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Summary of Significant Accounting Policies - Additional Information (Details)
shares in Millions
1 Months Ended 12 Months Ended
Oct. 01, 2022
USD ($)
Oct. 31, 2023
shares
Dec. 31, 2023
USD ($)
ReportingUnit
Dec. 31, 2022
USD ($)
ReportingUnit
Dec. 31, 2021
USD ($)
ReportingUnit
Accounting Policies [Line Items]          
Equity investment impairment loss     $ 4,000,000    
Equity investments included in other assets     $ 15,000,000 $ 19,000,000  
Number of reporting unit tested for goodwill impairment | ReportingUnit     1 1 1
Goodwill impairment     $ 0 $ 0 $ 0
Noncancellable operating lease renewal option period     10 years    
Operating lease right-of-use assets, net     $ 29,929,000 35,906,000 20,200,000
Sales and marketing     341,328,000 357,631,000 370,217,000
Fair value of debt       649,600,000  
Advertising costs     $ 198,800,000 226,300,000 296,600,000
Common Class B          
Accounting Policies [Line Items]          
Shares issued in period (in shares) | shares   7.6      
Restricted Stock Units ("RSUs") Performance-Vesting Founders Awards | Common Class B          
Accounting Policies [Line Items]          
Remaining shares not issued until three years from vesting date (in shares) | shares   15.7      
Minority Equity Interests          
Accounting Policies [Line Items]          
Equity method investment, ownership percentage     20.00%    
Prescription transactions revenue          
Accounting Policies [Line Items]          
Selling expense     $ 8,800,000 0 $ 0
Sales and marketing     $ 27,300,000 24,700,000  
Capitalized Software Costs          
Accounting Policies [Line Items]          
Finite-lived intangible asset, useful life     3 years    
Furniture and fixtures          
Accounting Policies [Line Items]          
Useful life of assets     5 years    
Computer equipment          
Accounting Policies [Line Items]          
Useful life of assets     3 years    
Operating Lease Right Of Use Assets | General and administrative          
Accounting Policies [Line Items]          
Impairment loss $ 11,300,000        
Money Market Funds | Fair Value, Inputs, Level 1          
Accounting Policies [Line Items]          
Cash equivalents, fair value disclosure     $ 605,500,000 $ 642,500,000  
Customer Concentration Risk | Revenue From Customer | Customer One          
Accounting Policies [Line Items]          
Concentration risk percentage     13.00%   13.00%
Customer Concentration Risk | Revenue From Customer | Customer Two          
Accounting Policies [Line Items]          
Concentration risk percentage         11.00%
Customer Concentration Risk | Accounts Receivable | Customer One          
Accounting Policies [Line Items]          
Concentration risk percentage     10.00%    
Credit Concentration Risk | Accounts Receivable | Customer One          
Accounting Policies [Line Items]          
Concentration risk percentage       13.00%