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Income taxes (Details 6) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Reconciliation of the beginning and ending amount of gross unrecognized tax benefits      
Unrecognized tax benefits, beginning $ 958 $ 789 $ 761
Additions for tax positions related to current year 64 118 21
Additions for tax positions related to prior years 178 108 59
Reductions for tax positions related to prior years (266) (30) (49)
Reductions for settlements (191) 0 0
Reductions for expiration of statute of limitations (28) (27) (3)
Unrecognized tax benefits, ending 715 958 789
Unrecognized tax benefits that, if recognized, would impact the effective tax rate 669 835 667
Interest and penalties, recognized (114) 39 27
Interest and penalties, accrued $ 134 $ 240 $ 201
Length of time tax year subject to examination, minimum 3 years    
Length of time tax years subject to examination, maximum 8 years