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Segment and Geographic Information
3 Months Ended
Mar. 31, 2022
Segment Reporting [Abstract]  
Segment and Geographic Information Segment and Geographic Information
The Company operates in the following two reportable segments, which are the same as its operating segments: 
Insurance Services. Providing insurance policies for automobile owners
Enterprise Business Solutions. Providing access to its developed technology under SaaS arrangements along with professional services to third party customers.
Operating segments are based upon the nature of the Company’s business and how its business is managed. The Company’s Chief Operating Decision Maker (“CODM”) is its CEO. The CODM uses the Company’s operating segment financial information to evaluate segment performance and to allocate resources. The CODM does not evaluate the performance of the Company’s assets on a segment basis for internal management reporting and, therefore, such information is not presented.
Contribution is used, in part, to evaluate the performance of, and allocate resources to, each of the segments. Segment contribution is segment revenue less the related costs of revenue and sales and marketing expenses. It excludes certain operating expenses that are not allocated to segments because they are separately managed at the consolidated corporate level. These unallocated costs include stock-based compensation expense, research and development expenses, and general and administrative expenses such as legal and accounting.
The assets and liabilities of the Enterprise Business Solutions segment have been classified as held for sale in the Company's consolidated balance sheets as of March 31, 2022. As the Enterprise Business Solutions operations do not qualify for presentation as a discontinued operation, operating results from the segment will continue to be reported in continuing operations on the consolidated statements of operations for the period ended March 31, 2022. Refer to Note 16, Business Disposition, for further information
The following table summarizes the operating results of the Company’s reportable segments (in thousands):
Three Months Ended
March 31,
20222021
(unaudited)
Revenue:
Insurance services
$19,503 $16,228 
Enterprise business solutions
1,196 1,048 
Total revenue
$20,699 $17,276 
Contribution:
Insurance services
$(4,419)$(1,863)
Enterprise business solutions
(1,113)(732)
Total contribution
$(5,532)$(2,595)
The following table provides a reconciliation of the Company’s total reportable segments’ contribution to its total loss from operations (in thousands):
Three Months Ended
March 31,
20222021
(unaudited)
Total segment contribution
$(5,532)$(2,595)
Ceded premium, losses and LAE
1,293 (2,905)
Other income
522 1,147 
Policy services expenses and other
1,606 371 
Sales, marketing, and other acquisition costs
6,340 47,167 
Research and development
2,351 2,006 
Amortization of capitalized software
3,368 2,651 
Other operating expenses
13,438 8,582 
Loss from operations
$(34,450)$(61,614)
Total other expense(131)42,013 
Loss before taxes$(34,319)$(103,627)
Geographical Breakdown of Direct Earned Premiums
Direct earned premium by state is as follows (in thousands):
Three Months Ended
March 31,
20222021
(unaudited)
California$15,760 $15,146 
Washington3,585 2,985 
New Jersey2,682 2,459 
Oregon1,816 1,796 
Illinois1,138 1,041 
Arizona1,759 1,268 
Pennsylvania635 657 
Virginia
756 470 
Total premiums earned
$28,131 $25,822