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Restructuring
 6 Months Ended
Jun. 30, 2025
Restructuring and Related Activities [Abstract]  
Restructuring
17. Restructuring
Transformation Program
On February 20, 2023, the Company approved a two-year strategic transformation restructuring program (the “Transformation Program”) intended to accelerate the Company’s back-office infrastructure into the cloud and transform its operating model leveraging technology in order to reduce its overall future costs. The Transformation Program included process and system optimization, third party costs associated with technology infrastructure transformation, and elimination of full-time positions. From the inception of the plan through March 31, 2025, the Company incurred total expenses of $140 million, and the plan was substantially complete. These charges were recorded in Selling, general and administrative expenses in the Condensed Consolidated Statements of Comprehensive Income (Loss).
Post-Separation Plan
On May 6, 2025, the Audit Committee of the Board of Directors of the Company approved a program (the “Post-Separation Plan” or “PSP”) intended to further optimize our operations following the sale of the Divested Business in July 2024. The PSP includes simplifying our post-divestiture operating model, rationalizing our technology spend, expanding our use of artificial intelligence and automation and continued optimization of real estate. The Company currently expects to record in the aggregate approximately $65 million in pre-tax restructuring costs over the duration of the PSP, which includes primarily cash severance payments with an estimated range of $20 million to $30 million and other restructuring cash payments and charges related to technology spend, professional services and optimization of real estate with an estimated range of $25 million to $35 million. The Company estimates an annual savings of over $75 million after the PSP is completed. The PSP commenced in the second quarter of 2025 and is expected to be substantially completed over an estimated fifteen-month period.
The following table summarizes restructuring costs by type (in millions):
Three Months Ended June 30, 2025Three Months Ended June 30, 2024Six Months Ended June 30, 2025Six Months Ended June 30, 2024Inception to DateEstimated Remaining CostEstimated Total Cost
Transformation Program
Employer Solutions
Severance and Related Benefits$— $6 $2 $10 $45 $— $45 
Other Restructuring Costs(1)
— 12 2 23 95 — 95 
Total Transformation Program Costs$— $18 $4 $33 $140 $— $140 
Post-Separation Plan
Employer Solutions
Severance and Related Benefits$20 $— $20 $— $20 $— $20 
Other Restructuring Costs(1)
16 — 16 — 16 29 45 
Total PSP Costs$36 $— $36 $— $36 $29 $65 
Total Restructuring Costs$36 $18 $40 $33 $176 $29 $205 
(1)Other restructuring costs primarily include data center exit costs, optimization of real estate, third party fees associated with the restructuring, and costs associated with transitioning existing technology and processes. During each of the three and six months ended June 30, 2025, the Company determined that certain facilities were impaired and recorded ROU asset impairment charges of $9 million. The related liabilities will be satisfied under the original terms of the lease, unless buy-outs can be negotiated.
As of June 30, 2025, approximately $25 million of the Company's total severance and related benefits restructuring liability was unpaid and recorded in Accounts payable and accrued liabilities on the Condensed Consolidated Balance Sheets.
Severance and Related Benefits
Transformation ProgramPost-Separation PlanTotal
In millions
Accrued restructuring liability as of December 31, 2024$12 $— $12 
Severance and related benefits2 20 22 
Cash payments(8)(1)(9)
Accrued restructuring liability as of June 30, 2025$6 $19 $25