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Restructuring
 3 Months Ended
Mar. 31, 2024
Restructuring and Related Activities [Abstract]  
Restructuring

17. Restructuring

Transformation Program

On February 20, 2023, the Company approved a two-year strategic transformation restructuring program (the “Transformation Program”) intended to accelerate the Company’s back-office infrastructure into the cloud and transform its operating model leveraging technology in order to reduce its overall future costs. The Transformation Program includes process and system optimization, third party costs associated with technology infrastructure transformation, and elimination of full-time positions. The Company currently expects to record in the aggregate approximately $122 million in pre-tax restructuring charges over the two-year period. The restructuring charges are expected to include severance charges with an estimated range from $27 million to $37 million over the two-year period and other restructuring charges related to items such as data center exit costs, third party fees, and costs associated with transitioning existing technology and processes with an estimated range of $85 million to $95 million over the two-year period. The Company estimates an annual savings of over $75 million after the Transformation Program is completed. The Transformation Program commenced in the first quarter of 2023 and is expected to be substantially completed over an estimated two-year period.

From the inception of the plan through March 31, 2024, the Company has incurred total expenses of $88 million. These charges are recorded in Selling, general and administrative expenses in the Condensed Consolidated Statements of Comprehensive Income (Loss).

The following table summarizes restructuring costs by type that have been incurred.

 

 

 

Three Months Ended

 

 

 

Three Months Ended

 

 

 

 

Estimated

 

 

Estimated

 

 

 

March 31,

 

 

 

March 31,

 

Inception to

 

 

Remaining

 

 

Total

 

 

 

2024

 

 

 

2023

 

 

 

Date

 

 

Costs

 

 

Cost

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employer Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Severance and Related Benefits

 

$

 

2

 

 

$

 

—

 

 

$

 

7

 

 

$

 

5

 

 

$

 

12

 

Other Restructuring Costs(1)

 

 

 

11

 

 

 

 

17

 

 

 

 

62

 

 

 

 

24

 

 

 

 

86

 

Total Employer Solutions

 

$

 

13

 

 

$

 

17

 

 

$

 

69

 

 

$

 

29

 

 

$

 

98

 

Corporate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Severance and Related Benefits

 

$

 

2

 

 

$

 

5

 

 

$

 

17

 

 

$

 

4

 

 

$

 

21

 

Other Restructuring Costs(1)

 

 

 

—

 

 

 

 

1

 

 

 

 

2

 

 

 

 

1

 

 

 

 

3

 

Total Corporate

 

$

 

2

 

 

$

 

6

 

 

$

 

19

 

 

$

 

5

 

 

$

 

24

 

Total Restructuring Costs

 

$

 

15

 

 

$

 

23

 

 

$

 

88

 

 

$

 

34

 

 

$

 

122

 
(1)
Other restructuring costs associated with the Transformation Program primarily include data center exit costs, third party fees associated with the restructuring, and costs associated with transitioning existing technology and processes.

As of March 31, 2024, approximately $9 million of the Company's total restructuring liability is unpaid and is recorded in Accounts payable and accrued liabilities on the Condensed Consolidated Balance Sheets.

 

Severance and

 

 

Other Restructuring

 

 

 

 

 

 

Related Benefits

 

 

Costs

 

 

Total

 

 

 

 

 

 

 

 

 

 

 

 

 

Accrued restructuring liability as of December 31, 2023

$

 

6

 

 

$

 

1

 

 

$

 

7

 

Restructuring charges

 

 

4

 

 

 

 

11

 

 

 

 

15

 

Cash payments

 

 

(4

)

 

 

 

(9

)

 

 

 

(13

)

Accrued restructuring liability as of March 31, 2024

$

 

6

 

 

$

 

3

 

 

$

 

9