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Income taxes (Details 7) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Reconciliation of the beginning and ending amount of gross unrecognized tax benefits      
Unrecognized tax benefits, beginning $ 1,286 $ 1,032 $ 968
Additions for tax positions related to current year 61 270 73
Additions for tax positions related to prior years 461 20 55
Reductions for tax positions related to prior years (5) (27) (36)
Reductions for settlements (6) (9) (24)
Reductions for expiration of statute of limitations (1) 0 (4)
Unrecognized tax benefits, ending 1,796 1,286 1,032
Unrecognized tax benefits that, if recognized, would impact the effective tax rate 1,716 1,209 963
Net provision for interest and penalties 42 38 $ 34
Interest and penalties, accrued 190 $ 157  
Income tax examination, proposed liability increase/(decrease) $ 2,300