Intangible Assets, Net and Goodwill (Tables)

9 Months Ended

Sep. 30, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Intangible Assets

Intangible assets consist of the following:

	September 30, 2020						December 31, 2019
(in thousands)	Gross Carrying Value		Accumulated Amortization		Net Carrying Value		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Purchased customer accounts	$	156,303	$	(15,692)	$	140,611	$	53,987	$	(9,143)	$	44,844
Software	31,161		(9,773)		21,388		30,590		(5,070)		25,520
Distributor relationships	32,380		(1,093)		31,287		13,000		(331)		12,669
Carrier relationships	7,859		(945)		6,914		7,200		(170)		7,030
Trade names	4,022		(667)		3,355		2,613		(226)		2,387
Totals	$	231,725	$	(28,170)	$	203,555	$	107,390	$	(14,940)	$	92,450

Schedule of Goodwill

The changes in carrying value of goodwill by Operating Group for the period are as follows:

(in thousands)	Middle Market		Specialty		MainStreet		Medicare		Total
Balance at December 31, 2019	$	52,932	$	60,115	$	38,892	$	12,531	$	164,470
Goodwill of acquired businesses	165,266		6,267		—		8,393		179,926
Balance at September 30, 2020	$	218,198	$	66,382	$	38,892	$	20,924	$	344,396