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Segment Reporting
12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Segment Reporting

12. Segment Reporting

Effective January 1, 2023, the Company's former Hosted business revenues and gross profit are reported in Other as the business is no longer core to the Company’s operations. There is no change in composition among the Employer Solutions and Professional Services segments.

Additionally, the Company changed its measure of segment profit and loss that is reported to the CODM for purposes of making decisions about allocating resources to the Company’s segments and assessing business performance.

Prior to January 1, 2023, the Company reported its measure of segment profit as earnings before interest, taxes, depreciation and intangible amortization adjusted for the impact of certain non-cash and other items that the Company does not consider in the evaluation of ongoing operational performance. Effective January 1, 2023, the Company's measure of segment profit is gross profit, which is defined as revenue less cost of services. Accordingly, prior period amounts have been reclassified to conform to the current period presentation, in all material respects.

The Company’s reportable segments have been determined using a management approach, which is consistent with the basis and manner in which the Company’s CODM uses financial information for the purposes of allocating resources and evaluating performance. The Company’s CODM is its Chief Executive Officer. The CODM evaluates the performance of the Company based on its total revenue and segment profit.

The CODM also uses revenue and segment profit to manage and evaluate our business, make planning decisions, and as performance measures for a Company-wide bonus plans. These key financial measures provide an additional view of our operational performance over the long-term and provide useful information that we use in order to maintain and grow our business.

The accounting policies of the segments are the same as those described in Note 2 “Accounting Policies and Practices.” The Company does not report assets by reportable segments as this information is not reviewed by the CODM on a regular basis.

Information regarding the Company’s current reportable segments is as follows (in millions):

 

 

 

Successor

 

 

 

 

Predecessor

 

 

 

 

Year Ended

 

 

 

Year Ended

 

 

 

Six Months Ended

 

 

 

 

Six Months Ended

 

 

 

 

December 31,

 

 

 

December 31,

 

 

 

December 31,

 

 

 

 

June 30,

 

 

 

 

2023

 

 

 

2022

 

 

 

2021

 

 

 

 

2021

 

Employer Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recurring

 

$

 

2,695

 

 

 $

 

2,467

 

 

 $

 

1,213

 

 

 

 $

 

1,049

 

Project

 

 

 

268

 

 

 

 

251

 

 

 

 

134

 

 

 

 

 

107

 

Total Employer Solutions

 

 

 

2,963

 

 

 

 

2,718

 

 

 

 

1,347

 

 

 

 

 

1,156

 

Professional Services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recurring

 

 

 

142

 

 

 

 

128

 

 

 

 

65

 

 

 

 

 

60

 

Project

 

 

 

279

 

 

 

 

243

 

 

 

 

121

 

 

 

 

 

124

 

Total Professional Services

 

 

 

421

 

 

 

 

371

 

 

 

 

186

 

 

 

 

 

184

 

Total Reportable Segments

 

 

 

3,384

 

 

 

 

3,089

 

 

 

 

1,533

 

 

 

 

 

1,340

 

Other

 

 

 

26

 

 

 

 

43

 

 

 

 

21

 

 

 

 

 

21

 

Total revenue

 

$

 

3,410

 

 

 $

 

3,132

 

 

 $

 

1,554

 

 

 

 $

 

1,361

 

 

 

 

Successor

 

 

 

 

Predecessor

 

 

 

 

Year Ended

 

 

 

Year Ended

 

 

 

Six Months Ended

 

 

 

 

Six Months Ended

 

 

 

 

December 31,

 

 

 

December 31,

 

 

 

December 31,

 

 

 

 

June 30,

 

 

 

 

2023

 

 

 

2022

 

 

 

2021

 

 

 

 

2021

 

 Employer Solutions

 

 $

 

1,033

 

 

 $

 

911

 

 

 $

 

489

 

 

 

 $

 

392

 

 Professional Services

 

 

 

109

 

 

 

 

86

 

 

 

 

44

 

 

 

 

 

46

 

 Other

 

 

 

(2

)

 

 

 

(1

)

 

 

 

(1

)

 

 

 

 

(3

)

  Total Gross Profit

 

 

 

1,140

 

 

 

 

996

 

 

 

 

532

 

 

 

 

 

435

 

 Selling, general and administrative

 

 

 

754

 

 

 

 

671

 

 

 

 

304

 

 

 

 

 

222

 

 Depreciation and intangible amortization

 

 

 

339

 

 

 

 

339

 

 

 

 

163

 

 

 

 

 

111

 

 Goodwill Impairment

 

 

 

148

 

 

 

 

-

 

 

 

 

-

 

 

 

 

 

-

 

 Operating Income (Loss)

 

 

 

(101

)

 

 

 

(14

)

 

 

 

65

 

 

 

 

 

102

 

 (Gain) Loss from change in fair value of financial instruments

 

 

 

10

 

 

 

 

(38

)

 

 

 

65

 

 

 

 

 

-

 

 (Gain) Loss from change in fair value of tax receivable agreement

 

 

 

118

 

 

 

 

(41

)

 

 

 

(37

)

 

 

 

 

-

 

 Interest expense

 

 

 

131

 

 

 

 

122

 

 

 

 

57

 

 

 

 

 

123

 

 Other (income) expense, net

 

 

 

6

 

 

 

 

(16

)

 

 

 

3

 

 

 

 

 

9

 

 Income (Loss) Before Taxes

 

 $

 

(366

)

 

 $

 

(41

)

 

 $

 

(23

)

 

 

 $

 

(30

)

 

Revenue by geographic location is as follows (in millions):

 

 

Successor

 

 

 

Predecessor

 

 

 

 

Year Ended

 

 

Year Ended

 

 

Six months Ends

 

 

Six months Ends

 

 

 

 

December 31,

 

 

December 31,

 

 

December 31,

 

 

June 30

 

 

 

 

2023

 

 

2022

 

 

2021

 

 

2021

 

 

United States

 

$

 

2,993

 

 

$

 

2,759

 

 

$

 

1,358

 

 

$

 

1,168

 

 

Rest of world

 

 

 

417

 

 

 

 

373

 

 

 

 

196

 

 

 

 

193

 

 

Total

 

$

 

3,410

 

 

$

 

3,132

 

 

$

 

1,554

 

 

$

 

1,361

 

 

There was no single client who accounted for more than 10% of the Company’s revenues in any of the periods presented.

Long-lived assets, representing Fixed assets, net and Operating lease right of use assets, by geographic location is as follows (in millions):

 

 

Year Ended

 

 

 

Year Ended

 

 

 

December 31,

 

 

 

December 31,

 

 

 

2023

 

 

 

2022

 

United States

 

$

 

389

 

 

 

$

 

359

 

Rest of world

 

 

 

50

 

 

 

 

 

47

 

Total

 

$

 

439

 

 

 

$

 

406