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Postemployment benefit plans (Details 2) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Change in benefit obligation:          
Actuarial losses (gains) $ 985 $ 214 $ 985 $ 179 $ 2,624
Effect of a one-percentage-point change in assumed health care cost trend          
Effect of a one-percentage-point increase in current year service and interest cost components of other postretirement benefit cost     19    
Effect of a one-percentage-point decrease in current year service and interest cost components of other postretirement benefit cost     (15)    
Effect of a one-percentage-point increase on accumulated postretirement benefit obligation     178    
Effect of a one-percentage-point decrease on accumulated postretirement benefit obligation     $ (150)    
U.S. Pension Benefits          
Defined Benefit Plan Disclosure          
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate Support, Percentage of Highest and Lowest Yielding Bonds Excluded     10.00%    
Change in benefit obligation:          
Benefit obligation, beginning of year     $ 15,792 16,249  
Service cost     119 181 157
Interest cost     517 608 648
Plan amendments     0 0  
Actuarial losses (gains)     767 (384)  
Foreign currency exchange rates     0 0  
Participant contributions     0 0  
Benefits paid - gross     (970) (890)  
Less: federal subsidy on benefits paid     0 0  
Defined Benefit Plan, Curtailments, Settlements and Termination Benefits     7 (28)  
Benefit obligation, end of year 16,218 15,792 16,218 15,792 16,249
Accumulated benefit obligation, end of year $ 16,034 $ 15,550 $ 16,034 $ 15,550  
Weighted-average assumptions used to determine benefit obligation:          
Discount rate (as a percent) 4.00% 4.20% 4.00% 4.20%  
Rate of compensation increase (as a percent) 4.00% 4.00% 4.00% 4.00%  
Non-U.S. Pension Benefits          
Change in benefit obligation:          
Benefit obligation, beginning of year     $ 4,355 $ 4,801  
Service cost     92 110 109
Interest cost     117 146 185
Plan amendments     (5) 0  
Actuarial losses (gains)     512 (152)  
Foreign currency exchange rates     (369) (307)  
Participant contributions     7 8  
Benefits paid - gross     (238) (191)  
Less: federal subsidy on benefits paid     0 0  
Defined Benefit Plan, Curtailments, Settlements and Termination Benefits     (1) 60  
Benefit obligation, end of year $ 4,472 $ 4,355 4,472 4,355 4,801
Accumulated benefit obligation, end of year $ 4,163 $ 4,024 $ 4,163 $ 4,024  
Weighted-average assumptions used to determine benefit obligation:          
Discount rate (as a percent) 2.50% 3.20% 2.50% 3.20%  
Rate of compensation increase (as a percent) 4.00% 3.80% 4.00% 3.80%  
Other Postretirement Benefits          
Change in benefit obligation:          
Benefit obligation, beginning of year     $ 4,313 $ 4,938  
Service cost     82 101 82
Interest cost     131 181 213
Plan amendments     (188) 3  
Actuarial losses (gains)     60 (625)  
Foreign currency exchange rates     14 (43)  
Participant contributions     57 52  
Benefits paid - gross     (388) (345)  
Less: federal subsidy on benefits paid     11 11  
Defined Benefit Plan, Curtailments, Settlements and Termination Benefits     4 (40)  
Benefit obligation, end of year $ 4,088 $ 4,313 $ 4,088 $ 4,313 $ 4,938
Weighted-average assumptions used to determine benefit obligation:          
Discount rate (as a percent) 4.00% 4.10% 4.00% 4.10%  
Rate of compensation increase (as a percent) 4.00% 4.00% 4.00% 4.00%