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Goodwill and Intangible Assets, Net - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Sep. 30, 2023
Dec. 31, 2022
Sep. 30, 2022
Dec. 31, 2023
Dec. 31, 2023
Dec. 31, 2022
Goodwill [Line Items]            
Goodwill, impairment loss $ 0 $ 121,400 $ 1,389,900   $ 0  
Impairment valuation discount rate   15.50% 15.50%     15.50%
Difference between impairment valuation rate used and assumed   4.00% 4.00%     4.00%
Foreign currency translation impacts on goodwill         0 $ 100
Amortization of intangible assets         8,800 21,800
Finite lived intangible assets       $ 0 0  
Loyalty redemption platform            
Goodwill [Line Items]            
Impairment valuation discount rate 13.50%          
Loyalty redemption platform | Property, Plant and Equipment, Other Types            
Goodwill [Line Items]            
Asset impairment charges         1,900  
Loyalty redemption platform | Prepaid Customer Acquisition Costs            
Goodwill [Line Items]            
Asset impairment charges         4,400  
Crypto services            
Goodwill [Line Items]            
Impairment valuation discount rate 35.00%          
Difference between impairment valuation rate used and assumed 4.00%          
Crypto services | Property, Plant and Equipment, Other Types            
Goodwill [Line Items]            
Asset impairment charges         11,000  
Trademarks / trade names            
Goodwill [Line Items]            
Indefinite-lived intangible asset impairments $ 3,700 $ 5,000 $ 26,500   5,100 31,470
Impairment valuation discount rate 25.00%          
Trade names            
Goodwill [Line Items]            
Indefinite-lived intangible asset impairments       1,400    
Licenses            
Goodwill [Line Items]            
Indefinite-lived intangible asset impairments   110,000 $ 131,300   611 241,320
Licenses | Crypto services            
Goodwill [Line Items]            
Asset impairment charges         600  
Technology            
Goodwill [Line Items]            
Indefinite-lived intangible asset impairments   38,000        
Customer relationships            
Goodwill [Line Items]            
Finite-lived intangible asset impairments $ 16,600       42,662  
Finite lived intangible assets   38,163   0 0 38,163
Customer relationships | Loyalty redemption platform            
Goodwill [Line Items]            
Asset impairment charges         16,700  
Customer relationships | Crypto services            
Goodwill [Line Items]            
Asset impairment charges         9,400  
Customer relationships | Apex (Bakkt Crypto)            
Goodwill [Line Items]            
Finite-lived intangible asset impairments 0          
Technology            
Goodwill [Line Items]            
Finite-lived intangible asset impairments 3,100       12,126 38,035
Finite lived intangible assets   $ 9,670   $ 0 0 $ 9,670
Technology | Loyalty redemption platform            
Goodwill [Line Items]            
Asset impairment charges         8,600  
Technology | Crypto services            
Goodwill [Line Items]            
Asset impairment charges         8,000  
Technology | Apex (Bakkt Crypto)            
Goodwill [Line Items]            
Finite-lived intangible asset impairments $ 0          
Use Rights | Loyalty redemption platform            
Goodwill [Line Items]            
Asset impairment charges         4,500  
Use Rights | Crypto services            
Goodwill [Line Items]            
Asset impairment charges         $ 4,400