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Operating Segments
12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Operating Segments
19.
Operating segments

Operating segments are defined as components of an enterprise that engage in business activities and for which discrete financial information is available that is evaluated on a regular basis by the Chief Operating Decision Maker (“CODM”) to make decisions about how to allocate resources and assess performance. Our CODM is defined as our Chief Executive Officer (“CEO”), Chief Financial Officer (“CFO”), and Chief Operating Officer (“COO”). Our operating segments, which align with our reportable segments, are: Merchant Solutions, which focuses on card not present and card present solutions for small to medium size business merchants; and Digital Wallets, which provides wallet based online payment solutions and also enables consumers to use cash to facilitate online purchases through prepaid vouchers. These two operating segments are based on how the Company is organized, reflecting the difference in nature of the products and services they each sell. The Company earns revenue from the sale of Merchant Solutions and Digital Wallets services. Shared costs are the cost of people and other resources consumed in activities that provide a benefit across more than one segment. Shared costs are allocated to each segment and Corporate primarily based on applicable drivers including headcount, revenue and Adjusted EBITDA.

The CODM evaluates performance and allocates resources based on Segment Adjusted EBITDA of each operating segment. The CODM believes Segment Adjusted EBITDA to be a useful profitability measure to assess the performance of our business and to improve the comparability of operating results across reporting periods. The CODM uses the segment measure to analyze the actual performance of each segment against annual budgets, comparable prior reporting periods and against internal forecasts on a quarterly basis and when making decisions about the allocation of capital and other internal resources to the segments.

Segment Adjusted EBITDA of each operating segment includes the revenues of the segment less ordinary operating expenses that are directly related to those revenues and an allocation of shared costs and excludes the impact of income tax (benefit)/expense, interest expense, net, depreciation and amortization, share-based compensation expense, impairment expense on goodwill and intangible assets, restructuring and other costs, loss/(gain) on disposal of subsidiaries and other assets, net, and other (expense)/income, net. The significant segment expenses included within each segment’s Adjusted EBITDA are included in the following tables.

The CODM does not receive segment asset data to evaluate performance or allocate resources and therefore such information is not presented.

The information below summarizes revenue and Segment Adjusted EBITDA for the year ended December 31, 2025:

 

 

 

Merchant Solutions

 

 

Digital Wallets

 

 

Total

 

Total external revenue

 

$

885,241

 

 

$

796,959

 

 

$

1,682,200

 

Interest revenue

 

$

1,573

 

 

$

17,615

 

 

$

19,188

 

Intersegment revenue (1)

 

$

17,854

 

 

$

153

 

 

$

18,007

 

 

 

$

904,668

 

 

$

814,727

 

 

$

1,719,395

 

Elimination of intersegment revenue (1)

 

 

 

 

 

 

 

$

(18,007

)

Total consolidated revenues

 

 

 

 

 

 

 

$

1,701,388

 

Less:

 

 

 

 

 

 

 

 

 

Cost of services (excluding depreciation and amortization) (1)

 

$

518,428

 

 

$

240,776

 

 

 

 

Selling, general and administrative (2)

 

$

240,546

 

 

$

222,217

 

 

 

 

Segment Adjusted EBITDA

 

$

145,694

 

 

$

351,734

 

 

$

497,428

 

 

The information below summarizes revenue and Segment Adjusted EBITDA for the year ended December 31, 2024:

 

 

 

Merchant Solutions

 

 

Digital Wallets

 

 

Total

 

Total external revenue

 

$

936,907

 

 

$

734,476

 

 

$

1,671,383

 

Interest revenue

 

$

2,501

 

 

$

30,951

 

 

$

33,452

 

Intersegment revenue (1)

 

$

18,215

 

 

$

78

 

 

$

18,293

 

 

 

$

957,623

 

 

$

765,505

 

 

$

1,723,128

 

Elimination of intersegment revenue (1)

 

 

 

 

 

 

 

$

(18,293

)

Total consolidated revenues

 

 

 

 

 

 

 

$

1,704,835

 

Less:

 

 

 

 

 

 

 

 

 

Cost of services (excluding depreciation and amortization) (1)

 

$

518,792

 

 

$

215,263

 

 

 

 

Selling, general and administrative (2)

 

$

247,980

 

 

$

211,217

 

 

 

 

Segment Adjusted EBITDA

 

$

190,851

 

 

$

339,025

 

 

$

529,876

 

 

The information below summarizes revenue and Segment Adjusted EBITDA for the year ended December 31, 2023:

 

 

 

Merchant Solutions

 

 

Digital Wallets

 

 

Total

 

Total external revenue

 

$

864,816

 

 

$

697,341

 

 

$

1,562,157

 

Interest revenue

 

$

1,792

 

 

$

37,189

 

 

$

38,981

 

Intersegment revenue (1)

 

$

11,738

 

 

$

139

 

 

$

11,877

 

 

 

$

878,346

 

 

$

734,669

 

 

$

1,613,015

 

Elimination of intersegment revenue (1)

 

 

 

 

 

 

 

$

(11,877

)

Total consolidated revenues

 

 

 

 

 

 

 

$

1,601,138

 

Less:

 

 

 

 

 

 

 

 

 

Cost of services (excluding depreciation and amortization) (1)

 

$

469,090

 

 

$

205,999

 

 

 

 

Selling, general and administrative (2)

 

$

187,102

 

 

$

209,964

 

 

 

 

Segment Adjusted EBITDA

 

$

222,154

 

 

$

318,706

 

 

$

540,860

 

A reconciliation of total segments Adjusted EBITDA to the Company’s (loss) / income from operations before taxes is as follows:

 

 

 

Year Ended December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

Segments Adjusted EBITDA

 

$

497,428

 

 

$

529,876

 

 

$

540,860

 

Unallocated Corporate costs (3)

 

 

(68,580

)

 

 

(77,822

)

 

 

(82,197

)

Depreciation and amortization

 

 

(274,107

)

 

 

(273,364

)

 

 

(263,433

)

Share-based compensation

 

 

(32,304

)

 

 

(38,534

)

 

 

(28,873

)

Impairment expense on goodwill and intangible assets

 

 

(1,423

)

 

 

(823

)

 

 

(1,254

)

Restructuring and other costs

 

 

(48,366

)

 

 

(5,178

)

 

 

(6,061

)

Loss on disposal of subsidiaries and other assets, net

 

 

(732

)

 

 

(801

)

 

 

(386

)

Other (expense) / income, net

 

 

(7,563

)

 

 

21,475

 

 

 

13,081

 

Interest expense, net

 

 

(136,414

)

 

 

(140,805

)

 

 

(151,148

)

(Loss) / income before taxes

 

$

(72,061

)

 

$

14,024

 

 

$

20,589

 

 

(1)
Intersegment revenue and related eliminations are primarily for credit card transactions and deposits between segments.
(2)
Selling, general and administrative excludes share-based compensation costs which are not included in our definition of Adjusted EBITDA.
(3)
Corporate consists of corporate overhead and unallocated shared costs of people and other resources consumed in activities that provide a benefit across the Company. These costs are presented within "Selling, General and Administrative" expense in the Consolidated Statement of Comprehensive (Loss) / Income.

 

Geographic Information

Revenue from external customers by major geographic region is based upon the geographic location of the customers who receive the Company's services. Interest revenue for the years ended December 31, 2025, 2024 and 2023 was $19,188, $33,452 and $38,981, respectively. Interest revenue is not included within this table as it was not practicable to apportion its geographical source.

The information below summarizes revenue by geographic area for the years ended December 31, 2025, 2024 and 2023.

 

 

 

Year Ended December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

United States of America

 

$

829,676

 

 

$

891,993

 

 

$

824,919

 

Germany

 

 

122,817

 

 

 

107,140

 

 

 

102,639

 

United Kingdom

 

 

35,075

 

 

 

29,831

 

 

 

27,450

 

All other countries (1)

 

 

694,632

 

 

 

642,419

 

 

 

607,149

 

Revenue from external customers

 

$

1,682,200

 

 

$

1,671,383

 

 

$

1,562,157

 

 

(1)
No single country included in the “All other countries” category generated more than 10% of revenues. The revenue included within this category is predominately earned in Latin America, North America and Europe.

The Company has no single customer contributing 10% or more of the Company’s revenue in the period.

The information below summarizes long-lived assets, net by geographic area for the years ended December 31, 2025 and 2024.

 

 

 

Year Ended December 31,

 

 

 

2025

 

 

2024

 

United Kingdom

 

$

19,853

 

 

$

19,708

 

United States of America

 

 

16,072

 

 

 

17,627

 

Bulgaria

 

 

10,388

 

 

 

10,375

 

Ireland

 

 

9,325

 

 

 

6,616

 

Canada

 

 

3,593

 

 

 

4,792

 

All other countries (1)

 

 

9,398

 

 

 

5,799

 

Total long lived assets, net

 

$

68,629

 

 

$

64,917

 

 

(1)
No single country included in the "All other countries" category generated more than 10% of total long-lived assets.