling enables Synovus to capture the effect of these differences. Synovus is also able to model expected changes in the shape of interest rate yield curves for each rate scenario. Simulation also enables Synovus to capture the effect of expected prepayment level changes on selected assets and liabilities subject to prepayment.

F-66


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
      As of December 31, 2004, Synovus maintained an asset sensitive interest rate risk position. This positioning would be expected to result in an increase in net interest income in a rising interest rate environment and a decrease in net interest income in a declining rate environment. This is generally due to a greater proportion of interest earning assets repricing on a variable rate basis as compared to variable rate funding sources. This asset sensitivity is indicated by selected results of Synovus’ net interest income simulations. In these simulations, Synovus has modeled the impact of a gradual increase and decrease in short-term interest rates of 100 basis points to determine the sensitivity of net interest income for the next twelve months. In the gradual 100 basis point increase scenario, net interest income is expected to increase 3.2% as compared to an unchanged interest rate environment. In the gradual 100 basis point decrease scenario, net interest income is expected to decline 2.7% as compared to an unchanged interest rate environment. The actual realized change in net interest income would depend on several factors. These factors include, but are not limited to, actual realized growth in asset and liability volumes, as well as the mix experienced over these time horizons. Market conditions and their resulting impact on loan, deposit, and wholesale funding pricing would also be a primary determinant in the realized level of net interest income.
      Another tool utilized by management is cumulative gap analysis, which seeks to measure the repricing differentials, or gap, between rate sensitive assets and liabilities over various time periods. Table 18 reflects the gap positions of the consolidated balance sheets at December 31, 2004 and 2003, at various repricing intervals. The projected deposit repricing volumes reflect adjustments based on management’s assumptions of the expected rate sensitivity relative to the prime rate for core deposits without contractual maturity (i.e., interest bearing checking, savings, and money market accounts). Management believes that these adjustments allow for a more accurate profile of the interest rate risk position. The projected repricing of investment securities reflects expected prepayments on mortgage-backed securities and expected cash flows on securities subject to accelerated redemption options. These assumptions are made based on the interest rate environment as of each balance sheet date, and are subject to change as the general level of interest rates change. While these potential changes are not depicted in the static gap analysis, simulation modeling allows for the proper analysis of these and other relevant potential changes. This analysis would indicate an asset sensitive positioning over both short and longer term time horizons. Management believes that adjusted gap analysis is a useful tool for measuring interest rate risk only when used in conjunction with its simulation model.
      Synovus is also subject to market risk in certain of its fee income business lines. TSYS’ income and equity can be affected by movement in foreign currency exchange rates. TSYS maintains several different foreign operations whose resulting foreign currency translations into U.S. dollars could result in a negative impact to Synovus’ shareholders’ equity and/or net income. Financial management services revenues can be affected by risk in the securities markets, primarily the equity securities market. A significant portion of the fees in this unit are determined based upon a percentage of asset values. Weaker securities markets and lower equity values could have an adverse impact on the fees generated by these operations. Mortgage banking income is also subject to market risk. Mortgage loan originations are sensitive to levels of mortgage interest rates and therefore, mortgage revenue could be negatively impacted during a period of rising interest rates. The extension of commitments to customers to fund mortgage loans also subjects Synovus to market risk. This risk is primarily created by the time period between making the commitment and closing and delivering the loan. Synovus seeks to minimize this exposure by utilizing various risk management tools, the primary of which are best efforts commitments and forward sales commitments.
 
Table 17 Twelve Month Net Interest Income Sensitivity
             
Change in   Estimated
Short-Term   Change in
Interest Rates   Net Interest
(In basis points)   Income
     
  + 100       3.2 %
  Flat        
  - 100       (2.7 )%
 

F-67


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
Table 18 Interest Rate Sensitivity
                                     
    December 31, 2004
(Dollars in millions)    
    0-3   4-12   1-5   Over 5
    Months   Months   Years   Years
                 
Investment securities available for sale (*)
  $ 287.7       249.6       1,659.8       498.7  
Loans, net of unearned income
    13,800.4       1,965.9       3,337.3       376.9  
Mortgage loans held for sale
    120.2                    
Other
    139.5                    
                         
 
Interest sensitive assets
    14,347.8       2,215.5       4,997.1       875.6  
                         
Deposits
    7,326.8       2,693.3       4,640.7       578.8  
Other borrowings
    1,870.0       329.6       390.8       497.3  
                         
 
Interest sensitive liabilities
    9,196.8       3,022.9       5,031.5       1,076.1  
                         
 
Interest rate swaps
    (977.5 )     300.0       330.0       347.5  
                         
   
Interest sensitivity gap
  $ 4,173.5       (507.4 )     295.6       147.0  
                         
   
Cumulative interest sensitivity gap
  $ 4,173.5       3,666.1       3,961.7       4,108.7  
                         
   
Cumulative interest sensitivity gap as a percentage of total interest sensitive assets
    18.6 %     16.3       17.7       18.3  
                         
                                       
    December 31, 2003
     
    0-3   4-12   1-5   Over 5
    Months   Months   Years   Years
                 
Investment securities available for sale (*)
  $ 465.5       708.1       970.0       352.8  
Loans, net of unearned income
    9,460.3       2,320.3       4,066.5       617.8  
Mortgage loans held for sale
    133.3                    
Other
    177.3                    
                         
 
Interest sensitive assets
    10,236.4       3,028.4       5,036.5       970.6  
                         
Deposits
    4,509.8       3,144.3       4,856.1       597.9  
                         
Other borrowings
    1,686.1       31.9       667.2       504.0  
                         
   
Interest sensitive liabilities
    6,195.9       3,176.2       5,523.3       1,101.9  
                         
   
Interest rate swaps
    (887.5 )     45.0       570.0       272.5  
                         
     
Interest sensitivity gap
  $ 3,153.0       (102.8 )     83.2       141.2  
                         
     
Cumulative interest sensitivity gap
  $ 3,153.0       3,050.2       3,133.4       3,274.6  
                         
     
Cumulative interest sensitivity gap as a percentage
of total interest sensitive assets
    16.4 %     15.8       16.3       17.0  
                         
(*)  Excludes net unrealized losses of $224 thousand and net unrealized gains of $32.8 million at December 31, 2004 and 2003, respectively.
 
Derivative Instruments for Interest Rate Risk Management
      As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risks. The primary instruments utilized by Synovus are interest rate swaps where Synovus receives a fixed rate of interest and pays a floating rate tied to either the prime rate or LIBOR. These swaps are utilized to hedge the variability of cash flows or fair values of on-balance sheet assets and liabilities.
      Interest rate contracts utilized by Synovus include end-user activities designed as hedges, all of which are linked to

F-68


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
specific assets or liabilities as part of overall interest rate risk management practices. Management believes that the utilization of these instruments provides greater financial flexibility and is a very efficient tool for managing interest rate risk.
      Synovus has entered into forward starting cash settled swaps with a notional amount of $200 million to hedge the future interest payments on debt forecast to be issued in 2005. Upon issuance of the debt in 2005, the interest rate swap contracts will be cash settled concurrent with the pricing of the debt.
      The notional amount of interest rate swap and floor contracts utilized by Synovus as part of its overall interest rate risk management activities as of December 31, 2004 and 2003, was $1.2 billion and $912.5 million, respectively. The notional amounts represent the amount on which calculations of interest payments to be exchanged are based. Although Synovus is not exposed to credit risk equal to the notional amounts, there is exposure to potential credit risks equal to the fair or replacement values of the swaps if the counterparty fails to perform. This credit risk is normally a very small percentage of the notional amount and fluctuates as interest rates change. Synovus minimizes this risk by subjecting the transaction to the same approval process as on-balance sheet credit activities, by dealing with only highly-rated counterparties, and by obtaining collateral agreements for exposure above certain predetermined limits.
      A summary of these interest rate contracts and their terms at December 31, 2004 and 2003 is shown in Table 19. The fair value (net unrealized gains/ losses) of these contracts has been recorded on the consolidated balance sheets.
      During 2004, there were four maturities and one termination of an interest rate contract. There were three maturities and five terminations in 2003. Interest rate contracts contributed additional net interest income of $16.9 million and an eight basis point increase in the net interest margin for 2004. For 2003, interest rate contracts contributed to an increase in net interest income of $13.9 million and an eight basis point increase to the net interest margin.
 
Table 19 Interest Rate Contracts
                                                           
     
        Weighted       Weighted       Net
(Dollars in thousands)       Average   Weighted   Average       Unrealized
    Notional   Receive   Average Pay   Maturity   Unrealized   Unrealized   Gains
    Amount   Rate   Rate (*)   In Months   Gains   Losses   (Losses)
                             
December 31, 2004
                                                       
Receive fixed swaps:
                                                       
 
Fair value hedges
  $ 477,500       4.24 %     2.33 %     88     $ 3,435       (5,214 )     (1,779 )
 
Cash flow hedges
    500,000       5.12 %     5.25 %     12             (4,090 )     (4,090 )
                                           
 
Sub Total:
    977,500       4.69 %     3.83 %     49       3,435       (9,304 )     (5,869 )
Forward starting swaps - Cash flow hedges
    200,000                   123       293       (2,109 )     (1,816 )
                                           
Total
  $ 1,177,500                             $ 3,728       (11,413 )     (7,685 )
                                           
December 31, 2003
                                                       
Receive fixed swaps:
                                                       
Fair value hedges
  $ 342,500       4.36 %     1.16 %     97     $ 2,087       (2,703 )     (616 )
Cash flow hedges
    570,000       5.43 %     4.00 %     23       4,637       (1,280 )     3,357  
                                           
Total
  $ 912,500       5.03 %     2.94 %     51     $ 6,724       (3,983 )     2,741  
                                           
(*)  Variable pay rate based upon contract rates in effect at December 31, 2004 and 2003.
 
Liquidity
      Liquidity represents the availability of funding to meet the needs of depositors, borrowers, and creditors at a reasonable cost, on a timely basis, and without adverse consequences. Synovus’ strong capital position, solid core deposit base, and excellent credit ratings are the cornerstones of its liquidity management activities.
      The Synovus Asset/Liability Management Committee actively analyzes and manages the liquidity position in coordination with its subsidiary banks. These subsidiaries maintain liquidity in the form of cash on deposit, investment securities, and cash derived from prepayments and maturities of both their investment and loan portfolios. Liquidity is also enhanced by the acquisition of new deposits. The subsidiary banks monitor deposit flow and evaluate alternate pricing

F-69


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
structures to retain and grow deposits. Liquidity is also enhanced by the subsidiary banks’ strong reputation in the national deposit markets. This reputation allows subsidiary banks to issue longer-term certificates of deposit across a broad geographic base to enhance their liquidity and funding positions.
      Certain Synovus subsidiary banks maintain correspondent banking relationships with various national and regional financial organizations. These relationships provide access to short-term borrowings through federal funds lines, which allows Synovus to meet immediate liquidity needs if required. These lines total approximately $3.2 billion and are extended at the ongoing discretion of the correspondent financial institutions. Synovus’ strong credit rating is a primary determinant in the continued availability of these lines. Should Synovus’ credit rating decline to a level below investment grade, these lines’ availability would be significantly diminished. For this reason, Synovus affiliate banks maintain additional sources of liquidity including collateralized borrowing accounts with the Federal Reserve Bank.
      Synovus serves diverse markets. Some of these are rapidly growing areas where loan demand outpaces the generation of deposits. However, through loan participations and federal funds sold among affiliate banks, these loans can be effectively funded by affiliates having lower local loan demand. Additionally, lending is focused within the local markets served by Synovus, enabling the development of comprehensive banking relationships.
      Selected Synovus subsidiary banks maintain an additional liquidity source through their membership in the Federal Home Loan Bank. At year-end 2004, these banks had access to additional funding of approximately $2.4 billion, subject to available collateral and Federal Home Loan Bank credit policies, through utilization of Federal Home Loan Bank advances.
      The Parent Company requires cash for various operating needs including dividends to shareholders, business combinations, capital infusions into subsidiaries, the servicing of debt, and the payment of general corporate expenses. The primary source of liquidity for the Parent Company is dividends and management fees from the subsidiary banks. As a short-term liquidity source, the Parent Company has access to a $60 million line of credit with an unaffiliated banking organization. The Parent Company also enjoys an excellent reputation and credit standing in the capital markets and has the ability to raise substantial amounts of funds in the form of either short or long-term borrowings. Maintaining adequate credit ratings is essential to Synovus’ continued cost effective access to these capital market funding sources.
      The consolidated statements of cash flows detail cash flows from operating, investing, and financing activities. Net cash provided by operating activities was $800 million for the year ended December 31, 2004, while financing activities provided $2.1 billion. Investing activities used $2.9 billion of these amounts, resulting in a net decrease in cash and cash equivalents of $13 million.
      Management is not aware of any trends, events, or uncertainties that will have, or that are reasonably likely to have a material impact on liquidity, capital resources, or operations. Further, management is not aware of any current recommendations by regulatory agencies which, if they were to be implemented, would have such effect. Table 20 sets forth certain information about contractual cash obligations at December 31, 2004.
 
Table 20 Contractual Cash Obligations
                                         
    Payments Due After December 31, 2004
     
    1 Year or Less   Over 1 - 3 Years   4 - 5 Years   After 5 Years   Total
(In thousands)                    
Long-term debt
  $ 410,000       804,950       135,162       509,658       1,859,770  
Capital lease obligations
    2,044       4,347       1,121       2,663       10,175  
Operating leases
    115,449       194,477       63,048       44,011       416,985  
                               
Total contractual cash obligations
  $ 527,493       1,003,774       199,331       556,332       2,286,930  
                               
 
Capital Resources
      Synovus has always placed great emphasis on maintaining a strong capital base and continues to exceed regulatory capital requirements. Management is committed to maintaining a capital level sufficient to assure shareholders, customers, and regulators that Synovus is financially sound, and to enable Synovus to sustain an appropriate degree of leverage to provide a desirable level of profitability. Synovus has the ability to generate internal capital growth sufficient to support the asset growth it has experienced. Total shareholders’ equity of $2.6 billion represented 10.54% of total assets at December 31, 2004.
      The regulatory banking agencies use a risk-adjusted calculation to aid them in their determination of capital ade-

F-70


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
quacy by weighting assets based on the credit risk associated with on- and off-balance sheet assets. The majority of these risk-weighted assets for Synovus are on-balance sheet assets in the form of loans. Approximately 12% of risk-weighted assets are considered off-balance sheet assets and primarily consist of letters of credit and loan commitments that Synovus enters into in the normal course of business. Capital is categorized into two types: Tier I and Tier II. As a financial holding company, Synovus and its subsidiary banks are required to maintain capital levels required for a well-capitalized institution, as defined in the regulations. The regulatory agencies define a well-capitalized bank as one that has a leverage ratio of at least 5%, a Tier I capital ratio of at least 6%, and a total risk-based capital ratio of at least 10%. At December 31, 2004, Synovus and all subsidiary banks were in excess of the minimum capital requirements with a consolidated Tier I capital ratio of 10.04% and a total risk-based capital ratio of 12.44%, compared to Tier I and total risk-based capital ratios of 10.43% and 13.06%, respectively, in 2003 as shown in Table 21.
      In addition to the risk-based capital standards, a minimum leverage ratio of 4% is required for the highest-rated financial holding companies that are not undertaking significant expansion programs. An additional 1% to 2% may be required for other companies, depending upon their regulatory ratings and expansion plans. The leverage ratio is defined as Tier I capital divided by quarterly average assets, net of certain intangibles. Synovus had a leverage ratio of 9.78% at December 31, 2004 and 10.09% at December 31, 2003, significantly exceeding regulatory requirements.
      The 81% ownership of TSYS is an important aspect of the market price of Synovus common stock and should be considered in a comparison of the relative market price of Synovus common stock to other financial services companies. As of February 17, 2005, there were approximately 24,631 shareholders of record of Synovus common stock, some of which are holders in nominee name for the benefit of a number of different shareholders. Table 22 displays high and low stock price quotations of Synovus common stock which are based on actual transactions.
 
Table 21 Capital Ratios
                       
    December 31,
     
    2004   2003
(Dollars in thousands)        
Tier I capital:
               
 
Shareholders’ equity
  $ 2,641,289       2,245,039  
 
Net unrealized (gain)/loss on investment securities available for sale
    142       (20,436 )
 
Net unrealized (gain)/loss on cash flow hedges
    3,434       (2,319 )
 
Disallowed intangibles
    (457,976 )     (286,205 )
 
Disallowed deferred tax asset
    (6,075 )     (3,918 )
 
Deferred tax liability on core deposit premium related to acquisitions
    10,937       7,303  
 
Minority interest
    167,284       141,838  
 
Qualifying trust preferred securities
    10,297       10,453  
             
     
Total Tier I capital
    2,369,332       2,091,755  
             
Tier II capital:
               
 
Qualifying subordinated debt
    300,000       300,000  
 
Eligible portion of the allowance for loan losses
    265,745       226,059  
 
Eligible portion of unrealized gain on equity securities
           
     
Total Tier II capital
    565,745       526,059  
             
Total risk-based capital
  $ 2,935,077       2,617,814  
             
Total risk-adjusted assets
  $ 23,590,520       20,051,309  
             
Tier I capital ratio
    10.04 %     10.43  
Total risk-based capital ratio
    12.44       13.06  
Leverage ratio
    9.78       10.09  
Regulatory minimums
(for well-capitalized status):
               
   
Tier I capital ratio
    6.00 %     6.00  
   
Total risk-based capital ratio
    10.00       10.00  
   
Leverage ratio
    5.00       5.00  
 

F-71


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
 
Table 22 Market and Stock Price Information
                   
     
    High   Low
         
2004
               
 
Quarter ended December 31, 2004
  $ 28.89       26.50  
 
Quarter ended September 30, 2004
    26.50       24.49  
 
Quarter ended June 30, 2004
    25.75       23.31  
 
Quarter ended March 31, 2004
    28.82       22.67  
2003
               
 
Quarter ended December 31, 2003
  $ 29.04       25.99  
 
Quarter ended September 30, 2003
    26.69       21.35  
 
Quarter ended June 30, 2003
    23.62       17.31  
 
Quarter ended March 31, 2003
    20.88       17.89  
 
Dividends
      Synovus (and its predecessor companies) has paid cash dividends on its common stock in every year since 1891. Synovus’ dividend payout ratio was 48.94%, 51.56%, and 48.76%, in 2004, 2003, and 2002, respectively. It is the present intention of the Synovus Board of Directors to continue to pay cash dividends on its common stock in an amount that results in a dividend payout ratio of at least 40%. In addition to the Company’s general financial condition, Synovus considers other factors in determining the amount of dividends to be paid each year. These factors include consideration of capital and liquidity needs based on projected balance sheet growth, acquisition activity, earnings growth, as well as the capital position of the individual business segments (Financial Services and TSYS).
      Table 23 presents information regarding dividends declared during the years ended December 31, 2004 and 2003.
 
Table 23 Dividends
                   
        Per Share
Date Declared   Date Paid   Amount
 
2004
               
 
November 16, 2004
    January 3, 2005     $ .1733  
 
August 19, 2004
    October 1, 2004       .1733  
 
May 19, 2004
    July 1, 2004       .1733  
 
February 26, 2004
    April 1, 2004       .1733  
 
2003
               
 
November 20, 2003
    January 2, 2004     $ .1650  
 
August 20, 2003
    October 1, 2003       .1650  
 
June 10, 2003
    July 1, 2003       .1650  
 
March 4, 2003
    April 1, 2003       .1650  
 
Commitments and Contingencies
      Synovus believes it has sufficient capital, liquidity, and future cash flows from operations to meet operating needs over the next year. Table 24 and Note 8, to the consolidated financial statements provide additional information on short-term and long-term borrowings.
      In the normal course of its business, TSYS maintains processing contracts with its clients. These processing contracts contain commitments, including, but not limited to, minimum standards and time frames against which its performance is measured. In the event TSYS does not meet its contractual commitments with its clients, TSYS may incur penalties and/or certain customers may have the right to terminate their contracts with TSYS. TSYS does not believe that it will fail to meet its contractual commitments to an extent that will result in a material adverse effect on its financial condition or results of operations.
      Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. In the opinion of management, based in part upon the advice of legal counsel, all matters are not quantifiable, are believed to be adequately covered by insurance, or if not covered, are believed to be without merit or are of such kind or involve such amounts that would not have a material adverse effect on the financial position, results of operations or cash flows of Synovus if disposed of unfavorably.
      TSYS has received notification from the United States Attorneys’ Office for the Northern District of California that the United States Department of Justice is investigating whether TSYS and/or one of its large credit card processing clients violated the False Claims Act, 31 U.S.C. §§3729-33, in connection with mailings made on behalf of the client from July 1997 through November 2001. The subject matter of the investigation relates to the U.S. Postal Service’s Move Update Requirements. In general, the Postal Service’s Move Update Requirements are designed to reduce the volume of mail that is returned to sender as undeliverable as addressed. In effect, these requirements provide, among other things, various procedures that may be utilized to maintain the accuracy of mailing lists in exchange for discounts on postal rates. TSYS has received a subpoena from the Office of the Inspector General of the U.S. Postal Service, and has produced documents responsive to the subpoena. TSYS continues to cooperate with the Department of Justice in the investigation, and there can be no assurance as to the timing or outcome of the investigation, including whether the investigation will result in any criminal or civil fines, penalties, judgments or treble damages or other claims against TSYS. TSYS is not in a position to estimate whether or not any loss may arise out of this investigation. As a result, no reserve or accrual has been recorded in TSYS’ or Synovus’ financial statements relating to this matter.

F-72


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
Short-Term Borrowings
      The following table sets forth certain information regarding federal funds purchased and securities sold under repurchase agreements, the principal components of short-term borrowings.
 
Table 24 Short-Term Borrowings
                         
(Dollars in thousands)   2004   2003   2002
     
Balance at December 31
  $ 1,208,080       1,354,887       1,275,084  
Weighted average interest rate at December 31
    1.95 %     0.93 %     1.20 %
Maximum month end balance during the year
  $ 1,749,923       1,459,818       1,493,466  
Average amount outstanding during the year
  $ 1,479,815       1,101,216       1,131,455  
Weighted average interest rate during the year
    1.30 %     1.07 %     1.65 %
 
Income Tax Expense
      Income tax expense was $252.2 million in 2004, up from $222.6 million in 2003, and $198.5 million in 2002. The effective income tax rate was 36.6%, 36.4%, and 35.2%, in 2004, 2003, and 2002, respectively. See Note 16 to the consolidated financial statements for a detailed analysis of income taxes.
Inflation
      Inflation has an important impact on the growth of total assets in the banking industry and may create a need to increase equity capital at higher than normal rates in order to maintain an appropriate equity to assets ratio. Synovus has been able to maintain a high level of equity through retention of an appropriate percentage of its net income. Synovus deals with the effects of inflation by managing its interest rate sensitivity position through its asset/liability management program and by periodically adjusting its pricing of services and banking products to take into consideration current costs.
Parent Company
      The Parent Company’s assets, primarily its investment in subsidiaries, are funded, for the most part, by shareholders’ equity. It also utilizes short-term and long-term debt. The Parent Company is responsible for providing the necessary funds to strengthen the capital of its subsidiaries, acquire new businesses, fund internal growth, pay corporate operating expenses, and pay dividends to its shareholders. These operations are funded by dividends and fees received from subsidiaries, and borrowings from outside sources.
      In connection with dividend payments to the Parent Company from its subsidiary banks, certain rules and regulations of the various state and federal banking regulatory agencies limit the amount of dividends which may be paid. Approximately $294.7 million in dividends could be paid in 2005 to the Parent Company from its subsidiary banks without prior regulatory approval. Synovus expects to receive regulatory approval to allow certain subsidiaries to pay dividends in excess of their respective regulatory limits.
Share Repurchase Plan
      On April 14, 2003, the Synovus board of directors approved a $200 million share repurchase plan. Through December 31, 2004, 5.5 million shares have been purchased under this plan at a total cost of $112.7 million. Consistent with the expectation at the inception of the plan, Synovus repurchased one-half of the total authorization during the first 90 days after the plan was approved. The pace of future repurchases under this two-year plan will depend on various factors including price, market conditions, acquisitions, and the general financial position of Synovus.
      The following table sets forth information regarding Synovus’ purchases of its common stock on a monthly basis during the three months ended December 31, 2004:
                                   
 
    Maximum
    Number of
    Total Number of   Shares That
    Shares Purchased   May Yet Be
    Total Number       as Part of Publicly   Purchased
    of Shares   Average Price   Announced Plans   Under the Plans
Period   Purchased   Paid per Share   or Programs   or Programs
                 
 
October 2004
        $             3,056,144(2 )
November 2004
                      3,056,144(2 )
December 2004
    6,068 (1)     27.36             3,056,144(2 )
                         
 
Total
    6,068 (1)   $ 27.36             3,056,144(2 )
                         
(1)  Consists of delivery of previously owned shares to Synovus in payment of the exercise price of stock options.
 
(2)  Based on Synovus stock price of $28.55 at December 31, 2004.
 
Recently Issued Accounting Standards
      In December 2004, the Financial Accounting Standards Board issued Statement No. 123R (SFAS No. 123R), “Share-Based Payment.” SFAS No. 123R establishes standards for the accounting for transactions in which an entity exchanges its equity instruments for goods or services. It also addresses transactions in which an entity incurs liabilities in exchange for goods or services that are based on the fair value of the entity’s equity instruments or that may be settled by the issuance of those equity instruments. This statement requires a public entity to measure the cost of employee services

F-73


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
received in exchange for an award of equity instruments based on the grant-date fair value of the award (with limited exceptions). That cost will be recognized over the period during which an employee is required to provide service in exchange for the award.
      SFAS No. 123R applies to all awards granted after the required effective date and to awards modified, repurchased or cancelled after that date. Compensation cost will be recognized on or after the required effective date for the portion of outstanding awards for which the requisite service has not yet been rendered, based on the grant-date fair value of those awards calculated under SFAS No. 123 for either recognition or pro forma disclosures. The statement is effective beginning July 1, 2005. Synovus estimates that the adoption of this statement will result in an additional expense of approximately $5.7 million, net of tax, related to the expensing of unvested stock options. This additional expense will be recognized during the second half of 2005, after the adoption of SFAS No. 123R. Additionally, Synovus estimates that it will incur an expense of approximately $3.2 million, net of tax, during 2005 in conjunction with new restricted stock awards that will be granted in 2005. While stock options have been the primary method of equity-based compensation historically, going forward, restricted stock awards are expected to be Synovus’ primary method of equity-based compensation.
      In December 2003, the AcSEC issued Statement of Position No. 03-3 (SOP No. 03-3), “Accounting for Certain Loans or Debt Securities Acquired in a Transfer.” SOP No. 03-3 provides guidance on accounting for loans and associated loss reserves acquired in a transfer or business combination. Certain loans may be required to be transferred net of reserves where there are differences between contractual and expected cash flows which are attributable, at least in part, to credit quality. SOP No. 03-3 will be effective for loans acquired after December 31, 2004. Synovus has not determined the impact that SOP No. 03-3 will have on its financial statements and believes that such determination will not be meaningful until Synovus enters into a business combination with a financial institution and/or acquires a future loan portfolio.
2005 Earnings Outlook
      Synovus expects its earnings per share growth for 2005 to be within the 12-15% range, based in part upon the following assumptions:
  •  An expanding economy.
 
  •  Modest increases in short-term interest rates.
 
  •  A favorable credit environment.
 
  •  TSYS’ net income growth in the 19% to 22% range.
 
  •  Equity-based compensation expense of approximately $9.0 million (net of tax).
Forward-Looking Statements
      Certain statements contained in this document which are not statements of historical fact constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act (the “Act”). These forward-looking statements include, among others, statements regarding: (i) management’s belief with respect to the adequacy of the allowance for loan losses; (ii) the expected financial impact of recent accounting pronouncements; (iii) the expected issuance of debt in 2005; (iv) TSYS’ belief with respect to its ability to meet its contractual commitments; (v) management’s belief with respect to legal proceedings and other claims; (vi) any matter that might arise out of the United States Department of Justice’s investigation of TSYS; (vii) management’s belief with respect to the benefit of rising short-term rates; (viii) TSYS’ expectation that it will convert Chase Card Services’ portfolios in the second half of 2005 and maintain the card-processing functions of Chase for at least two years; (ix) the expected earnings per share impact on TSYS of the Vital acquisition; (x) TSYS’ expectation with respect to the impact of the Chase contract on its earnings per share growth for 2005 and 2006; (xi) management’s belief with respect to the resolution of certain loan delinquencies and the inclusion of all material loans in which doubt exists as to collectibility in nonperforming assets and impaired loans; (xii) management’s belief with respect to the use of derivatives to manage interest rate risk; (xiii) the Board of Directors’ present intent to continue to pay cash dividends; (xiv) management’s belief with respect to having sufficient capital, liquidity, and future cash flows from operations to meet operating needs over the next year; (xv) the expected expenses and investments associated with the Retail Strategy; (xvi) Synovus’ expected growth in earnings per share for 2005 and the assumptions underlying such statements, including, with respect to Synovus’ expected increase in earnings per share for 2005, the economy will continue to expand; short-term interest rates will increase modestly; the credit environment will remain favorable; TSYS’ net income growth will be in the 19% – 22% range; and the expense of equity-based compensation will be approximately $9.0 million (net of tax). In addition, certain statements in future filings by Synovus with the Securities and Exchange Commission, in press releases, and in oral and written statements made by or with the approval of Synovus which are not statements of historical fact constitute forward-looking statements within the meaning of the Act. Examples of forward-looking statements

F-74


Table of Contents

Financial Review 
 
(SYNOVUS LOGO)
include, but are not limited to: (i) projections of revenues, income or loss, earnings or loss per share, the payment or non-payment of dividends, capital structure, efficiency ratios and other financial terms; (ii) statements of plans and objectives of Synovus or its management or Board of Directors, including those relating to products or services; (iii) statements of future economic performance; and (iv) statements of assumptions underlying such statements. Words such as “believes,” “anticipates,” “expects,” “intends,” “targeted,” “estimates,” “projects,” “plans,” “may,” “could,” “should,” “would,” and similar expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements.
      These statements are based on the current beliefs and expectations of Synovus’ management and are subject to significant risks and uncertainties. Actual results may differ materially from those contemplated by such forward-looking statements. A number of factors could cause actual results to differ materially from those contemplated by the forward-looking statements in this document. Many of these factors are beyond Synovus’ ability to control or predict. These factors include, but are not limited to: (i) competitive pressures arising from aggressive competition from other financial service providers; (ii) factors that affect the delinquency rate of Synovus’ loans and the rate at which Synovus’ loans are charged off; (iii) changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which Synovus is perceived in such markets; (iv) TSYS’ inability to achieve its net income goals for 2005; (v) the strength of the U.S. economy in general and the strength of the local economies in which operations are conducted may be different than expected; (vi) the effects of and changes in trade, monetary and fiscal policies, and laws, including interest rate policies of the Federal Reserve Board; (vii) inflation, interest rate, market and monetary fluctuations; (viii) the timely development of and acceptance of new products and services and perceived overall value of these products and services by users; (vix) changes in consumer spending, borrowing, and saving habits; (x) technological changes are more difficult or expensive than anticipated; (xi) acquisitions are more difficult to integrate than anticipated; (xii) the ability to increase market share and control expenses; (xiii) the effect of changes in laws and regulations (including laws and regulations concerning taxes, banking, securities, and insurance) with which Synovus and its subsidiaries must comply; (xiv) the effect of changes in accounting policies and practices, as may be adopted by the regulatory agencies, the Financial Accounting Standards Board, or other authoritative bodies; (xv) changes in Synovus’ organization, compensation, and benefit plans; (xvi) the costs and effects of litigation, investigations or similar matters, or adverse facts and developments related thereto; (xvii) a deterioration in credit quality or a reduced demand for credit; (xviii) Synovus’ inability to successfully manage any impact from slowing economic conditions or consumer spending; (xix) TSYS does not convert the Chase portfolio as expected and maintain the card-processing functions of Chase for at least two years as expected; (xx) the merger of TSYS clients with entities that are not TSYS clients or the sale of portfolios by TSYS clients to entities that are not TSYS clients; (xxi) successfully managing the potential both for patent protection and patent liability in the context of rapidly developing legal framework for expansive software patent protection; (xxii) the impact on Synovus’ business, as well as on the risks set forth above, of various domestic or international military or terrorist activities or conflicts; and (xxiii) the success of Synovus at managing the risks involved in the foregoing.
      These forward-looking statements speak only as of the date on which the statements are made, and Synovus undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made to reflect the occurrence of unanticipated events.

F-75


Table of Contents

Summary of Quarterly Financial Data 
 
(SYNOVUS LOGO)
 
Presented below is a summary of the unaudited consolidated quarterly financial data for the years ended December 31, 2004 and 2003.
                                   
     
(In thousands, except per share data)   Fourth   Third   Second   First
    Quarter   Quarter   Quarter   Quarter
                 
2004
                               
 
Interest income
  $ 312,316       299,747       277,266       269,691  
                         
 
Net interest income
    224,036       223,434       210,462       202,747  
                         
 
Provision for losses on loans
    20,855       21,192       17,548       15,724  
                         
 
Income before income taxes
    185,289       173,349       166,102       164,541  
                         
 
Net income
    118,722       109,008       105,141       104,162  
                         
 
Net income per share, basic
    .38       .35       .34       .34  
                         
 
Net income per share, diluted
    .38       .35       .34       .34  
                         
2003
                               
 
Interest income
  $ 264,745       266,248       270,742       259,757  
                         
 
Net interest income
    197,431       193,113       190,937       181,583  
                         
 
Provision for losses on loans
    19,800       15,108       16,565       20,304  
                         
 
Income before income taxes
    160,912       157,722       152,468       140,399  
                         
 
Net income
    102,639       100,000       96,367       89,919  
                         
 
Net income per share, basic
    .34       .33       .32       .30  
                         
 
Net income per share, diluted
    .34       .33       .32       .30  
                         
 

F-76


Table of Contents

           
PROXY CERTIFICATE OF BENEFICIAL OWNER  
Mark Here for Address Change or Comments
SEE REVERSE SIDE
  o
                                     
THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR THE PROPOSALS LISTED BELOW.   INSTRUCTIONS: Please provide the required information. THIS CERTIFICATE MUST BE SIGNED TO BE VALID. If you do not complete and sign this Certificate of Beneficial Owner, your shares covered by the Proxy to the left will be voted on the basis of one vote per share.
           
1. Proposal to elect as directors to serve until the
Annual Meeting of Shareholders in 2008
 
For 
o
 
Withhold
o
 For All
  Except
o
A. Are you the beneficial owner, in all capacities, of more than 1,139,063 shares of Synovus Common Stock?
If you answered "No" to Question A, do not answer B or C. Your shares represented by the Proxy to the left are entitled to ten votes per share.
Yes
o
No
o
(01) Daniel P. Amos
(02) Richard E. Anthony
(03) C. Edward Floyd
(04) Mason H. Lampton
(05) Elizabeth C. Ogle
(06) Melvin T. Smith
           
 
INSTRUCTION: To withhold authority to vote for any individual nominee, mark the “For All Except” box and strike a line through the nominee’s name in the list above. Your shares will be voted for the remaining nominee(s).     B. If your answer to question A was “Yes”, have you acquired more than 1,139,063 shares of Synovus Common Stock since February 17, 2001 (including shares received as a stock dividend)?
If you answered “No” to Question B, do not answer Question C. Your shares represented by the Proxy to the left are entitled to ten votes per share.
Yes
o
No
o
 
                  C. If you answered “Yes” to Question B, please describe, at the left, the date and nature of your acquisition of all shares of Synovus Common Stock you have acquired since February 17, 2001 (including shares acquired as a result of a stock dividend). Your response to Question C will determine which of the shares represented by the Proxy will be entitled to ten votes per share.
 
2. 2. To ratify the appointment of KPMG LLP as
Synovus’ independent auditor.

PLEASE BE SURE TO SIGN AND DATE THIS PROXY.
For
o
Against
o
Abstain
o
 






  To the best of my knowledge and belief, the information provided herein is true and correct. I understand that the Board of Directors of Synovus Financial Corp. may require me to provide additional information or evidence to document my beneficial ownership of these shares and I agree to provide such evidence if so requested.
                             
NOTE BOTH SIGNATURE LINES ARE REQUIRED WHEN CERTIFYING YOUR SHARES
 
Shareholder sign here  
  Date  
  Shareholder sign here  
  Date  
Co-owner sign here  
  Date  
  Co-owner sign here  
  Date  
  Sign Here to Vote Your Shares   Sign Here to Vote Your Shares


Δ    FOLD AND DETACH HERE    Δ

Choose MLinksm for fast, easy and secure 24/7 online access to your future proxy materials, investment plan statements, tax documents and more. Simply log on to Investor ServiceDirect(R) at www.melloninvestor.com/isd where step-by-step instructions will prompt you through enrollment.

Vote by Internet or Telephone or Mail — 24 Hours a Day, 7 Days a Week
 
Internet and telephone voting are available through 11:59 PM Eastern Time
the day prior to annual meeting day.

Your Internet or telephone vote authorizes the named proxies to vote your shares in the same
manner as if you marked, signed and returned your proxy card.

         

 
 
Internet
www.proxyvoting.com/snv
  Telephone
1-866-540-5760
  Mail
Use the Internet to vote your
proxy. Have your proxy card in
hand when you access the web
site.
OR Use any touch-tone telephone to
vote your proxy. Have your proxy
card in hand when you call.
OR Mark, sign and date
your proxy card
and
return it in the
enclosed postage-paid
envelope.

 
 

If you vote your proxy on the Internet or by telephone,
you do NOT need to mail back your proxy card.

You can view the Annual Report and Proxy Statement
on the Internet at www.synovus.com/annual2004


Table of Contents

SYNOVUS FINANCIAL CORP.
POST OFFICE BOX 120, COLUMBUS, GEORGIA 31902-0120
ANNUAL MEETING OF SHAREHOLDERS TO BE HELD APRIL 28, 2005
THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS.

By signing on the reverse side, I hereby appoint Thomas J. Prescott and Liliana McDaniel as Proxies, each of them singly and each with power of substitution, and hereby authorize them to represent and to vote as designated below all the shares of common stock of Synovus Financial Corp. held on record by me or with respect to which I am entitled to vote on February 17, 2005 at the Annual Meeting of Shareholders to be held on April 28, 2005 or any adjournment or postponement thereof.

THIS PROXY WHEN PROPERLY EXECUTED WILL BE VOTED AS DIRECTED BY THE UNDERSIGNED. IF THIS PROXY IS SIGNED AND RETURNED AND DOES NOT SPECIFY A VOTE ON ANY PROPOSAL, THE PROXY WILL BE VOTED IN ACCORDANCE WITH THE RECOMMENDATIONS OF THE BOARD OF DIRECTORS.

The Board of Directors is not aware of any matters likely to be presented for action at the Annual Meeting of Shareholders other than the matters listed herein. However, if any other matters are properly brought before the Annual Meeting, the persons named in this Proxy or their substitutes will vote upon such other matters in accordance with their best judgement. This Proxy is revocable at any time prior to its use.

By signing on the reverse side, I acknowledge receipt of NOTICE of the ANNUAL MEETING and the PROXY STATEMENT and hereby revoke all Proxies previously given by me for the ANNUAL MEETING.

IN ADDITION TO VOTING AND SIGNING THE PROXY, YOU MUST ALSO COMPLETE AND SIGN THE CERTIFICATION TO BE ENTITLED TO TEN VOTES PER SHARE.

Address Change/Comments (Mark the corresponding box on the reverse side)

FOLD AND DETACH HERE

IF YOU DO NOT VOTE BY PHONE OR OVER THE INTERNET, PLEASE VOTE, DATE AND SIGN ON THE REVERSE SIDE AND RETURN PROMPTLY IN THE ENCLOSED ENVELOPE.

Please sign exactly as your name appears on this Proxy. When shares are held by joint tenants, both must sign. When signing in a fiduciary or representative capacity, give your full title as such. If a corporation, please sign in full corporate name by an authorized officer. If a partnership, please sign in full partnership name by an authorized person.

GRAPHIC 3 g93014g9301400.gif GRAPHIC begin 644 g93014g9301400.gif M1TE&.#EAO0!\`/?_````````,P``9@``F0``S```_P`S```S,P`S9@`SF0`S MS``S_P!F``!F,P!F9@!FF0!FS`!F_P"9``"9,P"99@"9F0"9S`"9_P#,``#, M,P#,9@#,F0#,S`#,_P#_``#_,P#_9@#_F0#_S`#__S,``#,`,S,`9C,`F3,` MS#,`_S,S`#,S,S,S9C,SF3,SS#,S_S-F`#-F,S-F9C-FF3-FS#-F_S.9`#.9 M,S.99C.9F3.9S#.9_S/,`#/,,S/,9C/,F3/,S#/,_S/_`#/_,S/_9C/_F3/_ MS#/__V8``&8`,V8`9F8`F68`S&8`_V8S`&8S,V8S9F8SF68SS&8S_V9F`&9F M,V9F9F9FF69FS&9F_V:9`&:9,V:99F:9F6:9S&:9_V;,`&;,,V;,9F;,F6;, MS&;,_V;_`&;_,V;_9F;_F6;_S&;__YD``)D`,YD`9ID`F9D`S)D`_YDS`)DS M,YDS9IDSF9DSS)DS_YEF`)EF,YEF9IEFF9EFS)EF_YF9`)F9,YF99IF9F9F9 MS)F9_YG,`)G,,YG,9IG,F9G,S)G,_YG_`)G_,YG_9IG_F9G_S)G__\P``,P` M,\P`9LP`F14 MJF"O:AU+=F'7DE_!JK5*LZS;LES//KRIMF[2FF_S9HU[EJ[=OSG9FM1+F"E? MHGX!`[ZTLVWAQS$/KTRLV"YC6I3JVQM;0WP-&ZGL.8M+XAZ.4'=#S;WK_H8MG+CS@;HA)2^-&7AR MP1:?:V]M?7I@2"B[>_^WK=UY:/'7P2/WCG1.X^SEB4N6/ITQ[^1SL%^,+[_B M^LKV_9OJ1Q]]MDL%FE8`#7B;6@:LEJ)A*Z+'G8%$0(EC1A+14F)Y<&66H MFH1_==C@>Q=B*.)GDC%8%7WX"497;2JN"%F+?]VG5GX.C?;>4C;>:%&)+H+% M8T/JU=55D$+Z9Q=F?[EG5$XPQA85DX]QIUR1.-5VVFPY78DE8:U561672D&Y MEG(UCOF6;A[B1,N3M)C9'I<_KN2F7M$I%R=J)JIE)VU`[NF6<7\.VB62=>57 M5Y[-&0I727X^>MRCC3XHZ5C&J1E6I@W9I2B@>FY*5J=S[L@E6ZO^B9>IG)K_ MA">=J0K*9JFP[K52G(ZNQ>A:KN*:JU.HUOEHL(&"-6J!\`U++$V)@CIJK\JF MYJQA-"V;:$/1[FCMM4`5RRVFWAJ[XZB04@1N4^*&NN.VGE(%":^1KOL43[.6 M6ZNREF)D;U#MNFODJI<"JZ2__]Z++[EJ.23JK48[>=6TU-D\;CT+ZR_VVW4";E7=G>5E?K]]\R MB88F;(2SMS-+B`/NVN)Z+UCXU?M%KM!AE$]H.=I.(ZQY<1LZ_CGH(6<^^D'S MQ7AVW$\?OCIT%EV^'.JQPSR[2"?]=3OL8NY.D):QF78Y8$(?\0HK`,`*5E>L"MW/?Y&R`@`6"``KC*Y8,#H@`E,#@&LL MT`H.U)RXOC=!`RF0@1F,G-DZZ!B!`!"`!"2A"A\2OFM`8Q@PC*$,9TC#&MKP MACC,H0Z'T<(>^O"'0`RB$/^'2,0B&O&(2$RB$IF"P29B<(G/8<4'&4C%!:Z` M%5!4#2L"6,4N,C"+GF$%%:\X$"EV$8R/$2,#L7@0+EX0C82A8@C;"$(XYF6* M%=0("*7HQ#YBD(T#^>-G^%C%%3RQ('Y,Y$&D>)!$.A&0+U&D0019Q8U\$(-> MK.(<+9A)/%(1D@CQ)!4GF4%A!E*4N=RB M'$5I2P!FTIH%>:-`B%G'A$P1E.1<(T?<:!!:6I.;;$QG`]>I3A,NDR/$'.`U M\@G_2CP.Q)`"[*(^02)-A=0SG,7<""X)HDTK:D2:;/3D0`WJT$!JTB,?9",# M)\K0>EHQH*8$B3PW:5$!(B23'#WI//_YR8U`5"#!U`@Q(>E+C"Z0F>6DXTJU M>456?J2@!SDH0KV84H.(\QJQ)"E"@"I1C7R0HS7MR`=A^L6$++2=K@3G,+M( MTDNV$J3W_.HK*]D1>0Y0GEKEY$I+FE-+WE2M`$CK43N*2C*Z-*P#J:I*`902)*+,JSD15%Y&@#2URNMJ2AJRQJ==^H1NT2 M9*[4%.8;E_N1D6XWLT-]YW2=^E;,[C$DV"VE=I_+Q]'_&M:]!*WL)RE+EM=>=T$YY:N MR'4P-(-K6?Z&A,)-S>MA5:E@`J]XGQX^+8(SF9#\=F2N921QA$$[X>F2UZL" MWJUB/SQ.#WLWL`,V;$LY@N,<^W>\@CWQ=*-:7W,F.+UG%HPRPE@"EK$C?8I M:W^JZ?/2^;M?5FA5GRE<30LUR`U6]*F]7%E4^W>XB/[T.!/ZT%*']M"7?C%< M(YO48%OZSC+U[:ZCW.98%^2VD98QEQ>H46D_-LYG?K"SASKKY):URR^]9:I; MG>U0ESO3:WTUM\4[X/A:&+KC%K>UY:W@<"\RWDO=*)\]"V]IG[NZ175E,ZT( M3ETZL];8=6RS+6U68<;RR+H]=I:YVL=XKS>^UIRTLF%=2H[K^MKY%NC`[ GRAPHIC 4 g93014g9301401.gif GRAPHIC begin 644 g93014g9301401.gif M1TE&.#EA&@$^`*(``/___\S,S)F9F69F9C,S,P```````````"'Y!``````` M+``````:`3X```/_"+K<_C#*2:N]..O-N_]@N`P$412E(*YLRPGD60QN;=]0 M,,C\B?_`CZYW"@2/R,R.2(@5DM#H(F`Z-055HW0+A5D'*H8`Q2WCEC,MP$0S MNV_HL&,G?]L[V--`#1@7^'>!+R8$=0UC!(**&$M[#0%6BY*,>A,FAI.9`)`G MF&M%FJ$/2X!S9**:>6V/5J6HF82>8J"OBT,$KGY_M:@[JQ&AXJ!B4AC+>"1*XK.1$`:[`V&C8AT>3&`-S@(RB:RBJ M$C(55+SI8U8T%S#[L.&S0X*NH$?0R&"Y:$=2`",-^OFU!!?4?>#&R+H:I6I5WSX_9366_;D`[0:TW'GI73,,IL8:.%E[[+C18ED$5N!VF\:-PK67, M))QPY0FIP0ED#)`@GV.ZN-UG#FA.)V:@E7,(NQ>1&E:)U<-J"/D8.^Q9&+&, MVA!*6.X-!#:AG4Q6T'7`*7`HNR..U;BJ5]D4P)BW6H?JTYZ0R;B)5QN[X+'S M#$7U(K3X^SP(F.)75%&!4L08='Z2!M@?*MNJ^?\WP`20'W(TY`@212TVG43K M@4""4.#E8%HFY"GE70LPG=;-`K^UE1$.!:4$40@DE!+B1BO-M$"%8,4G7X>4 M[?:)7(\(AZ%*<`V@(VZ?+?7):1=4=EV$-+.B!=9U82$6KDT''!+D/24C_;1^`E^1BK88H%512!D""K)04B2&*07)1J) M7`E<@D]8N(N.85RT59%$\/``CJ8*6FF$AGY69+$@"IE:5@AO$)U:J#2- MK+BE!WSF:@-?(JI*A([_R_EJA;+0_H83`#VHT&:R4%H4YSNI`KE!@M,F5*6? MT7RD;"EN:7O9"[]UJU,-@\X8[17E\;.?N=&^2VJ[!RI`'7LJ\"F7LU[B5:AK M&Z3ZFTUZ2H4KM.R`A)&,Z'TJ,`K]BC#N)J7JJ.-%I5S,!!@-&0+-%>^XI09\ MRUZ$)V%04KGL#W:1H#"^ST93EJ@IL@:M(3#4,\,8-,2B`VT8.D9$N)1-^M.. MH!);L+S1@M>ECJU2[-N(4_"Y!WS6.M0(3?ZF"4:P_@)%086$>-<0<)I:P70& M+M.[T[N)ZB'J/G9S7'6M4XN0FS&[&>BG(R$2TJH14I;00U*-D0O(6'2:1+=K MR7_?-:MO=^4`M1A,EYB0&E?OEX?CI39!JSTL"HNPY4?`X#')9679):$ MS0O0E4.>ROI/9>X%(T3K(&?ATR//&O;(J'UF;P)P3TV`N-O&)F9N_] M]U/$24GWX)>?O^^>QC'T>,1+8O__E!6[+]_/B;/\WS^?=?S6#^"V#[ M&B7``G[/5@9,(/28I,`&6@Z!#HS@-A@HP0HBXQL6S.`K8,(_#7H0",;[H`B[ 8 GRAPHIC 5 g93014g9301402.gif GRAPHIC begin 644 g93014g9301402.gif M1TE&.#EA^`!.`*(``/___\S,S)F9F69F9C,S,P```````````"'Y!``````` M+`````#X`$X```/_"+K<_C#*2:N]..O-N_]@*(YD:9YHJJYLZ[YP+,]T;=]X MKN]\[__`H'!(+!J/2%)`0&@.!(&D=/H2#`J%YV!`P!(&4:IX_`E<"="'N4`@ MNQ?A-T3`%E#H;;F8'M!5(4-`5D:;!EIAC97@DET`Q"`F!I7 M&&>2DP6*(`&EHR)7!1!?''102UM;`I5_3:*@-%VD5DU=6+]H)KX/=!UT7E]0 M7%B58(RTN"2S$;JMOEA/LU#:OZ<;C%B*!=`7J9L.:U%F"DW1)^'$6!E+OFC> M<(\B>.,-Q1N7_")L`7".CSLES-#]NK`F"[D)_D)0"KA@H(9GC.XQ68+O_][! M>=@6L>E$`5"=#@0\+FA$#0Q%`,\VM(N8*1B#EQ\]@%.U``_,6Q+./+S`Y$*7 M4QB!_E'*D!^KH"D;6,P)8B$`)FS4X92:S]A6:E]_0F&:D9,H@Q&8D*-)M4,J M6UE7#B78]5L3E0RZY''`AY'(#5D`S34Y"FU;#ZGBYAW*:.\\H69Y*H0E$B\# M1I32WLT4]C"&S0YL.LB,@5[@5O#XBF+*;NZ@_R:YQO]6_%)')"HD!T=B$HQ7DTW\ M8*7<1=OM-T%,#]RU!5Q>S-(>#,<(F$4U$007'P!LG.35;!+*A\8L7/0"3#90 M@#@#@-HHP!9?4?4DFW8H4F!.BA-6!TPOV2SQWE7SK8"90K/=%>!U/95X#@,: M8B#@@VI89DB'3V3GP'9UR1"F6!(8R=XBB)!TV8L$AGC-F7`"IB,-MRL&"`PA58"3I9Z4$CB7,Q!-Z4+0KYBBDDL M7O-$'/J1=J=(SFS:J8N%#HGJ+Y7(&5IW5*1&)Y5'$C>K"CNE:NBGIQ!"7(YY M3=2J;K[A1#T01]F0.M!H(!X&\ M%?@R6)]_J(.?=Q;`D]Q6&;;X"Z]2@'.I?#V:85V;(^CU&EZ$N!+!DG_@@Z*" M$_B:%9W'7+H$$_5\:@2\$YP[X7H.$9Q@:J3>$9#)(\,$W6PLESD.)>CM-N8B M+%X\#1`ESE=N!:;!%BW0#*C)V91$O_MTV.CX6D'548!(F(PEP:)7>#IP8:9K M#T/REKJOI;)6P/060C97&].U=Z&]%'[H3GED=HP=9E_$"S8^ET#TX@+56K#> M_Y%78^"<@=OXE:B7=1DXZ#`EINOIJ'M[1:F;FJ(&3*9:18,F:SZM0)*E*0Q2 M,UJ3:#G#H?$FB*!=SVJD.G&T;@JB42.3^O.H=^["F"8!2ZLTNANEFTE#?Y5M M\'U@V;2EDRGQUIO>9KG$^E'@G0)2`W^YL16\LF_JXQ[J?')P&9(X'<+4V`N4 M:B$\Q2S%?>)13"EXEHS([0`K^)&;N:"7/PT1K'&+.!]O;'<95A1G-XK@U&+< M$[B9+<,)"-S!6Y*'DYFQB`L8J]('5@<13XFD8R7R!F@`5Y$4YJ=WF7A5OMD(1Z4@))#+F;!QIVXMIZJ8B5MJ2+GCQH_,NIJ41W3)%R6K;X^SA,^+] M4D+B*LT= GRAPHIC 6 g93014g9301403.gif GRAPHIC begin 644 g93014g9301403.gif M1TE&.#EA40+]`*+_`/___W]_?P```+^_OS\_/P```````````"P`````40+] M```#_PBZW/XPRDFKO3CKS;O_8"B.9&F>:*JN[!2\0BS/=&W?>*[O?.__P*!P M2`R^`JVD$R&2KGHM'K-;G>_Y;A\3@^] M'`,X8(",\(^`1VZ#A(6&AT6!BHN,C8Z/D)&2DY25EI>8F9J!!$P$`5-Z`)\* M`5^=$`*-,YNMKJ^PL;*SM(P]M;BYNKN\O:!+?0!WI<.H?*D/`0*D=BU^7FUV\PK@#_8*`\ON_/UR M^NK\"1P8S4FP//.&`<#7`)^^=00C2CP!L`:UB1@SRF."4/_!)U!>CGD,]U"C MR9,=*M*`B++E.7@L.F8K5HJE/54N<^J$H%+&Q9U`G\%4H7)F'RD*'8`C\#.H MTY/*:CR=2FOT+I^`WO0.T>MAD:"$W_H25BQX\9Q#&<@&XAAAH])';,%K+ES M!,AE+&,0O9##L,R>P7).S;H4.](62,.F\,OUBR]\\N391@SWG=R_M^6.V[HP MJ^*M09.9G6_5/4;$2QG6M\`+TSSV4'D9U0>5O3M(4"/?>WR\9^5CF.]QKA2Z MA5`><7\9!DXD=2E[X'Q'@G6/>;K_,J#WWU8"=A#545-LMYYX]70@&P=Z4+=' M)WW01T]II7U#S(3]#5@'#9CY(N*()):(2U-$X49*A=G5%,X&#^:E!SZ?P&%A M;:,0H^$\N*GG(10@FBCDD$06^0B**>CQVP+U!8.DCQ%0!@B4R6PGTA[X6#B* M?$PR$-)U_2'Y8QBKC>E7@1_`%-Z.2AG("(3>D'/4;7_TQD`VP\F'IIDHE,GG M77M"*.>&#=XCU)\M^8DH6X'FU8!,;#;4S`MB+CJ0HI::U6@&\'0TTGHOSL%@ MII>61^I:FUZ`62=(@3+?*5&>*BNFLE*5:@5_W.9--X2&6BNBM/[JU*U*4"EL M<<$>NQ.Q_TD8JVQJR3[K$K,M."NM9M%>"]5KVHZ9;;<94`&]FVY$HF[ M`KGHXG5NNP.IJP*[\,KU;KW]R)L"O?B>=6^_[>C;)\"L_4NP.0*?P.\"61VL MD\$.6Y/PG3$$%`35_.*X`"E9&KXPP?])!R['X*X5 MKA!L]%:-970\,5R?=U=>",$=E7^N.069OTX&YS/!4?3,B%\V%,@7V`P.T`ZI MGLRKGQK#^:R`RXZP)T<4+=(V8K+;=MQ6^S:Z,%QO)U[,>K!:(:S*1YE\^!+# M#`C&-@LOZ1CSV5SG>KZESTWZN=UY?*VQDP_%_1]RC%=R0Q'TLD`1__:&0[XD6OBB9QF1C'2,:5'8A2\BL! M/CIT!^/Y"HP(I"(<57`\AV#E&*XSU!PG8L0]TL8)#%$&*O*8NPWDBG1^K)8< M$UF".C+,:1126]\XP#485,H%.)&"E9B"1@Z=0BT.K`Y<=(1(S?61D:L#Y"1K MU#4]YH4AHAO-1GJE(&JPD1R>FMDE97=*5#K`D?4H6\\0).%F^`TJ=DY M*2D*D+#1"6%P,13%`*_.%XA!Y6-U]`NJ_FB@TPXN M9!TZ"PW_FNH@GTAQ>B2-1@Y_&44U3I6J&E!)1H."F'2)\QU;/>&'1`K6,;2- MK2)<1%=G=]:VI!6&Y&FK->`VUJ#$*"*H&54C8YG2Y3!4KW2HR%>M\=<2:@)N M0J@K!;FCE+[BBJ:\N6E#+HC89L#-2*!]A#<9`=E#9.*PV.L%J^BY)8K0_'M^NNS4OY;6\2]`%7JHPC;8&0&`SL.Y3WOG<%P.2O M*5I92`*S5\"'B>I2W(1<^03-*"GGE<>E M9FUEV0*2R\"2/ZQ4G;#H&G.M M`4/ZRRE.SJNO,J#`>OE_F\;`&3K=ZUW3C(G>?6C&4E'E9DOW9]%UMK2G[8H: M8\(GDN8SM8<\2%BJRS(R&R:SM\UM-3&9W.A.MR.Z*Z,Q`VNOUM'0;S/BC!,";GO05=,.C9@%B?^G6`UWL!, M`O_,RZ^E:<3KHG36Y!S:JGCZ?](>&QAS3>[G MV.+664-H/Z"\7W2O@-D!NW.SR";NJ3'Y"1%/L`HRO8!S&3K>_2&;+8)=,6_' MWN,;;VS(HZKP]I)K/2_>E[X_RNIA8S2LS8+V,[T)#U&IM8&]#G=0`[[S/Y7U MW8ZGGM%,F7(,OVEDOO M/_S[?]!>\\O7W/3'0E;DBZ!J$L++@@4KD$-;?O@'O^)1C7^2UJN]LH+9?O^- MTL5T:40_<.-78!9P!GE3<2-@>?MW#MA'>B1T9C4W,/-7&E'3<0-A?2>P M962!'4-#+HU06B*X"'BG#TX28(WD>Q*S8M(0?A,4=?+`TP4>_`W;*BW0TPH#+VB7@1A?R'P!_;E8D96!Z4V)3<0 M(J*1?@MDA&4PA8Q'1$P(*9/4QGYG M`3)"6`'=5!&.,N`*K.$>T`';AUEOB$J/2'75H(:7-86N*!@3%Q.=Z&XVMGZ$86'28"-\)5$!!0VY^&-M MDXVO,XNL0(C8%_Y>$0.]TL@B2X'\4GDURPQ=U(5AX.9>&KV(Y-M93%8])(N MU2PR>2!LR&0^R9$@5U([_V9)GE.5:/S,T4%0L7-63 M5AER0`E66KDVU*)W-O4]QX:(@S"5$AB7,"@,MO,IFL5P M*)!LTD&'RLB.8VF63C0_Q.@!:Z28"WD':\=@BWF8OA1AU?6'O[@O MB4B(RE%J(V>8)J"$F,ES^[69@`F9$+9ER]A(F-+(85#V:;6R%$P:E?YY"2.Q&<`SF3ZLE$'9)= M-_]8GE!'&EF1*Y"%&=19GPL$`_,(GWSYCPJY'.9!8+9P2.4 MH9?11IMD M,JHH1HG@R9/8:A*KVJ["\E78U&-BH:-!"8^[&A'B"J_20I^E&J$-]9%-RHT" MVX[Z";`#IZP#:P?XNJWXXJ^UBK#.2&;\BE8/N;"9ZT*8F*^F8RW[2K)SMVLI'9\DD*(,4\5.OG;JV;(M;`7:K;1NWGLI1$[-1&3ANIL+ MVB9R>_NWM-!MW3&S`W@1WZJN8$NPCL"U_I&82:N+N^QRH& M&T>MJ/\KO]'Y52LGN?@KO8WHHYO11LE19\P3Z9P1J<:1S+SO31( MP$K<7C)ZG)\"KD\,Q?2;#^`35$1*?K48!;R(9\R(B< M6X0[6&UY>B3"J93*26T+R9,JR6Q+R8IJR;ZPR"30PV"PQ6C_5433`K,[&F>D M3`+VZ[FC+,IF=LI."A6N+`*IC'`F4;$3W,JL;,JR]IBJC,N)LLJ_[,M3<;A7 MW!*Y5,M(!K3Q8,S*3`;C"\C]FYW0/,W47,W6?,W8[,'3`6\Q];/VK(T(LB$*]$#QT^YV3709`TS@CN=<-*AR]`D[34SF-(HW24SR-)3C(XO71/?&JL> M;5VE$=(OX3D:8F++XSI$?;]+`]35_A341OU0>0F,0MTW[HLHG],CV,-,3X5> MJJ@?C@G23GW03=W$>J;9ELW9/PG.=]*7-(-'`/PG20&+K%58SK`J M(_$\J.@]Z"!<,ES;,@5\S (\!W?KY,``#L_ ` end GRAPHIC 7 g93014x9301400.gif GRAPHIC begin 644 g93014x9301400.gif M1TE&.#EA%``4`/?_````````,P``9@``F0``S```_P`S```S,P`S9@`SF0`S MS``S_P!F``!F,P!F9@!FF0!FS`!F_P"9``"9,P"99@"9F0"9S`"9_P#,``#, M,P#,9@#,F0#,S`#,_P#_``#_,P#_9@#_F0#_S`#__S,``#,`,S,`9C,`F3,` MS#,`_S,S`#,S,S,S9C,SF3,SS#,S_S-F`#-F,S-F9C-FF3-FS#-F_S.9`#.9 M,S.99C.9F3.9S#.9_S/,`#/,,S/,9C/,F3/,S#/,_S/_`#/_,S/_9C/_F3/_ MS#/__V8``&8`,V8`9F8`F68`S&8`_V8S`&8S,V8S9F8SF68SS&8S_V9F`&9F M,V9F9F9FF69FS&9F_V:9`&:9,V:99F:9F6:9S&:9_V;,`&;,,V;,9F;,F6;, MS&;,_V;_`&;_,V;_9F;_F6;_S&;__YD``)D`,YD`9ID`F9D`S)D`_YDS`)DS M,YDS9IDSF9DSS)DS_YEF`)EF,YEF9IEFF9EFS)EF_YF9`)F9,YF99IF9F9F9 MS)F9_YG,`)G,,YG,9IG,F9G,S)G,_YG_`)G_,YG_9IG_F9G_S)G__\P``,P` M,\P`9LP`F0U5A)+FI0(P"3$BPM7A-3(DE5% MFQ8ERKRI<>1"G"91,MSI,B50D#`-'BU*TN5+GP-=6H%:D.C#J2P)LDI(-:O7 %A0$!`#L_ ` end GRAPHIC 8 g93014x9301401.gif GRAPHIC begin 644 g93014x9301401.gif M1TE&.#EA=``9`/<``/[^_@0$!("`@/S\_/W]_2,C(P,#`P$!`?KZ^OCX^`(" M`OGY^2HJ*D!`0`@("`P,#-34U*ZNKD1$1"@H*`4%!?+R\AX>'L+"PNCHZ.;F MYI"0D,[.SI24E#@X..[N[F)B8L3$Q!(2$L#`P`D)"5!04,;&QN_O[PX.#HJ* MBDM+2[^_O\'!P7)RWM]S'AS\_/_7U]20D).'AX:6EI2WM_?W[Z^OBPL++V]O,W-S71T=.KJZNOKZVQL;,/#PWIZ>A\?'W!P M<%965B`@(%Q<7+"PL)&1D4%!0;FYN7%Q<6MK:Q$1$3,S,U]?7XV-C6=G9PL+ M"\C(R(2$A!T='4E)25M;6VEI:3$Q,=O;V^GIZ:*BHMW=W6YN;A04%(:&AF!@ M8"\O+_3T]"TM+9.3DU-34P\/#S(R,C`P,(*"@CL[.ZVMK??W][.SLYN;FWU] M?/CXTY.3AD9&5U=79>7 MEW=W=R4E):&AH30T-!@8&&]O;WM[>Z"@H*FIJ55554]/3VUM;965E9J:FEE9 M6;BXN'EY><_/SQL;&TQ,3+*RLD9&1EY>7K:VMJ2DI*^OK]G9V=K:VK2TM``` M`/___P`````````````````````````````````````````````````````` M```````````````````````````````````````````````````````````` M`````````````````````"'Y!```````+`````!T`!D```C_`+L)'$BPH,`! M0CC0,,BPH<.'$"-*G$C1X(!MW+AA2E"QH\>/(#\.<'8BX\:0*%.J]!@E3\8` MNZ*LG$GS(YL5#0'HL9#1`)&!"(#$D,&GIM&C`SD]4`#)()@F"C)R\S%'U0BI M4D<,4>1E0,<*FWS]0$H6P*.,#@H2>!,5J]NW4[?"*0@`Q@:/=X+3BE@`%+`Q?0(<0-BX8U ME)H:*C-B6<$B$S*"`BWP%#<.'`@5LM!'Q^#P77@"U9&A)@9!H4`%`U%H%QLO(2$D-PIP,5Q# M:WAR1AX#.4&*=SHDLD>//W83QY<9$6&"0)OL@%4+-M@``PQ"A/1")-SH49"4 M'?114`X/<(/E0!(>`(-PY44\0A,QB040BND%%%CUITLX)[ M6`TBX2I(,(-`W%,E(@MW""10`EI2*A!21VH@8.D%E0@Q!DWB,)0SA001``(9<3( MRR1@J'^!"V(TY/!\+#P$#2K,"";K!&R82"RET[2T> M$,((&A$L@R0M?07)PJ:D@@<#3>0"9O*3(0D(`#L_ ` end GRAPHIC 9 g93014x9301402.gif GRAPHIC begin 644 g93014x9301402.gif M1TE&.#EA&@$^`*(``/___\S,S)F9F69F9C,S,P```````````"'Y!``````` M+``````:`3X```/_"+K<_C#*2:N]..O-N_]@N`P$412E(*YLRPGD60QN;=]0 M,,C\B?_`CZYW"@2/R,R.2(@5DM#H(F`Z-055HW0+A5D'*H8`Q2WCEC,MP$0S MNV_HL&,G?]L[V--`#1@7^'>!+R8$=0UC!(**&$M[#0%6BY*,>A,FAI.9`)`G MF&M%FJ$/2X!S9**:>6V/5J6HF82>8J"OBT,$KGY_M:@[JQ&AXJ!B4AC+>"1*XK.1$`:[`V&C8AT>3&`-S@(RB:RBJ M$C(55+SI8U8T%S#[L.&S0X*NH$?0R&"Y:$=2`",-^OFU!!?4?>#&R+H:I6I5WSX_9366_;D`[0:TW'GI73,,IL8:.%E[[+C18ED$5N!VF\:-PK67, M))QPY0FIP0ED#)`@GV.ZN-UG#FA.)V:@E7,(NQ>1&E:)U<-J"/D8.^Q9&+&, MVA!*6.X-!#:AG4Q6T'7`*7`HNR..U;BJ5]D4P)BW6H?JTYZ0R;B)5QN[X+'S M#$7U(K3X^SP(F.)75%&!4L08='Z2!M@?*MNJ^?\WP`20'W(TY`@212TVG43K M@4""4.#E8%HFY"GE70LPG=;-`K^UE1$.!:4$40@DE!+B1BO-M$"%8,4G7X>4 M[?:)7(\(AZ%*<`V@(VZ?+?7):1=4=EV$-+.B!=9U82$6KDT''!+D/24C_;1^`E^1BK88H%512!D""K)04B2&*07)1J) M7`E<@D]8N(N.85RT59%$\/``CJ8*6FF$AGY69+$@"IE:5@AO$)U:J#2- MK+BE!WSF:@-?(JI*A([_R_EJA;+0_H83`#VHT&:R4%H4YSNI`KE!@M,F5*6? MT7RD;"EN:7O9"[]UJU,-@\X8[17E\;.?N=&^2VJ[!RI`'7LJ\"F7LU[B5:AK M&Z3ZFTUZ2H4KM.R`A)&,Z'TJ,`K]BC#N)J7JJ.-%I5S,!!@-&0+-%>^XI09\ MRUZ$)V%04KGL#W:1H#"^ST93EJ@IL@:M(3#4,\,8-,2B`VT8.D9$N)1-^M.. MH!);L+S1@M>ECJU2[-N(4_"Y!WS6.M0(3?ZF"4:P_@)%086$>-<0<)I:P70& M+M.[T[N)ZB'J/G9S7'6M4XN0FS&[&>BG(R$2TJH14I;00U*-D0O(6'2:1+=K MR7_?-:MO=^4`M1A,EYB0&E?OEX?CI39!JSTL"HNPY4?`X#')9679):$ MS0O0E4.>ROI/9>X%(T3K(&?ATR//&O;(J'UF;P)P3TV`N-O&)F9N_] M]U/$24GWX)>?O^^>QC'T>,1+8O__E!6[+]_/B;/\WS^?=?S6#^"V#[ M&B7``G[/5@9,(/28I,`&6@Z!#HS@-A@HP0HBXQL6S.`K8,(_#7H0",;[H`B[ 8 GRAPHIC 10 g93014stjp.gif GRAPHIC begin 644 g93014stjp.gif M1TE&.#EAH`!)`.8``+BXN'%Q<;"PL-;6UM34U.#@X$%!0GEI:6CDY.8J*BH^/ MCQ45%::FIAT=':.CHX>'AZRLK+JZNFIJ:D9&1E145%U=71`0$*ZNKF5E91D9 M&5!04+R\O(2$A`D)"4U-3965E7IZ>E]?7VAH:)&1D2DI*0T-#:2DI&!@8$1$ M1&QL;%A86(*"@L[.SI.3DR8F)G1T=#P\/$Y.3C0T-#8V-E)24C\_/X:&AG=W M=Y*2DG9V=GY^?B0D)%965F9F9OS\_/[^_OKZ^OW]_?/S\_;V]N;FYN7EYWM[??W]^OKZ^SL M[.GIZ<+"PLO+R_+R\N[N[NCHZ-[>WLK*RLG)R=_?WP```/___R'Y!``````` M+`````"@`$D```?_@'^"@X2%AH>(B8J+C(V.CY"1DI.4E9:7B%]C"R`S)247 M99BCI*6FDVX=$WZLK7XE7:>RL[277'Q2%'X4!A<0>F(%4'YHM<;'R(5G("N[ M/")@7(4X?A#)U]BE!2&L3@)LL89I3!05V>?HD'0VK!,>X8@??E/PZ?;W@G,8 MS3%KTHH$;OBY@*]@NBXJ&OAYPJ>1,#\A#$K$EH`:@QJ.P,3P`T7,Q(^US/38 MX6<#F$?4:$@`R?)4'AY^5N2`!,,/C04MG44I]#/AA M8.T1EYI^7!R="DE`,QQC(A79I8*J5T8?2)Y0`RD-NQL>OJH]5&"&GP8`_R(- MF.)'08*U>`<-4."'1U9(>Y?NR9OW``.?9"&A.0Q%#R0X(X+$(7S/1<\6DNJD M>!4&$AF%?N)21I?$SQ""D3CTW.#ET8$9NOQ$.3DZFP^.YB+I8&5CT1LVB360 M9$6C:>UKMUU0X$4\'0&;!`@X8/+3#H#[&AOW\8'UCP%REXE!`3>)",L0H49"`B@18] MF0"3*ZRD`!]+7V3P0@M;E&```\-1*"*%*?CP!B-R2!#!(@9",4`D"?!U`X*% M@-&$+C3T($`4(C)A'#Y=>*&'!QH`$4-LKNQ`0_\#4,CP0P@@Z-="#Q]\@,$, M2$`QA"XZ),+%`2%LQL0#B(11A1],>`1)'4SXX<2+AJ!A@FD;Y/''1JS$YL2` MA7!QWB!=U$.*%W"@@<)T2.["1!0_M-#!`6[8`@FB)JW`91:X58<%@*&L0"!C458EOKB`B[0L,0 M.S#18"-=W`'!#%%LULK_#C%3!6H@&NY`@"`M+]:'( M'`9F44PA#^`Y`P8Q4!?;#K'-`,$8920^RQDJP-!`B$)@T($$G9W#!08"I?"! M&X-1\PA!G<,H$3/00&BH!`3Y``'4)LP3U!((0'!/(*"1P& M!<=P0Q.>T(`AE.!/D,`#VY`@OTEX00>Z6`%."H&`7:"F$">(2?*Z(`,_Q"!] M7$35&?G&%Z8(,38RX,-A9G"U67@A&I+(PRIP((I+B`%/.+A+(5!``0:\X!`+ M((]VOH"$5\`A$0+0Q0_84(@>;(8'*Q($%U#0DQV,`/\,(9,!M(PR![IHH8KA M"4(68F*]0G`C"^8JA!A6B9D[4,,`E3O$'GHR@UP*`@.LB$$/!=$!5@RA*VYA MPAPF8H8,)(808%`*#T99"12P@@&Y(0078M9*0L2!+D[X0QO8IH!,'L(-?-E` M(;P0,U41PG/D*14P:>`V@\1A(Q@AQ!CJAP,Y8&(\:!)D(=B1`M058@3D:5!* MBI*(FIC@A'\8PX2J\,P_2"`V77D!29`H$3@TT@!\H@-=D.!/2YP!"*R0@0,+ M08>M,.%^AR#`*A&@AC(J():'^.`0K-&%-@#@`VRCP!(,H804'/,/%5#(!-!H MCPJ$$J)D6.4.)E`%*$J"#&W_HD`0#1$C/QB@I(9P0YM4$)@2\.D0G@J!'3"` M`R*2AP6(Z(,YNL`V;$HD*69\Y"#($+)6K(`,'5C`"#K``@N`E0MG0"4'!/(> M71Z&!RTL1!@,%`,^*(2'B^#"G%*`I"'@``DL4X0%6/%%?+QA(U'@W"`.0,3A MA*`'(LJ"$NZPA!*\QPL]L$%N($"2(?2/$%CU@PV8.@@5D"<$A\%A(Q!`Q"QL M0`=P8L07ZB<#B;!A%0:@Y"#6/,RAE`V0#@2Z&H($3)(H5 M#6A-_P`2MHM6F$"[A(##5OQ@A47HBSQ;1$9-IM!?>]"A?E,X`R%BQH`#``!A M2#P#$17`%U:`@&"$8X(Y"<$."H08$1&PV`VZ:8PN*(4(!8G#,$K@R]WXP0AS MD$#7**1<8/I!!H35:RB"NP`K+9Z$$,SGH.,S2GC('\\..!>KT0@```[ ` end
-----END PRIVACY-ENHANCED MESSAGE-----