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CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Accounts receivable, allowance for credit loss $ 2,570 $ 2,503
Redeemable Convertible Preferred Stock    
Mezzanine equity, shares authorized (in shares) 159,303,110 138,679,570
Mezzanine equity, shares issued (in shares) 75,664,679 56,753,734
Mezzanine equity, shares outstanding (in shares) 75,664,679 56,753,734
Mezzanine equity, liquidation preference $ 528,837 $ 325,179
Exchangeable Preferred Stock    
Mezzanine equity, shares authorized (in shares) 12,675,029 12,254,459
Mezzanine equity, shares issued (in shares) 12,579,755 12,159,185
Mezzanine equity, shares outstanding (in shares) 12,579,755 12,159,185
Mezzanine equity, liquidation preference $ 49,741 $ 45,211
Common Stock    
Common stock par value (in dollars per share) $ 0.000001 $ 0.000001
Common stock, shares authorized (in shares) 128,734,881 107,168,070
Common stock, shares issued (in shares) 7,169,758 5,705,570
Common stock, shares outstanding (in shares) 7,169,758 5,705,570
Exchangeable AA Stock    
Common stock, shares authorized (in shares) 22,517,608 22,254,459
Common stock, shares issued (in shares) 9,437,358 9,842,579
Common stock, shares outstanding (in shares) 9,437,358 9,842,579