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Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2021
Accounting Policies [Abstract]  
Accounts Receivable, Allowance for Credit Loss
The following table details the changes in the allowance for doubtful accounts:
(in thousands)202120202019
Allowance as of January 1,$466 $408 $529 
Provision for doubtful accounts— 58 — 
Write-offs of uncollectible receivables(51)— (121)
Allowance as of December 31,$415 $466 $408 
Property, Plant and Equipment
The Company provides for depreciation and amortization on property and equipment using the straight-line method to allocate the cost of depreciable assets over their estimated lives as follows:
Asset Classification
Estimated Useful Life
Leasehold improvements
The shorter of the life of lease or asset life, 5 – 15 years
Furniture and equipment
5 – 7 years
Computer hardware
3 – 5 years
Computer software
3 – 5 years
Property and equipment, net consisted of the following as of December 31, 2021 and 2020:
As of December 31,
20212020
(in thousands)Property
and
Equipment
Accumulated
Depreciation
Property and
Equipment,
Net
Property
and
Equipment
Accumulated
Depreciation
Property and
Equipment,
Net
Leasehold improvements$4,279 $(3,074)$1,205 $3,583 $(2,507)$1,076 
Furniture & equipment5,569 (4,137)1,432 5,719 (3,810)1,909 
Computer hardware46,733 (26,776)19,957 45,865 (29,115)16,750 
Computer software35,991 (28,477)7,514 33,903 (27,796)6,107 
Capitalized software development405,203 (222,073)183,130 341,844 (180,055)161,789 
Total Property and Equipment$497,775 $(284,537)$213,238 $430,914 $(243,283)$187,631 
Schedule of Finite-Lived Intangible Assets
Following is a summary of the range of estimated useful life of other intangible assets:
Asset ClassificationRange of Estimated Useful Life
Client relationships
10 to 16 years
Provider Network15 years
Technology
4 to 5 years
Trade Names
1 year to indefinite
As of each balance sheet date, other intangible assets consisted of the following:
As of December 31,
20212020
(in thousands)Weighted-average amortization periodGross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Value
Gross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Value
Client relationships15 years$4,178,280 $(1,531,679)$2,646,601 $4,138,460 $(1,252,892)$2,885,568 
Provider network15 years896,800 (332,812)563,988 896,800 (273,026)623,774 
Technology5 years6,350 (1,482)4,868 6,350 (211)6,139 
Trade names9 years2,670 (390)2,280 1,430 (24)1,406 
Trade namesIndefinite67,300 — 67,300 67,300 — 67,300 
Total$5,151,400 $(1,866,363)$3,285,037 $5,110,340 $(1,526,153)$3,584,187 
Disaggregation of Revenue
The following table presents revenues disaggregated by services and contract types:
For the Year Ended December 31,
(in thousands)202120202019
Revenues
Network Services$278,457 $271,262 $314,510 
PSAV215,449 208,276 249,095 
PEPM55,684 55,301 56,841 
Other7,324 7,685 8,574 
Analytic-Based Services709,272 564,661 561,525 
PSAV692,880 560,981 560,675 
PEPM16,392 3,680 850 
Payment Integrity Services129,873 101,840 106,866 
PSAV129,477 101,753 106,782 
PEPM396 87 84 
Total Revenues$1,117,602 $937,763 $982,901