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Segment Information - Consolidated Financial Information (Details)
$ in Thousands
1 Months Ended 12 Months Ended
Jan. 01, 2021
segment
Jun. 30, 2021
segment
Dec. 31, 2021
USD ($)
segment
Dec. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]            
Total segment adjusted EBITDA (loss)     $ (24,020) $ (18,319) $ (36,835)  
No of reportable segments | segment 2 1 2      
Reconciling items:            
Depreciation and amortization     $ (16,386) (6,644) (7,377)  
Non-cash stock-based compensation     (38,592) (11,296) (35,972)  
Acquisition and related (Income) expense     (5,360) (311) (6,704)  
Non-cash long-lived asset impairment charge     (550) (611) (1,534)  
Revaluation of contingent consideration     2,244 (1,700) 300  
SPAC transaction bonus       (3,350)    
Investment income and realized gains     (701)      
Operating loss     (83,365) (42,231) (88,122)  
Goodwill     225,654 28,289 18,274 $ 21,305
Vertical Software            
Reconciling items:            
Goodwill     182,800      
Vertical Software | Operating Segments            
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]            
Total segment adjusted EBITDA (loss)     20,733 12,718 4,616  
Insurance            
Reconciling items:            
Goodwill     42,900      
Insurance | Operating Segments            
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]            
Total segment adjusted EBITDA (loss)     9,007 405    
Corporate and other | Corporate            
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]            
Total segment adjusted EBITDA (loss)     $ (53,760) (30,001) (36,645)  
Divested Businesses            
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]            
Total segment adjusted EBITDA (loss)       $ (1,441) $ (4,806)