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Condensed Consolidated Balance Sheet Components - Internal-Use Software, Property and Equipment, Net (Details) - USD ($)
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Public Utility, Property, Plant and Equipment [Line Items]      
Internal-use software, and property and equipment $ 10,646,000   $ 10,476,000
Less: accumulated depreciation and amortization (6,106,000)   (5,284,000)
Internal-use software, and property and equipment, net 4,540,000   5,192,000
Depreciation expense 100,000 $ 100,000  
Capitalized internal-use software amortization expense 700,000 700,000  
Impairment loss on internally developed software 0 $ 500,000  
Capitalized internal-use software      
Public Utility, Property, Plant and Equipment [Line Items]      
Internal-use software, and property and equipment 8,995,000   9,000,000
Leasehold improvements      
Public Utility, Property, Plant and Equipment [Line Items]      
Internal-use software, and property and equipment 1,030,000   866,000
Furniture and fixtures      
Public Utility, Property, Plant and Equipment [Line Items]      
Internal-use software, and property and equipment 496,000   485,000
Computer equipment      
Public Utility, Property, Plant and Equipment [Line Items]      
Internal-use software, and property and equipment $ 125,000   $ 125,000