EX-99.1 2 ebc-20210630xq22021earning.htm EX-99.1 - Q2 2021 EARNINGS PRESS RELEASE Document
Exhibit 99.1
Eastern Bankshares, Inc. Reports Second Quarter 2021 Financial Results and Declares Quarterly Dividend

BOSTON, July 29, 2021 (BUSINESS WIRE) — Eastern Bankshares, Inc. (the “Company,” or together with its affiliates and subsidiaries, “Eastern”) (NASDAQ Global Select Market: EBC), the stock holding company of Eastern Bank, today announced its 2021 second quarter financial results and the declaration of a quarterly cash dividend of $0.08 per share. Net income for the second quarter of 2021 was $34.8 million, or $0.20 per share, compared to net income of $47.7 million, or $0.28 per share, reported for the first quarter of 2021.

Financial results for the second quarter of 2021 include $3.5 million in merger and acquisition expenses, primarily related to the pending merger with Century Bancorp, Inc. (“Century”) announced on April 7, 2021 and $3.3 million in expenses related to the anticipated settlement of overdraft litigation. Excluding these, and certain other non-operating expenses, operating net income* for the second quarter of 2021 was $37.1 million, or $0.22 per share, compared to $46.5 million, or $0.27 per share, reported for the prior quarter.

“Our second quarter financial results continue to demonstrate our organic growth, strong fee income generation, sound asset quality, and focus on our long-term profitability,” said Bob Rivers, Chief Executive Officer and Chair of the Board of Eastern Bankshares, Inc. and Eastern Bank. “COVID-19 vaccination rates in our core markets are among the highest in the country, and we’re seeing significant progress in our local economy as businesses were able to reopen their doors and look to the future. Excluding PPP loans, we saw loan growth of $117 million this quarter, or growth of over 5% on an annualized basis, which provides further evidence of confidence and business expansion. We are optimistic about our continued growth as our colleagues work diligently on the integration of Century. We’re pleased that Century shareholders approved the transaction earlier this month and are working towards a smooth integration later this year.”

HIGHLIGHTS FOR THE SECOND QUARTER OF 2021

Total loans excluding Small Business Administration (“SBA”) Paycheck Protection Program (“PPP”) loans grew $116.9 million, or 5% on an annualized basis from the prior quarter. Residential and commercial loans excluding PPP loans grew 15% and 5%, respectively, on an annualized basis from the prior quarter.
Net interest income increased $4.5 million from the prior quarter due to growth in the Company’s securities portfolio and higher loan income, primarily attributable to higher PPP fee recognition.
An improving economic outlook coupled with strong asset quality led to a $3.3 million release of loan loss reserves. Nonperforming loans were $41.6 million, or 0.43% of total loans at the end of the second quarter.
The second quarter saw solid fee generation with insurance, wealth management and debit card revenues up 4%, 17% and 36%, respectively, from the prior year quarter.

BALANCE SHEET

Total assets were $17.0 billion at June 30, 2021, representing an increase of $320.7 million, or 2%, from March 31, 2021.

Available for sale securities increased $862.5 million, or 22%, on a consecutive quarter basis, to $4.8 billion, as excess liquidity was deployed into U.S. Agency securities. Cash and equivalents declined $296.1 million to $1.6 billion.
Total loans were $9.6 billion, representing a decrease of $295.4 million, or 3%, from the prior quarter as the pace of forgiveness of PPP loans accelerated in the second quarter. Excluding PPP loans, total loans grew $116.9 million, or 1%, from the prior quarter, driven by growth in commercial loans excluding PPP loans of $80.7 million and residential loans of $51.0 million.
Deposits totaled $13.3 billion, representing an increase of $269.6 million, or 2%, from March 31, 2021.
Shareholders’ equity was $3.4 billion, representing an increase of $43.6 million, or 1%, from the prior quarter. The increase is driven by higher retained earnings of $21.0 million as well as an increase in the after-tax market value of the available for sale investment portfolio, which drove the increase in accumulated other comprehensive income of $19.9 million.
At June 30, 2021, book value per share was $18.37 and tangible book value per share* was $16.33.


NET INTEREST INCOME

Net interest income was $104.6 million for the second quarter, compared to $100.1 million in the prior quarter, representing an increase of $4.5 million on a consecutive quarter basis.

Included in net interest income was $9.3 million and $8.3 million of SBA PPP fee accretion net of deferred cost amortization in the second quarter and prior quarter, respectively. Between March 31, 2021 and June 30, 2021, $502.9 million in PPP loans were forgiven through the SBA or otherwise paid down compared to $240.7 million in
1


the prior quarter. In the second quarter, PPP loan forgiveness was concentrated in higher balance loans where the Company received a lower percentage loan processing fee from the SBA relative to the prior quarter. Loans forgiven in the second quarter had lower unaccreted fee income at the time of forgiveness relative to the first quarter.
Interest income on available for sale securities increased $2.3 million to $14.3 million in the second quarter as excess cash continues to be deployed into securities. Investment securities averaged $4.3 billion for the second quarter compared to $3.6 billion for the prior quarter, an increase of $713.2 million.
The net interest margin on a fully tax equivalent (“FTE”) basis* was 2.69% for the second quarter, representing a 2 basis points decrease from the prior quarter. The net interest margin continues to be pressured by the low interest rate environment and excess liquidity. The core net interest margin* in Appendix E demonstrates the impact of excess cash and the PPP program.


NONINTEREST INCOME

Noninterest income was $45.7 million for the second quarter, compared to $55.2 million for the prior quarter, representing a decrease of $9.5 million. The decline was primarily driven by lower insurance revenues from the seasonally high prior quarter and lower loan-level interest rate swap revenue due to lower market interest rates.

Insurance commissions decreased $4.5 million to $23.7 million in the second quarter, compared to $28.1 million in the prior quarter, driven by seasonality. Compared to the prior year quarter, insurance commissions increased $1.0 million, or 4%.
Trust and investment advisory fees increased $0.4 million on a consecutive quarter basis to $6.1 million primarily due to higher equity values.
Loan-level interest rate swap losses were $1.2 million in the second quarter, compared to $5.4 million in revenue in the prior quarter, representing a decrease of $6.6 million that was primarily driven by a $6.4 million decrease in the fair value of such interest rate swap transactions due to lower market interest rates.
Income on securities held in rabbi trust accounts was $4.2 million in the second quarter compared to $1.8 million in the prior quarter, representing an increase of $2.4 million primarily due to higher equity market gains in the second quarter of 2021 as compared to the prior quarter.
Mortgage origination activity was lower in the second quarter as compared to the prior quarter with the gain on sale of loans held for sale totaling $0.8 million, down $0.6 million from the prior quarter.

Please refer to Appendix B for a reconciliation of operating revenues and expenses*.

NONINTEREST EXPENSE

Noninterest expense was $107.3 million for the second quarter representing an increase of $13.3 million, or 14%, from $94.0 million the prior quarter. The increase was primarily driven by higher salaries and employee benefits expense, expenses related to the pending merger with Century, and expenses related to the anticipated settlement of overdraft fee and nonsufficient funds fee lawsuits. Noninterest expense on an operating basis* for the second quarter of 2021 was $99.9 million, compared to $92.5 million in the prior quarter.

Salaries and employee benefits expense was $69.3 million in the second quarter, representing an increase of $5.2 million from the prior quarter. The increase was primarily driven by higher incentive compensation expense of $3.4 million and an increase in the defined contribution supplemental executive retirement plan (“DC SERP”) expense of $1.1 million associated with the increase in the market value of investments held in rabbi trust accounts.
Data processing expense was $13.6 million in the second quarter, an increase of $1.4 million from the prior quarter. Professional services expense was $6.4 million, an increase of $2.3 million from the prior quarter. These increases can be primarily attributed to costs associated with the pending acquisition of Century.
Marketing expenses were $3.5 million in the second quarter, representing an increase of $1.8 million from the prior quarter.
Other noninterest expense increased $2.5 million in the second quarter to $3.0 million. In the second quarter, the Company recorded expenses of $3.3 million related to the anticipated settlement of overdraft fee and nonsufficient fund fee suits brought against the Company that were the subject of mediation during the quarter. Partially offsetting this increased expense in the second quarter was the reversal of an impairment charge on tax credit investments of $1.4 million.

Please refer to Appendix B for a reconciliation of operating revenues and expenses*.


2


ASSET QUALITY

The allowance for loan losses was $105.6 million at June 30, 2021, or 1.10% of total loans, compared to $111.1 million or 1.12% of total loans at March 31, 2021. The Company released loan loss reserves totaling $3.3 million in the second quarter, compared to a release of $0.6 million in the prior quarter. The Company followed the incurred loss allowance GAAP accounting model at June 30, 2021 and all preceding periods.

Non-performing loans totaled $41.6 million at June 30, 2021 compared to $44.0 million at the end of the prior quarter. During the second quarter of 2021, the Company recorded total net charge-offs of $2.1 million, or 0.09% of average total loans on an annualized basis compared to $1.4 million and 0.06% in the prior quarter, respectively.

At June 30, 2021, approximately $149.8 million in COVID-19 modified loans remained under modified payment terms, down from $178.4 million at March 31, 2021. The commercial real estate portfolio contained $113.3 million of the remaining COVID-19 modifications at period end, of which $89.3 million or 79% were in the hotel segment.

Please refer to Appendix F for a detailed breakout on COVID-19 related loan modifications.

CONFERENCE CALL INFORMATION

A conference call and webcast covering Eastern’s second quarter 2021 earnings will be held on Friday, July 30, 2021 at 9:00 a.m. Eastern Time. To join by telephone, participants can call the toll-free dial-in number (833) 233-4460 from within the U.S. or (647) 689-4543 if outside the U.S. and reference conference ID 7899073. The conference call will be simultaneously webcast. Participants may join the webcast on the Company’s Investor Relations website at investor.easternbank.com. A replay of the webcast will be made available on demand on this site.

Following the webcast, Eastern will post its general investor presentation incorporating the second quarter results on its website at investor.easternbank.com under the “Events & Presentations” section.

DIVIDEND DECLARED

The Company’s Board of Directors declared a quarterly cash dividend of $0.08 per common share, payable on September 15, 2021, to shareholders of record as of the close of business on September 3, 2021.

ABOUT EASTERN BANKSHARES, INC.

Eastern Bankshares, Inc. is the stock holding company for Eastern Bank. Founded in 1818, Boston-based Eastern Bank has more than 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, and Rhode Island. As of June 30, 2021, Eastern Bank had approximately $17 billion in total assets. Eastern provides banking, investment and insurance products and services for consumers and businesses of all sizes, including through its Eastern Wealth Management division and its Eastern Insurance Group LLC subsidiary. Eastern takes pride in its outspoken advocacy and community support that includes $240 million in charitable giving since 1994. An inclusive company, Eastern employs approximately 1,900 deeply committed professionals who value relationships with their customers, colleagues, and communities. For investor information, visit investor.easternbank.com.

CONTACT

Investor Contact

Jillian Belliveau
Eastern Bankshares, Inc.
InvestorRelations@easternbank.com
781-598-7920

Media Contact

Andrea Goodman
Eastern Bank
a.goodman@easternbank.com
781-598-7847
3


NON-GAAP FINANCIAL MEASURES

*Denotes a non-GAAP financial measure used in this press release.

A non-GAAP financial measure is defined as a numerical measure of the Company’s historical or future financial performance, financial position or cash flows that excludes (or includes) amounts, or is subject to adjustments that have the effect of excluding (or including) amounts that are included in the most directly comparable measure calculated and presented in accordance with accounting principles generally accepted in the United States (“GAAP”) in the Company’s statement of income, balance sheet or statement of cash flows (or equivalent statements).

The Company presents non-GAAP financial measures, which management uses to evaluate the Company’s performance, and which exclude the effects of certain transactions that management believes are unrelated to its core business and are therefore not necessarily indicative of its current performance or financial position. Management believes excluding these items facilitates greater visibility for investors into the Company’s core businesses as well as underlying trends that may, to some extent, be obscured by inclusion of such items in the corresponding GAAP financial measures.

There are items in the Company’s financial statements that impact its financial results, but which management believes are unrelated to the Company’s core business. Accordingly, the Company presents noninterest income on an operating basis, total operating revenue, noninterest expense on an operating basis, operating net income, operating earnings per share, operating return on average assets, operating return on average shareholders’ equity, the operating efficiency ratio, and the ratio of noninterest income to total revenue on an operating basis. Each of these figures excludes the impact of such applicable items because management believes such exclusion can provide greater visibility into the Company’s core business and underlying trends. Such items that management does not consider to be core to the Company’s business include (i) income and expenses from investments held in rabbi trusts, (ii) gains and losses on sales of securities available for sale, net, (iii) gains and losses on the sale of other assets, (iv) rabbi trust employee benefits, (v) impairment charges on tax credit investments and associated tax credit benefits, (vi) expenses indirectly associated with the Company’s initial public offering (“IPO”), (vii) other real estate owned (“OREO”) gains, (viii) merger and acquisition expenses, (ix) the stock donation to the Eastern Bank Foundation (“EBF”, formerly known as the Eastern Bank Charitable Foundation) in connection with the Company’s mutual-to-stock conversion and IPO, and (x) settlement of putative consumer class action litigation matters related to overdraft and non-sufficient funds fees, and associated settlement expenses. The Company does not provide an outlook for its total noninterest expense because it contains expense components, such as expense associated with rabbi trust accounts, which is market-driven, over which the Company cannot exercise control. Accordingly, a reconciliation of the Company’s outlook for its noninterest expense on an operating basis to an outlook for total noninterest expense cannot be made available without unreasonable effort.

Management also presents the Company’s core net interest margin which excludes the impact of items management determines as being one-time in nature or not indicative of its core operating results. Such items include the impact of excess liquidity in the form of excess cash volume, PPP loans originated in response to the COVID-19 pandemic, and material purchase accounting adjustments. Similarly, management presents certain asset quality metrics excluding PPP loans which it does not consider to be part of the Company’s core portfolios. These metrics include the ratio of total nonperforming loans to total loans excluding PPP loans, the ratio of the allowance for loan losses to total loans excluding PPP loans, and the ratio of annualized net charge-offs to average total loans excluding PPP loans. The Company anticipates that the vast majority of its PPP loans outstanding at June 30, 2021 will be forgiven, and to the extent not forgiven, a PPP loan is intended to be 100% guaranteed by the SBA.

Management also presents tangible assets, tangible shareholders’ equity, tangible book value per share, and the ratio of tangible shareholders’ equity to tangible assets, each of which excludes the impact of goodwill and other intangible assets, as management believes these financial measures provide investors with the ability to further assess the Company’s performance, identify trends in its core business and provide a comparison of its capital adequacy to other companies. The Company included the tangible ratios because management believes that investors may find it useful to have access to the same analytical tools used by management to assess performance and identify trends.

These non-GAAP financial measures presented in this press release should not be considered an alternative or substitute for financial results or measures determined in accordance with GAAP or as an indication of the Company’s cash flows from operating activities, a measure of its liquidity position or an indication of funds available for its cash needs. An item which management considers to be non-core and excludes when computing these non-GAAP measures can be of substantial importance to the Company’s results for any particular period. In addition, management’s methodology for calculating non-GAAP financial measures may differ from the methodologies employed by other banking companies to
4


calculate the same or similar performance measures, and accordingly, the Company’s reported non-GAAP financial measures may not be comparable to the same or similar performance measures reported by other banking companies. Please refer to Appendices A-E for reconciliations of the Company's GAAP financial measures to the non-GAAP financial measures in this press release.


FORWARD-LOOKING STATEMENTS

This press release contains “forward-looking statements” within the meaning of section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements regarding anticipated future events and can be identified by the fact that they do not relate strictly to historical or current facts. You can identify these statements from the use of the words “may,” “will,” “should,” “could,” “would,” “plan,” “potential,” “estimate,” “project,” “believe,” “intend,” “anticipate,” “expect,” “target” and similar expressions. Forward-looking statements, by their nature, are subject to risks and uncertainties. There are many factors that could cause actual results to differ materially from expected results described in the forward-looking statements.

Certain factors that could cause actual results to differ materially from expected results include developments in the Company’s market relating to the COVID-19 pandemic, including the severity and duration of the associated economic slowdown, adverse developments in the level and direction of loan delinquencies and charge-offs and changes in estimates of the adequacy of the allowance for loan losses, increased competitive pressures, changes in the interest rate environment, risks associated with its proposed merger with Century, including the possibility that revenue or expense synergies or the other expected benefits of the transaction may not materialize for the Company in the timeframe expected or at all, or may be more costly to achieve; that the transaction may not be timely completed, if at all; that prior to the completion of the transaction or thereafter, the Company’s or Century’s businesses may not perform as expected due to transaction-related uncertainty or other factors; that the Company is unable to successfully implement integration strategies; that required regulatory or other approvals are not obtained or other closing conditions are not satisfied in a timely manner or at all; that the timing of completion of the proposed merger is dependent on various factors that cannot be predicted with precision at this point; reputational risks and the reaction of the companies’ customers to the transaction; the inability to implement onboarding plans and other consequences associated with mergers; and diversion of management time on merger-related issues, as well as general economic conditions or conditions within the securities markets, and legislative and regulatory changes that could adversely affect the business in which the Company and its subsidiary Eastern Bank are engaged, including inflation, interest rates, interest rate sensitivity and liquidity, including the effect of, and changes in, monetary and fiscal policies and laws, such as the interest rate policies of the Board of Governors of the Federal Reserve System; market and monetary fluctuations, including fluctuations due to actual or anticipated changes to federal tax laws; and credit quality, including adverse developments in local or regional real estate markets that decrease collateral values associated with existing loans. For further discussion of such factors, please see the Company’s most recent Annual Report on Form 10-K and subsequent filings with the U.S. Securities and Exchange Commission (the “SEC”), which are available on the SEC’s website at www.sec.gov.

Further, given the ongoing and dynamic nature of the COVID-19 pandemic, it is difficult to predict what continued effects the COVID-19 pandemic will have on the Company's business and results of operations. The COVID-19 pandemic and the related local and national economic disruption may result in a continued decline in demand for the Company's products and services; increased levels of loan delinquencies, problem assets and foreclosures; an increase in the Company's allowance for loan losses; a decline in the value of loan collateral, including real estate; a greater decline in the yield on the Company's interest-earning assets than the decline in the cost of the Company's interest-bearing liabilities; and increased cybersecurity risks, as employees continue to work remotely. You should not place undue reliance on forward-looking statements, which reflect the Company's expectations only as of the date of this press release. The Company does not undertake any obligation to update forward-looking statements.

5


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
SELECTED FINANCIAL HIGHLIGHTS

Certain information in this press release is presented as reviewed by the Company’s management and includes information derived from the Company’s Consolidated Statements of Income, non-GAAP financial measures, and operational and performance metrics. For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of and for the three months ended
(Unaudited, dollars in thousands, except per share amounts)Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
Earnings data
Net interest income$104,608 $100,091 $103,608 $98,742 $98,755 
Noninterest income45,733 55,212 49,638 47,709 47,657 
Total revenue150,341 155,303 153,246 146,451 146,412 
Noninterest expense107,335 94,049 199,169 109,817 100,765 
Pre-tax, pre-provision income (loss)43,006 61,254 (45,923)36,634 45,647 
(Release of) provision for allowance for loan losses(3,300)(580)900 700 8,600 
Pre-tax income (loss) 46,306 61,834 (46,823)35,934 37,047 
Net income (loss)34,809 47,663 (44,062)28,505 29,850 
Operating net income (non-GAAP)37,097 46,537 31,612 32,322 27,301 
Per-share data
Earnings (loss) per share$0.20 $0.28 $(0.26)n.a.n.a.
Operating earnings per share (non-GAAP)$0.22 $0.27 $0.18 n.a.n.a.
Book value per share$18.37 $18.14 $18.36 n.a.n.a.
Tangible book value per share (non-GAAP)$16.33 $16.12 $16.34 n.a.n.a.
Profitability
Return on average assets (1)0.83 %1.19 %(1.11)%0.80 %0.88 %
Operating return on average assets (non-GAAP) (1) 0.89 %1.15 %0.79 %0.90 %0.81 %
Return on average shareholders' equity (1)4.10 %5.66 %(5.61)%6.65 %7.11 %
Operating return on average shareholders' equity (non-GAAP) (1)4.36 %5.53 %4.02 %7.54 %6.51 %
Net interest margin (FTE) (1)2.69 %2.71 %2.84 %3.04 %3.23 %
Cost of deposits (1)0.03 %0.03 %0.03 %0.06 %0.11 %
Fee income ratio30.42 %35.55 %32.39 %32.58 %32.55 %
Efficiency ratio71.39 %60.56 %129.97 %74.99 %68.82 %
Operating efficiency ratio (non-GAAP)67.78 %60.22 %68.33 %69.95 %68.90 %
Balance Sheet (end of period)
Total assets$17,047,453 $16,726,795 $15,964,190 $15,460,594 $13,996,523 
Total loans9,621,075 9,916,475 9,730,525 9,944,241 10,014,338 
Total deposits13,250,433 12,980,875 12,155,784 13,332,585 11,846,765 
Total loans / total deposits73 %76 %80 %75 %85 %
PPP loans$825,784 $1,238,053 $1,026,117 $1,123,493 $1,100,181 
Asset quality
Allowance for loan losses ("ALLL")$105,637 $111,080 $113,031 $115,432 $116,636 
ALLL / total nonperforming loans ("NPLs")253.74 %252.72 %261.33 %257.47 %210.55 %
Total NPLs / total loans0.43 %0.44 %0.45 %0.45 %0.56 %
Total NPLs / total loans (excl. PPP loans) (non-GAAP)0.47 %0.51 %0.50 %0.51 %0.62 %
Net charge-offs (NCOs) / average total loans (1)0.09 %0.06 %0.13 %0.08 %0.04 %
NCOs / average total loans (excl. PPP loans) (non-GAAP) (1)0.10 %0.06 %0.15 %0.09 %0.05 %
Remaining COVID-19 loan modifications (2)$149,805 $178,430 $332,682 $701,227 $945,995 
Capital adequacy
Shareholders' equity / assets20.12 %20.25 %21.47 %11.08 %12.10 %
Tangible shareholders' equity / tangible assets (non-GAAP)18.30 %18.42 %19.58 %8.87 %9.67 %
(1) Presented on an annualized basis.
(2) See Appendix F: COVID-19 Related Loan Modifications
6


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS

As ofJun 30, 2021 change from
(Unaudited, dollars in thousands)Jun 30, 2021Mar 31, 2021Jun 30, 2020Mar 31, 2021Jun 30, 2020
ASSETS△ $△ %△ $△ %
Cash and due from banks$58,490 $79,497 $67,264 (21,007)(26)%(8,774)(13)%
Short-term investments1,505,757 1,780,835 1,365,297 (275,078)(15)%140,460 10 %
Cash and cash equivalents1,564,247 1,860,332 1,432,561 (296,085)(16)%131,686 %
Available for sale securities4,848,781 3,986,253 1,600,354 862,528 22 %3,248,427 203 %
Total securities4,848,781 3,986,253 1,600,354 862,528 22 %3,248,427 203 %
Loans held for sale2,734 2,022 2,972 712 35 %(238)(8)%
Loans:
Commercial and industrial1,740,679 1,986,366 2,271,700 (245,687)(12)%(531,021)(23)%
Commercial real estate3,775,771 3,676,941 3,584,358 98,830 %191,413 %
Commercial construction237,927 249,416 282,246 (11,489)(5)%(44,319)(16)%
Business banking1,339,852 1,513,051 1,234,961 (173,199)(11)%104,891 %
Total commercial loans7,094,229 7,425,774 7,373,265 (331,545)(4)%(279,036)(4)%
Residential real estate1,457,498 1,406,510 1,400,855 50,988 %56,643 %
Consumer home equity834,938 832,466 905,484 2,472 — %(70,546)(8)%
Other consumer234,410 251,725 334,734 (17,315)(7)%(100,324)(30)%
Total loans9,621,075 9,916,475 10,014,338 (295,400)(3)%(393,263)(4)%
Allowance for loan losses(105,637)(111,080)(116,636)5,443 (5)%10,999 (9)%
Unamortized prem./disc. and def. fees(29,739)(32,673)(34,722)2,934 (9)%4,983 (14)%
Net loans9,485,699 9,772,722 9,862,980 (287,023)(3)%(377,281)(4)%
Federal Home Loan Bank stock, at cost10,601 8,805 8,805 1,796 20 %1,796 20 %
Premises and equipment44,733 46,619 52,475 (1,886)(4)%(7,742)(15)%
Bank-owned life insurance79,634 79,110 77,528 524 %2,106 %
Goodwill and other intangibles, net380,402 376,002 376,331 4,400 %4,071 %
Deferred income taxes, net26,161 31,508 7,663 (5,347)(17)%18,498 241 %
Prepaid expenses145,941 150,453 92,517 (4,512)(3)%53,424 58 %
Other assets458,520 412,969 482,337 45,551 11 %(23,817)(5)%
Total assets17,047,453 16,726,795 13,996,523 320,658 %3,050,930 22 %
LIABILITIES AND SHAREHOLDERS' EQUITY
Deposits:
Demand5,399,297 5,369,164 4,740,125 30,133 %659,172 14 %
Interest checking accounts2,656,610 2,482,731 2,385,912 173,879 %270,698 11 %
Savings accounts1,403,472 1,362,463 1,157,606 41,009 %245,866 21 %
Money market investment3,544,897 3,522,990 3,254,202 21,907 %290,695 %
Certificates of deposit246,157 243,527 308,920 2,630 %(62,763)(20)%
Total deposits13,250,433 12,980,875 11,846,765 269,558 %1,403,668 12 %
Borrowed funds:
Federal Home Loan Bank advances14,323 14,473 14,922 (150)(1)%(599)(4)%
Escrow deposits of borrowers14,119 14,878 14,233 (759)(5)%(114)(1)%
Total borrowed funds28,442 29,351 29,155 (909)(3)%(713)(2)%
Other liabilities337,956 329,524 426,973 8,432 %(89,017)(21)%
Total liabilities13,616,831 13,339,750 12,302,893 277,081 %1,313,938 11 %
Shareholders' equity:
Common shares1,868 1,868 — — — %1,868 — %
Additional paid-in capital 1,856,241 1,854,895 — 1,346 — %1,856,241 — %
Unallocated common shares held by the employee stock ownership plan ("ESOP")(145,219)(146,472)— 1,253 (1)%(145,219)— %
Retained earnings1,723,979 1,702,946 1,681,164 21,033 %42,815 %
Accumulated other comprehensive income ("AOCI"), net of tax(6,247)(26,192)12,466 19,945 (76)%(18,713)(150)%
Total shareholders' equity3,430,622 3,387,045 1,693,630 43,577 %1,736,992 103 %
Total liabilities and shareholders' equity17,047,453 16,726,795 13,996,523 320,658 %3,050,930 22 %
7


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME

Three months endedThree months ended Jun 30, 2021 change from three months ended
(Unaudited, dollars in thousands, except share data)Jun 30, 2021Mar 31, 2021Jun 30, 2020Mar 31, 2021Jun 30, 2020
Interest and dividend income:△ $△ %△ $△ %
Interest and fees on loans$90,936 $88,639 $92,143 2,297 %(1,207)(1)%
Taxable interest and dividends on available for sale securities12,457 10,206 7,600 2,251 22 %4,857 64 %
Non-taxable interest and dividends on available for sale securities1,857 1,856 1,905 — %(48)(3)%
Interest on federal funds sold and other short-term investments431 432 284 (1)— %147 52 %
Interest and dividends on trading securities— — — — %(1)(100)%
Total interest and dividend income105,681 101,133 101,933 4,548 %3,748 %
Interest expense:
Interest on deposits1,031 1,002 3,104 29 %(2,073)(67)%
Interest on borrowings42 40 74 %(32)(43)%
Total interest expense1,073 1,042 3,178 31 %(2,105)(66)%
Net interest income104,608 100,091 98,755 4,517 %5,853 %
(Release of) provision for allowance for loan losses(3,300)(580)8,600 (2,720)469 %(11,900)(138)%
Net interest income after provision for loan losses107,908 100,671 90,155 7,237 %17,753 20 %
Noninterest income:
Insurance commissions23,664 28,147 22,697 (4,483)(16)%967 %
Service charges on deposit accounts5,708 5,367 4,364 341 %1,344 31 %
Trust and investment advisory fees6,074 5,663 5,194 411 %880 17 %
Debit card processing fees3,170 2,749 2,337 421 15 %833 36 %
Interest rate swap (losses) income(1,164)5,405 771 (6,569)(122)%(1,935)(251)%
Income from investments held in rabbi trusts4,216 1,846 7,745 2,370 128 %(3,529)(46)%
Losses on trading securities, net— — (1)— — %(100)%
Gains on sales of mortgage loans held for sale, net848 1,479 1,420 (631)(43)%(572)(40)%
Gains on sales of securities available for sale, net1,164 163 (1,163)(100)%(162)(99)%
Other3,216 3,392 2,967 (176)(5)%249 %
Total noninterest income45,733 55,212 47,657 (9,479)(17)%(1,924)(4)%
Noninterest expense:
Salaries and employee benefits69,276 64,040 63,335 5,236 %5,941 %
Office occupancy and equipment8,094 8,217 8,615 (123)(1)%(521)(6)%
Data processing13,572 12,129 12,180 1,443 12 %1,392 11 %
Professional services6,439 4,148 4,396 2,291 55 %2,043 46 %
Charitable contributions— — 2,797 — — %(2,797)(100)%
Marketing3,497 1,691 1,645 1,806 107 %1,852 113 %
Loan expenses1,854 1,847 2,036 — %(182)(9)%
Federal Deposit Insurance Corporation ("FDIC") insurance985 948 944 37 %41 %
Amortization of intangible assets625 532 701 93 17 %(76)(11)%
Other2,993 497 4,116 2,496 502 %(1,123)(27)%
Total noninterest expense107,335 94,049 100,765 13,286 14 %6,570 %
Income before income tax expense46,306 61,834 37,047 (15,528)(25)%9,259 25 %
Income tax expense11,497 14,171 7,197 (2,674)(19)%4,300 60 %
Net income34,809 47,663 29,850 (12,854)(27)%4,959 17 %
Share data:
Weighted average common shares outstanding (1)172,173,707 172,049,044 n.a.
Earnings per share$0.20 $0.28 n.a.
(1) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations.
8


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME

Six months ended
(Unaudited, dollars in thousands, except share data)Jun 30, 2021Jun 30, 2020Change
Interest and dividend income:△ $△ %
Interest and fees on loans$179,575 $187,681 (8,106)(4)%
Taxable interest and dividends on available for sale securities22,663 15,778 6,885 44 %
Non-taxable interest and dividends on available for sale securities3,713 3,826 (113)(3)%
Interest on federal funds sold and other short-term investments863 801 62 %
Interest and dividends on trading securities— (6)(100)%
Total interest and dividend income206,814 208,092 (1,278)(1)%
Interest expense:
Interest on deposits2,033 8,518 (6,485)(76)%
Interest on borrowings82 673 (591)(88)%
Total interest expense2,115 9,191 (7,076)(77)%
Net interest income204,699 198,901 5,798 %
(Release of) provision for allowance for loan losses(3,880)37,200 (41,080)(110)%
Net interest income after provision for loan losses208,579 161,701 46,878 29 %
Noninterest income:
Insurance commissions51,811 50,174 1,637 %
Service charges on deposit accounts11,075 10,462 613 %
Trust and investment advisory fees11,737 10,289 1,448 14 %
Debit card processing fees5,919 4,807 1,112 23 %
Interest rate swap income (losses)4,241 (5,238)9,479 (181)%
Income from investments held in rabbi trusts6,062 1,002 5,060 505 %
Losses on trading securities, net— (3)(100)%
Gains on sales of mortgage loans held for sale, net2,327 1,513 814 54 %
Gains on sales of securities available for sale, net1,165 285 880 309 %
Other6,608 7,735 (1,127)(15)%
Total noninterest income100,945 81,026 19,919 25 %
Noninterest expense:
Salaries and employee benefits133,316 124,924 8,392 %
Office occupancy and equipment16,311 17,304 (993)(6)%
Data processing25,701 22,184 3,517 16 %
Professional services10,587 8,085 2,502 31 %
Charitable contributions— 3,984 (3,984)(100)%
Marketing5,188 4,113 1,075 26 %
Loan expenses3,701 3,148 553 18 %
FDIC insurance1,933 1,850 83 %
Amortization of intangible assets1,157 1,403 (246)(18)%
Other3,490 8,942 (5,452)(61)%
Total noninterest expense201,384 195,937 5,447 %
Income before income tax expense108,140 46,790 61,350 131 %
Income tax expense 25,668 8,495 17,173 202 %
Net income82,472 38,295 44,177 115 %
Share data:
Weighted average common shares outstanding (1)172,111,372 n.a.
Earnings per share$0.48 n.a.
(1) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations.
9


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
AVERAGE BALANCES, INTEREST, YIELDS AND RATES, AND NET INTEREST MARGIN

As of and for the three months ended
Jun 30, 2021Mar 31, 2021Jun 30, 2020
(Unaudited, dollars in thousands)Avg. BalanceInterestYield / Cost (5)Avg. BalanceInterestYield / Cost (5)Avg. BalanceInterestYield / Cost (5)
Interest-earning assets:
Loans (1):
Commercial$7,301,745 $71,747 3.94 %$7,317,951 $69,210 3.84 %$7,195,093 $69,779 3.90 %
Residential1,433,056 11,397 3.19 %1,393,139 11,274 3.28 %1,416,326 12,555 3.57 %
Consumer1,061,900 8,597 3.25 %1,105,698 8,937 3.28 %1,263,691 10,610 3.38 %
Total loans9,796,701 91,741 3.76 %9,816,788 89,421 3.69 %9,875,110 92,944 3.79 %
Investment securities4,344,690 14,778 1.36 %3,631,530 12,577 1.40 %1,455,901 10,083 2.79 %
Federal funds sold and other short-term investments1,617,741 431 0.11 %1,740,561 432 0.10 %1,148,332 284 0.10 %
Total interest-earning assets15,759,132 106,950 2.72 %15,188,879 102,430 2.73 %12,479,343 103,311 3.33 %
Non-interest-earning assets1,061,121 1,120,603 1,106,217 
Total assets$16,820,253 $16,309,482 $13,585,560 
Interest-bearing liabilities:
Deposits:
Savings$1,385,735 $69 0.02 %$1,300,057 $64 0.02 %$1,095,806 $64 0.02 %
Interest checking2,541,862 253 0.04 %2,391,025 234 0.04 %2,414,356 649 0.11 %
Money market3,523,330 605 0.07 %3,440,214 587 0.07 %3,192,669 1,929 0.24 %
Time deposits246,801 104 0.17 %251,115 117 0.19 %313,410 462 0.59 %
Total interest-bearing deposits7,697,728 1,031 0.05 %7,382,411 1,002 0.06 %7,016,241 3,104 0.18 %
Borrowings25,042 42 0.67 %25,625 40 0.63 %74,960 74 0.40 %
Total interest-bearing liabilities7,722,770 1,073 0.06 %7,408,036 1,042 0.06 %7,091,201 3,178 0.18 %
Demand deposit accounts5,355,170 5,125,831 4,448,756 
Other noninterest-bearing liabilities335,816 358,087 356,700 
Total liabilities13,413,756 12,891,954 11,896,657 
Shareholders' equity3,406,497 3,417,528 1,688,903 
Total liabilities and shareholders' equity$16,820,253 $16,309,482 $13,585,560 
Net interest income - FTE$105,877 $101,388 $100,133 
Net interest rate spread (2)2.66 %2.67 %3.15 %
Net interest-earning assets (3)$8,036,362 $7,780,843 $5,388,142 
Net interest margin - FTE (4)2.69 %2.71 %3.23 %
(1) Includes non-accrual loans.
(2) Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3) Net interest-earning assets represent total interest-earning assets less total interest-bearing liabilities.
(4) Net interest margin represents net interest income divided by average total interest-earning assets.
(5) Presented on an annualized basis.
10


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
AVERAGE BALANCES, INTEREST, YIELDS AND RATES, AND NET INTEREST MARGIN

As of and for the six months ended
Jun 30, 2021Jun 30, 2020
(Unaudited, dollars in thousands)Avg. BalanceInterestYield / Cost (5)Avg. BalanceInterestYield / Cost (5)
Interest-earning assets:
Loans (1):
Commercial$7,309,803 $140,952 3.89 %$6,735,075 $139,394 4.16 %
Residential1,413,208 22,671 3.24 %1,423,161 25,858 3.65 %
Consumer1,083,677 17,534 3.26 %1,287,430 24,017 3.75 %
Total loans9,806,688 181,157 3.73 %9,445,666 189,269 4.03 %
Investment securities3,990,080 27,360 1.38 %1,478,156 20,768 2.83 %
Federal funds sold and other short-term investments1,678,812 863 0.10 %694,386 801 0.23 %
Total interest earning assets15,475,580 209,380 2.73 %11,618,208 210,838 3.65 %
Non-interest-earning assets1,089,585 1,064,218 
Total assets$16,565,165 $12,682,426 
Interest-bearing liabilities:
Deposits:
Savings$1,343,133 $133 0.02 %$1,036,344 $118 0.02 %
Interest checking2,466,860 487 0.04 %2,158,242 1,467 0.14 %
Money market3,482,002 1,193 0.07 %3,087,048 5,833 0.38 %
Time deposits248,946 220 0.18 %320,277 1,100 0.69 %
Total interest-bearing deposits7,540,941 2,033 0.05 %6,601,911 8,518 0.26 %
Borrowings25,332 82 0.65 %119,211 673 1.14 %
Total interest-bearing liabilities7,566,273 2,115 0.06 %6,721,122 9,191 0.27 %
Demand deposit accounts5,241,134 3,963,066 
Other noninterest-bearing liabilities345,776 337,679 
Total liabilities13,153,183 11,021,867 
Shareholders' equity3,411,982 1,660,559 
Total liabilities and shareholders' equity$16,565,165 $12,682,426 
Net interest income - FTE$207,265 $201,647 
Net interest rate spread (2)2.67 %3.38 %
Net interest-earning assets (3)$7,909,307 $4,897,086 
Net interest margin - FTE (4)2.70 %3.49 %
(1) Includes non-accrual loans.
(2) Net interest rate spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.
(3) Net interest-earning assets represent total interest-earning assets less total interest-bearing liabilities.
(4) Net interest margin represents net interest income divided by average total interest-earning assets.
(5) Presented on an annualized basis.
11


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
ASSET QUALITY - NON-PERFORMING ASSETS (1)

As of
Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
(Unaudited, dollars in thousands)
Non-accrual loans:
Commercial$29,356 $30,275 $30,059 $28,968 $31,273 
Residential6,445 8,127 6,815 7,419 11,693 
Consumer4,106 3,873 4,131 4,727 9,374 
Total non-accrual loans39,907 42,275 41,005 41,114 52,340 
Accruing loans past due 90 days or more:
Commercial1,439 1,390 1,959 3,384 2,802 
Residential277 280 279 326 244 
Consumer
Total accruing loans past due 90 days or more1,725 1,679 2,247 3,719 3,055 
Total non-performing loans41,632 43,954 43,252 44,833 55,395 
Other real estate owned38 — — 40 40 
Other non-performing assets:— — — — — 
Total non-performing assets$41,670 $43,954 $43,252 $44,873 $55,435 
Total accruing troubled debt restructured loans$38,316 $39,367 $41,095 $39,881 $40,691 
Total non-performing loans to total loans0.43 %0.44 %0.45 %0.45 %0.56 %
Total non-performing assets to total assets0.24 %0.26 %0.27 %0.29 %0.40 %
(1) Non-performing assets are comprised of NPLs, OREO, and non-performing securities. NPLs consist of non-accrual loans and loans that are more than 90 days past due but still accruing interest. OREO consists of real estate properties, which primarily serve as collateral to secure the Company’s loans, that it controls due to foreclosure.


12


EASTERN BANKSHARES, INC. AND SUBSIDIARIES
ASSET QUALITY - PROVISION, ALLOWANCE, AND NET CHARGE OFFS

Three months ended
Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
(Unaudited, dollars in thousands)
Average total loans$9,796,701 $9,816,788 $9,796,697 $9,914,731 $9,875,110 
Allowance for loan losses, beginning of the period$111,080 $113,031 $115,432 $116,636 $109,138 
Charged-off loans:
Commercial and industrial550 — 1,603 140 27 
Commercial real estate— 234 — — 24 
Commercial construction— — — — — 
Business banking1,838 1,384 1,433 1,179 1,198 
Residential real estate— — — — — 
Consumer home equity— — 79 22 — 
Other consumer275 364 713 1,077 15 
Total charged-off loans2,663 1,982 3,828 2,418 1,264 
Recoveries on loans previously charged-off:
Commercial and industrial13 92 306 58 
Commercial real estate— 220 
Commercial construction— — — — — 
Business banking291 365 47 91 27 
Residential real estate17 10 43 13 
Consumer home equity71 100 31 
Other consumer192 156 59 39 51 
Total recoveries520 611 527 514 162 
Net loans charged-off (recoveries):
Commercial and industrial537 (9)1,511 (166)(31)
Commercial real estate(4)234 (220)(4)19 
Commercial construction— — — — — 
Business banking1,547 1,019 1,386 1,088 1,171 
Residential real estate(17)(10)(9)(43)(13)
Consumer home equity(3)(71)(21)(9)(8)
Other consumer83 208 654 1,038 (36)
Total net loans charged-off2,143 1,371 3,301 1,904 1,102 
(Release of) provision for loan losses(3,300)(580)900 700 8,600 
Total allowance for loan losses, end of period$105,637 $111,080 $113,031 $115,432 $116,636 
Net charge-offs to average total loans outstanding during this period (1)0.09 %0.06 %0.13 %0.08 %0.04 %
Allowance for loan losses as a percent of total loans1.10 %1.12 %1.16 %1.16 %1.17 %
Allowance for loan losses as a percent of nonperforming loans253.74 %252.72 %261.33 %257.47 %210.55 %
(1) Presented on an annualized basis.
13


APPENDIX A: Reconciliation of Non-GAAP Earnings Metrics

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."
Three Months Ended
(Unaudited, dollars in thousands, except share data)Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
Net income (GAAP)$34,809 $47,663 $(44,062)$28,505 $29,850 
Add:
Noninterest income components:
(Income) from investments held in rabbi trusts(4,216)(1,846)(5,535)(3,800)(7,745)
(Gain) on sales of securities available for sale, net(1)(1,164)(3)— (163)
(Gain) loss on sale of other assets(29)(18)(49)71 27 
Noninterest expense components:
Rabbi trust employee benefit expense2,063 986 2,838 1,445 3,985 
(Reversal) impairment charge on tax credit investments(1,419)— 3,189 7,590 — 
Indirect IPO costs (1)    — — — 549 380 
(Gain) on sale of OREO— — (61)(546)— 
Merger and acquisition expenses3,479 589 90 — — 
Settlement and expenses for putative consumer class action matters3,325 — — — — 
Stock donation to the EBF— — 91,287 — — 
Total impact of non-GAAP adjustments3,202 (1,453)91,756 5,309 (3,516)
Less net tax benefit (expense) associated with non-GAAP adjustments (2)914 (327)16,082 1,492 (967)
Non-GAAP adjustments, net of tax$2,288 $(1,126)$75,674 $3,817 $(2,549)
Operating net income (non-GAAP)$37,097 $46,537 $31,612 $32,322 $27,301 
Weighted average common shares outstanding during the period (3):
Basic172,173,707 172,049,044 171,812,535 — — 
Diluted172,173,707 172,049,044 171,812,535 — — 
Earnings (loss) per share, basic$0.20 $0.28 $(0.26)n.a.n.a.
Earnings (loss) per share, diluted$0.20 $0.28 $(0.26)n.a.n.a.
Operating earnings per share, basic (non-GAAP)$0.22 $0.27 $0.18 n.a.n.a.
Operating earnings per share, diluted (non-GAAP)$0.22 $0.27 $0.18 n.a.n.a.
Return on average assets (4)0.83 %1.19 %(1.11)%0.80 %0.88 %
Add:
(Income) from investments held in rabbi trusts (4)(0.10)%(0.05)%(0.14)%(0.11)%(0.23)%
(Gain) on sales of securities available for sale, net (4)—%(0.03)%—%—%—%
(Gain) loss on sale of other assets (4)—%—%—%—%—%
Rabbi trust employee benefit expense (4)0.05%0.02%0.07%0.04%0.12%
(Reversal) impairment charge on tax credit investments (4)(0.03)%—%0.08%0.21%—%
Indirect IPO costs (1) (4)—%—%—%0.02%0.01%
(Gain) on sale of OREO (4)—%—%—%(0.02)%—%
Merger and acquisition expenses (4)0.08%0.01%—%—%—%
Settlement and expenses for putative consumer class action matters (4)0.08%—%—%—%—%
Stock donation to the EBF (4)—%—%2.29%—%—%
Less net tax benefit (expense) associated with non-GAAP adjustments (2) (4)0.02%(0.01)%0.40%0.04%(0.03)%
Operating return on average assets (non-GAAP) (4)0.89 %1.15 %0.79 %0.90 %0.81 %
Return on average shareholders' equity (4)4.10 %5.66 %(5.61)%6.65 %7.11 %
Add:
(Income) from investments held in rabbi trusts (4)(0.50)%(0.22)%(0.70)%(0.89)%(1.84)%
(Gain) on sales of securities available for sale, net (4)—%(0.14)%—%—%(0.04)%
(Gain) loss on sale of other assets (4)—%—%(0.01)%0.02%0.01%
Rabbi trust employee benefit expense (4)0.24%0.12%0.36%0.34%0.95%
(Reversal) impairment charge on tax credit investments (4)(0.17)%—%0.41%1.77%—%
Indirect IPO costs (1) (4)—%—%—%0.13%0.09%
(Gain) on sale of OREO (4)—%—%(0.01)%(0.13)%—%
Merger and acquisition expenses (4)0.41%0.07%0.01%—%—%
Settlement and expenses for putative consumer class action matters (4)0.39%—%—%—%—%
Stock donation to the EBF (4)—%—%11.62%—%—%
Less net tax benefit (expense) associated with non-GAAP adjustments (2) (4)0.11%(0.04)%2.05%0.35%(0.23)%
Operating return on average shareholders' equity (non-GAAP) (4)4.36 %5.53 %4.02 %7.54 %6.51 %
(1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital.
(2) The net tax benefit (expense) associated with these items is determined by assessing whether each item is included or excluded from net taxable income and applying the Company's combined statutory tax rate only to those items included in net taxable income. Additionally, the net tax benefit (expense) for the impairment charge of tax credit investment includes associated tax credit benefits.
(3) Shares held by the Company’s Employee Stock Ownership Plan (“ESOP”) that have not been allocated to employees in accordance with the terms of the ESOP are not deemed outstanding for earnings per share calculations.
(4) Presented on an annualized basis.
14


APPENDIX B: Reconciliation of Non-GAAP Operating Revenues and Expenses

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

Three Months Ended
Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
(Unaudited, dollars in thousands)
Net interest income (GAAP)$104,608 $100,091 $103,608 $98,742 $98,755 
Add:
Tax-equivalent adjustment (non-GAAP)1,269 1,297 1,357 1,353 1,378 
Fully-taxable equivalent net interest income (non-GAAP)$105,877 $101,388 $104,965 $100,095 $100,133 
Noninterest income (GAAP)$45,733 $55,212 $49,638 $47,709 $47,657 
Less:
Income from investments held in rabbi trusts4,216 1,846 5,535 3,800 7,745 
Gain on sales of securities available for sale, net1,164 — 163 
Gain (loss) on sale of other assets29 18 49 (71)(27)
Noninterest income on an operating basis (non-GAAP)$41,487 $52,184 $44,051 $43,980 $39,776 
Noninterest expense (GAAP)$107,335 $94,049 $199,169 $109,817 $100,765 
Less:
Rabbi trust employee benefit expense2,063 986 2,838 1,445 3,985 
(Reversal) impairment charge on tax credit investments(1,419)— 3,189 7,590 — 
Indirect IPO costs (1)— — — 549 380 
(Gain) on sale of OREO— — (61)(546)— 
Merger and acquisition expenses3,479 589 90 — — 
Settlement and expenses for putative consumer class action matters3,325 — — — — 
Stock donation to the EBF— — 91,287 — — 
Noninterest expense on an operating basis (non-GAAP)$99,887 $92,474 $101,826 $100,779 $96,400 
Total revenue (GAAP)$150,341 $155,303 $153,246 $146,451 $146,412 
Total operating revenue (non-GAAP)$147,364 $153,572 $149,016 $144,075 $139,909 
Efficiency ratio (GAAP)71.39 %60.56 %129.97 %74.99 %68.82 %
Operating efficiency ratio (non-GAAP)67.78 %60.22 %68.33 %69.95 %68.90 %
Noninterest income / total revenue (GAAP)30.42 %35.55 %32.39 %32.58 %32.55 %
Noninterest income / total revenue on an operating basis (non-GAAP)28.15 %33.98 %29.56 %30.53 %28.43 %
(1) Reflects costs associated with the Company's IPO that are indirectly related to the offering and were not recorded as a reduction of capital.
15


APPENDIX C: Reconciliation of Non-GAAP Capital Metrics

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of
Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
(Unaudited, dollars in thousands, except share data)
Tangible shareholders' equity:
Total shareholders' equity (GAAP)$3,430,622 $3,387,045 $3,428,052 $1,713,372 $1,693,630 
Less: Goodwill and other intangibles380,402 376,002 376,534 375,632 376,331 
Tangible shareholders' equity (non-GAAP)3,050,220 3,011,043 3,051,518 1,337,740 1,317,299 
Tangible assets:
Total assets (GAAP)17,047,453 16,726,795 15,964,190 15,460,594 13,996,523 
Less: Goodwill and other intangibles380,402 376,002 376,534 375,632 376,331 
Tangible assets (non-GAAP)$16,667,051 $16,350,793 $15,587,656 $15,084,962 $13,620,192 
Shareholders' equity to assets ratio (GAAP)20.12 %20.25 %21.47 %11.08 %12.10 %
Tangible shareholders' equity to tangible assets ratio (non-GAAP)18.30 %18.42 %19.58 %8.87 %9.67 %
Common shares outstanding186,758,154 186,758,154 186,758,154 — — 
Book value per share (GAAP)$18.37 $18.14 $18.36 n.a.n.a.
Tangible book value per share (non-GAAP)$16.33 $16.12 $16.34 n.a.n.a.
16


APPENDIX D: Reconciliation of Non-GAAP Credit Metrics

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of
(Unaudited, dollars in thousands)Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
Total loans excluding PPP loans:
Total loans (GAAP) (1)$9,591,336 $9,883,802 $9,706,989 $9,911,494 $9,979,616 
Less: PPP loans (1)799,964 1,210,598 1,007,487 1,098,883 1,072,312 
Total loans excluding PPP loans (non-GAAP)$8,791,372 $8,673,204 $8,699,502 $8,812,611 $8,907,304 
Total nonperforming loans (NPLs) (GAAP)$41,632 $43,954 $43,252 $44,833 $55,395 
Total NPLs / total loans (GAAP)0.43 %0.44 %0.45 %0.45 %0.56 %
Total NPLs / total loans (excl. PPP loans) (non-GAAP)0.47 %0.51 %0.50 %0.51 %0.62 %
Allowance for loan losses (ALLL) (GAAP)$105,637 $111,080 $113,031 $115,432 $116,636 
ALLL / total loans (GAAP)1.10 %1.12 %1.16 %1.16 %1.17 %
ALLL / total loans (excl. PPP loans) (non-GAAP)1.20 %1.28 %1.30 %1.31 %1.31 %
As of and for the three months ended
(Unaudited, dollars in thousands)Jun 30, 2021Mar 31, 2021Dec 31, 2020Sep 30, 2020Jun 30, 2020
Average total loans excluding PPP Loans:
Average total loans (GAAP)$9,796,701 $9,816,788 $9,796,697 $9,914,731 $9,875,110 
Less: Average PPP loans1,073,688 1,131,516 1,076,155 1,091,464 818,665 
Average total loans excluding PPP loans (non-GAAP)$8,723,013 $8,685,272 $8,720,542 $8,823,267 $9,056,445 
Total net loans charged-off (NCOs) (GAAP)$2,143 $1,371 $3,301 $1,904 $1,102 
NCOs / Average total loans (GAAP) (2)0.09 %0.06 %0.13 %0.08 %0.04 %
NCOs / Average total loans (excl. PPP loans) (non-GAAP) (2)0.10 %0.06 %0.15 %0.09 %0.05 %
(1) Includes unamortized premiums, net of unearned discounts and deferred fees.
(2) Presented on an annualized basis.
17


Appendix E: Reconciliation of Non-GAAP Core Margin

For information on non-GAAP financial measures, please see the section titled "Non-GAAP Financial Measures."

As of and for the three months ended
Jun 30, 2021Mar 31, 2021
(Unaudited, dollars in thousands)VolumeInterestMargin Impact (1)VolumeInterestMargin Impact (1)
Reported total average interest-earning assets, net interest income, and net interest margin (2)$15,759,132 $105,877 2.69 %$15,188,879 $101,388 2.71 %
Non-GAAP adjustments:
PPP loan volume earning 1%(1,073,688)(2,742)0.12 %(1,131,516)(2,887)0.13 %
SBA PPP loan fee accretion, net of deferred origination cost amortization— (9,258)(0.24)%— (8,339)(0.22)%
Excess cash (3)(1,302,558)(357)0.23 %(1,436,783)(354)0.27 %
Deferred loan fee income adjustment— — — %— — — %
Core margin (Non-GAAP) (4)$13,382,886 $93,520 2.80 %$12,620,580 $89,808 2.89 %
Core margin change from prior quarter(0.09)%(0.25)%
Dec 31, 2020Sep 30, 2020
VolumeInterestMargin Impact (1)VolumeInterestMargin Impact (1)
Reported total average interest-earning assets, net interest income, and net interest margin (2)$14,715,494 $104,965 2.84 %$13,089,839 $100,095 3.04 %
Non-GAAP adjustments:
PPP loan volume earning 1%(1,076,155)(2,741)0.14 %(1,091,464)(2,795)0.18 %
SBA PPP loan fee accretion, net of deferred origination cost amortization— (6,102)(0.16)%— (4,125)(0.13)%
Excess cash (3)(1,996,808)(502)0.43 %(1,200,250)(302)0.30 %
Deferred loan fee income adjustment— (3,774)(0.10)%— — — %
Core margin (Non-GAAP) (4)$11,642,531 $91,846 3.14 %$10,798,125 $92,873 3.42 %
Core margin change from prior quarter(0.28)%
(1) Presented on an annualized basis.
(2) Presented on a fully taxable equivalent basis.
(3) Consists of cash above 2% of average total earning assets at a yield of 11 basis points in the three months ended June 30, 2021 and 10 basis points in prior quarters.
(4) Core margin is the margin that results from the combined volume and interest adjustments taken together.
18


APPENDIX F: COVID-19 Related Loan Modifications

Remaining COVID-19 Modifications as of December 31, 2020 (1)
Remaining COVID-19 Modifications as of March 31, 2021 (1)
Remaining COVID-19 Modifications as of June 30, 2021 (1)
(Dollars in thousands)Remaining Modifications% of Total Loan BalanceRemaining Modifications% of Total Loan BalanceRemaining Modifications% of Total Loan Balance
Portfolio
Commercial and industrial$34,076 1.7 %$22,776 1.1 %$18,850 1.1 %
Commercial real estate231,794 6.5 %127,683 3.5 %113,301 3.0 %
Commercial construction10,987 3.6 %— — %— — %
Business banking23,434 1.8 %11,681 0.8 %2,102 0.2 %
Residential real estate26,772 2.0 %13,754 1.0 %13,428 0.9 %
Consumer home equity3,432 0.4 %1,274 0.2 %1,124 0.1 %
Other consumer2,187 0.8 %1,262 0.5 %999 0.4 %
Total$332,682 3.4 %$178,430 1.8 %$149,805 1.6 %
(1) Remaining COVID-19 modifications reflect those loans which underwent a modification and have not yet resumed payment. The Company defines a modified loan to have resumed payment if it is one month past the modification end date and not more than 30 days past due. These modifications with active deferrals met the criteria of either Section 4013 of the CARES Act or the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (Revised) and therefore are not deemed troubled debt restructurings.

19