Segment Information (Tables)

9 Months Ended

Sep. 30, 2024

Segment Reporting [Abstract]

Schedule of Revenue by Segment

The following table summarizes revenue by segment.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Vertical Software	$	31,252	$	34,328	$	91,340	$	97,390
Insurance	79,948		95,228		246,147		218,300
Total revenue	$	111,200	$	129,556	$	337,487	$	315,690

Schedule of Financial Information of Reportable Segments and Reconciliations to Consolidated Financial Information

The reconciliation of Segment Adjusted EBITDA (Loss) to consolidated “Operating income (loss)” below includes the effects of corporate and other items that the CODM does not consider in assessing segment performance.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Segment Adjusted EBITDA (Loss):
Vertical Software	$	5,138	$	3,179	$	11,039	$	4,599
Insurance	24,829		19,038		(5,376)		(19,328)
Subtotal	29,967		22,217		5,663		(14,729)
Reconciling items:
Corporate and other	(13,032)		(13,378)		(40,289)		(41,448)
Depreciation and amortization	(6,049)		(6,272)		(18,568)		(18,501)
Stock-based compensation expense	(6,735)		(6,979)		(19,208)		(20,277)
Restructuring costs (1)	(1,668)		(712)		(3,460)		(2,789)
Other non-operating income	(1,241)		—		(4,113)		—
Acquisition and other transaction costs	(102)		(22)		(268)		(408)
Impairment loss on intangible assets and goodwill	—		—		—		(57,232)
Recovery of (loss on) reinsurance contract (see Note 10)	285		7,043		1,391		(41,201)
Impairment loss on property, equipment and software	—		—		—		(254)
Change in fair value of contingent consideration	(142)		787		158		3,597
Investment income and realized gains	(3,787)		(2,485)		(10,957)		(4,492)
Operating income (loss)	$	(2,504)	$	199	$	(89,651)	$	(197,734)

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(1)Primarily consists of costs related to forming a reciprocal exchange.