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Condensed Consolidated Balance Sheet Components - Internal-Use Software, Property and Equipment, Net (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Public Utility, Property, Plant and Equipment [Line Items]          
Internal-use software, and property and equipment $ 11,177,000   $ 11,177,000   $ 10,476,000
Less: accumulated depreciation and amortization (7,677,000)   (7,677,000)   (5,284,000)
Internal-use software and property and equipment, net 3,500,000   3,500,000   5,192,000
Depreciation expense 200,000 $ 100,000 400,000 $ 200,000  
Capitalized internal-use software amortization expense 600,000 700,000 2,000,000.0 2,100,000  
Impairment loss on internally developed software 0 $ 0.0 0 $ 500,000  
Capitalized internal-use software          
Public Utility, Property, Plant and Equipment [Line Items]          
Internal-use software, and property and equipment 9,160,000   9,160,000   9,000,000
Leasehold improvements          
Public Utility, Property, Plant and Equipment [Line Items]          
Internal-use software, and property and equipment 1,275,000   1,275,000   866,000
Furniture and fixtures          
Public Utility, Property, Plant and Equipment [Line Items]          
Internal-use software, and property and equipment 579,000   579,000   485,000
Computer equipment          
Public Utility, Property, Plant and Equipment [Line Items]          
Internal-use software, and property and equipment $ 163,000   $ 163,000   $ 125,000