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Segment Reporting (Tables)
 9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
Schedule of Reportable Segments
Information regarding the Company’s reportable segment is as follows (in millions):
Three Months Ended September 30,Nine Months Ended September 30,
2025202420252024
Revenue
Recurring$489 $504 $1,501 $1,518 
Project44 51 108 134 
Total Revenue$533 $555 $1,609 $1,652 
Less (1)
Cost of sales - Technology (2)
$76 $75 $228 $239 
Cost of sales - Delivery, Customer Care and Other (3)
251 280 770 809 
Stock Based Compensation— 3 5 11 
Depreciation and Amortization28 23 81 70 
Total Gross Profit$178 $174 $525 $523 
Selling, General, and Administrative (4)
80 122 268 341 
Restructuring4 12 44 45 
Stock Based Compensation3 8 9 48 
Depreciation and Intangible Amortization75 74 223 223 
Goodwill impairment1,338 — 2,321 — 
Interest expense24 19 68 83 
Other segment items (5)
(291)(17)(263)(48)
Net Income (Loss) From Continuing Operations$(1,055)$(44)$(2,145)$(169)

(1)    The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.
(2)     Cost of sales - Technology is primarily attributable to cost related to application development and client-related infrastructure.
(3)    Cost of sales - Delivery, Customer Care and Other is primarily attributable to costs related personnel and vendors providing services to support our client base and client participants.
(4)    Selling, General, and Administrative expenses exclude restructuring, stock based compensation and depreciation and intangible amortization and primarily include compensation-related costs for administrative and management employees, system and facilities expense, and costs for external professional and consulting services.
(5)    Other segment items - include gain/loss from change in fair value of financial instruments, gain/loss from change in fair value of tax receivable agreement, other (income) expense, net and income taxes.