Revenue - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023
Disaggregation of Revenue [Line Items]
Contract assets expected to be collected in 12 months	$ 750		$ 750		$ 17,393
Contract assets expected to be collected after 12 months	500		500		13,400
Deferred revenue	223,202		223,202		248,683
Current refundable customer deposits related to outstanding extended service contracts	14,400		14,400		17,900
Refundable customer deposits related to amounts received in advance of warranty services provided, current	3,600		3,600		3,900
Refundable customer deposits related to amounts received in advance of warranty services provided, noncurrent	2,600		2,600		2,900
Warranty claims expense	1,700	$ 1,300	3,300	$ 2,500
Insurance segment
Disaggregation of Revenue [Line Items]
Deferred revenue	218,900		218,900		245,000
Vertical Software segment
Disaggregation of Revenue [Line Items]
Revenue recognized for performance obligations	4,274		4,274		3,715
Accounts Receivable Current
Disaggregation of Revenue [Line Items]
Contract assets expected to be collected in 12 months	$ 200		$ 200		$ 4,000