Segment Financial Data (Tables)

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Schedule of Segment Reporting Information, by Segment

Segment information for the quarters ended September 30, 2020 and 2019 are as follows:

	Net Sales				Operating Profit				Operating Profit Margin
(dollars in millions)	2020		2019		2020		2019		2020		2019
New Equipment	$	1,423	$	1,450	$	95	$	115	6.7	%	7.9	%
Service	1,845		1,863		409		407		22.2	%	21.8	%
Total segments	3,268		3,313		504		522		15.4	%	15.8	%
General corporate expenses and other	—		—		(50)		(40)		—		—
Total	$	3,268	$	3,313	$	454	$	482	13.9	%	14.5	%

Segment information for the nine months ended September 30, 2020 and 2019 are as follows:

	Net Sales				Operating Profit				Operating Profit Margin
(dollars in millions)	2020		2019		2020		2019		2020		2019
New Equipment	$	3,840	$	4,221	$	238	$	312	6.2	%	7.4	%
Service	5,423		5,544		1,190		1,181		21.9	%	21.3	%
Total segments	9,263		9,765		1,428		1,493		15.4	%	15.3	%
General corporate expenses and other1	—		—		(229)		(115)		—		—
Total	$	9,263	$	9,765	$	1,199	$	1,378	12.9	%	14.1	%

1

Schedule of Segment Reporting Information, by Geographic Markets

Geographic Net sales are attributed to the geographic regions based on their location of origin. With the exception of the U.S. and China, there were no individually significant countries with sales exceeding 10% of Net sales during the quarters and nine months ended September 30, 2020 and 2019.

	External Net Sales
	Quarter Ended September 30,				Nine Months Ended September 30,
(dollars in millions)	2020		2019		2020		2019
United States Operations	$	855	$	899	$	2,550	$	2,723
International Operations
China	624		588		1,557		1,554
Other	1,789		1,826		5,156		5,488
Total	$	3,268	$	3,313	$	9,263	$	9,765

Segment Reporting Disclosure, Sales Type

Segment Net sales disaggregated by product and service type for the quarters and nine months ended September 30, 2020 and 2019 are as follows:

	Quarter Ended September 30,				Nine Months Ended September 30,
(dollars in millions)	2020		2019		2020		2019
Disaggregated Net sales by type
New Equipment	$	1,423	$	1,450	$	3,840	$	4,221
Maintenance and Repair	1,515		1,525		4,448		4,554
Modernization	330		338		975		990
Total Service	1,845		1,863		5,423		5,544
Total	$	3,268	$	3,313	$	9,263	$	9,765