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Description of Business and Summary of Significant Accounting Policies - Additional Information (Details)
$ in Thousands
12 Months Ended
Dec. 31, 2021
USD ($)
state
item
Dec. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Sep. 30, 2021
USD ($)
Dec. 19, 2019
USD ($)
Jan. 01, 2019
USD ($)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Number of reinsurer | item 5          
Percentage of insurance subsidiary's total insurance receivables 68.00%          
Minimum cash balance required by lender   $ 3,000        
Indemnification hold back cost $ 2,600          
Restricted funds held for payment of possible warranty claims $ 5,900          
Number of states regulatory guidelines of warranty claims | state 25          
Customer deposits $ 300          
Term of American home protect warranty contracts 3 years          
Loan proceeds related to the Paycheck Protection Program Loan   8,400        
Allowance for uncollectible receivables $ 400 500        
Deferred policy acquisition costs 33,014          
Accumulated deficit (424,112) (317,506)        
Losses due to impairment of long-lived assets 600 600 $ 1,100      
Principal Amount of debt         $ 3,000  
Interest rate (stated)         3.00%  
Advertising costs $ 3,600 $ 2,200 $ 3,700      
Effective income tax rate 8.80% 3.00% (0.10%)      
U.S. federal statutory tax rate 21.00%          
Right of use asset $ 4,504          
Lease liabilities 4,651          
Convertible senior notes, due 2026            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Principal Amount of debt       $ 425,000    
Interest rate (stated)       0.75%    
Selling and marketing            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Capitalized Contract Cost, amortization 100          
Other Noncurrent Assets [Member]            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Indemnification hold back cost 500          
Capitalized Contract Cost, net 400          
Prepaid Expenses and Other Current Assets [Member]            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Capitalized Contract Cost, net $ 400          
Revenue Benchmark | Customer Concentration Risk | Customers in Texas            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Insurance related revenues percentage 61.00%          
ASU 2016 02 | Impacts of adoption            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Right of use asset $ 1,300          
Lease liabilities $ 1,400          
ASU 2016 02 | Cumulative effect            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Accumulated deficit           $ 500