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Discontinued Operations - Additional Information (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jul. 12, 2024
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Dec. 31, 2024
Fair Value            
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]            
Fair value consideration   $ 42   $ 42   $ 37
Divested Business | Discontinued Operations, Disposed of by Sale            
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]            
Total consideration $ 1,200          
Proceeds from divestiture of businesses 1,000          
Aggregate principal amount, consideration 50          
Aggregate principal amount, contingent consideration 150          
Fair value contingent consideration $ 43          
Stated interest rate 8.00%          
Initial period 18 months          
Option to extend 6 months          
Transition services agreement $ 15          
TSA services income   8   18    
Pass-through costs   15   30    
Revenue   13 $ 249 37 $ 506  
Loss on sale   1 0 8 0  
Cost of services, exclusive of depreciation and amortization   13 $ 167 37 $ 354  
Divested Business | Discontinued Operations, Disposed of by Sale | Customer Care Commercial Services            
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]            
Revenue   12   24    
Divested Business | Discontinued Operations, Disposed of by Sale | Cloud Services Segments            
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]            
Cost of services, exclusive of depreciation and amortization   $ 13   $ 37    
Divested Business | Fair Value | Discontinued Operations, Disposed of by Sale            
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]            
Fair value consideration $ 35