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Balance Sheet Components - Property and Equipment, Net (Details) - USD ($)
$ in Thousands
1 Months Ended 3 Months Ended 9 Months Ended 12 Months Ended
Apr. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Property, Plant and Equipment [Line Items]                
Total property and equipment   $ 41,233   $ 41,233   $ 39,762 $ 42,336  
Less: Accumulated depreciation and amortization   (19,281)   (19,281)   (14,839) (11,345)  
Total property and equipment, net   21,952   21,952   24,923 30,991  
Depreciation and amortization       10,815 $ 15,099 18,713 13,596 $ 9,656
Internal-use software amortization $ 2,600 1,700 $ 1,800 5,200 5,600 7,200 5,200 2,500
Depreciation And Amortization                
Property, Plant and Equipment [Line Items]                
Depreciation and amortization   1,000 $ 900 2,900 $ 2,700 3,700 600 $ 600
Computers                
Property, Plant and Equipment [Line Items]                
Total property and equipment   1,632   1,632   1,346 1,534  
Furniture and fixtures                
Property, Plant and Equipment [Line Items]                
Total property and equipment   3,857   3,857   3,906 3,913  
Furniture and fixtures | Seattle and Spokane, Washington                
Property, Plant and Equipment [Line Items]                
Total property and equipment           2,700    
Leasehold improvements                
Property, Plant and Equipment [Line Items]                
Total property and equipment   13,663   13,663   13,660 13,136  
Leasehold improvements | Seattle and Spokane, Washington                
Property, Plant and Equipment [Line Items]                
Total property and equipment           12,100    
Internal-use software                
Property, Plant and Equipment [Line Items]                
Total property and equipment   $ 22,081   $ 22,081   $ 20,850 $ 23,753