Segment and Geographic Information - Schedule of operating results (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	$ 30,001	$ 7,951	$ 75,375	$ 24,359
Total contribution	(2,883)	3,934	(7,516)	10,265
Insurance services
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	28,470	6,810	71,686	20,753
Total contribution	(2,097)	4,480	(5,133)	10,981
Enterprise business solutions
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	1,531	1,141	3,689	3,606
Total contribution	$ (786)	$ (546)	$ (2,383)	$ (716)