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Stock-Based Compensation (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended
Mar. 31, 2017
Mar. 31, 2016
Stock-based compensation awards    
Required minimum age of a participant upon separation from service to meet the criteria for Long Service Separation (in years) 55 years  
Minimum term of service to meet criteria for Long Service Separation (in years) 5 years  
Stock-based compensation expense, before tax (in dollars) $ 49 $ 101
Assumptions used in determining the fair value of the stock-based awards    
Weighted-average dividend yield (as a percent) 3.42% 3.23%
Weighted-average volatility (as a percent) 29.20% 31.10%
Volatilities, low end of range (as a percent) 22.10% 22.50%
Volatilities, high end of range (as a percent) 33.00% 33.40%
Risk-free interest rates, low end of range (as a percent) 0.81% 0.62%
Risk-free interest rates, high end of range (as a percent) 2.35% 1.73%
Weighted-average expected lives (in years) 8 years 8 years
Unrecognized compensation cost related to nonvested stock-based compensation awards (in dollars) $ 306  
Term of amortization of unrecognized compensation cost over weighted-average remaining requisite service periods (in years) 1 year 9 months  
Stock Options    
Stock-based compensation awards    
Shares Granted (in shares) 2,701,644 4,243,272
Weighted-Average Fair Value Per Share (in dollars per share) $ 25.01 $ 20.64
Weighted-Average Grant Date Stock Price (in dollars per share) 95.66 74.77
RSUs    
Stock-based compensation awards    
Weighted-Average Grant Date Stock Price (in dollars per share) $ 95.63 $ 74.77
Shares Granted (in shares) 906,068 1,085,505
Weighted-Average Fair Value Per Share (in dollars per share) $ 89.76 $ 68.04
PRSUs    
Stock-based compensation awards    
Weighted-Average Grant Date Stock Price (in dollars per share) $ 95.66 $ 74.77
Shares Granted (in shares) 437,385 614,347
Weighted-Average Fair Value Per Share (in dollars per share) $ 86.78 $ 64.71